Business Plan 2014 – 2017 Introduction The Law Society of Jersey was first established in 1899. However, it was not until 1 January 2007 when The Law Society of Jersey Law 2005 came into force that the Society assumed statutory regulatory powers for the legal profession in Jersey. Purpose Since 2007, the Society has been through a period of significant transition in moving from a representational role to one in which it has statutory responsibilities for oversight of the conduct of Advocates and Solicitors of the Royal Court. Further evolution of the Society’s statutory and regulatory responsibilities is expected during the course of the next business plan period. The Law Society of Jersey is the statutory regulatory body for Advocates and Solicitors of the Royal Court of Jersey. Established in 1899, its purpose is to support and represent its members, promoting the highest standards of professional conduct and the rule of law. In traversing this dual role, the Society can correctly be described as both the ‘champion’ and ‘conscience’ of the profession. This business plan builds on the Society’s first plan, running from 2008, and which has provided a framework from which this new plan has been developed, assessing and reflecting upon the progress made and creating a framework for achievement over the next four years, crystallising the Society’s position as an effective regulator of legal services and as the voice of the legal profession in Jersey. Mission The Mission of The Law Society of Jersey is to: (i) (ii) (iii) (iv) Represent and regulate the legal profession in Jersey so as to promote high standards of practice; Maintain and promote the highest professional standards and conduct; Safeguard clients in the public interest; and Act as the voice of the legal profession Statutory Objects Professional Principles The objects1 of The Law Society of Jersey are: Members of the Society are required to adhere to The Law Society’s Code of A. To encourage and promote the upholding of the rule of law. B. To promote high standards of professional conduct among Conduct2, the key tenets of which are captured in five ‘professional principles’ governing expected behaviour and conduct. practitioners. C. To regulate, foster and protect the interest of its members and the practice of law in Jersey. D. To encourage and promote the study of law. E. To make representations as appropriate on any matter affecting:(i) the administration of the law, the judicial system or the legal profession; (ii) civil rights or liberties or matters of public interest; or (iii) the enactment of legislation or the review or reform of existing laws; and F. To do everything that is reasonably, incidental or conducive to the attainment of those objects. Professional Principles 1 2 Article 8, The Law Society of Jersey Law 2005 The Law Society of Jersey, Code of Conduct Act with independence and integrity Maintain proper standards of work Act in the best interests of clients Comply with duty to the court Maintain confidentiality actions, necessitate the implementation of a robust visit programme by the Who we are and what we do Society. Membership of the Society is divided into Ordinary Members, Retired Members and Associate Members. o All Advocates and Solicitors of the Royal Court who practise Jersey Law, other than Crown Officers and qualified Jersey lawyers employed by the Law Officers’ Department are required to maintain Ordinary Membership of the Law Society. o The Law Society of Jersey is the representative body of Advocates and may maintain Associate Membership. Ecrivains of the Royal Court. It was incorporated, with effect from 1 January o 2007, under The Law Society of Jersey Law 2005, as, amongst other things, As at 1 September 2013, there were 305 Ordinary Members, 14 Associate The Society has a dual role in representing the interests of, and supporting, Members and 6 Retired Members. Members pay subscriptions based on its members, while regulating activity in the public interest. category of membership. Membership numbers have risen sharply in recent Regulation is currently based on adherence to key professional principles years, more than doubling over the last decade. within a Code of Conduct, with enforcement through statutory-based Members who have retired from practice may maintain Retired Membership. the statutory regulatory body for Advocates and Solicitors of the Royal Court. Qualified Advocates and/or Solicitors who do not practise Jersey Law The activities and responsibilities of the Society are overseen by a disciplinary procedures. Committee (supported by three Sub-Committees), and largely executed No formal supervision of compliance with standards or authorisation of through a small executive team, headed by a Chief Executive Officer (see practitioners is currently undertaken, with breaches of the Code of Conduct ‘How we are organised’). generally identified through complaints and reporting failures (e.g. The objects of the Society are set out in Article 8 of The Law Society of Jersey Continuing Professional Development compliance). No regulatory visits to Law 2005 as detailed above. The objects create the operating framework for firms or individuals are made by the Society. As such, the regulatory regime the Society, underpinning agreed strategic objectives. may be considered to be ‘light touch’, with a reliance on self-certification The Society operates in accordance with The Law Society of Jersey Law 2005 Regulation of (as amended) and The Law Society of Jersey Bye-Laws 2007 (as amended). adherence by law firms to Anti Money Laundering provisions (which includes Eligibility to practise as an advocate or solicitor (and thus membership of the a visit/inspection programme) is currently undertaken by the Jersey Financial Society) is defined within the Advocates and Solicitors (Jersey) Law 1997. Its Services Commission. Full or partial assumption of this responsibility, which disciplinary function is subject to The Law Society of Jersey (Disciplinary is expected during the course of this business plan, may, amongst other Proceedings) Rules 2010 (as amended). and matters brought to