Gym Campaign Develop Public Relations Campaign Formal Report D’Arne Corr, Jodie Hinscliff, Nicola Ripley, Nicole Neylon, Nikki-Lee Kregers and Therese Lafferty Executive Summary In March 2010 we were given the brief for the Gym Campaign from Kelly Townson. After conducting research and brainstorm and due to the opening times of the renovations kept changing, we decided that we would change the direction of the campaign from raising memberships to raising awareness of the Fitness Centre and the renovations. In April, we created a Power Point presentation of our research and strategy to present formally to Dr Derek Swarts, Kelly Townson, Peter Lawton, Ros Howell and Keith Critchett. Once complete we sent Dr Derek Swarts an electronic copy of the Formal Report and awaited approval. Due to lack of communication between Kelly Townson and the team, we realised that the display stand that we wished to create for the 2nd June 2010 would have to be done within a week. Peter Lawton and Kelly Townson were extremely helpful and we managed to get posters, brochures and banners organised. With loans of equipment we managed to resurrect the display stand. Whilst on the display stand we created and updated a database of students, staff and faculty who were going to be attending the Central Institute of Technology next year, who were interested in receiving further information regarding the renovations of the gym and membership. Upon completion of the display stand we conducted an evaluation and we pleased with the result, we had exceeded our objective. 2 Table of Contents Executive Summary ........................................................................................................................................... 2 Table of Contents .............................................................................................................................................. 3 Introduction ....................................................................................................................................................... 4 Situation Analysis............................................................................................................................................... 5 Aim and Objectives ............................................................................................................................................ 6 Target Publics .................................................................................................................................................... 6 Key Messages .................................................................................................................................................... 8 Strategies ........................................................................................................................................................... 9 Legal and Ethical .............................................................................................................................................. 10 Campaign Budget ............................................................................................................................................ 11 Schedule Provide ............................................................................................................................................. 12 Evaluation ........................................................................................................................................................ 13 Conclusion and Recommendations ................................................................................................................. 14 References ....................................................................................................................................................... 15 Appendix .......................................................................................................................................................... 16 3 Introduction The Central Institute of Technology Fitness Center is used for training and learning purposes at the college, however it is also a fully functioning gym and business. The problem found with the was the lack of awareness concerning the gym and the rebranding and renovations that are set to occur, and its minimal membership. The opportunity that arose from these issues is to promote the gym, particularly the awareness of the rebranding and renovations that will be occurring in the near future, to our primary targets of the Students at Central, and the secondary targets of Lecturers and other staff and faculty members of the college. The campaign developed, including a proposal of a new name and rebranding of the gym, was designed to achieve greater awareness for the gym and the mentioned changes occurring to it, also to gain a database of potential future clients, to hand over to the gym staff, of at least 50 people. This was implemented with the display stand held on Wednesday June 2nd during the college cultural event One World. 4 Situation Analysis 5 Aim and Objectives Our SMART Objectives are: • To promote the newly refurbished and rebranded Fitness Centre and it’s various services, to students, staff and faculty. To establish awareness of the location, services, opening times, class times, pricing, and renovations • 0 people currently know about the rebranded gym, we are aiming for 5000 people (students, lecturers and admin staff) to recognise the new brand. • Creating awareness of the refurbishments and new name to 18,022 is achievable, from the combined staff, students and faculty at Central Perth • Realistically 50% the Central campus (students, staff and faculty)will become aware • The time frame for this goal is by the end of the first Semester, 30th June 2010, allowing time to produce the formal evaluation report 6 Target Publics Target Audiences Primary: Students (17,372 made up of full time and part time) Geographic Central Institute of Technology Demographic From 16 + Psychographic Healthy Male and Female Interested in losing weight or gaining muscle Perth Campus ONLY All education levels Staff and Faculty (650 made up of full time and part time) Interested in socialising at the campus Desire to support the institute Feel the gym is cheaper than other surrounding gyms Convenience Secondary: Northbridge and CBD From 16 + Healthy General public Leederville, Subiaco, East Perth, Nedlands and Mount Lawley Male and Female Interested in losing weight or gaining muscle Other Central campuses All education levels Interested in socialising at the campus Desire to support the institute Feel the gym is cheaper than