NET RATE AGREEMENT [A1 -364] (06AUGUST2010/NYCSS) PAGE 1 OF 4 August 6, 2010 Adam Travel Services, Inc. Mr. A. Ibrahim 120 Blackstone Street Boston, MA 02109 Re: Contract #: EMAIL: ARC: TEL: A1 - 364 INFO@ADAMTRAVEL.NET info@adamtravel.com NATIONWIDE / 22-71917-4 617-367-7155 FAX: 617-227-6509 Dear Mr. A. Ibrahim: We are pleased to enclose your 2010-2011 Net Rate Agreement with EgyptAir, which is valid for both individuals and groups.. This agreement is valid for travel effective: OCTOBER 31, 2010 through DECEMBER 31, 2011 and supersedes your current agreement, which is no longer valid. PLEASE NOTE THE FOLLOWING IMPORTANT REGULATIONS FOR THIS CONTRACT SEASON: 1. In order to maintain this contract we require a minimum yearly productivity of $1 MILLION NET SALES for the duration of this contract. 2. TICKETING TIME LIMITS are AUTOMATICALLY assigned thru the SYSTEM AND CANNOT BE OVERRULED. NO EXCEPTIONS will be granted for tickets NOT ISSUED BY TICKETING TIME LIMIT REQUIRED BY FARE TYPE. Please acknowledge receipt by signing and returning the original contract to the Sales Department. If we do not receive the signed copy within (30) thirty days, we will consider the agreement cancelled. Please read the TERMS & CONDITIONS and the RESERVATION REQUIREMENTS very carefully and be certain that your staff understands what is required when booking and ticketing EgyptAir. If you have any questions, please do not hesitate to contact the Sales Office. We look forward to working with you and thank you for your continued support. My best regards. Sincerely, Jessica O’Keefe, CTC Eastern/Midwest Regional Sales Manager Adam Travel Services, Inc. ________________________________________ Authorized Signature ___________________________ Date A1- 364 / Adam Travel Services, Inc.- NET RATE AGREEMENT (06AUGUST2010/NYCSS) PAGE 2 OF 4 This agreement is valid for travel effective: OCTOBER 31, 2010 through DECEMBER 31, 2011. TERMS and CONDITIONS: 1) 2) 3) 4) Tickets must be validated on MS (077) only. Tickets may be issued with either the correct published/constructed fare, or issued as BULK tickets, with the correct fare basis. Paper tickets are no longer accepted unless they are issued through our Ticket Office. A $25.00 fee is mandatory for issuance of paper tickets if itinerary is NOT E-ticket compliant. Mandatory to show in Endorsement/Restrictions box on Tickets: a) Net Rate Seasonality Designator / Agent’s Agreement # with EgyptAir. for example: (1) HH/A1-364 (High Season/ Agreement #A1-364 ) OR LW/A1-364 (Low Season/Agreement #A1364) b) NON-ENDORSABLE / /NON-REFUNDABLE /VALID MS ONLY The date of outbound travel must be within the validity of this agreement. Commissions claimed must be repaid to EgyptAir on refunded tickets. Debit memos must be paid immediately upon receipt. If payment is not received within a three month period, your contract will be suspended. 8) Only VISA, MASTERCARD and UATP are accepted from Agencies authorized to utilize payment by credit card. Credit card payment is limited to the cardholder and his/her immediate family members only. 9) Signature on File is acceptable for credit card payments, provided that there is address verification and CVV match. 10) This agreement may be canceled by either party upon written notice for any reason whatsoever, and supersedes any other existing agreement with EgyptAir. 5) 6) 7) RESERVATION REQUIREMENTS: 1) All CRS’s generate ticket numbers when a ticket is issued. Ticket numbers must be AUTO-GENERATED, Manually inserted ticket numbers will result in cancellation of PNR. 2) For Security purposes and to avoid duplicate name cancellation by our auto system we recommend including full names (First, Middle, Last) as they appear on the passport, and passenger phone numbers (both in the USA and the final destination.) 3) When EgyptAir cancels a segment booked through your CRS by the HX/UC or US method, you must action by either canceling the sector or rebooking and adding the information requested by EgyptAir (i.e. ticket numbers, passenger phone numbers). 