GB 401 Business Ethics COURSE SYLLABUS: Spring 2015 Section, Section 110 (16 Week Online) Ms. Jessica Robin COURSE OVERVIEW This course is designed to provide an examination of contemporary organizational ethical issues and challenges. Emphasis will be placed upon stakeholder management and sustainability, meaning the manager’s corporate social responsibilities to a wide variety of stakeholders. Ethical dilemmas and decision-making frameworks and approaches at the personal, group, organizational and societal levels will be explored. Student engagement in real-world applications through case study analysis and service learning is a critical portion of the course. Prerequisites: GBK 301, MGTK 301 STUDENT LEARNING OUTCOMES The overall objective of this course is for each student to develop a critical thinking approach regarding many of the significant ethical concerns confronted by organizational members within the contemporary business world. The extent to which firms are responsible to society concerning such critical issues as the environment will be explored in depth. This course is required for COBA/BBA majors. This course would be a good elective for ANY students having achieved senior level status wanting a better understanding of the manager’s social and environmental responsibilities to key stakeholder groups. Upon successful completion of this Business Ethics course, the student will be able to: 1. Demonstrate understanding of the definition of ethics and the importance and role ethical behavior serves in the business world today. 2. Demonstrate understanding of how business ethics relates to larger moral and philosophical frameworks. 3. Identify ethical dilemmas that occur in the workplace. 4. Evaluate an ethical situation by applying the steps involved in ethical decision making. 5. Evaluate the concept of Corporate Social Responsibility, and explore its relevance to ethical business activity. 6. Identify the moral obligations of businesses to the environment. 7. Comprehensively analyze in professional business caliber writing real-world business firm’s activities regarding ethical and social responsibility via written case study analyses. 1 GB 401 Syllabus Spring 2015 Ms. Robin 1.14.2015 8. Participate in and reflect upon at least two service learning projects in the student’s local community. 9. Formulate a particular stance on a business ethics issues and defend in professional business caliber writing that stance. 10. Apply rules of netiquette and use clear writing in web-based interactions with colleagues on issues of business ethics and social responsibility. METHOD OF INSTRUCTION This course is a 100% online course utilizing the TAMUCT Blackboard 9.1 platform: https://tamuct.blackboard.com/. Students will access all course materials (except textbook), assignments, student-instructor and student-student communication, activities, exams and resource links via the Course Web Site. Online learning requires students to be self-disciplined. Be sure you understand and are prepared to comply with all required class assignments and deadlines. Be prepared to spend 8-12 hours per week on readings and assignments. Note that the Service Learning requirements of the class require additional community service time during the evenings or Saturdays. The course is divided into 8 units. Dates and associated assignments are provided in the Course Schedule in the last section of this syllabus and on the course calendar on the course web site. INSTRUCTIONAL MATERIALS & SUPPORT RESOURCES Required Text: Hartman, L.P., DesJardins, J. & MacDonald, C. 2014. Business Ethics: Decision Making for Personal Integrity and Social Responsibility, 3rd Edition. McGraw-Hill. ISBN #978-007-802945-5 Additional assigned articles, web sites, videos and cases will be provided via the course web site. WRITING INTENSIVE (WI) COURSE As a designated “WI” course, there are special skills and abilities that must be demonstrated and refined throughout this course. Drawing on elementary writing skills students should have acquired in their general education courses and GBK 301, this course is intended to further promote professional business level writing skills. Upper division business WI courses are intended to foster the development of communication skills needed for participation in the business world, where effective communication is a highly valued and marketable skill. This course will focus on continuous improvement in written and internet-based communication. Writing skills will be tested and developed via case studies, essays, and reflection journals. Given the ever increasing reliance of the business world on the internet, email and social media, netiquette and internet communication skills-building will be integrated via active use of discussion board interaction. The instructor will provide ongoing feedback of each 2 GB 401 Syllabus Spring 2015 Ms. Robin 1.14.2015 