Vice President, HandsOn Network
Points of Light is the world’s largest organization dedicated to volunteer service – mobilizing
millions of people to take action that is changing the world. Through affiliates in 250 cities and
partnerships with thousands of nonprofits and corporations, Points of Light engages 4 million
volunteers in 30 million hours of service each year. We bring the power of people where it’s
needed most. For more information, go to www.pointsoflight.org
Points of Light supports a portfolio of branded business units that inspire, equip and mobilize
people to act upon their power to make a change with community. Points of Light supports
these efforts through incubation, back-office support services, sector thought leadership, and
public policy development.
HandsOn Network inspires, equips, and mobilizes people to take action that changes the world
through a growing network of 250 local affiliates who serve 83% of the US population and 65
international communities. It is also a “network of networks” that includes our partnering
nonprofits, government agencies, faith-based organizations, and companies seeking to engage
in service.
Position Summary: The Vice President is a leader who serves with and supports the affiliate
member organizations of HandsOn Network, working to grow a linked, vibrant and high
performing network of civic hubs. The Vice President plays a key internal role, collaborating with
colleagues to develop and implement strategies for bringing programs to life via the power of
our affiliate network, and a significant external role in partnership building and communication
with affiliates and funding partners. This position serves as the primary lead in the development
and implementation of strategies that meet a triple bottom line: advancing the reach of a
national organization, building the capacity of high performing HandsOn affiliates and expanding
knowledge and practices that will increase the advance of a new paradigm of civic engagement
and participation. This position reports directly to the Executive Director (ED), HandsOn
Network.
Responsibilities:
Affiliate Support and Development
 With the ED and the rest of the HandsOn national team, build effective relationships
with HandsOn affiliates, maintaining regular communication and making affiliate-toaffiliate connections that strengthen the network and generate high satisfaction ratings
from affiliate staff.
 Create, direct and manage sustainable investment strategies to the network of HandsOn
affiliates.
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Provide leadership to Affiliate task forces and working groups in order to achieve
network-wide scale, connectivity and impact.
Corporate Partnerships and Activation
 Work closely with affiliates to determine appropriate standards for performance, as well
as to reinforce and guide affiliates in the critical metrics associated with their activities.
 Ensure successful affiliate readiness, implementation, and evaluation of managed
corporate projects that are consistent with the HandsOn branded model of service and
standards of excellence.
 Ensure seamless partnerships between affiliates/activation partners and corporate
partners assigned through the planning and implementation stages of managed
corporate projects.
 Manage the intersection of corporate and affiliate partnerships, ensuring excellent
customer service, project development, execution, follow-up and evaluation of all
corporate projects.
 Lead teams to continuously seek out best practices and innovation to bring to the
Network and national funders across all areas of HandsOn Network with an emphasis on
corporate project activation and EVP programs.
 Lead teams to collect and develop relevant learning content that is driven and led by
subject matter experts including Network leaders that have demonstrated success and
efficacy in practices and programs.
 Lead team to deliver written, online, and in person training to continuously inform and
improve best practices as well as to bring innovative solutions to scale.
Process Management
 Regularly review and update key internal and external processes.
 Ensure organizational compliance with grant agreements and other standards of
compliance for affiliate grantees.
 Oversight, support and management of affiliate grant relationships and deliverables.
Staff Leadership and Management
 Serve as a member of the HandsOn Network leadership team to support overall
strategic planning and implementation of core initiatives.
 Provide direct supervision for corporate activation team, including volunteers and
interns, as applicable.
 Provide regular management routines, performance evaluations, and ongoing coaching
and feedback to ensure highest levels of performance.
 Ensure that the professional and volunteer staff are effectively utilized and trained to
carry out mission.
 Model organizational values and provide ongoing coaching and mentorship.
Communication
 Lead the documentation and communication of best practices and high impact stories –
particularly those related to corporate employee engagement and national initiatives –
for internal and external constituents.
 Represent HandsOn Network via conference attendance, speaking engagements and
general relationship building.
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Other Responsibilities
 Develop, monitor, and track the department’s annual plan and budget.
 Responsible for administrative duties (check requests, timesheets, etc.)
Qualifications and Skills:
The candidate should demonstrate an ability to translate vision into action, superior project
management skills, a collaborative engagement style, and success in working effectively across
sectors (government, business and social service). S/he must be able to thrive in an environment
characterized by growth, diversity and change.
The successful candidate will have:
 10 or more years of experience leading multi-sector initiatives in an affiliate
environment at either national or local level.
 Strong understanding of network models, national program implementation and growth
of reciprocal affiliate partnerships.
 An understanding of corporate employee engagement programs
 Demonstrated success in project management and client relationship development.
 Strong staff development skills including hiring, training, remote supervision and
supporting professional development.
 Experience in managing an annual budget of at least two million dollars.
 Superior organizational, time management and finance skills with a high attention to
detail.
 Excellent communication and interpersonal skills.
 A high degree of personal initiative with the desire and ability to meet aggressive
programmatic goals.
 Ability to manage multiple projects and large amounts of detail under deadline
pressures while providing excellent client and partner customer service.
 Superior problem solving and creative solutions skills.
 Unwavering commitment to the value of diversity and inclusiveness in a productive and
dynamic work environment that strives for optimal organizational effectiveness.
 Flexibility and the ability to infuse creativity, innovation and insight into strategy design
and implementation.
 Expertise in marketing and communications, public speaking and presentations.
 A strong commitment to community service.
 Excellent computer skills including database management. Knowledge of Salesforce a
plus.
 A bachelor’s degree is required; a master’s degree is preferred.
 The ability to travel up to 25% of the time.
This position description identifies the major responsibilities of this job. It does not include all
aspects of the position such as the potential duties assigned by supervisors and the requirement
for flexibility in helping others for the organization’s overall benefit.
Salary: Competitive based upon experience, with excellent benefits package.
How to Apply: Please submit a resume and a cover letter and submit to
resumes@pointsoflight.org with the subject heading Vice President – HandsOn Network.
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