Ripon Museum Trust
Job Description and Person Specification
Post:
Location:
Salary Band:
Hours of work:
Responsible to:
Museum Administrative Assistant
Ripon Museum Trust Office (The Workhouse Museum, Allhallowgate)
£7.50/hour
20 hours per week. Hours can be worked flexibly but some hours would be required
on a Friday
Wendy Hunwick-Brown Volunteers Manager
This is a temporary position in response to a short term need for additional museum support as part of a
project funded by Arts Council England.
Ripon Museum Trust is seeking a reliable and flexible administration assistant. The ideal candidate will be
able to work across 3/4 days providing support to the Museums activity.
Job Description – Job purpose, duties and responsibilities
The postholder will be required to:
 Respond to general emails and telephone enquiries on behalf of RMT and redirect any specific
enquiries as appropriate.

Communicate with volunteers via phone and email to fill monthly rotas for three sites.

Produce and disseminate rotas to volunteers.

Ensure museum diaries, rotas and information is up to date in order that volunteers are aware of
“on duty” volunteers/staff particularly at the weekend.

Handle cash and prepare floats and undertaking cashing up procedures where necessary.

Give administrative support to the Volunteers Manager to ensure the museums are operationally
ready

Learn about the EPOS till system and be able to support volunteers in using it.

Take messages as appropriate.

Update the membership and volunteer database as appropriate.

Develop the filing system (paper and PC based)
The postholder may be occasionally required to:

Cover museum desk duties during the week and at weekends

General cleaning and tidying.
Note: Notwithstanding the Job Purpose and Duties & Responsibilities included in this job description, the
postholder must be prepared to undertake additional tasks, duties and responsibilities at the discretion of
the Volunteers Manager and that fall within the strategic objectives of the Ripon Museum Trust.
Principal Relationships
Staff
Volunteers Manager
Learning Manager
Director
Other
Ripon Museum Trust Volunteers
Members of the public
Desirable
Evidence
Experience of working in Administration

Appl. Form
Experience in Customer Relations

Appl. Form
Experience of working in voluntary orgs

Knowledge of health and safety regulations

Person Specification:
Essential
Knowledge and Experience
Experience of Microsoft Office suite esp. Word, Outlook
and Excel Databases
Personal Skills

Appl. Form +
References.
Appl. Form +
References.
Appl. Form
Excellent communication skills, both oral and written

Interview
Empathy and good people skills

Interview
Strong numeracy skills

Appl. Form
Comfortable working within a busy team, and taking the
initiative within agreed powers of delegation
Ability to meet objectives and work to deadlines

Appl. Form +
Interview
References
Organisational and administrative skills and the ability to
work under pressure


Appl. Form +
Interview
Post holders will be expected to be flexible in undertaking the duties and responsibilities attached to their
post and may be asked to perform other duties, which reasonably correspond to the general character of
the post and are commensurate with its level of responsibility.
Ripon Museum Trust is an equal opportunity employer. We welcome applications from all suitably
qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age