AUDIOLOGY CLINICAL PLACEMENTS HANDBOOK 2014-2015 Supplementary PDP Guidance Placement website http://www.southampton.ac.uk/audiology/studyaudiology/placementinformation.page IRCP http://wwwnew.isvr.soton.ac.uk/audlogbook/welcome.asp 1 1. Introduction This document is intended to provide additional guidance on developing your PDP. Different models of reflection can be used to help facilitate reflection. Three you may come across are Borton’s model (Jasper, 2003), John’s model (Jasper, 2003) and Gibbs’ model (Gibbs, 1988). These are covered below. Reflection can be a deeply personal activity and therefore different people find different models helpful. The models described have been formatted as worksheets that may help you order your thoughts. Completed worksheets can be used as evidence in your PDP but you are welcome to use any method that suits you. It will be expected that even from MSci/BSc Year 1 you attempt to develop this skill by reflecting on an experience on placement. By the time you complete your studies it should become second nature to you to reflect on practice. It might be sensible to reflect on one event per day (MSci/BSc Year 1) and two events each week (MSci/BSc Years 2 and 3, and Post-MSc). 2. NHS Knowledge and Skills Framework Dimensions Level Descriptors CORE 1 2 3 4 1 Communication Communicate with a limited range of people on day-to-day matters Communicate with a range of people on a range of matters Develop and maintain communication with people about difficult matters and/or in difficult situations Develop and maintain communication with people on complex matters, issues and ideas and/or in complex situations 2 Personal and people development Contribute to own personal development Develop oneself and contribute to the development of others Develop oneself and others in areas of practice 3 Health, safety and security Assist in maintaining own and others’ health, safety and security Develop own skills and knowledge and provide information to others to help their development Monitor and maintain health, safety and security of self and others Promote, monitor and maintain best practice in health, safety and security 4 Service improvement Make changes in own practice and offer suggestions for improving services Contribute to the improvement of services Appraise, interpret and apply suggestions, recommendations and directives to improve services Maintain and develop an environment and culture that improves health, safety and security Work in partnership with others to develop, take forward and evaluate direction, policies and strategies 2 5 Quality Maintain the quality of own work Maintain quality in own work and encourage others to do so Contribute to improving quality Develop a culture that improves quality 6 Equality and diversity Act in ways that support equality and value diversity Support equality and value diversity Promote equality and value diversity Develop a culture that promotes equality and values diversity 2. Forms that can be attached as evidence 2.1 Reflection Models GIBBS’ REFLECTIVE MODEL Placement:___________________________________________________________Date:___________ Concrete experience: a. Give a description of what happened. What exactly did people do &/or say? What was the context? What had happened leading up to the situation? Reflective observation: b. Describe feelings, thoughts & reactions. How were you feeling? What were you thinking? What were others feeling & 3 thinking? How do you know? Reflective observation: c. Evaluate the experience. What were you trying to achieve? Were you successful in achieving your aims? Was your impression of the experience generally good or bad? Which bits were good & which bits were bad? Was it easy or difficult? Abstract conceptualisation: d. Analyse the experience. How do you understand what happened? What sense can you make of the situation? What was really going on? Why do you think that happened? What were the significant issues/ key factors? Has something similar happened before? Why did you feel a certain way? 4 What influenced the way you acted? Were your decisions influenced by identifiable attitudes, values, knowledge or beliefs? What were the consequences of your actions? Do you have tendencies for feeling/ thinking/ acting a certain way? Abstract conceptualisation: e. Draw some conclusions. What general conclusions can be drawn? What can you personally conclude about your own knowledge/ skills/ way of working? How does this link with what I have learned previously? Have you realised something new about the situation/ yourself? Have you re-evaluated any of your attitudes, values or beliefs? How do you now feel about the experience? Active experimentation: f. Make an action plan. What else could you have done? What, if anything, would you do differently next time? What skill/ knowledge did you not have? How am I going to check that my practice has actually changed? What steps are you going to take on the basis of what you have learned about yourself? 5 How am I going to address my learning needs? JOHNS’ MODEL OF STRUCTURED REFLECTION Cue Questions Description of the experience Phenomenon – describe the here and now experience Casual – what essential factors contributed to this experience? Context - what are the significant background factors to this experience? Clarifying – what are the key processes for reflection in this experience? Reflection What was I trying to achieve? Why did I intervene as I did? What were the consequences of my actions for: o Myself? o The patient / family? o The people I work with? How did I feel about this experience when it was happening? How did the patient feel about it? How do I know how the patient felt about it? 6 Influencing factors What internal factors influenced my decision – making? What external factors influenced my decision – making? What sources of knowledge did / should have influenced my decision making? Could I have dealt with the situation better? What other choices did I have? What would be the consequences of these choices? 