individual’s written communication skills. Detailed evaluation rubrics will be provided for students to understand expectations and progress. It will be the student's responsibility to make the instructional adjustments and corrections throughout the semester. YOUR INSTRUCTOR & CONTACT INFORMATION Name: Campus Office: Contact: Office Hours: Management Dept. POC: Ms. Jessica Robin Virtual Office Blackboard (Bb) Message tool on the Course Blackboard site first OR Alternate (if Blackboard is down): jrobin@tamuct.edu I have virtual hours all day long. I am readily accessible through Blackboard message, which I check daily during the week and once a day on weekends. I will get back to you within 24-36 hours during the week and within 36 hours on the weekend. Be sure to allow plenty of lead time prior to a due date if you are asking about an assignment. Christine Garza – Administrative Assistant, Dept. of Management and Marketing, COBA Founders Hall, Room 318 Phone: (254) 519-5437 Fax: 254-501-5825 cobainfo@tamuct.edu ACADEMIC INTEGRITY Texas A&M University - Central Texas expects all students to maintain high standards of honor in personal and scholarly conduct. Any deviation from this expectation may result in a minimum of a failing grade for the assignment and potentially a failing grade for the course. All academic dishonesty concerns will be reported to the university's Office of Student Conduct. Academic dishonesty includes, but is not limited to, cheating on an examination or other academic work, plagiarism and improper citation of sources, using another student's work, collusion, and the abuse of resource materials. When in doubt on collaboration, citation, or any issue, please contact your Professor before taking a course of action. More information can be found at: http://www.tamuct.edu/departments/studentconduct/academicintegrity.php Links to academic integrity resources can also be found on the left-hand menu on the course web site. DROP POLICY It is the student’s responsibility to be aware of University mandated drop deadlines should you find yourself needing to drop this course. The deadlines are all available via the “TAMUCT Academic Calendar” link from the Course web site left-hand menu. If you discover that you need to drop this class, you must contact the Records Office and request the necessary paperwork. Professors cannot drop students; this is always the responsibility of the student. The record’s office will give a deadline for which the form must be returned, completed, and signed. Once you return the signed form to the 3 GB 401 Syllabus Spring 2015 Ms. Robin 1.14.2015 records office and wait 24 hours, you must go into Warrior Web and confirm that you are no longer enrolled. If you are still enrolled, FOLLOW-UP with the Records Office immediately. Should you miss the deadline or fail to follow the procedure, you will receive an F in this course. Incompletes are not given except for documented medical or family emergencies, with a significant (at least 2/3) portion of the course already completed. LIBRARY & RESEARCH SERVICES INFORMATION LITERACY focuses on research skills which prepare individuals to live and work in an information-centered society. Librarians will work with students in the development of critical reasoning, ethical use of information, and the appropriate use of secondary research techniques. Help may include, yet is not limited to: exploration of information resources such as library collections and services, identification of subject databases and scholarly journals, and execution of effective search strategies. Library Resources are outlined and accessed at http://www.tamuct.edu/departments/library/index.php In addition, links to the Library, APA format and research databases are available from the left-hand menu on the course web site. TECHNICAL REQUIREMENTS & SUPPORT For this course, you will need reliable and frequent access to a computer and to the Internet. If you do not have frequent and reliable access to a computer with Internet connection, please consider dropping this course and substituting a face to face course. Logon to https://tamuct.blackboard.com to access the course. Username: Your MyCT username (xx123 or everything before the "@" in your MyCT e-mail address) Initial password: Your MyCT password Check browser and computer compatibility by following the “Browser Check” link on the TAMU-CT Blackboard logon page. (https://tamuct.blackboard.com) This is a CRITICAL step as these settings are important for when you take an exam or submit an assignment. If you need a refresher on Blackboard tools use the links available on the left-hand course menu to access training materials and on-demand videos. Capability to use key Bb tools, such as Exams, Assignments, Journals, Messaging and Discussion Boards, is critical to success in this course. Technology issues are not an excuse for missing a course requirement. Be sure to make sure that your computer is configured correctly to support 4 GB 401 Syllabus Spring 2015 Ms. Robin 1.14.2015 course requirements well in advance of deadlines. Checking your connections prior to beginning an Exam is especially important. Technology Support: For technological or computer issues, students should contact Help Desk Central. 