IABS 2014 SYMPOSIUM PROPOSAL VICTOR AND CULLEN’S ETHICAL WORK CLIMATE CONSTRUCT REVISITED: EMERGING THEMES AND RESEARCH QUESTIONS [contact author] James Weber, Ph.D. Professor of Business Ethics & Management Palumbo Donahue School of Business, Duquesne University 816 Rockwell Hall, 600 Forbes Avenue, Pittsburgh, PA, 15282 USA Email: weberj@duq.edu Phone: 412.396.5475 Anke Arnaud, Ph.D. Associate Professor of Management, Marketing and Operations College of Business, Embry-Riddle Aeronautical University 600 S. Clyde Morris Blvd., Daytona Beach, FL 32714 USA Email: arnauda@erau.edu Phone: 386.226.4962 Craig VanSandt, Ph.D. Associate Professor of Management, David W. Wilson Chair in Business Ethics College of Business Administration, University of Northern Iowa 1227 W 27th St, Cedar Falls, IA 50614 USA Email: craig.vansandt@uni.edu Phone: 319.273.6194 Satish Deshpande, Ph.D. Associate Dean for Operations and Graduate Programs Haworth College of Business, Western Michigan University 1903 West Michigan Avenue, Kalamazoo, MI 49008-5457 USA Email: satish.deshpande@wmich.edu Phone: 269.387.5067 Keywords: Ethical work climate, methodological challenges, empirical assessment VICTOR AND CULLEN’S ETHICAL WORK CLIMATE CONSTRUCT REVISITED: EMERGING THEMES AND RESEARCH QUESTIONS This symposium focuses on theoretical, methodological and empirical advances to the original ethical work climate (EWC) construct introduced by Victor and Cullen (1988) as detailed in the abstract proposals that follow. James Weber proposes to re-examine Victor and Cullen’s model to possibly discover a new, stronger and more empirically viable theoretical framework for identifying and understanding EWCs by investigating the inherent normative dimensions and post-1988 moral reasoning literature. Anke Arnaud builds on the work by Arnaud and Schminke (2011) and adds collective moral values to their original model. She posits that collective moral values give rise to EWCs and interact with collective moral emotions to affect the relationship between EWCs and ethical behavior. Craig VanSandt combines the focus on managerial orientations with the observation that different types of organizations will likely have different EWCs. His work incorporates “dominant logics” and the Mental Model Style Survey to enhance our understanding of EWCs. Finally, Satish Deshpande emphasizes addressing the research gap focusing on the impact of organizational factors on ethical decisionmaking and turns to China and the impact of guanxi and ethical dissolution within an organization for his empirical exploration. Challenges to the Ethical Work Climate Theoretical Foundations Abstract submitted by Dr. James Weber, Duquesne University With Victor and Cullen (1988) as the formal launching pad to a series of scholarly work focusing on ethical work climates (EWC), some promising methodological improvements, empirical assessments, and tests of validation focusing on EWC have been widely published in management and business ethics journals, notable the Ethical Climate Index (Arnaud, 2010). Much of this literature was summarized in an Academy of Management Perspectives’ publication authored by Simha and Cullen (2012). Yet, relatively few scholars have challenged the theoretical foundations first established by Victor and Cullen. I seeks to re-examine the original theoretical foundation to possibly discover a new, stronger and more empirically viable theoretical framework for identifying and understanding EWCs. There are three areas ripe for exploration as suggested here. First, embedded within this exploration is a challenge that the Victor and Cullen EWC framework is presented as a valueneutral, descriptive assessment of organizational EWCs. Subsequent research has reviewed the EWC literature and generally argued that a normative or hierarchical ranking of EWCs exists (Martin & Cullen, 2006). Arnaud and Schminke (2011) found only mixed results when exploring the normative dimensions of EWCs, with self-focusing reasoning (or an Instrumental EWC for Victor and Cullen) significantly and negatively related to ethical behavior. Yet, they did not find significant support that other-focused reasoning is positively related to ethical behavior. Weber, Kurke and Pentico (2003) did discover an Instrumental EWC at an organization where rampant employee theft was discovered using an organizational audit, leading further support for Arnaud and Schminke’s findings. This will be further addressed by developing testable research propositions to determine if one EWC is ethically superior or preferred than other EWCs. Second, since Victor and Cullen’s creation of their EWC model James Rest (1986) has introduced his four-stage model of ethical decision-making and a collapsing into three level of moral reasoning based on his modification of Kohlberg’s Stages of Moral Development Theory to enhance the original theoretical foundation. Arnaud (2010) incorporates this new ethical framework into her new Ethical Climate Index. However, it is suggested here that the some updating of Victor and Cullen’s work is warranted based on Rest’s work and will result in enhanced EWC construct underlying the use of the Ethical Climate Questionnaire. The focus here is on Rest’s collapsing of Kohlberg’s six stages into three moral reasoning levels, rather than the four-stage sequence explaining the ethical decision-making process. Third, others have challenged the independence of Victor and Cullen’s two dimensions – locus of analysis and ethical criterion. Conceptually, Weber (1993) argues this notion and Arnaud (2010) also posits that there is only one single dimension – labeling it “shared moral reasoning,” which