District Nurse Info leaflet for referrers

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Division of Integrated & Community Services
The District Nursing service is undergoing changes over the next 12 months - this information
is valid to 6th April 2015.
NORTH MANCHESTER DISTRICT NURSING REFERRAL CRITERIA & SERVICE RESPONSE
District Nurses provide skilled Nursing care in the home and residential care homes 24 hours a
day/365 days a year service for patients and families. We also provide clinic based treatment room
services 6 days a week.
Our work includes: Rehabilitation following a debilitating illness, Wound care, Advice on promoting
and maintaining a healthy lifestyle, Care after inpatient & day care surgery, continence and bowel
care and providing support and treatment for people suffering with long term conditions. We have a
key role in the care of people with life threatening illnesses and this includes providing support and
advice to patients, families and carers in the last year of life, with intensive support during the last few
weeks of life, especially in relation to pain and symptom relief enabling patients to die in their
preferred place of care.
Aims of the service:
To provide professional nursing care, advice and support to patients who have acute, chronic and
terminal conditions, by agreeing an individualised plan of care with the patient.
To improve quality of life, maximise independence and, wherever possible, prevent inappropriate
admission to and facilitate safe and timely discharge from hospital.
Home Visiting Service
The home visiting service is available to people aged 16 and over who are referred with a specific
nursing need and who are in one of the following groups of people who:
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are unable to leave their home environment through a physical and/or
psychological illness
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require a home visit from their General Practitioner
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are temporarily unfit to travel following an operation
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require end of life care
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are neutropenic and undergoing chemotherapy, radiotherapy or whose health
condition would lead to travel or attendance at a clinic being detrimental to
their treatment or recovery
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have been identified by the District Nurse as needing case management for a
health need
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in the professional opinion of the District Nurse, treatment or care would be
appropriate to be carried out in the person’s own home
Division of Integrated & Community Services
Treatment Room Service
Patients who fall outside the home visiting criteria will be offered an appointment at a local treatment
room.
When to refer
Supporting patients/carers to meet their individual or palliative care needs including liaising with other
appropriate agencies.
Wound management/Post-operative care advice.
Preventing further complications associated with an existing illness/disability.
Providing acute intervention to patients with chronic degenerative conditions.
Teaching and educating patients/carers in reaching their optimum potential, and where appropriate
facilitating referral to other agencies.
To undertake health needs assessments for patients on their caseload in conjunction with Social Care
to ensure patient needs are met.
Screening/public health activities in line with local and national initiatives.
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Assessment co-ordination and management of complex, chronic and acute nursing needs
Holistic wound assessment and management
Acute and chronic disease management
Palliative care for those who are terminally ill and care of the dying
Technical nursing interventions, e.g. syringe drivers, central lines, intravenous drugs, etc
Bereavement support
Promotion of continence and management of incontinence
Assessment of nursing equipment
Health promotion for individuals, carers and communities
Nurse prescribing
Nursing procedures: ear care, injections, immunisations and vaccinations
Home based Phlebotomy
The District Nursing service currently only undertake home based phlebotomy for patients already on
their caseload.
Hours of Service
The service operates 24 hours per day over a 7 day period.
Making a referral
Referrals are accepted by fax, and email. The District Nursing Referral form is attached.
Division of Integrated & Community Services
Treatment Room
Treatment room appointments are available Monday – Saturday at a number of community locations.
For non-house bound patients able to attend a treatment room, appointments can be made at any
centre by contacting 0161-274-1640 (Ancoats Health Centre). The referral does not need to be sent
to the District Nurses.
Treatment room sessions and access times will be changing as from 7th April 2015.
Location
Ancoats Primary Care Centre
Old Mill Street, Ancoats, M4 6HH
Charlestown Health Centre
Charelstown Road, Blackley, M9 7ED
Cheetham Primary Care Centre
244 Cheetham Hill Road, M8 8UP
Clayton Health Centre
89 North Road, M11 4EJ
Cornerstones Health Centre
2 Graham Street
Beswick
M11 3AA
Harpurhey Health Centre
1 Church Lane, Harpurhey, M9 4BE
Newton Heath Health Centre
Old Church Street, Newton Heath
M40 2JF
Clinic session
Monday am
Wednesday am & pm
Saturday am & pm
Monday am
Tuesday am & pm
Thursday am
Monday pm
Wednesday pm
Friday pm
Tuesday pm
Friday pm
Contact Number
0161-274-1640
0161-741-2000
0161-202-8750
0161-231-1151
