General Security Enhancements Section Contents____________________________________________________ 1. Vegetation 2. Parking Lots 3. Lighting Guidelines Objectives for outside security Standards for lighting levels Operational issues 4. Signage 5. Windows 6. Doors 7. Access Control Lock and key control Card Access Identification / Access Badges 8. Money Handling General Money Handling Guidelines Money Handling Locations ATM and Automated Payment Stations Higher Security Areas Safes 1. Vegetation________________________________________________________________ Positive crime prevention techniques suggest that an institution’s property be landscaped and well maintained. Proper selection and maintenance of landscaping and vegetation provides two major benefits. It gives the perception that the facility has a quality security program and is concerned about activities that might take place at the campus. Secondly, proper landscape maintenance opens up the area to visual inspection and casual surveillance by campus administrators, security officers, law enforcement, and any other person who might have an interest in the safety and well-being of persons on the campus. Over time, trees or other vegetation can grow over campus lighting fixtures, dramatically reducing the level of lighting needed for safe operations. Assign clear responsibility for maintenance of vegetation. Security patrols should identify plantings which are interfering with lighting and request suitable pruning. Choosing plantings for new projects. Consider the impact of the vegetation on the ability to view areas. Preferably, establish a clear sight path beginning at 30” from the ground and extending to 84” above the ground. Most attention should be given to bushes located near doors as well as pedestrian sidewalks, pathways, and steps. ― Page 1 The objective is to eliminate any potential concealment areas for criminals and to establish sight paths for security and safety observation. Choose bushes that can be expected to grow to no more than 30” in height with only annual or bi-annual pruning. Use ground cover vegetation next to pedestrian sidewalks, steps, or pathways. Choose trees that can be limbed up 84” from the ground to provide clear sight patterns. Evaluate new plantings in light of growth ten years in the future. For example, plant trees so that their eventual growth will not obscure parking lot lights. 2. Parking Lots_____________________________________________________________ Parking lots should be clearly marked with signage, penalties, etc. A manageable method of identifying legal parkers should be developed in order to determine authorized vehicles (e.g. stickers, tags, etc.). Ramps and lots should be equipped with emergency call stations or some type of communication devices for emergency situations. All stairwells for parking ramps should be open and, if possible, viewable from outside vantage points. Provide video surveillance on all parking lots .. Paint ramp ceilings for better lighting conditions. 3. Lighting guidelines_______________________________________________________ Outdoor lighting is an essential and economical tool for protecting people and property from all types of crime and undesired social events. Crime statistics indicate that lighting is the least expensive and yet one of the most effective methods of reducing crime or maintaining a low incidence of crime. In addition, many common accidents can be prevented by the provision of adequate lighting. Proper lighting may also reduce the level of liability that an educational institution might face in the case of a campus crime. Adequate lighting enhances nighttime safety and security on campus while creating an attractive and productive space for students and staff. Objectives for outside security lighting To illuminate a person, object, place or condition so as to permit observation and identification. To be a psychological deterrent to the potential criminal by leading him to believe that he will be discovered and observed in his criminal act. To be a physical deterrent to the potential criminal through the use of glare effect due to direct incident lighting. ― Page 2 Standards for lighting levels Both informational and command signs should be adequately illuminated to enable an individual to read them at a reasonable distance. Lighting level is generally measured in units known as “foot-candles:” General lighting in parking lots, along pedestrian sidewalks, along pedestrian pathways, in courtyards, and in any other area where pedestrians might be normally found during hours of darkness, should be at a uniform 0.5 foot-candles. Lighting at building entrances should be at a uniform level of 10 foot-candles. Adequate lighting levels should exist to identify and reveal anyone who might be in an area where pedestrians can be expected. The identification and chance of discovery factors help to discourage loitering for the purpose of committing crimes such as vandalism, assault, robbery, rape, and burglary. Generally, photocells are more reliable rather than timers. Operational issues 4. Security patrols or campus administrators should check lighting operation at least once per week. Replacement of burned out bulbs should be a high priority. Gas discharge lighting produces less light as it ages. In areas such as parking decks, the level of lighting may be adequate when bulbs are new but inadequate when bulbs are near the end of their lives. Preventive maintenance requires that bulbs are replaced within the same area on a staggered basis so that all are not nearing the end of their lives at the same time. Areas near pedestrian walk paths which have inadequate lighting should have lighting upgrades. Wall packs, lights mounted on the sides of existing buildings, are an economical choice. Signage__________________________________________________________________ The two types of signs predominantly used in educational campus applications are the informational sign and the command sign. Informational signs are those that inform but do not advise of required behavior. Command signs tell people what to do or what not to do. Both are important in a campus setting and can significantly add to the safety and security of the campus. Transitions between areas such as streets and sidewalks from open public space to campus space should be clearly marked with signs identifying the campus being entered. This establishes the perimeter and indicates to the reader that certain behaviors may be required. Directional signs should be utilized at any point necessary to adequately direct pedestrians and vehicles to buildings, assemblies, athletic facilities and other points of probable destination. Visitors should be directed to the proper locations at points of entry. ― Page 3 Signs indicating desired or prohibited behaviors should be posted in adequate numbers to ensure that they are clearly seen. It may be necessary to utilize graphics or several languages to ensure that clear communication exists. Clear and concise signage should be utilized at building entrances where access control might change according to the time of day or day of week informing the reader of the nature of such changes. 