South East and West Region NHS Forth Valley Local Supervising Authority Annual Audit Report – 2014-2015 Monitoring the Standards of Supervision & Midwifery Practice Yvonne Bronsky LSAMO Jan 15 Page 1 of 21 The Context The Nursing and Midwifery Council (NMC) sets the rules and standards for the function of the Local Supervising Authorities (LSAs) and the supervision of midwives. The Local Supervising Authority Midwifery Officer (LSA MO) is professionally accountable to the Nursing and Midwifery Council. The function of the LSA MO is to ensure that statutory supervision of midwives is in place to ensure that safe and high quality midwifery care is provided to women. Each Health Board in Scotland fulfils the function of the LSA. It is therefore responsible for ensuring that statutory supervision of all midwives, as required in the Nursing and Midwifery Council Order (2001)1 and the NMC Midwives Rules and standards (2012)2, is exercised to a satisfactory standard across the Board. Supervisors of Midwives (SoM) are appointed by the LSA and the LSA function sits within each Health Board within Scotland. The main responsibility of the LSA is to protect the public by monitoring the quality of midwifery practice through the mechanism of statutory supervision for midwives. The South East and West Region will appoint a LSA MO to carry out the functions of each of the LSAs within the South East and West Region of Scotland namely, Ayrshire and Arran, Borders, Dumfries and Galloway, Fife, Forth Valley, Greater Glasgow and Clyde, Lanarkshire and Lothian which may include visits and inspections of places of midwifery work. This will provide a structured means to oversee the practice and supervision of midwives within the region, to ensure the requirements of the NMC are being met (Rule 11, NMC 2012). The LSA role is to: Be available to women if they wish to discuss any aspect of their midwifery care that they consider has not been addressed through other channels Provide a framework of support for supervisory and midwifery practice Receive Intention to Practise data for every practising midwife in the LSA Ensure that each midwife meets the statutory requirement for practice Provide initial and continuing education and training for SoMs Yvonne Bronsky LSAMO Jan 15 Page 2 of 21 Investigate cases of alleged misconduct or lack of competence Determine whether to suspend a midwife from practice, in accordance with Rule 14 of the Midwives Rules and standards (2012) Lead the development of standards and audit of supervision To enable each of the LSAs to deliver against their roles and responsibilities the appointed LSAMO is responsible on their behalf to: Lead the development of standards and audit of supervision Appoint SoMs Provide a formal link between midwives, SoMs and the statutory bodies Provide a framework for supporting supervision of midwives and midwifery practice Participate in the development and facilitation of programmes of preparation and ongoing development of SoMs Ensure that SoMs are capable of meeting the competencies set out in the Standards for Preparation of Supervisors of Midwives NMC (2014) 3 All practising midwives in the United Kingdom are required to have a named Supervisor of Midwives (SoM). A SoM is a midwife who has been qualified for at least three years and has undertaken a preparation course in midwifery supervision (Rule 8, NMC 2012). Each SoM oversees approximately 15 midwives and is a professional that midwives may go to for advice, guidance and support. The SoM will monitor care by meeting with each midwife annually, (Rule 9, NMC 2012) auditing the midwives’ record keeping and investigating any reports of problems/concerns in practice. They are also responsible for investigating any serious incidents and reporting them to the LSA MO (Rule 10, NMC 2012). Yvonne Bronsky LSAMO Jan 15 Page 3 of 21 Table One: SoM Ratios Total number of midwives practising 16 Total number of Supervisor of Midwives (SoMs) 218 Ratio of supervisor of midwives to midwives 1:14 New SoM appointments 2 SoM resignation(s) 0 SoM removal(s) 0 Table Two: Ratio Trends 2008 - 2014 Forth Valley Yvonne Bronsky LSAMO Jan 15 2008- 2009- 2010- 2011 2012 2013- 2009 2010 2011 2012 2013 2014 12 12 14 13 14 16 Page 4 of 21 NMC Midwives Rules and standards (2012) Rule 13 LSA Standard The local supervising authority midwifery officer will complete an annual audit of the practice of supervision of midwives within the LSA area to ensure the requirements of the NMC are met. LSA Audit Aims The aims of the audit are: To review the evidence demonstrating that the standards for supervision are being met. To ensure that there are relevant systems and processes in place for the safety of mothers and babies. To review the impact of supervision