EEffective schools: what really matters in the opinion of parents, students, teachers and principals? Paulo Sérgio Garcia (garciaps@usp.br) and Nélio Bizzo (bizzo@usp.br) – São Paulo University and Research Nucleus on Biological Evolution Epistemology, Education and Outreach (EDEVO-Darwin/São Paulo University) - BRAZIL Abstract: The student academic performance is related to several factors. Socioeconomic status and parent education are some of them. At school, other determinants also influence learning. This study investigates which school factors explain student academic performance under the perspective of the groups that are involved in the teaching and learning process: families, students, teachers and principals. A case study was conducted in two schools, one in Brazil and another in Italy, where students achieved high academic performance. The results showed that it was not found a single factor explaining student performance. There were multiple factors acting together, with different intensities throughout the year, maintaining and supporting learning. Twelve factors in Brazilian reality and eight in the Italian were found. Teacher was considered the main factor that influenced student performance principally through the teacher’s commitment to the school and to the students. These data can be used by universities professors in pre and in-service education to promote discussion about school quality, and can be also used by principals in their schools as a way of better organizing the school. Keywords: School improvement. Students’ performance. School Factors. INTRODUCTION In Brazil, in the past decades many progresses were done in terms of democratization of access to education, and new educational policies started being discussed concerned with the quality of education. This concern, started with the Federal Constitution, 1988, followed by the Law on Guidelines and Foundations of National Education (Lei de Diretrizes e Bases da Educação Nacional - LDBEN/96). As from these legislations, some instruments were created (Sistema de Avaliação da Educação Básica/SAEB) to analyze Brazilian education and students’ performance. The earlier studies have confirmed international data, revealing that the most of the students’ performance was related to the family (socioeconomic status, and parents’ education). In fact, researches in sociology area in 1950s and 1960s and more recent studies have demonstrated a strong relationship between students’ social origin, socioeconomic status (SES) and academic performance. These studies have shown that children with lower SES, lower income, which usually parents have low education, they reach in general lower levels of academic performance (Coleman et al, 1966; Cresas, 1978). Earlier studies conducted in the United States (Coleman, 1966), in France (Sauvy and Girand, 1965; Cresas, 1978), England (Douglas, Ross and Simpson, 1968) and more recent (Crahay and Baye, 2013), also had already shown that SES and parents’ education are the main factors that affect student performance. In addition to SES and parent education, school factors (i.e. school’ physical infrastructure, leadership skills) also determine student performance. In fact, Brazilian studies have showed that: 1) most of the student performance (SP), almost two-third, is related to parents’ education and socioeconomic status (Albernaz, Ferreira and Creso, 2002; Felicio and Fernandes, 2005), 2) the other part is related to the school characteristics (Fletcher, 1997; Ferrão, Beltrão and Santos, 2002). The school effect, although small, plays an important role in student life (Cesar and Soares, 2001). In fact, studies have shown that the school has a great effect on the student lives, contrary to what was initially thought and presented by Coleman et al. (1966). This study brought negative and pessimistic views about schools and teachers and their roles to enhance students’ achievement. However, Coleman’ study has triggered numerous studies demonstrating that schools can make a great difference in a student's life (Brooke and Soares, 2008). These studies, triggered by Coleman’ study, also showed that schools can be more effective, influencing students’ performance. Mortimore (1991) stated that effective schools can be understood as those in which students’ progress further than might be expected from consideration of its intake. Soares (2007), in Brazil, stated that trying to understand schools processes, those that determine and affect positively students’ performance (educational policies and pedagogical practices), form a line of research called "effective school". This author also revealed that the school characteristics have great potential to improve student learning and that this kind of research is still recent in Brazil. This research line seeks to understand the capacity of schools to influence the students’ performance (magnitude), and at the same time, to comprehend what factors contribute to create an effective school (effects). In the international context, many researchers have sought to understand the effects of school effectiveness (Willms, 1992; Lee, Bryk and Smith, 1993; Meuret, 2000; Scheerens and Bosker, 1997). One of the most relevant studies identified eleven interdependent school factors related to the characteristics of effective schools: professional leadership, shared visions and goals, learning environment, concentration on teaching and learning, purposeful teaching, high expectations, positive reinforcement, monitoring progress, pupils’ rights and responsibilities, homeschool partnership, and a learning organization (Sammons, Hillman and Mortimore, 1995). In Latin America, Mela et al. (2002) revealed that the category “favorable learning environment”, in the classroom, is one of the major relevant factors of students’ performance. In Chile, Raczynski and Muñoz (2005) also showed schools factors that influenced