Maples Adolescent Treatment Centre Overview The Maples Adolescent Treatment Centre offers a number of different programs and services to support youth with significant psychiatric and behavioural difficulties, aged 12-17. All programs and services are comprehensive in their approach and include participation of the family or alternate caregivers as well as the professionals in their home community. In some programs there are both residential and non-residential options. The programs offered include: The Response Program –this program typically works with youth who have behavioural difficulties as a primary issue. A Care Plan is developed as part of this program, and respite services may be available. All youth who receive a Care Plan, also have access to a Care Plan Consultant to help understand the Care Plan when they leave. Most youth that are admitted to Dala or Crossroads (residential programs), and who don’t have a Care Plan, will have one developed while they are in residence. The Dala Program is a six-bed residential treatment program providing assessment and intervention for youth with internalizing symptoms in relation to disorders of thought, mood or anxiety. Crossroads Program - The Crossroads Care Program is an eight-bed program designed to assist youth, caregivers, and communities when there are substantial problems providing care in the community. These situations typically involve severe conduct disorder and/or psychiatric disorders that require care in a secure setting (including youth who have been found unfit to stand trial or not criminally responsible by reason of a mental disorder). The Bifröst Program is designed to provide adolescents and their families with an intensive, home-based, short-term intervention. The program runs entirely in the youth’s home community (with the exception of the Maples Connect Parenting Group in Burnaby). The program is only available in the Lower Mainland. Youth in residence at the Maples can access program support services, including recreational activities and secondary school resource programs (through the Burnaby School District’s on site school). Connect Parent Group - Connect is a 10-week program where parents and caregivers meet together in small groups with two trained leaders for one and a half hour each week. Connect focuses on helping parents to understand and respond to their child’s problem behaviour in ways that strengthen their relationship and promote healthy development. Connect Parent Groups are available in many BC communities. Contact your local Child and Youth Mental Health office to find out if there is one near you. Frequently Asked Questions: There are videos of FAQs available online. What are the eligibility criteria for the Maples Adolescent Treatment Centre? Prior to referring a youth to the Maples, the Child and Youth Mental Health office must confirm that: the youth is between the ages of 12 and 17 years; the youth has a Case Manager (examples include; mental health clinicians, probation officers, social workers) ; the youth does not have a developmental disability (under 70 full-scale IQ); the youth has not been charged with or convicted of a sexual offence; other local resources have been fully explored; the youth has somewhere to live after completing their stay at the Maples; family or alternate care givers are willing to collaborate with the Maples during the youth's care and treatment; and a medical/psychiatric assessment and recommendation for treatment is completed for referrals to Crossroads or Dala programs. Where can I get an application for the Maples Adolescent Treatment Centre? All youth admitted to Maples' programs must be referred by regional Child and Youth Mental Health offices. This includes youth who may be in a hospital at the time of referral. The Maples does not have capacity for emergency or acute psychiatric care. These cases should be directed to your local hospital. Where can I get more information on the Maples Adolescent Treatment Centre? Contact your local Child and Youth Mental Health office. Phone: Lower Mainland: 604 660-5800 (main reception) Vancouver Island: 250 387-6121 Rest of Province 1 800 663-7867 Fax (secure fax for confidential information): 604-660 -5814 E-mail: MCF.Maples@gov.bc.ca (this email may also be used if you do not know the exact email address of a staff member-request your email be forwarded to them) Website: http://www.mcf.gov.bc.ca/maples/index.htm Physical Location: 3405 Willingdon Avenue Burnaby, BC V5G 3H4 How do I address a concern or complaint about Maples programs? Any complaints about Child and Youth Mental Health workers or processes should be brought to the attention of the Child and Youth Mental Health Team Leader. Complaints or concerns about Maples Adolescent Treatment Centre workers or processes should be brought to the Director or Assistant Director.