LUCY AMES
0414 743 969
53 Regatta Avenue
Oxenford QLD 4210
lucy.ames@hotmail.com
CORE SKILLS / COMPETENCIES
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Time Management
Strong Office
Administration
Experienced Teacher Aide
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Strong Negotiator
Problem Solving Skills
Goal Oriented
HSE Knowledge & Focus
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Work Independently
Adaptive
EMPLOYMENT/ Work Experience
ORGANISATION:
Location:
Role:
Brisbane Catholic Education
Mother Theresa Primary (Jan 2014 to present)
Jubilee Primary (Aug 2009 to Dec 2013)
School Officer (Prep – Year 7)
Key Responsibilities:
Assist classroom teacher
Administration duties
o
Working with ASD, Hearing Impaired and other Verified children
o
Guided reading
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Assessment of children’s academic capabilities
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Test children for Sight Words, spelling, and Art & Craft activities
ACHIEVEMENTS:
o
o
o
I quickly adapt to new situations and quickly assess the requirements of the class. I have always
received positive feedback from all class teachers I assist.
ORGANISATION:
Role:
Period:
Woolworths
Retail Assistant
September 2003 – January 2007
Key Responsibilities:
o
o
o
o
Customer Service
Replenishing Stock
Carry out Stocktake
Administration Duties
ACHIEVEMENTS:
o
Shortly after been employed for Night Fill duties I was promoted to ticketing and planograms. I
was also called upon to assist in the Office as required as a result of my proficient Administration
competencies
ORGANISATION:
Role:
Period:
Self-Employed
Property Manager (Management Rights)
January 2001 – October 2002
Key Responsibilities:
Managed the maintenance of all properties in a cost effective and timely manner
Negotiated and administered lease contracts to achieve the maximum return on investment for the
lessors.
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Demonstrated a comprehensive working knowledge of the PAMD Act and other legislative
requirements
o
Manage the Rent Roll of fifty properties and collect and distribute rental income ($50,000 per
month)
ACHIEVEMENTS:
o
o
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Transformed the business from a Unit Complex with a mere 60% occupancy rate and in excess of
$11k in rental arrears to one with 100% Occupancy rate and nil arrears in under four months.
ORGANISATION:
Role:
Period:
Australian Bureau of Statistics
Area Manager - Census
October 1996 – October 1997
Key Responsibilities:
o
o
o
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Responsible for the Recruitment, Training and Supervision of Census Collectors in my Area
Ensure Census was carried out to Government Guidelines
Ensure Census Data was distributed and collected in a timely manner
Ensure the completion and security of Census Data
Responsible for complaint handling in the area
Ensure Census Data was sealed and delivered to the Area Project Director
ACHIEVEMENTS:
o
Received a commendation from the Project Director for the high level of service provided.
ORGANISATION:
Role:
Period:
Telstra Corporation
Executive Assistant
January 1985– April 1995
Key Responsibilities:
Personal Assistant to the Executive Director of the Division
Manage the Director’s schedule
Prepare budget for various Departments within the Division
Meeting and greeting clients and visitors to the office.
Typing documents and distributing memos.
Supervising the work of office juniors and assigning work for them. Handling incoming /
outgoing calls, correspondence and filing.
Faxing, printing, photocopying, filing and scanning.
Organising business travel, itineraries, and accommodation for managers. Monitoring
inventory, office stock and ordering supplies as necessary. Updating & maintain the
holiday, absence and training records of staff. Responsible for purchase orders.
Raising of purchase orders and invoice tracking.
Creating and modifying documents using Microsoft Office.
Setting up and coordinating meetings and conferences.
Updating, processing and filing of all documents.
ACHIEVEMENTS:
o
Received Recognition Award for outstanding contribution to the Division.
SUMMARY:
I consider my major strength to be my aptitude to readily assimilate to new environments, to
quickly learn new systems and processes. I have an ability to easily relate to and communicate
with people across all levels, which helps me develop strong relationships.
EDUCATION / QUALIFICATIONS:
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Positive Notice ‘Blue Card’ (Working with Children)
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Construction Industry General Safety Induction ‘Blue Card’
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Restricted Letting Agent Licence (REIQ)
REFERENCES:
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Trevor Sketcher (APRE – St Hilda’s College) – 0410 364 392
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Maria Higgins (Finance Secretary – Jubilee Primary School) – 0407 600 240
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Cathy McGurk (IBM Manager) - 0423 841 175