SEeS@W: Internet of Persons Meets Internet of Things for Safety at Work Alessio Antonini University of Torino antonini@unito.it Carlo Salaroglio University of Torino salaroglio@unito.it Guido Boella University of Torino boella@unito.it Luigi Sanasi University of Torino sanasi@unito.it Federica Cena University of Torino cena@di.unito.it Claudio Schifanella University of Torino claudio.schifanella@unito.it Alessia Calafiore University of Torino alessia.calafiore@unito.it Agata Marta Soccini University of Torino soccini@di.unito.it Ilaria Lombardi University of Torino lombardi@di.unito.it Paste the appropriate copyright/license statement here. ACM now supports three different publication options: • ACM copyright: ACM holds the copyright on the work. This is the historical approach. • License: The author(s) retain copyright, but ACM receives an exclusive publication license. • Open Access: The author(s) wish to pay for the work to be open access. The additional fee must be paid to ACM. This text field is large enough to hold the appropriate release statement assuming it is single-spaced in Verdana 7 point font. Please do not change the size of this text box. Each submission will be assigned a unique DOI string to be included here. Abstract SEeS@w faces the problem of safety in working environments in an innovative way, putting together objects and people, and the virtual and real word. We aimed at designing and developing a demonstrative prototype of an innovative ICT solution to monitor, evaluate and manage risks in a complex cooperative working environment. Data about risks are provided by workers themselves using interactive maps, according to the Internet of Persons paradigm. Maps are also fed by other data collected by networks of ambient and wearable sensors, connected to the Internet, according to the Internet of Things paradigm. Maps display and brings all these data together, and can be therefore used by workers as a powerful instrument to coordinate people, manage risk issues, and improve safety at work. Thanks to the Living Lab methodology, we brought together the technical and human aspects of the project, testing the solution in terms of effectively, acceptability, usability and ergonomics. Author Keywords Internet of Persons, Interactive Maps, Crowdsourcing, Internet of Things; Socio-technical systems; Safety at Work; Risk Detection; Wearable devices. ACM Classification Keywords H.5.m. Information interfaces and presentation (e.g., HCI): Miscellaneous Introduction Preventing risks and keeping workplaces safe and healthy increase the quality of work as well as the competitiveness of companies. Workers’ health has a positive, direct and quantifiable influence on productivity, while inefficient safety systems lead to unnecessary costs. Accidents and injuries in workspaces have a huge direct economic impact on companies, and also lead to a leak of motivation of the workers. An efficient way to manage risks is therefore essential, and should be based on increasing users’ participation and awareness. Users should be involved in spotting, mapping and sharing information about 1 Figure 1: mappa su applicazione mobile (orientamento verticale) The project has been founded by POR-FESR - Axes I, Productive innovation, Action Line I.1.3 risks in their working environments. Starting from this consideration, the SEeS@w (Sensing Safety at Work) project [1]1 faces workplace safety issues with a socio-technical approach, giving users an active role in risk monitoring and management. The main goal of the project is to design and develop a demonstrative novel solution to monitor and manage risks, based on data collected both by users (Internet of Persons), and by environmental sensors (Internet of Things). First, users become sensors of information about risk in their working environment, according to the Internet of Persons paradigm, exploiting interactive maps. Second, such information is integrated with environmental data collected via Internet of Things technologies. Several previous studies underlined the benefits of the IoT paradigm in developing working places as safety oriented systems [2], especially for managing hazards and accidents in confined places [3]. Conversely, crowdsourcing is mainly used to collect information users voluntarily share related to geographical data (e.g., FixMyStreet [4] or LoveCleanStreets [5]). The novelty of SEeS@w approach is thus: i) to apply the IoP paradigm to the problem of safety at work, and ii) to put together IoP and IoT. Such approach improves also the coordination among workers, crucial in risk management. In fact, using a map to convey information creates an immediate and intuitive comprehension of the problem. In particular, maps provide a synoptic view of the relevant aspects (alarms, instruments, procedures, risks, messages, sensors, chemical substances), give an idea of the situation at first sight, and let workers Figure 2: mappa su applicazione Web actively collaborate with safety experts by adding further risks or possible solutions to the maps, and thus keeping alive the interest of the community. Moreover, using maps we dramatically transform a classic interaction scheme in a way more efficient and novel paradigm. Instead of supporting a peer-to-peer interaction that retrieves information from spread sources, we purpose the use of maps as a hub