poor schools in promoting students’ performance in national assessment. The authors indicated that there were some factors linked to school, classroom, and students. In Brazil, the educational reality has been explored by the use of official data (Census, SAEB, Pesquisa Nacional por Amostra de Domicílios), including specific information to monitor students’ performance and school flows at primary (students from 6 to 10) and lower secondary (students from 11 to 14) education in Mathematics and Portuguese. Brazilian studies on effective schools began in the 1990s. Fletcher (1997) conducted a study based on data from SAEB (1995) using hierarchical models of two levels, students and school, and revealed that, after controlling socioeconomic status of students, the school effect was 14%. Barbosa and Fernandes (1997) showed that the school effect (mathematics, 8th grade - southeast), without the control of socioeconomic status, was 37%. Franco and Bonamino (2005) investigated in Brazil the factors associated with school effectiveness and grouped them into five categories: schools' physical infrastructure (school resources), school organization and governance, school climate, teacher education and salary, and classroom pedagogy. a) Schools' physical infrastructure (school resources) Regarding schools' physical infrastructure (facilities and school resources), the study of Castro and Fletcher (1986) was one of the first to show the importance of these resources in the learning process. This study identified the precarious situation of schools' physical infrastructure (SPI), and the little amount of resources available for pedagogical and educational activities. Data based on SAEB 2001, 8th grade (Soares, Mambrini, Pereira and Alves, 2001; Lee, Franco and Albernaz, 2004) showed that SPI had a positive effect on students’ performance who participated in PISA 2000. More recently, a group of researchers (Soares Neto et al., 2013) analyzed SPI using a national scale. These authors showed that only 14.9% of Brazilian schools were on adequate level, and only 0,6% on the advanced level in terms of SPI. b) School organization and governance Regarding the school organization and governance, Franco, Albernaz and Ortigão (2007) and Soares and Alves (2003) showed that schools are more effective when school leadership is both dedicated and appreciated by teachers. Soares, Mambrini, Alves and Pereira (2001) highlighted the principal dedication to the school and the inventing ability as essential factors for school improvement. Esposito, Davis and Nunes (2000) and Lee, Franco and Albernaz (2004) revealed that a sense of collective responsibility for student and a collaborative work environment had positive effects on student performance. The school management (SM) is one of the educational dimensions which organize and coordinate human and school resources, and pedagogical and educational outcomes in order to make the school more effective. The SM generally uses knowledge from educational legislation (Law on Guidelines and Foundations of National Education of 1996 -LDBEN/96) and school management theories (sociology, psychology) to ensure student learning; to foster the school vision, goals and high expectations on student outcomes; to integrate school objectives and student achievement, and to transform the school into an effective place for learning (Lück, 2009). The school management is responsible for planning and organizing, among other things, students’ pedagogical activities. The school planning is composed of multiple factors that are immersed inside and outside of school culture and that usually are isolated and disconnected. In fact, the action of making the school planning demands a profound reflection on the school and its surroundings, as a way to diagnose problems and establish goals for improvements. This process involves seeking resources, defining people responsibilities, establishing times and forms of monitoring the process. Several documents are part of the school planning. The Political Pedagogical Project (PPP) establishes a guideline and seeks to connect, among other things, the school’s principles to students’ achievement. This document is produced collectively by teachers and principals, revealing school mission, values, and pedagogical programs. It shows the school identity. The school planning is still composed of teacher's lesson planning, which reveals the curricular organization adopted in accordance with the Brazilian curriculum guidelines. The school management is also responsible for monitoring and evaluating school projects. The process of monitoring is a systematic way of analyzing implemented educational programs and projects, aiming at ensuring effectiveness, including resources control. Evaluation is the process of measuring and judging the partial and final project outcomes. (Lück, 2009). The school management still deals with educational outcomes, analyzing, among other things, students and teachers achievements, using many indicators such as: academic (grades in the subjects, average grades, and absenteeism rate), social (relationships with colleagues, degree of solidarity and collaboration) and attitudinal (respect for colleagues, discipline, enjoyment of learning). As for teachers, this system can monitor their teaching strategies, rate of absenteeism, degree of collaboration, and professional development. It still uses external indicators to monitor the quality of learning (i.e. IDEB1, ENEM2). c) School climate School climate is oriented towards academic results, as measured by teacher emphasis on homework (Franco, Albernaz and Ortigão, 2002). Lee, Franco and Albernaz, (2004) reported that a low rate of absenteeism contribute significantly to school effectiveness. The same authors also showed that the use of homework had a positive impact on student learning. Castro et al., (1984) revealed that maximization