5. Windows________________________________________________________________ Any window within 96” of grade should have fixed panes. If horizontal sliding windows are included, they should be equipped with auxiliary locking devices. In renovations, if access control devices are to be added to doorways, non-fixed windows within 96” of grade should also be protected. 6. Doors___________________________________________________________________ Traffic flow should be carefully reviewed with the goal of reducing the number of normal entrances to the building to the lowest possible practical number. All other exits should be labeled and equipped as emergency exit only All exterior wood doors should be of solid core construction. All exterior doors should have at least three hinges, at least one of which shall be a nonremovable pin (NRP) hinge that has the hinge pin equipped with a set-screw securing the hinge pin or some other design which prevents the removal of the hinge pin when the door is closed. All exterior doors should be equipped with a self-closing device. Roll-up doors which are to be manually operated should be equipped with an auxiliary locking device sufficient to prevent the door being forced open from the bottom. Doors that are used to control access should be equipped with “propped door” alarms with at least 120 decibel audible sounders and remote monitoring. Propped door alarms should be set for duration not to exceed 30 seconds. Door locking hardware: Most applications will be well served by a storeroom function lock. The inside handle will always open the door while opening from the outside requires either a key or coordination with electronic hardware. Classrooms should utilize either a storeroom or classroom function lock. A classroom function lock will allow the lock to function without a key from the outside if the toggle on the bolt side of the lock has been placed in the proper position. Doors with sidelights for ease of viewing in and out Use security doors at high value asset locations. Use exit device hardware for emergency exits. Use strike plates on high value asset areas. Removable combination and key locks should be secured when not in use or temporarily removed from gate. ― Page 4 7. Access Control ___________________________________________________________ The control of the movement of people, products, data, and other materials is vital to any organization. The application of access control concepts will provide the first line of defense in protecting people, information, and property assets. If a proper access control system is in place, the overall efficiency of the security operation is greatly enhanced. Controlled access not only assists in deterring potential problems, but it can also be used as a possible investigative tool in the event of some action or behavior. Knowing who can go where and when helps to answer two of the major questions of any investigation. While proper access control is considered a layer of security, there should be layers of access control within a facility. The degree and type of access control within a facility should be determined by the type of facility, the use of the facility and the assets to be protected. All protection systems use locked doors to preserve the integrity of a given room or area. Likewise, all efficient organizations must provide a system to grant access to these areas under special circumstances. The term special circumstance underscores the need to control special areas and to provide service to people who require legitimate access to a specific area. That service takes the form of an accurate and reliable method of tracking keys, access cards and other devices or codes used to gain access to locked areas. It should be policy that doors leading into and inside a facility be locked unless there is a need to have them unlocked. An example would be the main entrance doors to many buildings, which should remain unlocked during normal business hours and be locked after normal business hours. Lock and key control. Lock and key control is integral to any well-rounded security program. It is unlikely in any application that protection of assets will be achieved without relying heavily upon various locking devices. Inasmuch as that is the case, when securing a given set of assets, most security experts are aware that there are trade-offs among risk, cost, and convenience. Those risks include security of property, physical security, security of information, and the safety of students, faculty and visitors to a campus. Metal key locks. The most basic form of lock is one that utilizes a metal key. While this is adequate for low level security areas, it will not suffice for areas requiring mid- to high level security. Keys are relatively easy to duplicate making it difficult to track who has authorized access to this type of lock. Key locks should only be used in low level security applications. Combination locks. These locks are vulnerable because codes can be easily broken or compromised. Standalone card access lock (non-networked). This method provides a higher level of security compared to both keys and combination locks because there is nothing that can be duplicated like a key and there are no combinations to be ― Page 5 compromised. This lock is also capable of reporting a minimum of 1000 previous transactions recorded on the lock. The disadvantages of this lock are it has to be programmed by a type of handheld device connected directly to the lock. This lock is also not capable of providing an alarm if the door that it is on is compromised. Lock function. The two common types of locks allow exit from the inside of a room, but differ in how access is allowed from the outside. Opening a “storeroom function” lock from the outside requires either a key or coordination with electronic hardware. A door with a “classroom function” lock may be opened from the outside without a key if the toggle on the bolt side of the lock has been placed in the proper position. Most applications will be well served by a storeroom function lock. Classrooms should utilize either a storeroom or classroom function lock. Desirable features for doors Doors with sidelights that enable looking in and out of the room with the door closed Security doors at high value asset locations Exit device hardware for emergency exits Classroom function on some doors Strike plates on high value asset areas Removable combination and key locks should be secured when not in use or temporarily removed from gate Card Access. Electronic card access is more secure than lock and key control. This method of securing rooms and areas is the general standard with most companies for securing mid- to high-level areas. This form of access is relatively