24 hours a day, 7 days a week: Email: helpdesk@tamu.edu Phone: (254) 519-5466 Web Chat: http://hdc.tamu.edu *When calling for support please let your support technician know you are a TAMUCT student. Contact your professor via the “Course Q&A” discussion forum or Bb messages for course CONTENT issues (NOT technology issues--they should be directed to the Help Desk). STUDENTS WITH DISABILITIES: At Texas A&M University – Central Texas, we value an inclusive learning environment where every student has an equal chance to succeed and has the right to an education that is barrier-free. The Office of Disability Support and Access is responsible for ensuring that students with a disability enjoy equal access to the University's programs, services and activities. Some aspects of this course or the way the course is taught may present barriers to learning due to a disability. If you feel this is the case, please contact Disability Support and Access at (254) 501-5831 in Warrior Hall, Ste. 212. For more information, please visit their website at www.tamuct/disabilitysupport. Any information you provide is private and confidential and will be treated as such. Please advise Ms. Robin within the first week of class of any accommodations needed. TUTORING Tutoring is available to all TAMUCT students, both on-campus and online. Subjects tutored include Writing, so could be a very useful resource for students in this “Writing Intensive” course. Tutors are available at the Tutoring Center in Warrior Hall, Room 111. Visit http://www.tamuct.edu/departments/academicsupport/tutoring-services.php for tutor schedules and contact info. Tutoring is available both online via tutor.com (link to http://www.tamuct.edu/departments/academicsupport/tutoring.php) and in-person. COURSE REQUIREMENTS Student Profile and Course Agreement: Students should review this Syllabus in depth and be sure they are willing to comply with all assignments and deadlines in this course. The course agreement requires students to agree to these expectations and promise that they have the computer set-up and self- 5 GB 401 Syllabus Spring 2015 Ms. Robin 1.14.2015 discipline needed for a fully online course. This profile/agreement is due the end of the first week of class and is worth 20 points. Introductory (“Meet and Greet”) Forum: Each student will be required to post an introduction on the discussion board under “Introductions”. No work will be graded until your introduction has been posted. Your Introduction is due the end of the first week of class and is worth 20 points. Exams: There will be THREE required online exams. Each exam will cover 3-4 text chapters and related supplemental readings, and test students’ knowledge of the key frameworks and concepts. The test questions will be multiple choice and true/false. Exams will be available over a 4 day period online, dates are noted in the course schedule. The online exams will be timed and once started, must be completed at that time. The chapter PowerPoint lectures, glossaries, and self-quizzes are all useful study guides for the Exams. The Exams that cover 3 chapters will be worth 60 points (15 questions per chapter, each worth 1.33 points); the Exam covering 4 chapters will be 60 points (15 questions per chapter, each worth 1.33 points). Case Study Assignments: There are two required case assignments during the semester – failure to complete these written assignments will result in not passing this course. They are a critical aspect of the Writing Intensive portion of the course. Each case will require complex analysis of real-world organizational situations using frameworks from the text and assigned discussion questions. Case One will involve two phases. After initial submittal it will be returned with feedback concerning both analysis and writing. If students do not receive a passing grade on their first attempt they will be required to submit a rewrite of the original analysis. Detailed instructions for these cases will be provided separately on the course web site. Each case study is worth 70 grading points. Discussion Forums: There will be an assigned Discussion Forum associated with 3 units of the course. Topics for the forums will vary and could include “debates” in the text, a question exploring a portion of the text readings indepth, a supplemental topic based on a current business press article, or information from a reliable ethics resource center. Two postings (20 points for each) will be required for each forum-please note the separate due dates of each. Each