of time for teaching also had positive effects on student performance. d) Teacher education and salary Although more sparse and less emphatic, the studies also produced enough evidence of the positive effect of an increase in the teachers' educational level (Albernaz, Ferreira and Franco, 2002) and that recent salary increases for public school teachers has reduced performance differences between public and private schools. Klein and Fontanive (2010) and Scartezini and Viana (2012) stated that the most important factor determining students’ performance is the teacher, and that we do not know in detail how his/her pedagogical practice impacts student learning. The authors also stated that teacher behavior interferes in classroom results and we need to better identify and study this effect called teacher. Gomes (2005, p. 239) showed that the characteristics of good teacher are precisely those that is difficult to measure. Paul and Barbosa (2008) showed that teaching experience and low turnover in schools had positive impacts on student learning. e) Classroom pedagogy Although deserving of much greater interest by researchers, outcomes of work concerning different styles of classroom pedagogy seem to show the superiority of methods employing higher order thinking in mathematics (Franco, Sztajn and Ortegão, 2004), and more active methods of teaching (Soares, Mambrini, Pereira and Andrade, 2004). Because of the characteristics of this type of research (studies on school effectiveness), the vast majority of Brazilian studies are based on quantitative approach and on data from the School Census and SAEB. In addition to that, these studies identify the school factor, but not its intensity throughout the school year. This study, in order to fill up this gap, aim at investigating the school factors that explain the students’ performance in two realities (Brazil and Italy) and their intensities throughout the school year, from the perspective of groups that are involved in the teaching and learning process: families, students, teachers and principals. THE STUDY OBJECT The general educational guidelines of Brazil are defined upon the Law 9394/96 (LDBEN/96), which divides education in Basic Education and Superior. Basic Education is formed by Infant Education (zero to six years-old), Fundamental Education (six to fourteen years-old) and Middle Education (fifteen to seventeen years-old). In terms of numbers, there are 192.676 Brazilian schools in Basic Education, with 50.545.050 students enrolled: 83,5% (42.222.831) are in public schools and 16,5% (8.322.219) privates ones. 1 2 Índice de desenvolvimento da Educação Básica. Exame Nacional do Ensino Médio (ENEM - Brazilian High School Examination. The Italian system of Education is formed by the Dipartimento per l'istruzione, per l'università, l'alta formazione artistica, musicale e coreutica e per la ricerca e per la programmazione e la gestione delle risorse umane, finanziarie e strumentali. (Ministero, 2014). The system is divided in Infant School, Primary, Secondary, Superior, and Professional and Technical Education. The Infant School has five years of duration, but the compulsory education is composed by nine years (students from 6 to 15 years-old), being five years of primary school, three of the first cycle of secondary (média inferiore) and one year of second cycle (media superiore). The Secondary School consists of two cycles (Scuola di I grado Secondary, from 11 to 13/14 years and Scuola secondary superiore from 14 to 18/19 years). In 2013/2014, there were 8.644 Italian schools. In the Campania and Lombardia regions were located the greater number of schools: 1030 e 1149, respectively. There were also almost eight millions students, with about two millions and five thousands in the Primary schools. The schools investigated are located in Italy, in the city of Vicenza, Veneto region (School A), and in Brazil, in the region of ABC Paulista (School B). These secondary schools were selected because their students presented good results in national tests, and both were considered by its communities, (principals, students and teachers) schools of quality. Italian school students has achieved good results in national examination (Istituto Nazionale per la Valutazione del Sistema Educativo di Istruzione e di Formazione). Such examination occurs in the third year of secondary school. In 2011, the school average was 86.9 in Italian language and 75.4 in math. Italian schools average was 78.3 and 53.3, and Veneto’ schools were 81.9 and 57.0, respectively. The school average socioeconomic status was considered middle and high. In 2013/14 this school had 56 classrooms, a total of 1.398 students, about 120 teachers, one principal, four assistants and over 100 educational employees (i.e. technicians). This school also had good school’ physical infrastructure with modern facilities, auditorium, library, laboratories (Physics, Chemistry, Computing, and Languages) and planetarium. The institution offers courses in four areas: Scientific, Scientific emphasizing Applied Sciences, Scientific emphasizing Economic and Social Science. The failure rate was 23% in 2009, 19% in 2010 and 24% in 2011. Brazilian school students also presented good performance in national assessments. In the ENEM this public institution got one of the best grades in its category in 2010. The school scored 618.27 points. The average score among the nation's schools in the same category was 599 points. The school is highly sought after by its community. In 2013, the school had 35 classrooms, 1.123 students, over 100 teachers, one principal, two assistants and a group (5) of pedagogical coordinators. The school had great school’ physical infrastructure (auditorium, gymnasium, library and laboratories - Chemistry, Physics, Biology, Computer Science and Language). In all classrooms, you could find a digital whiteboard, data