secure, especially when used in combination with CCTV monitoring and archiving. This lock should be used on most exterior doors, and some internal doors, especially executive office areas, computer rooms, telecommunication rooms, high-value equipment and tool rooms, research laboratories, and residence halls. Identification/Access Badges. An integral part of access control takes the form of identification/access badges. Wearing identification badges in plain sight by all faculty and staff, as well as contractors and visitors, is an essential part of any security philosophy and program. Identification badges can help identify who belongs in certain areas and who does not. On most campuses, it is impossible to know everyone. Should an unauthorized person gain access to a restricted area or be wandering around the campus, it is imperative that authorized personnel be able to clearly identify the person and challenge his or her right to be in that area. ― Page 6 A clearly written policy and procedure on issuance and wearing of badges is necessary as well as an ongoing educational security campaign to help employees understand the critical importance of not only wearing their own identification badge in plain sight, but also challenging potentially unauthorized personnel. 6. Money Handling_________________________________________________________ General Money Handling Guidelines Employees should be trained in money handling, even if they have been doing so for many years. Training should include the following points: Daily deposits should be compiled in a private area out of public sight. Large amounts of cash should never be counted or otherwise displayed in view of persons who are not part of the cash handling operation. Transportation should be monitored by security and/or escorted. This includes any distance – across the hall, within the facility, or outside the facility. Pick-up and movement should also be randomized daily, even if only by minutes, to avoid setting an observable pattern. Cash being picked up by student assistants or other non-security escorted personnel requires re-evaluation. This may be an unnecessary risk that can be avoided. Staff in cash rooms or other higher security areas should practice a higher level of access control. Make it a rule to restrict access to only those persons who require it. Campus administration should evaluate the need for duress buttons at larger cash handling positions. Money Handling Locations Cash handling positions should be within view of closed circuit TV cameras with the images archived for at least 30 days. A duress alarm should be installed at each teller, cashier, or business transaction desk in an area where cash is handled. The duress alarm should report to a 24 hour monitoring station whether it is on or off campus. Money drops, points at which a bag or envelope containing money can be dropped at a cash handling point after hours, should be of approved burglar resistant construction. Use of mail drops for money drops is not acceptable. The window through which transactions take place can be an attractive target for a “snatch and run” criminal. All such windows should include metal doors which can be rolled down at the end of the day or in case of emergency. ATM and Automated Payment Stations ATMs and automated payment stations for student debit cards can contain very large sums of money and present attractive targets for criminals. Commission of ― Page 7 criminal acts upon these devices as well a potential robbery of users can present a significant threat of harm to students or staff. All of these devices should be bolted to the floor or wall if they do not exceed a weight of 750 pounds. All of these devices should have alarm systems to monitor tampering and signs should advise users of this fact. All of these devices should be under the obvious view of CCTV cameras. All of these devices should be lit to a level of 10 foot-candles. None of these devices should be located within 50’ of any area that might conceal a potential aggressor. Higher Security Areas Building areas in which cash or other negotiable instruments are kept in quantities exceeding $1000 should have provisions for a safe. Standards for such safes are found in a separate section below. Areas in which the total of the cash or negotiable documents will, at any time, exceed $20,000 should have a high security room in which the required safe is located. Standards for those rooms are below. These rooms are not designed to be vaults but simply higher security than normal construction: Exterior walls of rooms designed to contain high security items should be constructed with ¾” plywood under the outer sheetrock layer. Doors should be steel with steel door frames. All hinges should be security hinges. The door should be equipped with a peephole. The door should have a self closer. The door should be equipped with a deadbolt locking device. The ceiling should be a “hard ceiling” with a layer of plywood under the sheetrock. The floor should be of poured concrete construction. HVAC wall and ceiling openings should be no larger than 4” by 12.” If the valuables are easily marketed, such as cash, the room should be equipped with a separate alarm system including door contacts and motion detection. These rooms should not open into a general employee or public area. Doors to these rooms should be within the view of a CCTV camera. A duress alarm should be installed at each teller, cashier, or business transaction desk in these areas. The duress alarm should report to a 24 hour monitoring station whether it is on or off campus. Cash handling positions should be within the view of CCTV cameras with the images archived for at least 30 days. ― Page 8 Money drops, points at which a bag or envelope containing money can be dropped at a cash handling point after hours, should be of approved burglarresistant construction. Use of mail drops for money drops is not acceptable. The window through which transactions take place can be an attractive target for a “snatch and run” criminal. All cash transaction windows should include metal doors which can be rolled down at the end of the day or in case of emergency. Safes Fire-resistant enclosures should never be confused with money safes; safes are more secure. Use safes where money is stored overnight. The following guidelines address the security-related aspects of safes: Any safe that weighs less than 750 pounds should be securely bolted to the floor to prevent unauthorized removal. Safes that are to be used for the storage of cash or other negotiable instruments in an amount that will, at any time, exceed $1000 shall be Underwriters Laboratories listed and carry the UL label. Safes used for storage of $1000 to $10,000 should carry the UL rating of TL15. Safes used for the storage of $10,000 to $20,000 should carry the rating of TL30. Safes used for the storage of over $20,000 in cash and negotiable instruments should carry the UL rating of TRTL30 . ― Page 9