the attention of the Society. How we are organised The administration of the Society is undertaken in accordance with Part 2 of The Law Society of Jersey Law 2005 through a Committee structure. The Law Society Committee is elected by members at its Annual General Meeting from amongst Ordinary Members of the Society. Elected officers are the President, Secretary, Treasurer and Librarian. Four Ordinary Members also sit as members of the Committee. The Bâtonnier (elected by Advocate Members) and the President of the Chambre des Ecrivains (Elected by Solicitor Members) sit on the Committee on an exofficio basis. The administration of the Society is supported by a small executive team. Since 2008, the Society has employed a Chief Executive Officer. Until 2013, this role had been undertaken on a part time basis by a Jersey qualified lawyer. The role is now full time and is held by a non-lawyer. The Society acquired office premises in March 2013, providing a base for the CEO and Registrar (see below) and which provides public access to the Administrator) act as Clerks to the Disciplinary Panel on a retainer basis. Society. elect fellow members to undertake the following responsibilities: o Bâtonnier (Advocates only) President and Committee. This role is part-time. The postholder largely o President of the Chambre des Ecrivains (Solicitors only) o Members of Board of Examiners Treasurer, to facilitate smooth discharge of these honorary functions. o Lawyer members of the Disciplinary Panel In relation to disciplinary matters, the Society is recruiting on a part time o Members of the Rules Committee basis, a Registrar to manage the complaints process in relation to allegations of misconduct by members. In addition to Officials and Committee Members, Members of the Society The Society employs an Executive Administrator to support the CEO, undertakes the day-to-day responsibilities of the Society’s Secretary and To support disciplinary committees, two individuals (including the Executive It is intended that the Registrar will take over the decision-making process from the President and the requisite amendments to the Law have been requested but are not expected to be effected until 2014. The Committee may appoint Sub Committees, without reference to the membership, to manage specific issues or workstreams, on behalf of the This role will replace the use of case delegates, who have been used since the Society assumed responsibility for the discipline of members. Society. Strategic Objectives The Society has agreed six Strategic Objectives, the purpose of which is to: o Define activity in support of the Society’s statutory objects o Enhance the Society’s external positioning and reputation o Improve the level of engagement with, and support of, its members. Notwithstanding substantive progress during the lifetime of the 2008 Plan, THE LAW SOCIETY OF JERSEY STRATEGIC OBJECTIVES limited progress was made in some fundamental areas, consequent, in part, upon resource constraints, changes in the external environment and the lack from government and judicial interference and to represent the significance to the profession (e.g. the funding and structure of Legal Aid), interests of members and their firms to government and other official although the recent establishment of the Jersey Access to Justice Group by bodies on key issues. 2. While the Strategic Objectives, which guide the principal activities of the Society, generally remain valid, this plan details the specific activities and/or needed to preserve or improve the Society’s position and/or where 3. To promote excellence in the practice of law in Jersey and advance the study of Jersey Law. 4. continued attention and resources are required to maintain the momentum and progress in key initiatives. To promote and protect the interest of the legal profession and its members in Jersey. areas of focus where the greatest benefits can be achieved, where change is To ensure the independence in thought and action of the profession of engagement by some stakeholders (notably Government) on key issues of the Chief Minister represents an important step forward. 1. To provide effective regulation and disciplinary and other matters and to uphold the standards of the legal profession in Jersey. 5. To communicate effectively with the Society’s internal and external This plan also benefits from the opinions of members expressed through a stakeholders and to encourage participation in the business of the survey undertaken in late 2012. Specific and targeted actions need to be Society by those stakeholders. identified and closely monitored to ensure that objectives are achieved or 6. To consider legislation promulgated by the government of the Island of substantive progress maintained during the lifetime of the new business Jersey and to lobby for appropriate and necessary amendment to plan. protect the interests of the profession and its clients So what have we achieved against our objectives? The disciplinary process has been subject to review, since its introduction as part of the new structure for the Society, based on application of the process Update on progress since 2008 and experience to date. Changes in the law, to include the appointment of a Work has commenced in developing a strategy for ongoing liaison with the Government and other official bodies. A strong relationship has now been Registrar, are in train, to further improve the process. forged with the Chief Minister’s department, Senator Gorst having now implemented successfully. Clients are now able to request the adjudication assumed responsibility for oversight of legal services, which includes the or mediation of fees via the Law Society, although practitioners are not relationship with the Law Society. These links will be further developed currently obliged to agree to a matter being subject to adjudication or going forward. mediation. After a number of attempts by the Law Society to secure a review of Legal Aid, the Chief Minister has established a working group to look at Access to public on legal aid and the contribution that our members make to Jersey Society, whose