CURRICULUM VITAE PERSONAL DETAILS Full name: DANG THI DIEM TRANG Date of Birth: 22nd August, 1987 Address: No. 332, St 833, Nhon Hoa I village, Ward 5, Tan An City, Long An Mobile phone: 0937 353987 Email: diemtrang.dang87@gmail.com Marital status: married EDUCATION 2009 – 2012: University of Economics Ho Chi Minh City Major: Accounting 2005- 2008: College of Foreign Economic Relations Major: Accounting QUALIFICATIONS Computer Skills: MS Word, Excel, MS Powerpoint Typing speed: quite good LANGUAGE SKILLS English: Level General English and Conversation. In addition, I have regular contact with foreign customers, and agents by phone and e-mail. EMPLOYMENT HISTORY 03/2015 – 20/06/2015: Leaderbag Co., Ltd. Position: Planning production. Receive orders from customer, make production plan and shipping plan, urge process of production. Purchase materials, and follow delivery schedule from suppliers on time. Dealing with customers about: update status of production, solve problem about goods, shipping plan,… Contact with shipping line to arrange sailing date, make customer clearance, arrange export documents. Make the report of production process everyday. 03/2014 – 03/2015: Golden Ship Co., Ltd. Position: Customer Service and Documentation. Contact with customer, offer ocean/ air freight, arrange booking, sailing date, help customer solve trouble such as: deadline closing time, correction bill of lading, follow customer’s schedule pick container up, drop off port, expland closing time, free time demurrage, detention, power charge, damaged container, goods,…. Contact shipping line to get booking, get their support, Make bill of lading, and advice them the risk if any Contact customer and shipping line to make bill of lading 10/2008 – 03/2014: Vanlog Co., Ltd. Position: Documentation. Contact with customer, arrange booking, sailing date, help customer solve trouble such as: deadline closing time, correction bill of lading, follow customer’s schedule pick container up, drop off port, expland closing time, free time demurrage, detention, power charge, damaged container, goods,…. Contact shipping line to get booking, get their support, Make bill of lading, and advice them the risk if any Contact customer and shipping line to make bill of lading PERSONAL PROFILE Enthusiastic, open minded, caring, resourceful and optimistic Can do under high pressure, and have a sense of responsibility. Like playing sport and sing.