projector and computer. The failure rate was 12% in 2009, 14% in 2010 and 13% in 2011. The school’ average socioeconomic status was considered middle and high. METHODOLOGY This is an international project aiming at investigating which school factors explain student academic performance under the perspective of the groups that are involved in the teaching and learning process: families, students, teachers and principals. In this study, we present the results of two schools, one in São Paulo state (Southeast Brazil) and other in Vicenza (Northern Italy). Acknowledging the unique political, cultural, and historical differences among nations raises questions about the potential benefits of conducting studies in different realities. To address this concern, Phillips (2000) identified a number of reasons for pursuing research of this type based around the possible discovery of alternative models for organizing educational systems; descriptions of consequences from reform interventions tried in other countries, and; opportunities for fostering co-operation and mutual understanding among nations by discussing differences and similarities and the reasons for these variations. In this study, we used a case study methodology with the purpose of understanding the school realities. We opted by a descriptive and exploratory case (Yin, 1993), with some detailed analysis. The data collection was based on qualitative research, school ethnography, and quantitative one, using questionnaires with open-ended questions and Likert scales. In qualitative research, we selected the ethnographic approach, using observation and interviews. This situation requires the continuous presence of the researcher, observing inside and outside of school where interactions occur among participants (students, teachers, parents), with the goal of understanding the logic of symbolic relations that are used by the groups. In this process, the observation was planned and controlled using protocols with goals, time tracking and records of activities, including participants’ speeches and gestures. The data collection was, at the same time, descriptive and reflective. Interpersonal relationships were experienced in school (in different schools areas - schoolyard, classrooms, laboratories, parent-teacher conference, and class councils, among others), through conversations, dialogues, discussions, and these situations ended up creating affective, cognitive, social and emotional involvements with participants. In addition to observation, it was also used interviews. In Brazil, ten parents, teachers and students and 4 principals, and in Italia 12 participants, three from each group, were interviewed. We collected information on: 1) Participant profile (gender, age, marital status, education, teaching experience). 2) Socioeconomic status and use of technology, Internet access, etc., 3) Parent involvement with the student education (family participation in student life, parents’ visits at school). 4) Cultural capital (parents education, teachers and principals education, including the mastery of other languages). 5) School factors that explain student performance. In the Brazilian school, the ethnographic study and interviews happened in 2012, in eleven months. In Italian school, it took place in 2013/14, totaling three months. Analysis of the qualitative data involved a grounded theory approach (Creswell, 2002). The first phase was open coding by segmenting the data collected. Overarching categories were then identified by filtering the data using codes and descriptors. Results from these interviews were used to prepare a questionnaire which was answered: 1) In Brazilian school by 17 students and parents, 16 teachers and four principals; 2) In Italian school by 15 families and teachers, 14 students and three principals. The questionnaire consisted of openended questions and Likert scale. We collected data on the: a) participant profile (gender, age, marital status, education, teaching experience). b) Socioeconomic conditions and use of technology, Internet access, etc., c) Parent involvement with the student education (family participation in student life, parents’ visits at school); d) Cultural capital (parents’ education, teachers and principals education, including the mastery of other languages). e) Continuing education (attendance at conferences, production of teaching materials); g) School factors that explain student performance. In the Table 01 is possible to see the school factors that were identified in the interviews. F01 Teacher, who make a difference. F12 School size (number of students, teachers). F02 Principal and his team, who make a difference. F13 F03 Schools' physical infrastructure (school resources: library, computers, internet, laboratories) Parents (involvement in student learning and support). F14 School discipline (Strategies to maintenance of order). School climate (good environment for learning). F15 The school relationship with surroundings F05 Student (dedication to study). F16 F06 Political Pedagogical Project prepared to student learning. Learning environment as core focus of the school. School management (capacity of planning and F17 organizing processes in the school) . Principal Leadership (capacity of influencing F18 Teamwork of teachers and principals. people). Financial resources available at school. F19 Teacher employment stability. Teaching resources available at school (textbooks, F20 High expectations that teachers have on student educational software, etc.) achievement. School localization. F21 The non-occurrence of violence. Curriculum designed for students to learn. Table 01: school factors that were identified in the interviews F04 F07 F08 F09 F10 F11 In total, 104 participants completed the questionnaire and 46 interviews were conducted in both research realities. After the initial analysis, other demands were met. These questions