other surrounding gyms Convenience 7 Key Messages The key message we have developed for the campaign No Excuses Rationale: • Resonates with a student audience • Will be easily understood with visual elements • Its personal • Guilt; feeling of obligation 8 Strategies We are proposing the following awareness campaign 2nd June 2010 Building up suspense by a series of posters eg, Shhh….it’s changing, Have you heard?, Almost there… Awareness Stand; current pictures of gym and plans for the renovations, membership information, classes, opening times and location - considering having a stand in the evening for part time students as they may desire utilising the facilities before class. Commences July or after gym renovations Posters; It’s here, It’s done, Sport Shoe flyer, with advertising of the gym etc Second Stand to coincide with the Grand Opening – house warming themed invitations and celebration- food and drinks available with a healthy aspect Drink Bottles with logos/information given to first 100 members upon sign up Raffle; students give interest details they get a ticket and possible prices are; 3 Month Membership, Rebel Sports Gift Voucher and 1 Month Membership Face to Face Approach (possibly getting the fitness students involved); walking around Central Perth buildings in gym clothing discussing the gym with students and classes Central Webpage; revamp the web page as well, making it more accessible more appealing and clearly stating where the gym is located and opening hours. Brochures and more information included in the induction pack 9 Legal and Ethical • Important: we will abide by the Central Institute’s code of conduct by: • Avoid: prejudice, racism, sexism - discriminatory content of any kind • Considerate of other students and staff - no offensive content • We will not promote violence in any of our campaign content • We will not promote alcohol, drugs or cigarettes • We will adhere to health and safety regulations – mask down cords, keep fire exits clear • Will ensure we do not infringe on any copyrights • We will not conflict with any services provided for the disabled or disadvantaged 10 Campaign Budget Purchased Cloth for draping and table Printing Posters Brochures Banners Equipment Stands Table Exercise mat Thigh Master Fit ball Electrical Cords Laptop Docking Station Ipod Exercise Step Up Dumbells (small weights) Staffing Venue Stationery Pins/Tacs Masking Tape Pen Notepad Cost $50.00 Funding by Institute Loaned by students or Institute Volunteers Free Loaned by Institute 11 Schedule Provide 12 Evaluation From the pre-promotional gym campaign display stand we found that there were both negatives and positives: Negatives 1. The location The negative of our assigned location was that we didn’t consider the catering of the event. The catering was the free food lines that built up in front of our stand around noon of the day. As well we didn’t consider that it was located next to administration offices, this acted as a problem as were playing music to attract our target audience 2. That ‘One World’ was an international event This was a negative as we didn’t consider the target audience that would go to the One World event. The target audience for One World were from different ethnicities, this was a problem as the language barrier stood in the way of communication. 3. Lack of communication between staff There was a lack of communication on the day between all staff members on the stand. In terms of immediate contact there was a struggle as some members weren’t easy to contact. 4. Time slots for staff The roster of the stand was divided into 2x two hour shifts, with three people per shift. Staff thought that their shift was long and exhausting, and should have been divided into hour long shifts instead. 5. Noise; volume of music We didn’t consider the noise level of our music that was playing, during the day we did receive complaints from staff members with office around our stand. This should have been considered as the music heightened the atmosphere. Positives 1. BUMP in/out timing As a group we were effective with the timing of the set up and pull down of the stand. The stand commenced on time and ran smoothly throughout the day. 2. Effective without gym students When we enquired about using gym students on our stand, and only received an email the day before. It turned out for the better, as the stand would have been overcrowded. 3. Exact use of equipment/material use We used the correct amount of equipment and material on our stand that gave it a professional and clean look. If used the more than it would have looked messy and cluttered. 4. Met objectives for stand We had met our objectives for the stand, it was 50 and we received 51. By meeting our objectives it made our stand a success. 13 Conclusion and Recommendations Features of the Gym Campaign Plan Equipment The gym equipment that will be used as props at the pre-promotional stand will be used to enhance the look and feel of the stand. By having tangible items at the stand will entice passersby to ask us about the gym, and for us to provide them with information and also to get their contact details (this is to help reach our objective) Music The music will create the atmosphere that we are looking for. This is go hand-in-hand with the name ‘Central Vibe’ creating an upbeat and vibrant atmosphere. We also use the latest top 40 music hits which will help attract our primary target audience which are students at Central Pull-up banners These will create the identity and belonging of the college, which will give the stand a professional look Photos We have taken action photos of the gym, these will act as visual aids to promote the appearance of the gym and what it has to offer their members Posters/flyers These have all of the information about the gym on them, interested members will be able to take these conveniently sized flyers away for future reference. The posters are a bigger, eye-catching version to make the audience aware of the pre-promotion of the gym. Materials/furniture These items will create the stand, in order to make it successful. All of the above areas will be implemented for the pre-promotional stand during the One-World cultural festival. By using these above features as a general guideline for a different themed stand it should show the same success rate in which we are expecting for ours. Some minor adjustments will need to be made for another stand, such as suitable props; correctly themed music; appropriate photos; and appropriate posters/flyers/banners that will improve the stand. 14 References Keith Critchett Peter Lawton Dr Derek Swarts Kelly Townson Jilly Williams 15 Appendix 16