forum’s participation is worth a total of 40 points. A detailed evaluation rubric is provided for these forum assignments. Students must follow appropriate “netiquette” in these forums. Late postings and attempts to post after the deadline will result in a zero. Service learning projects: Service learning is an interactive learning methodology that involves performing community service work while reflecting on that activity and linking it to course frameworks. Corporate social responsibility is a critical concept covered in this course. Most corporations and business firms now attribute a vital role to be involved in volunteer work in their local communities. We will “mimic” these types of volunteer projects via two required service projects during the semester. 6 GB 401 Syllabus Spring 2015 Ms. Robin 1.14.2015 Scheduled group projects in the Central Texas area will be available for students that would like to work on the required service hours as part of a university group. Students who do not live in the Central Texas area or who prefer to conduct their service hours individually may complete a form petitioning their professor to approve two individually selected projects. Ideas for agencies that would have established relationships with the University can be found on the Office of Civic and Student Engagement website, link to http://www.tamuct.edu/departments/studentactivities/outreach.php If performed individually, students must gain verification from an official staff member at their chosen agency of the volunteer hours completed (a form will be provided for student’s use). Over the course of the semester students must complete at least 2 distinct projects for a total of at least 12 hours of service. 10 grading points are available for submittal of your service commitment form complete and on time; 50 grading points are available for completion of service hours. After completion of service hours, students must turn in two required reflection journals about their service. Each Journal is worth 60 possible grading points. Following the first reflection journal there will also be a required online Discussion Forum, worth 20 grading points. Information about service learning, the group service projects, forms for requesting individual project approval, approval of hours, and guidelines for the reflection journal will be posted on the course web site. CLASS / GRADING POLICIES Posting of Grades: All student grades will be posted on the Blackboard Grade book and students should monitor their grading status through this tool. Grades for all assignments will be posted no later than one week after the assignment is due. Grades on Exams will be available once the availability period for the Exam has passed. Due Dates and Late Submissions: Students should post all assignment due dates on the personal calendar most useful to them. Late submission will not be allowed in this course unless you or a family member in your immediate care experiences a medical emergency. You must communicate this information to your Professor at the soonest available time PRIOR to or on the day of the deadline, and provide a doctor’s statement. Changes to Syllabus: This syllabus serves as an instructional and study planning document. Although every effort will be made to maintain the schedule and activities presented herein, it may become necessary during the course of the semester to make changes to the syllabus. 7 GB 401 Syllabus Spring 2015 Ms. Robin 1.14.2015 In such events, changes will be announced via the course web site and Instructor announcements. The new date will be published in the revised version of the Syllabus. Grading Policy: Minimum points required for a specific course grade are noted on the table under Grade Computation in the next section. Minimum points required for a specific course grade will NOT be revised for any reason. GRADE COMPUTATION There are 700 grading points available in this class, assigned as follows: Student Profile and Course Agreement Introduction Forum Exams: Exam 1 (Ch. 1-3) 60 points Exam 2 (Ch. 4-6) 60 points Exam 3 (Ch. 7-10) 80 points Case Studies (2 @ 70 pts. each)* Service commitment form Completion of service hours Service Learning Reflection Journal* (2 entries @ 60 points each & one discussion forum worth 20 points) Discussion Forums ( 3 @ 40 pts. each) Total Points Possible: 20 points 20 points 200 points 140 points 10 points 50 points 140 points 120 points 700 points *Writing Intensive - As a designated Writing Intensive course, Students must also achieve a 70% or better on the WI components (noted above by *) to pass the course. Course Grade Calculation Minimum Points Required A 90% X 700 630 B 80% X 700 560 C 70% X 700 490 D 60% X 700 420 F 50% X 700 350 or less COURSE SCHEDULE Grading Points available for each assignment noted in ( ) All graded assignments & due dates are noted in bold, time for each is 11:59 p.m. 8 