were investigated through new observations and interviews. In Brazilian school, some school factors were analyzed using observation, document analysis and interviews: teacher, school management, learning environment, infrastructure and discipline. In this case we tried to understand how these factors influence student performance, and in which part of the year they are more intense and frequent. RESULTS AND DISCUSSION The presentation of the results does not intend to compare schools with different realities, but to consider what we can learn from each one of the realities studied. Table 02 shows Brazilian participant profile: Gender (Female) Average age Marital status (Married) Higher Education Computers (at least one) Celular (at least one) Internet (acess) Study time (6 hours -week) Frequency of study per week (three times a week) Workload (40 hours per week) Professional experience (more than 10 years) Parents (%) Students (%) Teachers (%) Principals (%) 95 47 90 55 100 100 100 60 16 30 44 70 100 100 100 100 65 51 85 100 100 100 100 90 90 75 75 100 100 100 60 50 Table 02: participant profile of the Brazilian school. This set included parents who were involved in the school life of their children, talked to them about the school, monitored their homework and attended the school meetings. These parents were newspaper and book readers. The students, who were also newspaper and book readers, in general were committed with the studies, spoke a second language, and participated in the classes. Both groups used the technologies. The group of teachers also used the technologies, was newspaper and book readers, and attended continuing education courses. The school principals, generally, were involved in continuing education, through courses and workshops, where they explored the production of didactic material as educational tools. The data related to the explanatory factors of the students' performance has been summarized in Table 03. Score higher than 75% F A P G F01 F02 F05 F06 Teacher, who make a difference. Principal and his team, who make a difference. Student (dedication to study). School management (capacity of planning organizing). F07 F11 F13 F16 F17 F18 Principal Leadership (capacity of influencing people). Curriculum designed for students to learn. School discipline (Strategies to maintenance of order). Political Pedagogical Project prepared to student learning. Learning environment as core focus of the school. Teamwork of teachers and principals. X and X X X X X X X X X X X X X X X X X X X X X X X F X Score of 100% A P X X X X X G X X X X X X X X X X Table 03: explanatory factors of the students' performance Regardless of the profile (gender, age), education, technology access, cultural capital and level of participation in the school, all the groups agreed that the following are important factors for the students' performance: the school principal and his/her team; his/her management strategies, including the school organization and discipline; the students' efforts, through homework and extraclass reading, among others. However, the teacher was the main factor mentioned for the student's success. The teachers and principals, those who are closest to the education process, pointed out 14 factors, which, in their opinion, bring about the students' good performance: F01, F02, F03, F05, F06, F07, F11, F13, F14, F16, F17, F18, F19 and F20. The teacher, school management, learning environment as the core focus of the school, schools' physical infrastructure and discipline factors were analyzed through observation and interviews. The teacher's effect (TE) was spread mainly through the teacher’s commitment to the school (TCS) and commitment to the students (TCST) and the requirement of high-level of teaching, which ended up reaching and affecting the students' performance. According to the participants, the TCS comprised the attention given to the student's records (e.g. classroom diary), the punctuality in the classroom, the preparation and timely submission of lesson plans, the reports and tests, the participation in the school projects and, especially, the achievement of the contents proposed and the low number of absences during the month. The TCST involved the teacher's interest in the students, their attitudes, behavior and learning. The requirement of high-level of teaching included the effective use of class time to promote learning, the students' efforts to accomplish their tasks, the use and correction of homework, the students' efforts to attain the objectives proposed, the valuation of discipline in the classroom and the valuation of students’ results. Some of these categories have been already mentioned in studies on the school climate. (Sammons, Hillman and Mortimore, 1995; Lee, Frank and Albernaz, 2004). The analysis of the intensity of the teacher factor has shown that this factor was present during the year through TCS and TCST. This effect, however, began even before the classes, in the period of preparation of the educational plans. At that stage, which had impacts on the whole year, the teachers sought subsidies for the teaching process that would take place. An interesting fact, noted was that the factor was a little more intense on the students, right before the quarterly tests, which were applied for all the subjects at the end of each quarter. During those periods, teachers taught review classes, performed activities focused on the content that they considered important for the tests and strengthened the advice regarding the risks that the lack of dedication to studies may represent at the tests. At the same time, students were more attentive, accomplished the homework required and attended the regular classes, as well as classes for review lessons. The intensity of this effect was not higher, as we noted, only because the teachers did not prepare different lesson plans for those students with difficulties