Johns Hopkins University Advertising and Promotion Spring 2009 Syllabus COURSE NUMBER: 660.450 COURSE TITLE: Advertising and Promotion LOCATION: 213 Hodson Hall DAYS/TIME: TTh 12-1:15 PROFESSOR: Leslie L. Kendrick Office: 104 Whitehead email: kendrick@jhu.edu Office Phone: 410-516-4586 C.A.: Cassie Wilcox Office: 104 Whitehead email: cwilcox6@jhu.edu Phone: 510-589-5048 EDVENTURE PARTNERS: Shannon Conlon e-mail: sconlon@edventurepartners.com Office Phone: 412-528-4851 OFFICE HOURS: Leslie Kendrick: M/W, 1:30-2:30 p.m. Cassie Wilcox: W/F, 10:30-11:30 a.m. REQUIRED TEXT: Advertising and Promotion: An Integrated Marketing Communications Perspective, by Belch and Belch, 8th edition, McGraw Hill, 2009. OTHER REQUIRED READING: EdVenture Partners Handbook and Nissan Creative Brief COURSE OBJECTIVES: 1. To provide insight into the role of advertising and marketing communications for a firm seeking to promote its products/services to a designated target market. 2. To allow students to gain an understanding of key advertising and marketing communications concepts and principles. 3. To provide students with the opportunity to formulate, budget, and implement a real advertising and marketing communications plan and evaluate its effectiveness through standard industry metrics as well as specific goals developed by a real-world client (supplied by EdVenture Partners). 4. To simulate an actual advertising agency “environment” and challenge students to hone their communications and teamwork skills within their assigned agency “department” as 1 well as with students in other “departments”. 5. To simulate an actual business setting by allowing students to communicate ideas (orally and in written form), persuade others to take action, and respond to client concerns. 6. To provide the opportunity for students to hone their interpersonal and leadership skills by working with a team and/or managing peers on a semester-long project. 7. To encourage students to consider advertising or marketing communications as a career. METHODOLOGY: These course objectives will be pursued through the use of class and group discussion, videos, guest speakers, case studies, and a semester-long group project. COURSE PROCEDURES: 1. Prior to every class, each student is expected to read the assigned chapters. Students should come to class prepared to share their thoughts and views on the readings and also prepared with any questions they had on the material. 2. If you must miss a class, it is your responsibility to get the notes from lecture, videos, cases, speakers, etc. from another student. 3. All client deliverables must be typed and submitted to the Instructor and EdVenture Partners (EVP) using the Share Space web site interface, on or before the due dates listed on the syllabus. Late work by any agency department will result in the lowering of all team members’ grades for that department AND may impact the final grade for the remaining class members. If a student knows they will not be in class on a day a quiz will be taken or a deliverable is due, it is the responsibility of the student to call the Instructor (quizzes) and their department manager (client deliverables). Quizzes may be taken early, with advance notice, at a mutually agreed upon time. For extreme illness and other emergency situations, students are required to obtain documentation from their College’s Advising Office for submission to the Instructor. 4. All client deliverables must be spell-checked and grammar checked prior to submission to EVP and the Instructor. Points will be deducted for spelling and grammar errors. 5. No make-up quizzes will be given (and there are no “extra credit” assignments at the end of the semester to make up for missed quizzes or missed deadlines). If students arrive late to class and miss a portion of the quiz, they will have to do the best they can in the time remaining. Students should not make air travel arrangements prior to consulting the syllabus for client meeting/presentation dates. 6. Honor Code & Plagiarism: Students of the Johns Hopkins community are expected to conduct themselves honestly on all academic assignments. The students of this college have a collective and individual responsibility for the ethical welfare of themselves and their peers. Students who submit materials that are the products of their own mind demonstrate respect for themselves and the community in which they study. 2 Each student has the responsibility to document the following for all client deliverables: a) Quotations (the exact words/data from another person) b) Paraphrase (the rewording of another person’s ideas/data) c) Combination of quotation and paraphrase This applies to all sources of information, including company brochures, phone or inperson interviews and Internet information. All outside sources of information should be clearly acknowledged. If there is any doubt or question regarding the use and documentation of outside sources for academic assignments, the MLA stylebook should be consulted. 