Ripon Museum Trust
Job Description and Person Specification
Post:
Location:
Salary Band:
Hours of work:
Responsible to:
Museum Learning Assistant
Ripon Museum Trust Office (The Workhouse Museum, Allhallowgate)
£7.50/hour
20 hours per week. Hours can be worked flexibly but some hours may be evening or
weekend
Carrie Philip, Learning Manager
This is a temporary position in response to a short term need for additional museum support as part of a
project funded by Arts Council England.
Ripon Museum Trust is seeking a reliable and flexible learning assistant. The ideal candidate will be able to
work across 3/4 days providing support to the Museums activity.
Job Description – Job purpose, duties and responsibilities
The postholder will be required:
 To facilitate adult guided tours across all three museum sites.

To deliver agreed sessions to school and youth groups in all three museums.

When delivering alongside volunteers to take the lead in setting up activities, greeting groups, and
ensuring the whole visit runs smoothly.

To deliver and manage the day to day bookings of learning and group visits, arrange timetables and
book volunteers and staff and communicate the days programme across the museums.

To contact organisations and discuss our learning offer and their requirements in order to encourage
group and learning visits.

To deliver sessions outside of normal work hours when required.

To work as part of the Learning Team, and the Museums Trust generally, to ensure that visitors receive
engaging and accurate information.
The postholder may be occasionally required to:
 Cover museum desk duties during the week and at weekends

General cleaning and tidying.
Note: Notwithstanding the Job Purpose and Duties & Responsibilities included in this job description, the
postholder must be prepared to undertake additional tasks, duties and responsibilities at the discretion of
the Learning Manager and that fall within the strategic objectives of the Ripon Museum Trust.
Principal Relationships
Staff
Learning Manager
Volunteers Manager
Director
Other
Ripon Museum Trust Volunteers
Members of the public
Person Specification:
Essential
Desirable
Evidence
Knowledge and Experience
Experience of Microsoft Office suite esp. Word, Outlook
and Excel Databases

Appl. Form
Experience working in a heritage setting

Appl. Form
Aware of issues concerning the protection of children and
vulnerable adults

Appl. Form +
References.
Experience of telephone sales and working to targets

Appl. Form +
References.
Experience as a teacher or tour guide

Appl. Form
Personal Skills
Persistent and able to handle rejection well

Interview

Good intergenerational skills
Interview
Good numeracy

Appl. Form
Excellent verbal and written communication skills

Appl. Form +
Interview
Able to work alone without supervision

Appl. Form +
Interview
Good time management skills

Appl. Form +
Interview
Able to work well to an agreed standard of delivery

Appl. Form +
Interview
Post holders will be expected to be flexible in undertaking the duties and responsibilities attached to their
post and may be asked to perform other duties, which reasonably correspond to the general character of
the post and are commensurate with its level of responsibility.
A DBS clearance will be required for this post. We will be happy to arrange this for the successful
candidate.
Ripon Museum Trust is an equal opportunity employer. We welcome applications from all suitably
qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age