SUMMER 2015 BUSINESS VOCABULARY IN USE ENGLISH SEMESTER 6 Business across cultures 1 Based on Business Vocabulary in Use – Intermediate, Bill Mascull YouTube Videos Please use the book and the CD-ROM included for further reference, the rest of the units and the provided exercises. 45 BUSINESS ACROSS CULTURES 1 - VOCABULARY leadership vedení, vůdcovství, vedoucí postavení, schopnost vést culture kultura values hodnoty beliefs víra, přesvědčení business culture kultura podnikání company, corporate culture korporátní kultura, politika společnosti long-hours culture zvyk pracovat denně mnoho hodin macho culture hodnoty založené na mužských principech sales culture nejdůležitější hodnotou je prodej learning culture kultura, ve které důležitou hodnotou je získávání nových vědomostí enterprise culture kultura, strategie podniku stereotypes stereotypy cultural differences kulturní rozdíly power-distance rozdíly mezi nadřízenými a podřízenými low power-distance malé rozdíly mezi nadřízenými a podřízenými accessible přístupný approachable přátelský decision-making rozhodování team of equals tým rovnocenných partnerů high power-distance culture velké rozdíly mezi nadřízenými a podřízenými distant vzdálený remote zdrženlivý, nepřístupný deference úcta, podřízenost hierarchical hierarchická management layers úrovně managementu forms of address formy oslovování be familiar být s někým důvěrně známý delayering zbavování se jednotlivých úrovní ve vedení společnosti chief executives vedoucí výkonní pracovníci CEO – Chief Executive Officer generální ředitel, výkonný ředitel 45 BUSINESS ACROSS CULTURES 1 – TEXT A) Cultures and culture is the “WAY WE DO THINGS ROUND HERE”. “Here” might mean a country, an area, a social class or an organization such as a company or school. It includes values (things that people think are important) and beliefs (things that people believe in). We can talk about: - business culture corporate culture long-hours culture macho culture sales culture learning culture But you must also be careful about stereotypes (fixed ideas that may not be true). B) Power and distance A company’s culture depends to a large extent on the country it is based in. Geert Hofstede is a world-famous expert on cultural differences. Power-distance is one of the important cultural dimensions that he identifies. Sweden is a low power-distance culture. Managers are accessible and approachable and there is a tradition of employees being involved in decision-making as part of a team of equals – everyone´s opinion is treated equally. France is a high power-distance culture. Managers are usually more distant and remote. Employees may feel quite distant from their managers and show a lot of deference – respect – to them, following decisions but not participating in them. The Swedish company is not very hierarchical, with only three management layers – different levels. (see the scheme below = FLAT ORGANIZATION) French companies are on the whole more hierarchical that Swedish ones, with more management layers. (see the scheme below = TALL ORGANIZATION) Deference and distance may be shown in language. Some languages have many forms of address that you use to indicate how familiar you are with someone. In English, whether first names or surnames are used can show distance. 45 BUSINESS ACROSS CULTURES 1 – ACTIVITIES TASK 1: Which word are missing? Put the expression back to the text. There is a KEY after the last exercise. respect to managers are involved depends low power-distance accessible A company´s culture ____________________to a large extent on the country it is based in. When we talk about cultural differences, power-distance is one of the important cultural dimensions. For example, Sweden is a ______________________ culture. Managers are _____________________ and approachable. Employees ______________________ in decision-making as a part of a team of equals. On the other hand, France is a high powerdistance culture. Employees show a lot of __________________________. French companies are more hierarchical that Swedish ones. TASK 2: Read the definitions from MACMILLANDICTIONARY.COM. You can check the website to find related words. http://www.macmillandictionary.com/dictionary/british/stereotype_7#stereotyping TASK 3: Look at the stereotypes of some European nations as seen in general. Do you agree with any of them? Source: http://into-insider.de/2011/12/10/the-perfect-european-should-be/ TASK 4: Watch the video called Cultural Dimension: low versus high power distance. It can help you understand the terms HIGH and LOW POWER DISTANCE better. https://www.youtube.com/watch?v=Xx2SV2bYSfU TASK 5: Watch the video about the Cultural Dimension Theory by Geert Hofstede. What are the dimensions mentioned? You can find the PICTURE KEY below the last exercise. 1. 2. 3. 4. 5. Individualism vs. ______________________________ ____________________________________________ ____________________________________________ ____________________________________________ ____________________________________________ PLAY THE VIDEO: https://www.youtube.com/watch?v=mNntW_DA0x0 KEY TO TASK 1: A company´s culture depends to a large extent on the country it is based in. When we talk about cultural differences, power-distance is one of the important cultural dimensions. For example, Sweden is a low power-distance culture. Managers are accessible and approachable. Employees are involved in decision-making as a part of a team of equals. On the other hand, France is a high power-distance culture. Employees show a lot of respect to managers. French companies are more hierarchical that Swedish ones. KEY TO TASK 5: 45 REVISION - WHAT DO I REMEMBER? __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________ __________________________________________________________________________________