and learning disorders. The school management effect was spread, among other means, through the leadership in the management of materials, the organization of the school meals and school budget, the guarantee of improvement and proper operation of the equipment (labs/computers), the organization and compliance with the annual calendar, the guarantee of the order, by talking to and punishing the students when necessary, and the teachers' participation in weekly meetings (professional development). This effect also influenced the schoolwork, the monitoring and the management of the students' results. However, some of these effects were superficial, fragmented and did not reach the school as a whole. We found initially that the principal and his team did not make much use of the local and national legislation (Law on Guidelines and Foundations of National Education of 1996 -LDBEN/96-, National Curricular Guidelines, Statute of the Teaching Profession and Statute of the Child and Adolescent), and also did not use theories of education (sociology, psychology) to solve problems. Most of the times, the principals knew some law or theory, but did not use this knowledge in a thoughtful manner, such as, for example, in their planning. We also noted that the school planning was mixed up with the teacher lesson plans prepared by them at the beginning of the school year. There was not an annual planning based on the diagnosis or discussion on the school reality and surroundings, aimed at improving the school within a continuous process, with shared responsibilities. It was noted that the principals knew and valued the Political and Pedagogical Project (PPP), but the school did not have that instrument to create a comprehensive view. The pedagogical projects created and developed had no connection with the design, mission and values of the school. Without the PPP guidance, the proposals were diffuse and only mentioned in the annual schedule. In the same sense, the lesson plans were valued for the purpose of organizing the time and classroom activities and improving the teaching process, but the corresponding documents were not prepared. The teacher work was carried out without these guidelines and using the same didactic and pedagogical strategies to all the students, including those who had difficulties and learning disorders. The school monitoring and evaluation management was seldom performed. A systematic monitoring of the projects, intended to verify and ensure their effectiveness, was rarely seen. In addition, the educational results were sporadically managed. These results were superficially discussed at class council and parent-teacher meetings. These meetings, which took place three times in the year, were marked by shallow discussions about the students' performance and actions to be taken to help them improve their grades or correct some inappropriate behavior. Accordingly, little accurate information was made available on subjects such as the students' academic performance and personal behavior, absenteeism rate of teachers and students, pedagogical practice, age/grade distortion, school average socioeconomic status and parents' participation in their children's education. In this process, external evaluations were also only superficially managed. Although the school offered lectures and materials on the Brazilian High School Examination (ENEM), there was no systematic monitoring of the relating indicators. In fact, there was not a clear policy for valuation of the results. The school management factor presented effects throughout the year. In this school, this effect was more intense at the beginning of the year, in the moment of organizing the school and projects and launching the guidelines for all the subjects. The initial planning meetings took place in this period. Throughout the year, the role of management focused more intensely on the students’ discipline and only superficially on the teachers' education and support to parents. The teachers, for example, received little or no feedback at all on their teaching practices. At the end of the quarters, when the class councils and teacher-parent meetings took place, the effect was intensified, with greater intervention and decision-making on the students' school life. At those moments, management's knowledge about the students affected their pass or fail status. The schools' physical infrastructure factor had a more centralized effect over the year, depending on the subject and the teacher. We talked with teachers about the use of the laboratories (Physics, Chemistry, Biology, Languages) and the library, which are components of the school infrastructure and determinant factors of the students’ performance (Menezes Filho, 2007; Biondi and Felício, 2007). The use of laboratories with access to the internet, in general, increased from the beginning of March and decreased at the end of October and beginning of November. In periods next to the quarterly tests, the use also decreased and stopped near the end-of-year tests. It was as if these spaces (labs) and equipment lost their importance in the evaluation period. On the other hand, the library effect increased, since the students used these premises to get together and study for the finals. The discipline factor was more intense from March to November, when the number of indiscipline occurrences increased. Indiscipline, a factor that competes in time with the learning process, was less noted at the beginning and the end of the year. According to teachers and school principals, one of the explanations for the fact, is that at the beginning of the year the students would still be getting to know each other and, therefore, they would be less likely to mess around; and, at the end of the year, initiatives of insubordination were hindered by the threat of failure. Finally, the learning environment effect, as the core focus of