to gather data and users. We merged the human and technological aspects of the project, and were able to validate both, using Living Lab [6] methodology in a real setting. We found in the public health system a perfect and challenging test bed, because of the complexity of the organization, the wide differentiation of the tasks and the working hours, the strict privacy policy. During the evaluation we demonstrated the validity of the idea of merging IoT and IoP for improving the managing of risks in high complexity working places. Architecture of the solution The system (Fig.1) we developed in SEeS@W project is fed by data coming from different sources. First of all, information is gathered by users, both in a passive way (through a wristwatch that recognizes anomalous situations, such as falls and suspect immobility) and in an active way (through messages that users post to an interactive map application). Information is also generated by sensors monitoring the ambient conditions: environmental sensors, which detect humidity, temperature and light, sensors some analyses. Fists, it creates a semantic repository of legal norms. Then, it provides useful correlation, such as the correlation between indoor - on one side - and Figure 3: marker su applicazione Web Figura 1: logical architecture of SEeS@W system detecting reagents cabinet conditions (tilt, fall, liquid overflow and percolation, cabinet doors opening/closing, cabined air-forced ventilation, RFIDs monitoring reagents containers pick and drop), iii) chemical sensors, which monitor airborne substances (formaldehyde, toluene, ethanol). Such data can be sent directly to an Open Data Platform, Yucca Smart data Platform [7] or, in case they need early elaboration and/or aggregation, to an intermediate IoT Platform. Exploiting the acquired data, the system performs outdoor - on the other side - temperature and humidity percentage. This is particularly relevant since it exploits open data in the Yucca platform. Moreover, an algorithm correlates a person’s heart rate, morphometric parameters, anagraphic and gender features with their ventilation, and thus with airborne pollutants absorption. The system finally provides workers with integrated information that can increase their awareness about risks and can support them solving problems. The core of the solution is the interactive maps application (available both on the Web and as a mobile app) that offers workers a synoptic view of the safety conditions, informs them about possible risks and enables discussion among involved people. Those maps show markers pinpointing messages posted by users, alarms related to sensors, messages about dangerous situations, lab instruments, reagents cabinets and work processes potentially dangerous for workers. Details about such processes are available on the NormAgeos [8], a platform that analyzes risks arising from behaviors that are not compliant with procedures and legal norms. Another feedback means is a solution alerting the worker about possible dangerous situations by combining augmented reality and wearable devices (wristband, collar, or armband): when an alarm occurs, the wearable device vibrates and a smart projector lights the source of the risk. Finally, it is possible to visualize historical data both on some dashboards available on the Web and on an Android mobile app. Experiment and discussion “Open innovation environments, real life situations in which final users are involved in the creation processes of new services, products or social infrastructures”[1] are the bases of the Living Lab methodology we used to face the complexity of the socio-technical challenges. We experimented our system at the Toxicology Lab of the CTO and other analyses laboratories at “Cittá della Salute e della Scienza”, the Pathological Anatomy lab at Molinette Hospital. We implemented our solution in the mentioned environments, and collected several sets of data and user opinions in order to evaluate the solution in terms of effectiveness, acceptability, usability and ergonomics. According to the experiment results, SEeS@w is a modular, effective, non-intrusive solution to face safety issues in workplaces. The system, especially the interactive maps application, can be extended to several working environments that could be deeply wider or dramatically different from the ones we tested. As future work we plan to test the approach in a longitudinal study, to evaluate the effects on workers’ awareness and behavior, as well as in a totally different working context. References [1] http://seesaw.di.unito.it [2] Yang, L., Yang, S.H., Plotnick, L. 2013, “How the internet of things technology enhances emergency response operations”, Technological Forecasting and Social Change, vol. 80, no. 9, pp. 1854–1867 [3] Botti, L., Duraccio, V., Gnoni, M.G., Mora, C. , 2015. "A framework for preventing and managing risk in confinated space with Iot technologies", ESREL 2015- European Safety and Reliability Conf., Zurich, pp. 7-10 [4] https://www.fixmystreet.com [5] www.lovecleanstreets.com [6] J. Hess and C. Ogonowski, 2010. “Steps Toward a Living Lab for Socialmedia Concept Evaluation and Continuous user-Involvement,” in Proc. 8th Int. Conference on Interactive TV&Video, 171–174. New York, pp. 171-174. [7] http://www.smartdatanet.it/presentation.html [8] http://menslegis.augeos.it/