SAVE THE CHILDREN INTERNATIONAL PROGRAMS ROLE PROFILE TITLE: Advocacy, Media, and Communications Director TEAM/PROGRAMME: oPt Country Office Senior Management Team GRADE: TBC LOCATION: oPt Country, Ramallah CONTRACT LENGTH: 24 Months CHILD SAFEGUARDING: Level 3: the role holder will have contact with children and/or young people either frequently (e.g. once a week or more) or intensively (e.g. four days in one month or more or overnight) because they work in country programs; or are visiting country programs; or because they are responsible for implementing the police checking/vetting process staff. ROLE PURPOSE: As a member of the Senior Management Team (SMT) in oPt the Advocacy, Media, and Communications Director shares in the overall responsibility for the direction and coordination of the Country Office. The Advocacy, Media, and Communications Director in his/her capacity is responsible for providing leadership to ensure excellence in building and maintaining effective working relationships with members and their donors, in both emergency and development contexts. SCOPE OF ROLE: Report to: Country Director of oPt CO Dimensions: oPt CO is a high complexity country, multi-member interest, with an annual budget of around $15m, and approximately 100 staff Staff directly reporting to this post: Advocacy Manager, Communication Officer, and Documentation Officer KEY AREAS OF ACCOUNTABILITY: As a member of the Senior Management Team, contribute to: Leadership of the oPt Country Office Support the development of an organisational culture that reflects the full spectrum (humanitarian and development) values, promotes accountability and high performance, encourages a team culture of learning, creativity and innovation, and supports staff to deliver outstanding results for children. Help design and implement a coherent organizational structure that is consistent with agency practices and appropriate to country office needs Ensure oPt Country Office complies with all Save the Policies, Essential Standards, and Procedures of the Quality Framework and KPIs. Ensure that all required support is provided promptly, during emergencies, working closely with the Regional Office Building and maintaining effective Country Office and Members relationships Develop and maintain good relations with members together with the SMT Be the first point of contact for members on country specific advocacy, media, and communications issues, ensuring that the country is appropriately represented to members Work with members and Country Office staff to ensure appropriate resourcing and timely delivery of agreed deliverables Implement the necessary processes to measure performance against KPIs; and support a culture of knowledge sharing. Participate in the oPt CO’s annual EPP workshop and ensure that the Advocacy, Media, and Communication Minimum Preparedness Actions (MPAs) are completed. Provide necessary support for incoming surge capacity during emergencies, working closely with Regional Office and Centre. Advocacy Lead the development and implementation of an advocacy strategy for the oPt Country Office. Support programme leadership to articulate their top priority advocacy objectives in line with the Country Office Strategic Plan Identify key opportunities and events for Save the Children oPt CO to position itself as the leading organisation for children’s issues in Palestine DATE: JUNE 2015 SAVE THE CHILDREN INTERNATIONAL PROGRAMS ROLE PROFILE Ensure that Save the Children receives national recognition for achieving proven and innovative national impact from well-managed child rights, development, and emergency response programs Support programme leadership and other program staff in their work, including development of a plan for achieving their priority advocacy objectives in both an emergency and development context. This should include guidelines on the meaningful and safe participation of children in advocacy Media and Communications Lead the development and implementation of a communication and media strategy for the oPt Country Office Liaise and maintain contact with members and implement communication activities including facilitating media visits and working within incoming media and communications staff during emergencies Ensure that the branding and communication guidelines of Save the Children are uniformly and consistently followed across the oPt Country Office Proactively develop a high profile for Save the Children in Palestine (within Palestine and beyond) through the production of high quality, well researched, and well written products (in a variety of mediums) reflective of the full spectrum portfolio, responding quickly and appropriately to external requests for information, especially in emergencies Develop and deliver a clear and effective system for internal communications including the dissemination of newsletters and other documents and publications or internal stakeholders including being able to scale up the delivery of robust communications material during emergencies Staff Management, Mentorship, and Development –Advocacy, Media, and Communications Ensure appropriate staffing within Advocacy, Media, and Communications team Ensure that all staff understand and are able to perform their role in an emergency Manage the Advocacy, Media, and Communications team; define expectations, provide leadership and technical support as needed, and evaluate direct reports regularly Ensure the recruitment, training, and development of staff as appropriate and ensure availability of appropriate professional development opportunities for staff Incorporate staff development strategies and Performance Review and Objective Setting HR Guidance into team building process; including the establishment of clear, measureable objectives, ongoing feedback, periodic reviews and fair and unbiased evaluations. Coach, mentor, recognize/reward outstanding performance, document that is less than satisfactory, with appropriate performance improvements/ work plans BEHAVIOURS (Values in Practice) Accountability: Hold self-accountable for making decisions, managing resources efficiently, achieving and role modelling Save the Children values and CO policies Hold the team and partners accountable to deliver on their responsibilities - allowing staff opportunities to deliver in the best way, providing the necessary development to improve performance and applying appropriate consequences when results are not achieved Ambition: Set ambitious and challenging goals for themselves (and their team); take responsibility for their own personal development and encourage others to do the same Widely share Save the Children values and vision, engage and motivate others Future orientated, think strategically Collaboration: Build and maintain effective relationships, with their team, colleagues, members and external partners and supporters Value diversity Approachable, good listener, easy to talk to Creativity: Develop and encourage new and innovative solutions Willing to take disciplined risks Integrity: DATE: JUNE 2015 SAVE THE CHILDREN INTERNATIONAL PROGRAMS ROLE PROFILE Honest, encourage openness and transparency QUALIFICATIONS AND EXPERIENCE Essential University degree in Policy, Media, or Communications or an area of relevant social development; Master’s degree or a minimum of 5 years demonstrated experience in progressively responsible positions with Save the Children in Advocacy, Media, and Communications Substantial experience in a corporate or an NGO environment, with experience in successfully leading the development and implementation of communication and campaign strategies for an international humanitarian organisation in oPt (or the Middle East) Highly developed cultural awareness and ability to work well in an international environment with people from diverse backgrounds and cultures Ability to present complex information in a succinct and compelling manner High Fluency in Writing and Presentation skills in English Ability and willingness to dramatically change work practices and hours, and work with incoming surge teams, in the event of emergencies Commitment to Save the Children values Highly Desirable Experience solving complex issues through analysis High Fluency in writing and presentation skills in Arabic Highly developed interpersonal and communication skills including influencing, negotiation and coaching Experience of building personal networks, resulting in securing significant new opportunities for the organisation Has a strong international network within media and marketing A general appreciation of the issues concerning the INGO sector with an in-depth knowledge in communications, marketing and/or fundraising Demonstrable track record of leading change, resulting in significant results for the organisation and their stakeholders Strong results orientation Date of issue: June 2015 Authors: David and Paulette Hassell, Co-CDs, oPt CO DATE: JUNE 2015