on midwifery practice To ensure that midwifery practice is evidence based and responsive to the needs of women. Methodology The process for the audit of the LSA standards continues to be a self/peer review approach with verification of evidence by the LSA audit team employing a targeted sampling technique. Self/peer review is recognised as a powerful tool that stimulates professional development and decentralises power creating awareness of personal accountability. A self assessment monitoring tool was submitted to the LSA office two working weeks prior to the audit. (Appendix 1) this was the first part of a triangulated approach which was undertaken as part of the audit process. Yvonne Bronsky LSAMO Jan 15 Page 5 of 21 Assessment of the LSA Standards for the Supervision of Midwifery The LSA Standards for the Supervision of Midwives are incorporated into ten standards for auditing purposes; each standard is underpinned by the Standards and Guidance set by the NMC for registrants and for Statutory Supervision, including: The Midwives rules and standards NMC (2012) The code: Standards of conduct, performance and ethics for nurses and midwives, NMC (2008) Standards for the preparation of supervisors of midwives NMC (2014) Standards for Medicines Management, NMC (2007) Record keeping: Guidance for nurses and midwives, NMC (2009) Summary of Outcome Findings The audit process was undertaken by Yvonne Bronsky LSAMO, Joyce Jones LSA Midwife, supported by SoMs from other LSAs within the South East and West Region Feedback from Midwives/Student Midwives – 14 attended focus group All knew about statutory supervision All had named SoM All had met with named SoM in past year for annual review SoMs accessible 24/7 SoMs seen as leaders within midwifery profession Feedback from Users – 9 met during audit visit Some had noted SoM noticeboard Clean and friendly environment All would recommend unit to friends and family members One woman commented positively re information about Supervision she had accessed via FV website Yvonne Bronsky LSAMO Jan 15 Page 6 of 21 Q5. Overall how would you rate your experience of midwifery care? 80% very dissatisfied not very satis satisfied Very satisfied N/A Not Ans 60% 40% 20% 0% AntenatallyAntenatallyAntenatally Labour in Labour at Postnatal Postnatal Postnatal in hosp comm at home hosp home in hosp comm at home clinic clinic Recommendations To ensure that activity undertaken by the team is appropriately badged as supervision to improve the profile and understanding of supervision. The team should present an annual report of their activities to the Board, to support the understanding of the importance of the work they have undertaken in the wider context. Supervisors should to strengthen their contribution to Board meetings by articulating their views and suggestions on topics related to Midwifery Practice The SoM team should continue to build on their efforts to increase the profile of Supervision with women. They may wish to explore whether it would be practicable to publicise Supervision generally. Yvonne Bronsky LSAMO Jan 15 Page 7 of 21 South East and West Region NHS Forth Valley Statutory Supervision of Midwives Annual LSA Audit of Standards NMC Midwives rules and standards 2012 September 2014 8 South East and West Region Standard One Rule 4 – Intention to practise notifications are sent to the NMC by the annual submission date specified by the Council Intention to practise notifications received after the annual submission date are sent to the NMC as soon as reasonably Practicable Measurement SoM team self assessment, comments and supporting evidence Template advice sent to Supervisees to remind completing and return of NITP Midwives NITP within Forth Valley were completed on time. Review of LSA database Completion of supervisor monthly timesheet. LSAMO has access to database LSA verification and comments Database verified Verbal verification received from midwives present at review Database checked by LSAMO, all midwives have notified their ItP to named Som September 2014 9 Met MET Partially Met Not Met South East and West Region Standard Two Rule 6 – All records relating to the care of the woman or baby must be kept securely for 25 years SoM team self assessment, comments and supporting evidence Electronic Matsys system, can be viewed on day of audit NHS Forth Valley Policy on record keeping All investigation, SoM Review of care sent to LSAMO who keeps for 25 years LSA Database; all staff have own login and personal passwords Data protection policy Learn Pro module data protection (certificate from SoM who has completed module) Evidence from Database re SOM prep (Midwives exemption) LSA verification and comments Verified through observation of MATYS system Record