4) If an e-ticket is already issued **NAME CHANGES** are NOT PERMITTED. The original ticket must be refunded – with applicable penalties deducted - and a new PNR created. Name changes on individual bookings will result in cancellation of PNR. 5) Schedule changes and updated information regarding bookings are auto-transmitted by our CRS system to your offices on a Queue. It is the Agency’s responsibility to check the queues daily and to action these Queues without any delay advising passengers accordingly. 6) GROUP BOOKINGS: A Minimum of 15 Passengers is required, and deposits may be requested to hold space. Group net rate is based on the specific booking code confirmed for group space (subject to availability). REGULATIONS and RESTRICTIONS: WHEN ISSUING TICKETS, IT IS THE RESPONSIBILITY OF THE AGENCY TO CHECK UPDATED RULES AND REGULATIONS OF THE PUBLISHED FARES IN THE CRS AND TO ADVISE PASSENGERS OF SAME. CHILDREN INFANTS CHANGES REFUND & CANCELLATIONS / NO-SHOW NET ADD-ONS COMBINATIONS TICKETING PAY 75% OF APPLICABLE ADULT NET RATE FOR FIRST, BUSINESS & ECONOMY, EXCLUDING P, J, V AND L CLASS PAY 10% OF APPLICABLE ADULT PUBLISHED FARE, LESS 8% COMMISSION FOR TRAVEL ORIGINATING IN USA, AND LESS 5% IF ORIGINATING FROM ALL OTHER POINTS ECONOMY CLASS CHANGE FEE: $75 FOR B,M,H,Q,K -AND- $100 FOR V AND L class PENALTY FEE FOR CHANGES CANNOT BE WAIVED DUE TO MEDICAL REASONS. NO-SHOW PENALTY PENALTY: $100 FOR ALL FARES. REFUND/CANCELLATION PENALTY: $100 FOR B,M,H,Q,K -AND- $150 FOR V AND L class PENALTIES FOR NO-SHOW OR REFUND CANNOT BE WAIVED DUE TO MEDICAL REASONS Net Add-Ons are not available at this time. ALL NET RATES ARE COMBINABLE – HOWEVER RULES OF THE MORE RESTRICTIVE FARE APPLY, INCLUDING TICKETING TIME LIMITS. EXCEPTION: “Q” FARES ARE NOT COMBINABLE WITH CONTRACT NETS, AS THERE ARE NO NET RATES FOR Q CLASS. NET rates for the domestic flights within Egypt are only combinable with “K” and above. NOT with L/V. NO EXCEPTIONS WILL BE GRANTED FOR TICKETS NOT ISSUED BY TICKETING TIME LIMIT REQUIRED BY FARE TYPE. TICKETING TIME LIMITS ARE AUTOMATICALLY ASSIGNED THRU THE SYSTEM AND CANNOT BE OVERRULED. A1- 364 / Adam Travel Services, Inc. NET RATE AGREEMENT (06AUGUST2010/NYCSS) PAGE 3 OF 4 EFFECTIVE FOR TRAVEL 31 OCTOBER 2010 - 31 DECEMBER 2011 BUSINESS CLASS NET RATES from NEW YORK to CAIRO FARE BASIS CSUSOWMS CSUSRTMS RBD C C DSUSOWMS D DSUSRTMS D JSUSOWMS J JSUSRTMS J NET RATE IN USD $3,100 5,200 2,800 4,300 2,500 3,700 BUSINESS CLASS From NEW YORK to POINTS BEYOND CAIRO:→ From CAIRO and from POINTS BEYOND CAIRO to NYC→ 8% COMMISSION PUBLISHED FARE LESS 3% COMMISSION PUBLISHED FARE LESS A1- 364 / Adam Travel Services, Inc. NET RATE AGREEMENT (06AUGUST2010/NYCSS) PAGE 4 OF 4 EFFECTIVE FOR TRAVEL 31 OCTOBER 2010 - 31 DECEMBER 2011 ECONOMY CLASS NET RATES FOR EGYPTAIR SPECIAL FARES From NEW YORK to CAIRO FARE BASIS RBD LOW HIGH SEASON SEASON 25 DEC – 19 MAY 20 MAY – 15 AUG 16 AUG – 12 DEC 13 DEC – 24 DEC NET RATE IN USD NET RATE IN USD YSUSOWMS Y YSUSRTMS Y BSUSOWMS B BSUSRTMS B MSUSOWMS M MSUSRTMS M HSUSOWMS H HSUSRTMS H 920 1058 805 943 656 886 575 805 QSUSOWMS Q N/A QSUSRTMS Q N/A KSUSRTMS K VPUSRTMS V LPUSRTMS L 748 690 633 1093 1564 978 1449 805 1357 719 1277 TO CONSTRUCT NET RATES TO THE FOLLOWING CITIES, PLEASE ADD THE AMOUNT LISTED BELOW TO THE NYC/CAI NET TABLE. (BOOKING CLASS MUST BE THE SAME FOR THE ENTIRE ROUTING TO USE BELOW ADD-ONS) RBD TO POINTS BEYOND CAI ALP AMM BEY DAM LCA ATH/AUH BAH/DMM DOH/DXB IST/JED KRT/KWI MCT/RUH SHJ/SAH TUN ADD ASM BOM ABV EBB NBO DAR MED ACC KAN LOS CAN BKK JNB KUL PEK TYO BEN TIP BOOKING CODE CAI / TLV TLV Y 94 127 242 242 275 358 418 473 242 Y 242 Y 94 127 242 242 275 358 418 473 242 Y 242 B 94 127 242 242 275 358 418 473 242 Y 242 B 94 127 242 242 275 358 418 473 242 Y 242 M 94 127 242 242 275 358 418 473 242 Y 242 M 94 127 242 242 275 358 418 473 242 Y 242 H 94 127 242 242 275 358 418 473 242 Y 242 H 94 127 242 242 275 358 418 473 242 Y N/A Q N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A Q N/A N/A N/A N/A N/A N/A N/A N/A N/A N/A K 94 127 242 242 275 358 418 473 242 Y 242 N/A V 94 127 242 242 275 358 418 473 242 Y 242 N/A L 94 127 242 242 275 358 418 473 242 Y 242 ECONOMY CLASS FROM CAIRO and FROM POINTS BEYOND CAIRO TO NYC→ PUBLISHED FARE LESS 3% COMMISSION 242 N/A N/A N/A N/A