representatives form an integral part of the working group. The Society’s operational and management infrastructure has been enhanced. The Society now has an office in St Helier and has appointed a The Society now takes a more proactive approach to media enquiries, which is having a positive effect, particularly as we look to educate the general Justice, which will include a review of Legal Aid. This is a positive step for the A process for dealing with fee complaints was introduced and has been society and the economy. We continue to work well with the Institute of Law to support the practice of law and the value of the legal profession. full time Chief Executive. There remains considerable work to be done, but good progress was made towards the end of the plan period. We have improved the communications infrastructure with the launch of a new website and developments such as the newsletter to enhance engagement with members. This will be further developed over the forthcoming period. With the introduction of AML responsibilities, briefings were provided to firms. We are now embarking on the next phase which will potentially see the Law Society assume responsibility for the regulation of firms in this area. This will be a material activity for the Society going forward. Continuing Professional Development requirements were implemented in 2010. Completion of CPD is now incorporated as a requirement under the Code of Conduct. In summary, while good progress has been made against the objectives the Society set itself in 2008, there remains a considerable amount of work to be done to enhance the support to members and in representing the interests of the profession, while upholding the highest standards of professional conduct. However, we now believe that we have the infrastructure, as well as the will, to make it happen over the period of the forthcoming plan. Business Plan Priorities Improved representation of, and support for, members of The Law Society of Jersey The Law Society being recognised as the Voice of the Legal Profession in Jersey The Strategic Objectives detailed above provide the specific actions that need to be undertaken, in discharging the Society’s Strategic Objects. By necessity, some of the actions are ‘ongoing’ and will remain valid for the lifecycle of the plan. The plan will be subject to a formal implementation plan. The Business Plan is a living, working document, designed to prompt action and activity, and monitor progress, during its four-year lifecycle. It should be reviewed, formally, at least every six months, with appropriate adjustments and additions made in the light of extent of progress, successes, failures, issues encountered or changes in the external environment. An effective plan embraces the key actions that the organisation needs to focus on in support of its mission and underlying statutory objects. This plan seeks to achieve the following: The creation and maintenance of positive, effective and meaningful dialogue with Government, the Community, and the General Public, to improve the standing, reputation, influence and perception of the Law Society and the legal profession in Jersey and the value of its contribution to the wider community and economy. Development of the Society’s regulatory credentials in relation to professional conduct and adherence to international standards (e.g. Anti Money Laundering) Continue to make improvements to the administration and infrastructure of the Society Improvements in the operating environment for the profession through changes in the Legal Aid scheme and other legislation which encourages and supports the legal profession and its activities. What we are planning to do – the key actions – 2014-17 2. To promote and protect the interest of the legal profession and members in Jersey. 1. To ensure the 1. independence in thought and action of profession the from government and judicial interference represent and interests to 2. of members and their firms 3. to government and other official bodies on key issues. 4. Develop and implement strategy for ongoing liaison with government and official bodies including regular meeting programme with Chief Minister, States Ministers, Bailiff, Judicial Greffier, Attorney General, Magistrates, Police, CICRA, CAB, Jersey Finance, Institute of Law and Other Key Associations, Representative Organisations and Stakeholders Proactive consultation response process to ensure views of profession courted and presented on key matters. Consider the establishment of user groups for Royal Court and Court of Appeal. Use outputs (including from Magistrates’ Court Focus Group) to consider reform of, or improvement to, the Courts system and process. Maintain momentum on reform of Legal Aid to ensure interests of profession are maximised and positioning/rights maintained. Priority Actions 2014 – 2015 2015 – 2016 2016 – 2017 Activities and deliverables Improve Government/stakeholder relationships Lead intellectual debate on reform of Legal Aid Effect more pro-active membership consultations on key issues for legal profession Drive change in Legal Aid post States review Establish user groups to enhance courts system and process Implement and embed changes in Legal Aid system its 1. Maintain and enhance robust management structure with adequate resources to facilitate achievement of objectives and effective representation of member interests. 2. Review of functions/roles/responsibilities of Committees and individuals. Consider credit scheme for contributions to profession/Society. 3. Enhance membership communication on activities, committee decisions and outputs, consultations and general industry developments. 4. Mitigate risks through implementation of effective IT system, online archive of records and disaster recovery processes 5. To consider improvements to legislative framework to support the operational needs of firms (e.g. LLPs) and promote/effect change. 