needs to be further investigated. This is relatively easy to test and is the focus for a series of testable propositions offered here to better resolve this question. What may result is an advanced formulation of two different dimensions supporting an EWC framework. Extension of the Model of the Ethical Context of Organizations Abstract submitted by Dr. Anke Arnaud, Embry-Riddle Aeronautical University Arnaud and Schminke (2011) collapsed the two dimensions proposed by Victor and Cullen’s (1988) EWC model and identified that EWCs emerge as either self-focused or otherfocused. They suggested that EWCs more likely translate to ethical behavior when members of the same work unit care about the people affected by their actions (empathy) and believe in their ability to follow through on an intended course of action (efficacy). Arnaud and Schminke (2011) found general support for the model I build on the work by Arnaud and Schminke (2011) and propose that collective moral values give rise to EWCs and interact with collective moral emotions to affect the relationship between EWCs and ethical behavior. Shared moral values define an organization’s deeply-held beliefs of what is right versus wrong. Grojean and colleagues (2004) explain that values define what organizations view central to their goal achievement and give rise to the EWCs of organizations. Schwartz (1994) organizes values along four dimensions. Two of those dimensions, selftranscendence values and self-enhancement values, directly relate to Arnaud and Schminke’s conceptualization of EWCs as self-focused versus other-focused. Self-transcendence values are defined as acceptance of others as equals and concern for people’s welfare (benevolence and universalism) and self-enhancement values are defined as insisting on the pursuit of one’s own relative success and dominance over others (power and achievement). Because selftranscendence values emphasize an acceptance and concern for others it is likely that selftranscendence values, when shared by a work group, give rise to other-focused EWC. On the other hand, self-enhancement values, the pursuit of one’s own success and dominance over others, when shared by a work group, give rise to a self-focused EWC. This suggests a direct relationship between collective moral values and ethical climate. In addition, I propose that collective moral values and collective moral emotions interact to affect the relationship between EWC and ethical behavior. Arnaud and Schminke (2011) introduce empathy as the focal moral emotion (Pizzaro, 2000) that affects moral judgment and behavior. Based on George’s (1990) work on affective tone, the authors explain that collective empathy represents a homogeneous empathic reaction within a work group. Empathy is grounded in the desire and ability to identify with and feel for others. These feelings are founded in the belief that it is right to care for others, and be concerned for their welfare; it is founded on self-transcendence values. Sonnemans and Frijda (1995) explain that individuals who deem something relevant to their values, the more intense the resulting emotion is going to be. This suggests that a work group defined by shared values of self-transcendence will experience higher collective empathy and that a work group defined by shared values of self-enhancement will experience a lack of shared empathy. Finally, because emotions and values are related and affect behavior, I propose an interaction effect: collective moral emotions are more likely to have an effect on the ethical climate-behavior relationship when they align with the shared values of the organization. Ethical Work Climate: A Larger Context Abstract submitted by Dr. Craig V. VanSandt, University of Northern Iowa Two important research streams have emerged in EWC research (Simha & Cullen, 2012). First is the recognition that there is more involved in moral behavior than moral judgment. Rest (1986) proposed a four-component model of moral behavior, including moral awareness, judgment, motivation, and courage. EWC’s effects on moral awareness have been investigated (VanSandt, Shepard, and Zappe, 2006). Others have specifically noted the role of moral motivation and courage, via the categories of collective moral emotion and efficacy (Arnaud and Schminke, 2011). The second stream involves research into the antecedents of EWC—external organizational contexts, organizational structure, and strategic or managerial orientations (Simha and Cullen, 2012). I combine the focus on managerial orientations with the observation that different types of organizations will likely have different EWCs. Victor and Cullen (1988) noted that EWC is one type of work climate—organizational members’ shared perceptions of the system’s practices and procedures (Schneider, 1975). A broader concept that encompasses both work climate and EWC is that of dominant logics (“DLs”) (VanSandt, Werhane, and Sud, 2013). The originators of the DL concept said, “A dominant general management logic is defined as the way in which managers conceptualize the business and make critical resource allocation decisions” (Prahalad and Bettis, 1986: 490). An organization’s DL is foundational to everything it does. Part of DLs have to do with members’ perception of the organization itself. Morgan (1997) hypothesized eight common perceptions of organizations as: machines, organisms, brains, cultures, political systems, psychic prisons, flux and transformation, and instruments of domination. To this list Chermack, Song, Nimon, and Korte (2012) added organizations as systems and as social interaction. A new instrument, the Mental Model Style Survey (“MMSS”), has