7. The University’s policy on disability accommodations is as follows. Students must present their instructor with a letter from Dr. Richard Sanders (Director of Academic Advising in Arts & Sciences), stating the disability and the exact accommodations needed. If the student is unable to provide a letter, no special accommodations will be given. STUDENT LEARNING METHODS/COURSE REQUIREMENTS: Class Participation. Students are expected to complete all client deliverables on time, to attend all classes and to be prepared for discussion sessions. Students should have read, studied and thought about the assigned material for each class. Students are expected to arrive to class on time. Daily quizzes will be given at the beginning of class and students who arrive late will have to do their best in the time remaining. Participation points will be deducted for students who leave class early—i.e. after they have taken the quiz. Quizzes. In order to encourage students to do the assigned reading in advance of class, a quiz will be given at the beginning of each class period. This quiz will consist of 10 true/false questions that cover terms and major concepts from the current period’s assigned reading and will be worth up to 10 points, 1 point for each question. No make up quizzes will be given after the class meeting. In the case of an extreme emergency, and only if the student has contacted the Instructor prior to class, an alternate quiz may be given prior to class. If students miss a class for any reason, their quiz grade will be zero for that day. Only the top 10 of the 11 quiz grades will be counted, for a total of 100 quiz points for the semester. Studying text material for the daily quizzes will provide students with the necessary course theory/concepts that will allow them to contribute more effectively to the development of the client’s strategy and tactics. IRB Market Research Certification. All students in our class must complete the on-line IRB course to earn the 10 points. Students must print out a certificate upon completion of the on-line test and give it to the Research Department Manager by the date listed on the course schedule. Class Project—The Nissan Cube. This EdVenture Partners class project will provide students with an opportunity to apply their creative and analytical marketing skills by developing an IMC plan for a real-world client (Nissan), implementing the plan, and measuring its impact on the target market through pre- and post- market research. Deliverables for this client have been listed by date on pages 6-10 of this syllabus. The project has been designed for a 13-week semester, so all deadlines must be met in order for the overall effort to be successful. In addition to being evaluated by the Instructor, students’ grades will also be determined by feedback from EdVenture Partners and Nissan executives. NOTE: Johns Hopkins was just one of 10 universities chosen by Nissan this semester, so there will be 10 other student classes developing and implementing 3 plans on their campuses. In addition, although our class budget is $2,500, Nissan has paid more than $100,000 in total for the work that will be performed by EVP and all of the universities involved. Lastly, the client has designated this program as an SAA (Scholastic Achievement Award) Competition, so the two universities judged as finalists by the client at the conclusion of the semester will earn an all expense paid trip for 5 class members to Nissan’s headquarters for a presentation of their plan and results. Case Studies. One or more IMC case studies will be analyzed in class during the semester and will count toward your participation grade. Case Study Videos: Several case studies featuring actual advertising and marketing executives describing pre- and post market research and the development and implementation of IMC campaigns, will be shown throughout the course. Organizations will include: The U.S. Army, V8, Mazda, Maidenform, AT&T and Chicken of the Sea. In addition, actual Kellogg’s and Nestle Creative Briefs and the resulting TV commercial executions by J. Walter Thompson Canada executives, will be shown and discussed by the class. 4 GRADING: Points Percent of Grade Class participation In-class case & video discussion Attendance 10 3% IRB Market Research Certification (entire class) 10 3% Quizzes (10 points/quiz, best 10 of 11) 100 33% Class Project Department deliverables—quality, creativity, professionalism & timeliness of written reports, oral presentations (40% of grade, or 72 points) 180 60% ---300 ---100% Achievement of Department’s Objectives as outlined by EdVenture Partners (40% of grade, or 72 points) Teamwork—attendance and contributions at team meetings (includes peer evaluation) (20% of grade, or 36 points) Total points available Grades will be awarded on the following basis: Percentage 97% and above 93%-96% 90%-92% 87%-89% 83%-86% 80%-82% 77%-79% 73%-76% 70%-72% 60%-69% Below 60% Letter Grade A+ A AB+ B BC+ C CD F 5 COURSE SCHEDULE—ADVERTISING AND PROMOTION Weekly Report Deadlines: 1) Agency Coordinator must have a weekly conference call with Shannon Conlon, EdVenture Partners and submit a coordinator report each week on Tuesday, prior to class. 