Monday – Friday pm
Monday am
Wednesday am
Friday am
Tuesday am
Friday am
0161-861-2400
0161-684-9696
District Nursing Contact Details
Blackley District Nursing – 0161-861-2405 (Answering machine) or Charlestown – 0161-861-2417
0161-203-5777 (Fax)
07854972083 (Team Phone)
Weekend and Bank Holiday Base (Harpurhey)
Higher Blackley Medical Centre
The Avenue Medical Centre
The Village Surgery
Dam Head Medical Centre
Charlestown Clinic
Division of Integrated & Community Services
Simpson Memorial
Hazeldene Medical Centre
Residential Care Homes
Blackley Premier Care – Hill Lane, Blackley
St. Euphrasia’s – Chain Road, Blackley
Allendale – Polefield Road, Blackley
Polefield – Polefield Road, Blackley
Acacia Lodge – Broadway, New Moston
Lindenwood – Nuthurst Road, New Moston
Each Step – Charlestown Road, Blackley
Cheetham District Nursing – 0161-202-8763 (Answering machine)
0161-202-8799 (Fax)
07875090588 (Team Phone)
Weekend and Bank Holiday Base (Harpurhey)
Parkview Medical Centre
Wellfield Medical Centre
Cheetham Hill Medical Centre
Collegiate Medical Centre
Atrane Medical Centre
Aleeshan Medical Centre
The Jolly Medical Centre
Queens Medical Centre
Residential Care Homes
Beech Hill – Smedley Lane, Cheetham Hill
Chataway Nursing Home – Chataway Road, Crumpsall
Chestnut House – Crumpsall Lane, Crumpsall
Division of Integrated & Community Services
Elmleigh – Landsdowne Road, Crumpsall
Homeleigh – Middleton Road, Crumpsall
Nada Nursing Home – Cheetham Hill Road, Manchester
Wellington Lodge – Waterloo Road, Cheetham Hill
Cornerstones District Nursing – 0161-230-2220 (Answering machine)
0161-230-2255 (Fax)
07875090549 (Team Phone)
Weekend and Bank Holiday Base (Victoria Mill)
Florence House Medical Practice
Cornerstones Health Centre
Five Oaks Family Service
The Family Surgery (Lime Square)
Clayton Health Centre
Residential Care Homes
Gorton Parks Nursing Home – Taylor Street, Gorton
Brownlow House – North Road, Clayton
Mary & Joseph House – Palmerston Street, Ancoats
Park View Rest Home – Clayton Hall Road, Clayton
Seymour Rest Home – North Road, Clayton
Harpurhey District Nursing (Team 1) – 0161-861-2437 (Answering machine)
0161-205-0516 (Fax)
07875092021 (Team Phone - Emergencies Only)
Weekend and Bank Holiday Base (Harpurhey)
Willowbank
Valentine Medical Centre
Division of Integrated & Community Services
Residential Care Homes
Moston Grange, 29 Peak Street, Moston
Oaklands, 130 Kenyon Lane, Moston
Viewpark, 685 Moston Lane, Moston
Lightbowne Hall, Lightbowne Road, Moston
Harpurhey District Nursing (Team 2) – 0161-861-2441 (Answering machine)
0161-205-0516 (Fax)
07875092021 (Team Phone - Emergencies Only)
Weekend and Bank Holiday Base (Harpurhey)
Fernclough Surgery
St Georges Medical Centre
Conran Medical Centre
Harpurhey Health Centre
Residential Care Homes
Alexian Brothers, St. Mary’s Road, Moston
Oakbank, Rochdale Road, Harpurhey
Silverdene, 709 Moston Lane, Moston
Victoria Mill District Nursing – 0161-861-2505 (Answering machine)
0161-203-5962 (Fax)
07875092159 (Team Phone)
Weekend and Bank Holiday Base (Victoria Mill)
Ancoats Primary Care Team
Urban Village Medical Practice
Whitley Road Medical Centre
City Health Centre, Manchester
Victoria Mill Health Centre
Division of Integrated & Community Services
Brookdale Surgery
Newton Heath Health Centre
Droylsden Road Family Practice
Residential Care Homes
Averill House – Averill Street, Newton Heath
Brookdale View – Averill Street, Newton Heath
Doves Nest Nursing Home – Windsor Road, Newton Heath
Henesey House – Sudell Street, Collyhurst
Royal Elms Care Home – Windsor Road, Newton Heath
Evening and Night District Nursing - 0871-550-0079
The Pennine Acute NHS Trust Evening and Night District Nursing Service work from 17.30 – 08.00
seven evenings/nights per week based at NMGH. They cover the whole of the North Manchester area
for all the GP’s listed above. The team have an answer machine which is remotely accessed
throughout the night.
Service response
Following a referral the district nursing team will prioritise the visit using the following criteria:Urgent – Immediate access within 4 working hours: this could include end of life patients who want to
be cared for at home; visits that can prevent an unnecessary attendance at A&E or unnecessary
hospital admission and can be safely managed at home
Non–urgent – Access within 24–48 hours: patients in need of curative care e.g. acute and chronic
wound management, post–operative patients, medications.
Routine – Access at a convenient time: for example bereavement visits, flu immunisations, blood tests
and continence assessments.
Patients or carers will be contacted within 24 hours of receipt of referral and an appointment will be
made for the first visit. For non-timed treatments, visit times are not specified however patients are
Patient Needs not met by the District Nursing Service
Patient Need
Appropriate Service
People who needs assistance with personal
hygiene due to limited mobility and dexterity
Social care
Contact Number: 0161-234-5001
Equipment referral where no nursing needs
are identified.
Contact Centre
0161-255-8250
Division of Integrated & Community Services
Annual diabetic and health screening, routine
vaccinations
GP
Routine collection of prescriptions and
assistance with opening of tablet bottles
Community Pharmacist.
To ensure routine medication is taken and
administration of eye drops.
Family or social care if already involved.
Cutting of toe nails
Podiatry service if patient is diabetic and/or
has vascular problems.
Contact :0161-861-2400
Vitamin B12 injections for patients able to
attend clinic
GP
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