the school, impacted the students' performance over the year, as follows: on the one hand, through the school concern with the maintenance of its infrastructure, including equipment and laboratories, the discipline, to ensure the learning and the extra-class projects, to diversify the teaching process; on the other hand, through the teachers' concern with the students' proper dedication to the studies and tests, the students' participation in review classes, the family's participation and the need to improve the student's behavior in the classroom. As noted, the effect was a little more intense near the quarterly tests, because of the teachers. Part of this effect was associated with the teachers' requirements (Machado Soares, 2004) and another part, with the school climate, which, within the Brazilian context, has already proven to affect the learning process. There was little concern with the correction of homework and the absenteeism rate (Machado Soares, 2004; Lee, Franco and Albernaz, 2004) or with students’ results. The Italian school The results from Italian school could be seen in this section. Table 04 shows Italian participant profile: Gender (Female) Average age Marital status (Married) Higher Education Computers (at least one) Celular (at least one) Internet (acess) Study time (6 hours - week) frequency of study per week (three times a week) Workload (40 hours per week) Professional experience (more than 10 years) Parents (%) Students (%) Teachers (%) Principals (%) 60 48 90 55 100 100 100 - 60 16 100 100 100 60 60 55 50 80 100 100 100 100 - 53 75 100 100 100 100 - - - 80 50 - - 60 100 Table 02: participant profile of the Italian school. This set of parents usually talked with their children about the school, the learning process and the teachers. They, in general, attended teacher-parent meetings and visited the schools, were habitual readers and spoke another language. The students, usually, were motivated and used to study the school subjects and do their homework requested, spoke another language and talked with their parents. Both groups used the technologies. Their teachers also used technologies, were habitual readers, frequent travelers and improved their education through academic researches, participation in courses, workshops and congresses. The principals, on their turn, were habitual readers, spoke another language, participated in courses, conferences, knowledge networks and visited other schools. The data related to the explanatory factors of the students' performance has been summarized in Table 05. Score higher than 75% F A P G FD01 FD03 FD06 FD11 Teacher, who make a difference. Schools' physical infrastructure (school resources: library, computers, internet, laboratories) School management (capacity of planning and organizing). Curriculum designed for students to learn. X X X X X X X X X F X Score of 100% A P X X G X X X X FD13 School discipline (Strategies to maintenance of order). X X X X FD14 FD16 FD17 School climate (good environment for learning). Political Pedagogical Project prepared to student learning. Learning environment as core focus of the school. X X X X X X X X X X X X Table 05: explanatory factors of the students' performance Regardless of gender, age, marital status, education, technology access, cultural capital and level of participation in the school, all the groups recognized eight factors as the reasons for the students' good performance. Teachers and principals had some different views in relation to the students’ performance, but all of them agreed that the teacher, school infrastructure, school management, curriculum, school subject, school climate, educational project and learning environment as the core focus of the school were determinant factors. Through interviews, we analyzed the teacher factor, school management and learning as the core focus of the school3. The teacher effect was mainly spread through his/her commitment to the work and high-level of teaching, which ended up reaching and affecting the students' performance. The teachers' involvement, according to the participants, consisted of the execution of the planning and teaching, application of tests, correction of the students' tasks and homework, dedication to the students, preparation of school reports and dedication to the school, through punctuality and lack of absence. The high-level of teaching consisted of students' dedication, students’ discipline, delivery of planned content, valuation of good students and control of students’ grades. In this respect, some categories were also found in other studies. (Sammons, Hillman and Mortimore, 1995; Lee, Franco and Albernaz, 2004). The school management effect, which was investigated by means of observation, analysis of documentation and interviews, was spread, among other things, through the definition of the use and allocation of materials (paper, cleaning products) and didactic resources (textbooks), organization of the school budget, improvement of infrastructure, organization and compliance with the annual schedule, guarantee of discipline, by punishing students, organization of the work and school schedules, management of events and meetings and organization of extra-class activities. The school management effect, through leadership, reached from the school planning up to the monitoring and management of the results achieved by the students. However, some of these effects were superficial, fragmented and did not reach the school as a whole. It was noted that the principals were familiar with the local and national legislation, as well as with education theories. Such inputs benchmarked the discussions about the school problems and difficulties, students' learning issues and teachers’ education. For example, the teachers' discussions were based on specialized literature, students’ learning difficulties and actions to be taken to help them out over the