confirmed five perceptions of organizations (Chermack, et al., 2012): Political – a system for political posturing and maneuvering; Financial – financial performance is the most important goal, Efficiency – a rational system, operating as efficiently as possible; Social – the organization’s culture, to which members belong; and Systems – series of inputs, processes, and outcomes (Glick, Chermack, Luckel, & Gauck, 2012). Simha and Cullen (2012) proposed that nonprofit organizations tend to have different types of EWCs than for-profits or governmental agencies, and that organizational purpose and operating environment would help shape EWC. I propose that members’ perceptions of their organizations and EWCs could be aligned or misaligned (e.g., Enron). If an organization’s MMSS and EWC are aligned, it is likely that their effects on moral behavior will be stronger; if they are misaligned, the effects will tend to be less predictable. Investigating relationships between EWCs and MMSSs will allow scholars and practitioners to better understand the influences on members’ moral behaviors and how to manipulate those influences to elicit the types of actions desired. Exploring the Impact of Guanxi and Ethical Dissolution within an Organization Abstract submitted by Dr. Satish P. Deshpande, Western Michigan University The most recent review of the empirical ethical-making literature has identified a number of gaps that needs to be addressed by future researches (Craft 2013); especially the need for faster expansion of business ethics research into the international arena such as non-western cultures. While China has been successful in transforming itself from an agrarian economy into a powerful economic machine, the country has been hit by various ethical scandals. For example, stories of baby milk tainted with melamine and toys with lead paint highlighted major business ethics problems in China (Fu and Deshpande, 2012). Zhang, Cone, Everett and Elkin (2011) contend that Chinese business ethics has emerged from Confucianism, which is very different from Western traditions. They stress that since Chinese and Western economic and cultural practices are different, there is a dire need to have in-depth business ethics studies in different Chinese organizations. In response, a number of researchers have recently started examined the impact of EWC on various organizational outcomes like ethical practices of successful managers (Deshpande, Joseph & Shu, 2011), job performance (Fu and Deshpande, 2013), job satisfaction and organizational commitment (Fu and Deshpande, 2012) and organizational-professional conflict (Shafer, 2009) in Chinese firms. I identify two areas of research that may have a significant impact on understanding EWC in non-western countries like China. Because of the significant impact of Confucianism in China, guanxi or personal connections is very important in the Chinese workplace. Current research has indicated that there is a paucity of research identifying antecedents of supervisor-subordinate guanxi in China (Zhang, Deng & Wang, 2013). The motivation for building guanxi can range from factors related to personal benefits to organizational concerns. Thus future business ethic researchers in China must examine, given these motivations, how EWC directly or indirectly impacts a manager’s decision to build guanxi with subordinate. Another direction for EWC research in China is the role of EWC on ethical dissolution within an organization. Ethical dissolution occurs when a group of employees whose breach in ethics causes measurable harm to people within and outside an organization. Jackson, Wood and Zboja (2013) present a comprehensive model of how ethical dissolution can occur in an organization. They propose that in an organization, organizational factors, individual factors, and contextual factors converge to impact ethical dissolution. Testing this model in China will help us answer the following questions: When societal culture or Confucianism conflicts with EWC, which culture dominates and why? In addition, are there factors like organizational structure, code of ethics, HR policies that can impact this relationship? References * Arnaud, A. (2010). Conceptualizing and measuring ethical work climate: Development and validation of the Ethical Climate Index. Business & Society, 49, 345-358. Arnaud, A. & Schminke, M. (2011). The ethical climate and context of organizations: A comprehensive model. Organization Science, 23, 1767-1780. Chermack, T. J., Song, J.H., Nimon, K., Choi, M. & Korte, R. F. (2012). The development and assessment of an instrument for measuring mental model styles in Korea. Learning and Performance Quarterly, 1(1), 1-20. Craft, J. L. (2013). A review of the empirical ethical decision-making literatures: 2004-2011. Journal of Business Ethics, 101, 475-491. Deshpande S. P., Joseph J., & Shu X. (2011). Ethical climate and managerial success in China. Journal of Business Ethics, 99, 527-534. Fu, W. & Deshpande, S.P. (2012). Antecedents of organizational commitment in a construction company. Journal of Business Ethics, 109, 301-307 Fu, W. & Deshpande, S.P. (2013). 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Why do employees steal? Assessing differences in ethical and unethical employee behavior using ethical work climates,” Business & Society, 42, 359-380. Zhang L., Deng Y, & Wang, Q. (2013). An exploratory study of Chinese motives for building supervisor-subordinate guanxi. Journal of Business Ethics, in press. * Note: Essential references are provided above. Due to page limitations additional references are not included but will be made available during the symposium presentation.