GB 401 Syllabus Spring 2015 Ms. Robin 1.14.2015 Unit Dates Topic / Reading Course Introduction Week 1 1/20 – 1/26 Chapter 1: Ethics and Business Introduction to Service Learning 1 Chapter 2: Ethical Decision-Making: Personal and Professional Contexts Week 2 1/27 – 2/2 Week 3 2/3 – 2/9 2 9 Chapter 3: Philosophical Ethics and Business Assignments Be sure fully understand Syllabus & all course requirements, then complete Student Profile and Course Agreement Assignment, Due 1/26 (20 pts) Student Post to Introductory Forum, Due 1/26 (20 pts) Read Ch. 1; Study PPT, Glossaries & Take Self Quiz Listen to Ch. 1 & Introduction to Service Learning Video Presentation Read Ch. 2; Study PPT, Glossaries & Take Self Quiz Read “The Parable of the Sadhu”, pp. 67-73. First assigned Discussion Forum topic, read assigned questions, Posting 1 due 1/31 (20 points), Posting 2 due 2/2 (20 points) **To receive credit for the discussion forums they must be posted by the due dates. Read & Study Ch. 3 and associated resource materials View Ch. 3 Video Lecture Case 1: Easy on the Wallet or Easy on the Earth due 2/9 (70 pts) **Read instructions and grading evaluation criteria very carefully. If you do not receive a passing grade (53 points or above) – you will be required to re-write the case. GB 401 Syllabus Spring 2015 Ms. Robin 1.14.2015 Exam 1 Week 4 2/10 – 2/16 Intro to Service Learning Week 5 2/17 – 2/23 3 Chapter 4: The Corporate Culture – Impact and Implications Service Learning Project 1 Chapter 5: Corporate Social Responsibility Service Learning Reflection Journal Due Week 6 2/24 – 3/2 Week 7 3/3 – 3/9 4 10 Service Learning & CSR Reflection Journal 1 Discussion Forum Take Exam 1, covers Chapters 1-3 and supplemental readings on service learning. Exam available online 2/13 to 2/16, due 2/16; once started online must be completed in one sitting (60 points) Listen to Service Learning video, and submit Project Commitment form due 2/16 (10 points) Read & Study Ch. 4 and associated resource materials FIRST Saturday Service Learning Group Project, Ronald McDonald House Temple, Texas 2/21: 9 a.m. – 3 p.m. (25 points) If doing individual project, first set of volunteer hours approved by staff member DUE 2/23 to SL Hours 1 assignment (25 points) Read & Study Ch. 5 and associated resource materials Read Reading 5-3, “The Link between Competitive Advantage and CSR”, pp. 250-256 Listen to Ch. 5 Video Presentation Link to University of Minnesota Service Learning Center web site and reading on “Reflection in Service Learning” Service learning Reflection Journal 1 due 3/2 (60 points) Service Learning Reflection Journal Discussion Forum, 1st post due 3/7 (10 points), 2nd posts (10 points) due 3/9 GB 401 Syllabus Spring 2015 Ms. Robin 1.14.2015 Week 8 3/10 – 3/14 & 3/22 – 3/23 (Spring-Break is 3/15-3/21) Chapter 6: Ethical Decision-Making: Employer Responsibilities and Employee Rights Exam 2 Week 9 3/24 – 3/30 5 Week 10 3/31 – 4/6 Week 11 4/7 – 4/13 6 Week 12 4/14 – 4/20 11 Chapter 7: Ethical Decision-Making: Technology and Privacy in the Workplace Chapter 8: Ethics and Marketing Chapter 9: Business and Environmental Sustainability Chapter 10: Ethical Decision-Making: Corporate Governance, Accounting & Finance Read & Study Ch. 6 and associated resource materials Case 2, “Walmart”, due AFTER SPRING BREAK on 3/23 (70 points) Take Exam 2, covers Chapters 4-6 and supplemental readings on service learning Exam available online 3/27 to 3/30, due 3/30; once started online must be completed in one sitting (60 points) Read & Study Ch. 7 and associated resource materials Discussion Forum 2: “Being Smart about Smartphones.” 1st post due 4/4 (20 points); 2nd post due 4/6 (20 pts) Read and Study Ch. 8 and associated resource materials Read and Study Ch. 9, assigned supplemental readings, and associated resource materials Discussion Forum 3: “Life Cycle Analysis“. 1st post due 4/11 (20 points), 2nd post due 4/13 (20 points) Read and study Ch. 10 and associated resource materials GB 401 Syllabus Spring 2015 Ms. Robin 1.14.2015 Service Learning Project 2 Week 13 4/21 – 4/27 7 Week 14 4/28 – 5/4 Service Learning Wrap-Up Exam 3 Weeks 15 & 16 5/5 – 5/13 8 Second Saturday service learning Group Project, Special Olympics – Waco, TX 4/25, 9 a.m. – 3 p.m. If doing individual projects, second set of volunteer hours approved by staff member DUE 4/27 to SL Hours 2 assignment (25 points) Service learning Reflection Journal 2 due 5/4 (60 points) Take Exam 3, covers Chapters 7-10 Exam available online 5/9 to 5/13 (5 day period to accommodate other finals), due 5/13; once started online must be completed in one sitting (80 points) This course schedule is subject to change at the discretion of the Instructor. Should it change, a new Syllabus with different date in the footer will be published on the course web site and students will be notified of the change. 12 GB 401 Syllabus Spring 2015 Ms. Robin 1.14.2015