keeping policy – currently due for update Sept 2014 All SoMs input onto LSA database frequently September 2014 10 Measurement Met MET Partially Met Not Met South East and West Region Standard Three Rule 9 – Each practising midwife within its area has a named SoM from among the SoMs appointed by the LSA At least once a year a SoM meets each midwife for whom she is the named SoM to review the midwife’s practice and to identify her education needs All SoMs within its area maintain records of their supervisory activities, including any meeting with a midwife All practising midwives within its area have 24 hour access to a SoM Measurement SoM team self assessment, comments and supporting evidence 100% including bank staff have a named SoM, evidence on database Evidence from LSA database that annual review took place Monthly returns to LSAMO Forth Valley Work plan records Som Activities Consultation of revision of code and revalidation, SoMs gave feedback, included in workplan On call rota SoM contact numbers in unit folder; update attached. On day of audit can review folder. LSA verification and comments Database verified by LSAMO 98% compliance with 2% explanations as to reason for no Annual review being undertaken. Evidence in relation to supervisory activity well populated and triangulated through viewing of meeting notes. Workplan evidence is commendable Monthly activity well populated by all SoMs September 2014 11 Met MET Partially Met Not Met South East and West Region Standard Four Rule 9 Equitable and effective supervision for all midwives working within the local supervising authority Support for student midwives to enable them to have access to a supervisor of midwives Strategy to enable effective communication between all SoMs. This should include communication with SoMs in other LSAs Monitor and ensure that adequate resources are provided to enable SoMs to fulfil their role Consistency in the approach taken by SoMs to the annual review of a midwife’s practice which include the SoM undertaking an assessment of the midwife’s compliance with the requirements to maintain midwifery registration Ensure the availability of local systems to enable SoMs to maintain and securely store records of all their supervisory activities Measurement SoM team self assessment, comments and supporting evidence Each midwife has the same access and availability to any SoM within Forth Valley. All midwives at a minimum receive, an annual review, guidance on completing NITP, quarterly newsletters Update on documentation by Supervisors on current themes. All Student Midwives have a named SoM Work plan gives evidence of meetings attended by SoMs and update at Som Meeting. Contact/Squig/SOM Strategy 2014-15 Soms allocated a day per month for Supervision, evidence on monthly LSA verification and comments Verified via LSA database Verified by midwives attending the audit Verified by student midwives a on the day of the audit Commendable approach to ensuring SoM representation noted and contributed at meetings September 2014 12 Met MET Partially Met Not Met South East and West Region returns, off duty, attendance at meetings, Workplan. All Forth Valley midwives use the database ( an anonymous review attached) Secure individual access to PCs and controlled access to shared drive; SoMs have a secure cabinet for supervisory storage. Minutes of SoM meeting Standard Five Rule 10 Develop a system with employers of midwives and self employed midwives to ensure that a Local Supervising Authority Midwifery Officer is notified of all adverse incidents, complaints or concerns relating to midwifery practice or allegations of impaired fitness to practise against a midwife SoM team self assessment, comments and supporting evidence LSA verification and comments Measurement Met Robust unit reports completed twice daily and incidents highlighted on safeguard system. The on call SoM is responsible for reviewing all adverse incidents. evidence from a recent Excellent process undertaken which demonstrates robust monitoring of adverse events review Confirmed by September 2014 13 MET Partially Met Not Met South East and West Region incident: Unit Report (attached informing of incident) Safeguard report (IR1 -124145 generated) Safeguard system can be reviewed Review of care sent to LSAMO LSA Midwife as meeting the standards set Verified through SoM minutes and by LSAMO when attending local meetings All incidents and complaints themed and discussed at Bi monthly meetings; Summary of complaints over two months Summary of IR1s Template for summary and action from verbal complaint Independent Midwives link with the contact SoM if working in Forth Valley; 2 Independent midwives carried out care within Forth Valley in 2014 September 2014 14 South East