1 NAME: CFO Practice Group DATE: September 8, 2014 Time: 1:00 to 3:00 p.m. Presiding: Cheryl Marks Young Co-Chair: Bob Parkinson Recorded By: Mary Abrams PRESENT: Robert Addesso, Javaid Akhtar, Jorge Diaz, Parbattie Harris, Betty Hogan, Jay Hood, Caren Jesseman, Cheryl Marks Young, Carlton Meier, Robert Parkinson, Vincent Santaro, Lisa Thouin, Patrick Vitale, Kathy Wingate PRESENT BY PHONE: Dave Bartels, Mara Bienstock, Mary Catherine Bohan, George Bontcue, Robert Edes, Dieter Hovermann, Jeffrey Krieger, Laura Maier, Steve Marchiano, Paul Perry, Shabnam Sharma, Qindi Shi, Melissa Zinni Guests: Staff: Mary Abrams, Debra Wentz AGENDA DISCUSSION ACTIONS TIMEFRAME ITEMS/ISSUE TAKEN/OUTCOME Approval of the N/A The minutes were N/A June 9, 2014 m/s/p. meeting minutes Rates The group was asked for comments on Monitor rates process Ongoing the DDD rates that recently came out. at the State. Most liked the process, but cannot translate what they mean for their organization and cannot budget based on them. One identified problem is that Medicaid’s definitions are different requiring re-ordering of services - a crosswalk from old to new is needed. There are many questions, including about whether hours are rounded up or down and how acuity level is determined. In New York, they round up; it is not clear what New Jersey will do. Another question is whether a service allowing three hours a day can be averaged from a four-hour and two-hour day. Without full information, agencies cannot test these rates. It was also noted that there is no marginal rate for documentation. Discussion followed about incorporating documentation into the service time - this is an operational issue, not a finance one. On the mental health and addictions side, grant funding will continue to decrease and rate based to increase. Some agencies have already seen significant reversals (e.g. from 95% grants to 45 to 60% grants). Three areas were suggested for the CFO to focus on: leveraging technology on clinical and back office sides; bring in practical cost cutting (insurance; third party); and getting more substance use agencies at the table (five were present). [The WHO’S RESPONSIBLE N/A Debra Wentz, Mary Abrams 2 AGENDA ITEMS/ISSUE Rates Cont’d. DISCUSSION Division of Developmental Disabilities released several documents subsequent to this meeting. They are: Fee for Service FAQs; Fee for Service Implementation Timeline; and Fee for Service Rate Schedule: Quick Reference Guide] Costs Debra Wentz asked for volunteers that are good at calculating costs for a half day workshop to guide others, particularly smaller organizations. Anyone interested should email Mary Abrams. It was pointed out that at some smaller agencies, the CEO is the CFO. The goal is to help all NJAMHAA members to succeed. Review of Information on the September 24th Exchange Insurance Roundtable was shared. Healthcare Plans Questions for the panelists were asked for in advance of the Roundtable. It was clarified that agencies do not need to enroll individuals, but do need to direct them to where they can enroll. Standing Agenda: The background and purpose of the Clinical standing agenda was described. Documentation Credentialing was discussed. Some are Workforce keeping this in mind when hiring. Development Qualifications are coded in databases Quality tied to EHRs. Many have had staff with Assurance no credentials on board for years. The Consolidation hiring pool needs to be enlarged. It was stated that clinical documentation is a financial, clinical and human resources concern. “If it is not documented, it did not happen.” In RAC audits, weak or no documentation means no pay, which is applied to the entire population. EHRs do help. ACTIONS TIMEFRAME WHO’S TAKEN/OUTCOME RESPONSIBLE Email CFO group for October/ volunteers and November establish half day program. Mary Abrams Questions for the Roundtable panelists should be submitted to Mary Abrams. By September 22nd All Members N/A N/A N/A A request for Medicaid regulations was made, especially for those applying to substance use treatment. A link to Medicaid regulations will be distributed. As soon as possible. Mary Abrams A discussion followed on performance improvement (PI). PI, including mapping, is tied to much of what has been discussed. Accreditations, policy and procedure updates, monthly PI meetings, etc. take a significant amount of time. Focusing one meeting For March on Performance meeting. Improvement will be explored. Cheryl Marks Young, Debra Wentz, Mary Abrams 3 AGENDA DISCUSSION ITEMS/ISSUE Topics of Interest There is a list of topics already identified by the group for a focus at upcoming meetings. Other ideas that were suggested include: Medicaid billing, RAC audits, billing private payers, maximizing billing/weekly billing. It was noted that we do not want to cover topics being covered elsewhere and want to address the most critical topics first. Topics of Interest Molina will send teams out to train on Cont’d. several topics, though a Medicaid expert is needed for some. ACTIONS TIMEFRAME WHO’S TAKEN/OUTCOME RESPONSIBLE Suggested topics can Ongoing All Members be sent to Mary at mabrams@ njamhaa.org. Three priority topics are: Billing Medicaid, Medicaid Compliance Training and Rates. NJAMHAA does have a Billing Supervisors Group. Ask someone from Roxanne Kennedy’s office to attend the next meeting to address billing and compliance issues. There was discussion of conflicting “Payer of Last Resort” provisions. Clarification on Payer Prior to of Last Resort will be December sought from DMAHS. meeting Debra Wentz, Mary Abrams A workshop will be December/ set up to cover single January audit rule changes. N/A N/A Mary Abrams Contact Mary at mabrams@ njamhaa.org All CFO’s interested in mentoring program It was noted that there have been changes to the single audit rule that will be effective for 2015. Upcoming Events Several upcoming events were noted: Fall Behavioral Healthcare Meeting October 21st; Basic Management Training Series November 12th, December 1st and December 12th; and IT Project Annual Conference is December 3rd Old and New Those willing to volunteer for the Business mentoring program and those looking for a mentor should contact Mary Mentoring Abrams. Program Upcoming Meetings: December 8, 2014 March 9, 2015; June 8, 2015 For December 8th Meeting Ongoing Mary Abrams N/A All from 1:00 p.m. to 3:00 p.m. at NJAMHAA