2) Department Managers—must email the Coordinator every Monday by 5 p.m. with an update on their Department so Coordinator can submit an accurate report. DATE TOPICS Jan.27 Introduction to IMC Video: How Research Guides Advertisers Jan. 29 Introduction to IMC and Role of IMC Feb. 3 Guest Speaker: Shannon Conlon, EdVenture Partners Source, Message and Channel Factors & Role of Ad Agencies Exercise: “Schultz”/Starbucks Guest Speaker: Anna Torodova, Nissan Shannon Conlon, EdVenture Partners TEXT CHAPTER(S) FOR QUIZ 1 (ungraded sample quiz only this week) 1, 2, EVP Handbook, Nissan Client Product Brief 3, 6 CLIENT DELIVERABLES --Class members sign up online at www.edventurepartners.com; Program Code: 1305 --EVP Handbook provided. --Students complete Department Application forms. --Brainstorm names for the agency. --EdVenture Partners Program Orientation. --Required Nissan survey questions and sample IDI script/questions disseminated. --Client Product Orientation. (teleconference) --Brainstorm additional research survey questions. --Research Dept. submits CAD survey and IDI script for approval by 5 p.m. Fri. Feb. 5 --Budget Dept. requests first installment, $500 check by 5 p.m. Feb. 5 --Entire class takes IRB on-line certification course by Feb. 10 6 DATE Feb. 5 Feb.10 Feb.12 Feb. 17 TOPICS TEXT CLIENT DELIVERABLES CHAPTER(S) FOR QUIZ Establishing Objectives and 7, 8 -Research Dept. submits Share Space surveys for Budgeting & Planning and approval by 5 p.m. Development of Creative --Research Dept. secures venue for conducting Strategy IDIs. -Budget Dept. requests first installment, $500 check by 5 p.m. DEADLINES: All Depts. --All class members turn in IRB Certificates in Video: An Army of One class or to Instructor’s office by Feb. 10. Exercise & Video: --Public Relations Dept.’s first press release due Developing TV commercials in Share Space PRIOR TO class meeting. from creative briefs --Public Relations Dept. media contact list due at (Kellogg & Nestle) beginning of class. Must include name of publication, Business/Technology/Education Editor’s names, email addresses, phone numbers and full mailing addresses. Must include all campus media and key Baltimore and national media contacts (print/TV/radio/electronic). --Advertising Dept. contact list due in class (firm name, contact person and title, phone, email and full mailing address). Implementation and 9, 10 ---Research Dept. gives survey to agency Evaluation of Creative members (class). Sign-up sheet for survey Strategy & Media Planning distribution (courses/classes targeted). Strategy -Complete the brainstorming worksheet prior to class; bring worksheet with you and be prepared Guest Speaker: to discuss ideas. Shannon Conlon, EdVenture -Brainstorming session in class. Partners, via teleconference or videoconference. Broadcast & Print Media 11, 12 --Reports and Presentations Dept. has agency letterhead completed PRIOR TO class. --Agency (entire class) narrows down brainstorm DEADLINE: All Depts. ideas to determine slogan, theme and message. --Budget Dept. sets up bank account when they receive first check. Support media & direct marketing DEADLINES: Research Dept., PR, Reports & Presentations Brainstorming exercise: “Waitt”/Gateway 13, 14 --Agency members (class) turn surveys in to Research Dept. at beginning of class. --Reports and presentations present online campaign brief to class. --Reports and presentations submit online campaign brief to Shannon Conlon for review. --1st press release mails to contact list. Follow up phone calls made by March 1. --Research Dept. presents pre-campaign results. 7 DATE TOPICS Feb. 19 Internet and Interactive Media & Sales Promotion TEXT CHAPTER(S) FOR QUIZ 15, 16 DEADLINE: All Dept. Managers Feb. 24 Personal Selling & P.R. 17, 18 DEADLINE: All Dept. Managers Feb.26 Consumer Behavior & The Communication Process DEADLINE: Reports & Presentations and Budget Dept. Mar. 1 DEADLINE: EVP Mar. 3 or Mar. 4 DEADLINE: ALL DEPT. PRESENTERS 4, 5 CLIENT DELIVERABLES --Preliminary budget for each department due to Budget Dept. by 5 p.m. --Budget Dept. requests 2nd installment check of $1,000 by 5 p.m. --Final online campaign brief submitted to client for review. --Departments submit MSM skeleton slides (blank background) to Reports and Presentations at beginning of class. --Detailed advertising media plan due at beginning of class (and emailed to Shannon Conlon)—mediums, when they will submit documents to Share Space, costs, when ads will run, when files/artwork will be submitted to the printer, newspaper, etc. --Set MSM practice date/time for next