6. Review potential for co-location of Legal Aid office with Law Society office and Registrar 7. Implement effective and sustainable PR and Marketing Strategy to enhance public information and perception (contribution to island, legal aid, impact on community) and member confidence 8. Review evolution of legal profession and associated regulation/supervision in other jurisdictions. Implementation of industry best practice where appropriate (e.g. Regulation, Code of Conduct, Discipline, Bye-Laws) 9. Review level of member support and consider use/implementation of guidance or practice notes and member/firm support infrastructure (crisis management to assist in meeting regulatory obligations and client service) 10. To consider formal accreditation of Law Society by Lexcel or other accreditation body Priority Actions 2014 – 2015 2015 – 2016 2016 – 2017 Activities and deliverables Enhance Society’s operational and management infrastructure Review Committee functions and roles Review necessary changes to legislative framework Develop member support activities/best practice guides Consider firm support/crisis management infrastructure Implement improvements to legislative framework (e.g. re LLP) 3. To promote excellence in 1. the practice of law in Jersey and advance the study of Jersey Law. 2. 3. 4. 5. 6. 7. Develop and maintain effective relationship with Institute of Law. Consider joint initiatives/training events to present collective and coherent vision on importance of excellence in practice of law. Ongoing liaison (IoL and JLIB) to ensure that legal education meets current/future needs and expectations for Jersey’s evolving business environment. Maintain Examination Board membership (rota to be established if appropriate). Consider appropriate system for incentives to members Develop ongoing AML awareness training programme in line with international standards. Preparation for potential assumption of supervision of firms (wholly or partially) by Law Society. Review of adequacy of CPD for profession. Ongoing monitoring/audit of adherence. To co-operate with existing practice groups such as JPIMS, JFLA and external stakeholders such as JFSC to sponsor/promote training programmes Consider development of Student Member category to encourage early participation in Law Society and provide support to future lifeblood of Society. Priority Actions 2014 – 2015 2015 – 2016 2016 – 2017 Activities and deliverables Enhance relationship with IOL (and develop joint initiatives) Improve AML awareness and profile in profession Review CPD infrastructure and adequacy Ensure Examination Board membership maintained Improve/develop relationships with practice groups Consider potential for Student Member category 4. To provide effective 1. regulation and disciplinary and other matters and to uphold the standards of 2. the legal profession in Jersey. 3. 4. 5. 6. Implementation of revised disciplinary procedures and changes in 2005 Law to reflect appointment of Registrar. Ongoing review of disciplinary process to ensure approach is robust and sustainable. Review inclusion of public sector lawyers in professional standards/disciplinary procedures in the public interest (in line with comparable jurisdictions) Conduct review of Code of Conduct and make recommendations for revisions/reform. Consider jurisdictional best practice on professional standards. To finalise and implement effective and compliant system for oversight/governance of all AML and related Regulation, in liaison with JFSC and other stakeholders Review regulatory approach to consider whether it is sufficiently robust to stand up to scrutiny (compared to approaches in other comparable jurisdictions) To review complaints process (non misconduct related) to consider effectiveness of fee complaints process (notably re adjudications) and management of service complaints, including consideration of mediation processes, in the public interest (while being fair to practitioners). Priority Actions 2014 – 2015 2015 – 2016 2016 – 2017 Activities and deliverables Implement revised disciplinary process Review Code of Conduct Commence AML supervision review process Examine scope of supervision of lawyers/firms and practising certificate regime Review complaints process (non misconduct) Implement agreed AML supervision regime Review efficacy of disciplinary regime 5. To communicate effectively Society’s with the internal and external stakeholders and 1. 2. to encourage participation in the business of the Society by stakeholders. 3. those 4. 5. 6. Regular communication (newsletter, website, meetings) to members to improve membership knowledge of and participation in the Society’s activities. Review approach re timing/location of general meetings of Society and methods of representation at general meetings Further develop website and content to enhance member and public awareness. Develop content to include member-only accessible archive information. To review branding/identity for the Society Consider the establishment of programme of events to engage membership and to focus on issues of importance to legal profession in Jersey Develop communications strategies/protocol for media enquiries 6. To consider promulgated appropriate and necessary amendment the 2016 – 2017 to interests protect of 2. To establish standing committees relating to particular areas of law or practice to proactively promote or consider proposed legislation before it is passed whether referred to the Society for consultation or otherwise Proactive approach to, and encouragement of, consultations and States propositions to provide views of profession on key issues (of relevance to profession). the profession and its clients Priority Actions 2015 – 2016 2015 – 2016 the of Jersey and to lobby for Priority Actions Activities and deliverables Continue to enhance member/public communications Further develop/populate website Develop and implement media strategy Consider development of events to enhance membership engagement Review meeting protocols and Bye Laws Review adequacy of communications infrastructure and effect improvements by 1. government of the Island 2014 – 2015 2014 – 2015 legislation Activities and deliverables Proactively respond to consultations and lobby for change for benefit of legal profession Consider and implement new committees/working groups on areas of interest