The Vehicle Purchase Process There are several phases to purchasing a vehicle using the assistance of this ministry. Phase 1 - Submission and Approval of On-line Application for Our Services In this phase the applicant submits an application via this website along with a signed copies of the (1) Liability Waiver Document and the (2) Purchase Process Acknowledgment Document. If not already submitted online with application these documents will be sent separately to the applicant. Applicant will not be approved without this ministry's receipt of both signed documents. The applicant must have on hand a minimum of $600 to apply to the purchase of a vehicle. NO CHECKS! A drivers license and auto insurance or insurability at time of auto purchase are also mandatory. The auto insurance process can be completed while purchased vehicle is in the holding facility (up to 10 days). The vehicle cannot be removed from our holding facility until auto insurance is verified. Phase 2 - Day Before Auction (Friday) With approved application our new customer is notified to select three vehicles from an online vehicle catalog that belongs to a public auto auction house like the Trinity Auto Auction. This catalog can be accessed from our website. The vehicles are located on the lot of the public auction house we will be working with that Saturday. There are two listings: (1) cars to be auctioned, (2) retail cars for sale on the lot. On the Friday prior to the public auction experienced auto mechanics, serving in this ministry, will visit the vehicle lot to determine if any of the three vehicles chosen are NOT suitable for purchase. The mechanics will personally inspect the three chosen autos and access the CarMax database. If any are disqualified the customer will be notified. The customer will then decide if they wish to go forward (with the remaining vehicles) and attend the public auction on the next day (Saturday). Otherwise they have to be reschedule for a later public vehicle auction. Phase 3 - Auction At the public auction on Saturday an auto mechanic and one auction expert, serving this ministry, will assist each of our customers. They will help the customer purchase an auto with a winning bid. However, as advisers they will also inform the customer when bids on a vehicle have gotten too high. They advise but our customers are the ones who decide. Auctions are very fast. Phase 4 - Post Auction After purchase the vehicle will be driven to a vehicle holding facility for a few days. During this time a mechanic will perform a more thorough inspection. The customer will be notified should our mechanics recommend specific work be performed on the vehicle before it's driven home. There will be no labor charges for the inspection and diagnostic work. However, all labor used to repair a vehicle the customer’s agreement will be very competitively priced. Low cost parts from junk yards will be used or discounted new spare 1 parts. The customer decides which source. The customer must pay for all replacement parts...no exceptions. The customer can waive any repair recommendations and drive the vehicle from the lot "as is". If he does he will forgo any future low-cost labor repair work. No repair work will be initiated without prior written approval of the customer. AUTO INSURANCE Extra time in the holding area can be used to acquire required vehicle insurance based on the VIN number of the purchased vehicle. No vehicle will be released from the holding facility without a valid auto insurance policy in the name of the purchaser and a valid drivers license. Auto's past 30 days in the holding area will be returned to the appropriate auction and sold. No refunds! Phase 5 - 30 Days After Vehicle is Released from Holding Facility For a period of 30 days after release from holding facility this ministry will repair customer's vehicle using its mechanics and acquired parts from a junk yard or discounted new parts. The repairs will be made in Dallas and it's the responsibility of the customer to get the vehicle to this repair facility or make arrangements with this ministry for a possible fee-based towing service. All labor for repairs will be quoted at very competitive rates. All replacement parts will be acquired from junk yards or discounted new parts. Customer will be required to prepay for these parts. This repair offer will apply only once for each low-income FBD customer during the first 30 days after vehicle is released. Note: A 2 hour class on how to properly maintain a vehicle is mandatory to qualify for this final level of service. A snack and refreshments will be provided. There will be a minimal cost for this training class, e.g. $35 for low income buyers. All others will pay $50.00. I understand and agree to the above terms, conditions and process. ____________________________ Full Name ___________________________________ Address, City, State __________________ Today’s Date __________________ Phone Form: Process 2/23/2014 Email to: document@lctransoptions.org or Mail to: Frank Dirnbauer Low Cost Transportation Options P.O. Box 2674 Wylie, TX 75098 or Fax to: 214-291-2648 2