and West Region Standard Six Supplementary Evidence of Statutory Supervision Representation by SoMs: SoM representation at clinical governance meetings Som representation at clinical guideline development SoM team self assessment, comments and supporting evidence LSA verification and comments Measurement Met MET Issues highlighted at Clinical Governance and update on protocols are noted at Soms Bi monthly meetings Minutes of SoM Meeting April 2014 An SoMs attend Clinical governance meetings Minutes attached SoMs are sent all protocols for comment; Examples of correspondence and comments SoMs developed homebirth protocol, being updated at present, see attached Evidence verified through minutes available September 2014 15 Partially Met Not Met South East and West Region Standard Seven Supplementary Evidence to demonstrate SoM effectiveness in ensuring safe practice SoM interface with audit activities Evidence to demonstrate SoMs are involved in networking activities SoM team self assessment, comments and supporting evidence LSA verification and comments SoMs within Forth Valley involved in audits and educational updates: Documentation audit monthly by SoMs (Themes discussed at SOM Meetings see Minutes) Awaiting system that will report review and trends. Unit themes attached for 2014 Controlled drug audit SOMs developed Midwives exemption workbook and have annual update for 2014. Both attached Presentation on Ogilvie syndrome which was given at SoM meeting in August 2014 Good evidence of audits being led and undertaken by SoMs which have assured public protection in relation to documentation errors and medicine management error awareness and learning Over the last year SoMs involved in various activities outwith Forth Valley: Contact SoM minutes from September 2014 SQUIG minutes attached Feb 2014 All SoMs in Forth Valley attended the September 2014 16 Measurement Met MET Partially Met Not Met South East and West Region Investigations process update training session on 5th March 2014 An SoM attends Maternity services Liaison Meetings September 2014 17 South East and West Region Standard Eight Supplementary Evidence to demonstrate SoM development of leadership skills SoM involvement in identifying and encouraging future SoMs to undertake preparation programme SoM involvement in providing mentorship, support and preceptorship for student midwives, student SoMs and newly qualified SoMs Leadership on SoM initiatives across the Board SoM team self assessment, comments and supporting evidence LSA verification and comments Measurement Met MET Over the last few years the ratio has improved to ensure compliance of NMC standards. Currently we are at 1:13.2. In previous years this has been up to 1:17. SOM module, advertised on notice board. 2completed course last year and 2 commenced in September 2014 SOMs ask supervisees at annual review List of Tutorials given to Student Soms Evidence of support given to Student Som during training, see tutorial list and an example Actively participate in protocols, e-mail evidence Partially Met Not Met Excellent evidence of support during and after preparation programme for new SoMs Midwives attending the audit verified that they had been approached and encouraged by their named SoM to consider applying for the preparation course September 2014 18 South East and West Region Standard Nine Evidence to demonstrate SoMs interface with users of maternity services SoM involvement with MLSC SoM accessibility to users e.g. user strategy, user involvement, user questionnaires SoM advocacy for women i.e. in care planning SoMs supporting women’s choices SoMs proactive in the promotion of Normal Birth SoM team self assessment, comments and supporting evidence SoM attends MSLC and gives update, Minutes attached from MSLC, this also reflects user involvement. User questionnaires distributed prior to audit Minutes from holistic care group promoting normality. SoM completed homebirth leaflet LSA verification and comments Good evidence of role of SoM within MSC group, active participation and influence within this group September 2014 19 Measurement Met MET Partially Met Not Met South East and West Region Standard Ten Evidence to demonstrate SoMs are responsible for ensuring that the LSA database is updated and maintained SoM team self assessment, comments and supporting evidence LSA verification and comments LSA database accessed and evidence of compliance verified The LSA audit team will review the following evidence on the LSA database as part of the audit process SoM /Supervisee caseload SoM PREP/CPD activities ITPS are uploaded Annual supervisory reviews Personal details of supervisees September 2014 20 Measurement Met MET Partially Met Not Met South East and West Region September 2014 21