Tues. --Reports and Presentations submits MSM Powerpoint by 5 p.m. to Shannon Conlon. --Budget Dept. requests 3rd installment, $1,000, by 5 p.m. --All midterm online documents completed by 5 p.m. -Prospective Event date selected by Campaign Implementation. Shannon Conlon returns Powerpoint by 5 p.m. MSM Rehearsal 8 DATE TOPICS Mar. 5 DEADLINE: PR Dept. & Reports and Presentations TEXT CHAPTER(S) FOR QUIZ No reading CLIENT DELIVERABLES 19, 20 --All creative pieces submitted for Share Space approval. --Press Release (2nd) due to Share Space prior to beginning of class (event date left blank). --PR solicits donations for the event, promising signage at event thanking donors (coordinate with Advertising). --Press kit elements due to Share Space prior to class. --Event theme, layout, timeline, activities and details submitted to Share Space for approval. --Location of event confirmed and reserved. --All required outside printing/orders placed. --2nd Press Release mails with press kit including tear sheets. Follow up calls made by end of spring break. Need media at event! --PR solicits donations for event. --PR retailer prospect list due. --post campaign survey submitted to Share Space for approval. --Make all Share Space corrections as returned by Shannon Conlon. MSM Presentation Guests: Shannon Conlon, EdVenture Partners Anna Torodova, Nissan (teleconference) TBA, Local Nissan Regional Manager Mar. 10 Measuring IMC Program Effectiveness, International Advertising & Promotion DEADLINE: Advertising Dept. and PR Dept. Mar.12 Department & Agency Work Session DEADLINE: Advertising Dept., PR Mar.1622 Spring Break No reading --MSM Presentation (must practice prior Tues. or Wed.) --Contact facilities about event date. 9 DATE TOPICS Mar. 24 Department & Agency Work Session TEXT CHAPTER(S) FOR QUIZ No reading CLIENT DELIVERABLES No reading --Event/Implementation --Post campaign surveys distributed to class. --All students present at events --Post campaign research due by April 9th. --Event/Implementation --Post campaign surveys distributed to class. --All students present at events --Post campaign research due by April 9th. --Event/Implementation --Post campaign surveys distributed to class. --All students present at events --Post campaign research due by April 9th. --Final (3rd) press release must be sent to Share Space for approval prior to class. Follow up calls completed by April 19th. --Students turn in completed surveys to Research Dept. at beginning of class. ---All Departments except Research submit final report sections and Final Presentation skeleton slides with blank background to Reports and Presentations Dept. at beginning of class. DEADLINE: All Departments. Mar. 26 Department & Agency Work Session DEADLINE: All Departments. Mar. 31 Department & Agency Work Session No reading DEADLINE: All Departments. Apr. 2 Department & Agency Work Session No reading DEADLINE: All Departments. Apr. 7 Apr. 9 Department & Agency Work Session DEADLINE: All Departments. DEADLINE: All Departments. No reading --Event/Implementation --Post campaign surveys distributed to class. --All students present at events --Post campaign research due by April 9th. 10 DATE TOPICS Apr. 14 DEADLINE: ALL DEPARTMENTS. Apr. 16 DEADLINE: Research Apr. 21 Regulation of Advertising; Social, Ethical and Economic Aspects of Advertising TEXT CHAPTER(S) FOR QUIZ CLIENT DELIVERABLES --All online reports for each dept. 21, 22 --Research slides due to Presentation Dept. by start of class meeting. --Final Report and Final Presentation Powerpoint due to Shannon Conlon by class meeting. --SAA online application completed and emailed by 5 p.m. --Budget Dept. should have all checks reconciled with all Depts. (except Reports and Presentations who need to pay for the final report). --Shannon Conlon will send back final paper and presentation edits. DEADLINE: Reports & Presentations Dept. Apr. 22 Case (in-class): Ethical Issues and Social Responsibility DEADLINE: EVP Apr. 23 DEADLINE: Reports & Presentations Apr. 28 DEADLINE: Reports & Presentations DEADLINE: All Depts. Apr. 30 Final Presentation Guests: Shannon Conlon, EdVenture Partners Anna Torodova, Nissan (teleconference) TBA, Local Nissan Regional Manager --Final edited paper and presentation resubmitted to Shannon Conlon. --Printing of final paper and presentation book for students, client, and SAA (3 color, 3 b/w). --Final Paper must be sent to Tennessee for review per online SAA directions. --Final presentation practice. --Final presentation. --Budget Dept. turns in budget kit (with cashier’s check if applicable). --Advertising Dept. turns in hard copies of all creative pieces. --PR turns in all hard copies of media coverage (tear sheets). --Advertising/Multimedia turns in all hard copy of video/internet coverage. --Reports and Presentations turns in 11 Course Evaluation CD with final report and presentation. --Budget Dept. closes checking account when all checks have cleared. 12