year. It was noted that the annual planning was based on the school reality, its problems and the objectives to be achieved during the year. However, this document, and the corresponding discussion, was treated superficially, with few meetings scheduled to check its effectiveness. The 3 In this school, we did not investigate the intensity (period of the year) of any factors, because of the short research time. document focused on administrative issues, without clearly indicating the paths that could lead to changes and school improvements. The teachers' lesson plans were mentioned and valued as a manner to improve the teaching process. However, these lesson plans were not prepared and the classes were taught based on the teachers’ experience. The classes were based on the same contents and conducted in an equal manner to all the students, including those who had difficulties and learning disorders. The monitoring and evaluation management was not performed on a systemic basis and only a few projects were followed up. On the other hand, the educational results were managed in a little more organized manner by the school statistics department, which recorded the students' performance. In this process, periodical meetings were scheduled for the purpose of discussing the results with the students and parents. Finally, the learning effect as a core focus of the school impacted the students' performance. This effect mainly resulted from the concern with the school discipline, the maintenance of the infrastructure, the need of review lessons, the support from the family and the students' success. A part of the effect occurred through the requirements made by the teachers, which had little impact on the school climate. Final consideration This study revealed which school factors explain student academic performance from the perspective of the groups that are involved in the teaching and learning process: families, students, teachers and principals. As these participants are just one specific demand from different cultures, it does not allow any comparison. However, describing school factors permit us to reflect on the school organization (Phillips, 2000). These data can also be used by universities professors and experts in pre and in-service education to promote discussion about school quality. As each school has its culture, including teacher education, investigate which school factors are more important, more intense and in which part of the year can help principals, providing relevant information for better organizing and conducting their schools. Still permit to the principals, exploring the school factors, find the best way to improve students’ performance. In Brazil, 16 factors were cited by one or more groups, 14 by teachers and principals, 12 by all groups as being school factors responsible for student performance. Teacher was the main factor that influenced student learning. This impact was spread mainly through the teacher’s commitment to the school and commitment to the students and the requirement of high-level of teaching (Lee, Franco and Albernaz, 2004). The school management had an effect in practically all parts of the school, but it was limited because principals did not possess specific knowledge (theoretical basis) on education and their focus were more on administrative processes than on pedagogical ideals. Although, these data do not permit any comparison, some school factors were found in both realities: the teacher factor, school management, curriculum designed for students to learn, school discipline, political pedagogical project prepared to student learning and learning environment as core focus of the school. Regardless of the participant profile or local culture, these six factors were found in both schools as responsible for students’ performance. We can conclude that in both schools there is not a single factor that explains students’ performance. In fact, there are multiple factors sustaining and supporting students’ performance. As Rutter et al. (1979) showed there are a variety of factors acting in combination that are more powerful than any single factor acting alone. These researchers suggested that there is a kind of global "ethos" in school that makes positive difference on student outcomes. Also Barbosa and Fernandes (2001) stated that multiple factors act concurrently on multiple levels of social integration to determine the students’ performance and this is the result of this complex interaction. One must also consider that these school factors assume, depending on period of year, different intensities. It means that they can have more effect on student performance, for example, at the beginning of the school year, or some may act more directly while others indirectly, but these factors are always acting together. In Brazilian school, we found effects coming from teacher, school management and learning environment as core focus of the school, among others. These effects were present throughout the year, but had different intensities. The teacher factor was a little more intense on the students, right before the quarterly tests, which were applied for all the subjects at the end of each quarter. During those periods, teachers were more demanding and rigorous with students’ dedication. The intensity of this effect was not higher only because the teachers did not prepare different lesson plans for those students with difficulties and learning disorders. The school management effect appeared to be more decisive at the beginning and at the end of the year, when principals had to organize schools and to decide about student failure. The learning environment effect was more intense near the finals tests, caused principally by teachers. The infrastructure and discipline factors had its effects more centralized during the year (from March to October). 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