Workshop Title: Six Sigma Green Belt (SSGB) Certification Preparation
Instructor:
Logistics:
Costs:
Jean Fryer
Five (5) 2 hour online workshops
$595 per person
Enroll: www.amazonconsultinginc.com
Schedule: : Mar 5 – Apr 02, 2015 @ 3-5pm PST (Thursdays)| CSSGB Certification Testing Date: Jun 6, 2015
Oct 22 - Nov 19, 2015 @ 3-5pm PST (Thursdays)| CSSGB Certification Testing Date: Dec 5, 2015
Materials Required: The Certified Six Sigma Green Belt Handbook (available at www.asq.org)
Attendance: Individuals looking to achieve their ASQ CSSGB certification who are involved with quality improvement, or support
the process improvement functions within an organization. This course does not include statistical instruction.
Workshop Logistics: Instructor-led online courses designed
for busy people. Learn from lecture, in class exercises,
other’s experience, reading, and practice test questions.
Recorded sessions and discussion boards provided.
Online meeting room: www.gotomeeting.com
Downloads must be completed on all devices before
training. A USB headset is required when using VoIP.
Workshop Deliverables:

Learn the CSSGB Body of Knowledge

Apply DIMAIC problem-solving methodology

Practice CSSGB test bank questions

Participate in case scenarios and interactive class activities
Statement: All instruction is recorded and available for viewing. Course certificates are provided upon completion of the course.
Completion of this course in no way guarantees a passing score on the ASQ SSGB exam.
CSSGB Certification Preparation Course Agenda
Item
BoK
Week 1
Overview: Six
Sigma and the
Organization
Week 2
Six Sigma Define
Week 3
Six Sigma Measure
Week 4
Six Sigma Analyze
Week 5
Six Sigma –
Improve &
Control
Activities
Recognize why organizations use Six Sigma, how to apply its philosophy and goals, and the origins
of Six Sigma. Define and describe concepts such as DMAIC, value chain, 5S, error-proofing, valuestream mapping, value-added and non-value-added activities, theory of constraints, Design for Six
Sigma (DFSS), Roadmaps, Quality Function Deployment (QFD), and Design and Process Failure
Mode and Effects Analysis (DFMEA & PFMEA).
Define and describe process management for projects by identifying owners, stakeholders and
customers. Collect and analyze customer feedback data, project charter and problem statements.
Define the project scope, metrics, risks, and necessary project documentation. Learn to use
management planning tools like affinity diagrams, interrelationship digraphs, tree diagrams,
prioritization matrices, matrix diagrams, process decision program (PDPC) charts, and activity
network diagrams.
Learn to collect data, conduct process analysis, and create probability distributions, descriptive
statistics and basic probability concepts. Create graphical diagrams like stem-and-leaf plots, boxand-whisker plots, run charts, scatter diagrams, and Pareto charts. Identify Process capability and
performance and associated capability indices. Learn to compute the sigma level for a process
and describe its relationship to Ppk.
Create and interpret multi-vari studies to interpret the difference between positional, cyclical,
and temporal variation; apply sampling plans to investigate the largest sources of variation. Learn
to use tools like: simple linear correlation and regression, hypothesis testing, tests for means,
variances, and proportions, paired-comparison tests, single-factor analysis of variance (ANOVA)
and how to interpret Chi square.
Define and describe basic DOE terms such as independent and dependent variables, factors and
levels, response, treatment, error, repetition, and replication. Apply tools like Statistical process
control (SPC), learn to implement and validate solutions and assist in developing control plans to
document and hold the gains, that assist in implementing controls and monitoring systems.
Quality First!