5. Learning How do I now feel about this experience? How have I made sense of this experience in light of past experiences and future practice? How has this experience changed my ways of knowing o Empirics – scientific o Ethics – moral knowledge o Personal – self awareness o Aesthetics – the art of what we do, our own experiences 7 BORTON’S DEVELOPMENT FRAMEWORK A relatively simple model very suitable for novice reflectors / practitioners but can be used at different levels. Reflect using three basic starting points to the following questions: What? E.g. what happened; what was I doing; what were others doing? This combines the reflective processes of identifying the experience and describing it in detail So What? E.g. so what more do I need to know in order to understand the situation; so what could I have done that was different? This part breaks down the situation and tries to make sense of it by analysis and evaluation, drawing on previous experiences and knowledge Now What? E.g. now what do I need to do to make things better? Now what will I do? Now what might be the consequences of this action This stage combines the process of exploring alternatives and planning action that will be put into practice in order to develop or change practice. 8 2.2 Daily activity record sheets Your record of daily activity allows you to reflect on activities during your placement. It provides a means of monitoring your progress (for yourselves, supervisor and university). Time should be put aside every day to complete the record as it will be much easier to recall events and feelings associated with them as soon as they happen. You have been asked to reflect on one event per day (MSci/BSc Year 1) and two events per week (MSci/BSc Years 2&3, Post-MSc). These events could be anything from observing or performing procedures, interacting with patients, attending staff meetings or even reflecting on some aspect of service provision. We have asked you to reflect on events as merely performing or observing an event doesn’t necessarily lead to learning. Often it is only when we reflect on what happened that we learn from the experience. 9 Day Date Client Category (or other, staff meetings, etc) Activities Observed or Performed (indicate which) Select 1 activity from the day (Y1) or 2 activities per week (Y2&3)- What did you learn? How will you continue to apply & develop what you learned? Is any further action required? Monday Tuesday Wednesday 10 Day Date Client Category (or other, staff meetings, etc) Activities Observed or Performed (indicate which) Select 1 activity from the day (Y1) or 2 activities per week (Y2&3)- What did you learn? How will you continue to apply & develop what you learned? Is any further action required? Thursday Friday 11 2.3 Daily activity record sheets (end of day/session) Student: Self reflection and feedback to Supervisor e.g. session management, communication skills, procedural skills, level of support from mentor etc Supervisor: Feedback on student sessions, future planning etc e.g. session plans, case discussion, future input etc Signed (student) Signed (Supervisor) Date 12 3. Hints and tips Although the portfolio requires you to reflect on practice it is still a professional portfolio and an academic piece of work. We therefore expect the portfolio to be free from grammatical errors, typos and informal language. If you note the assessment criteria on page 10 you will see that you can fail the portfolio based on poor presentation. Please PROOF READ your work. Keep the introductory explanations of evidence brief. The reader doesn’t need to know why communication is important, just how your evidence proves you communicate with a range of people and that you can manage barriers etc. Keep this section very specific and linked directly to your evidence. Good evidence should speak for itself and should only need a short introduction. When putting in certificates of attendance make sure you show how you have used the information you gained from them OR at the least have some reflection on the course, i.e. What did you learn, how will you apply what you learnt? When putting in copies of policies, it will strengthen your evidence if you attach a reflection, case notes, testimonials to show how you have used them. If policies are bulky consider leaving them out and just putting in reflection and reference to policy. Feedback - good evidence would be a reflection or session feedback form detailing constructive feedback and then followed by examples of where the feedback had been used to change behaviour. Confidentiality – do not breach! That includes names of organisations, audiologists or any other staff, addresses, hospital numbers. 13 4. References Department of Health 2004 The NHS Knowledge and skills framework (NHS KSF) Development Review Process Oct 2004 http://www.dh.gov.uk/en/Publicationsandstatistics/Publications/PublicationsPolicyAndGuidance/ DH_4090843 Gibbs G 1988 Learning by Doing: A Guide to Teaching and Learning Methods. Oxford: Further Educational Unit, Oxford Polytechnic. Health Professions Council Standards of Conduct, Performance and Ethics 2008 http://www.hpc-uk.org/publications/standards/index.asp?id=38 Jasper M 2003 Beginning Reflective Practice – Foundations in Nursing and Health Care Nelson Thornes. Cheltenham 14