CLUSTER Health Science Education CONCENTRATION Diagnostic Services WEVIS CODE HE0718 National Consortium for Health Science Education Health Care Standards and Accountability Criteria http://www.healthscienceconsortium.org/docs/therapeutic_svcs_pathway.pdf National Healthcareer Association, http://www.nhanow.com/home.aspx American Society of Phlebotomy Technicians, http://www.aspt.org Sample of reported job titles upon completion of the Diagnostic Services cluster: Electrocardiographic (ECG) Technician, Phlebotomist, Medical Laboratory Assistant/Technician Sample of reported job titles upon completion of additional education: Audiologist, Blood Bank Technology Specialist, Cardiovascular Technologist, Clinical Lab Technician, Clinical Laboratory/Technologist, Computer Tomography (CT) Technologist, Cytogenetic Technologist, Cytotechnologist , Dentist, Diagnostic Medical Sonographer, , Electroneurodiagnostic Technologist, Electronic Diagnostic (EEG), Technologist Exercise Physiologist, Geneticist, Geriatrician, Histotechnician, Histotechnologist, Magnetic Resonance Technologist, Mammographer, Medical Technologist/ Clinical, Laboratory Scientist, Nuclear Medicine Technologist, Optician, Ophthalmologist, Ophthalmic Assistant/Technologist, Optometrist, Pathologist, Pathologists’ Assistant, Polysomnographic Technologist, Positron Emission Tomography, (PET) Technologist, Radiologic Technologist, Radiologist, Speech-Language Pathologist INDUSTRY CREDENTIALS Electrocardiographic (ECG) Technician, Phlebotomy Technician, Medical Laboratory Assistant/Technician, CPR/AED Healthcare Provider or Professional Rescuer, First Aid, Bloodborne Pathogens Training: Preventing Disease Transmission REQUIRED COURSES (Required Sequence) Note: A minimum course completion score of 80% is required to progress to next course. WVEIS Code 0711 0715 Specialization (select one of the following:) Medical Laboratory Technician Course Foundations of Health Science Advanced Principles of Health Science Radiography Aide 0787 Radiography for Health Care Providers 0788 Radiography Applications Clinical Diagnostics 0810 Electrocardiograph Technician 0825 Phlebotomy Technician 0755 Medical Laboratory and Diagnostic Procedures 0756 Medical Laboratory Diagnostic Procedures and Applications 1 ELECTIVE COURSES Medical Laboratory Technician 0721 0716 0725 0730 0739 1060 Medical Terminology Body Structures and Functions Understanding Human Behavior Health Science Clinical Experience Nutrition and Wellness Essentials of Addiction and Prevention Radiography Aide 0721 0716 0725 0730 0739 1060 Medical Terminology Body Structures and Functions Understanding Human Behavior Health Science Clinical Experience Nutrition and Wellness Essentials of Addiction and Prevention Clinical Diagnostics 0721 0716 0725 0730 0739 1060 Medical Terminology Body Structures and Functions Understanding Human Behavior Health Science Clinical Experience Nutrition and Wellness Essentials of Addiction and Prevention SKILL SETS Career Preparation Safety Practices Leadership Development Patient/Client Customer Service Literacy and Numeracy Academic Foundation Communications Systems Employability Skills Teamwork Health Maintenance Practices Technical Skills Information Technology Applications Client Interaction Multidisciplinary Communication Assessment of Patient/Client Status Patient/Client Movement Patient/Client Interaction Preparation Procedure Evaluation and Reporting Clinical Application 2 Career Preparation, Safety, Leadership Development, Customer Service and Literacy and Numeracy skill sets should be integrated throughout the concentration as remaining skill sets are delivered. Skill Set Career Preparation Skills Knowledge Objectives Students will demonstrate knowledge of HE.1 Performance Objectives HE.2 HE.3 HE.4 HE.5 HE.6 HE.7 HE.8 HE.9 HE.10 Skill Set Knowledge Objectives HE.11 Performance Objectives HE.12 HE.13 HE.14 Skill Set Knowledge Objectives HE.15 career paths. goal development and achievement. attitudes and work habits that support career retention and advancement. personal qualities and abilities needed to be effective as a healthcare provider. communication in varied contexts. Students will relate skills and abilities to possible career pathways. explain methods of goal development. discuss methods of time management and task coordination. practice professionalism in punctuality, appropriate dress, task completion, etc. investigate methods of supervision such as giving and receiving feedback and instruction. develop and present a statement of their personal work ethic beliefs. prepare an application, cover letter, resume and thank you letter. create a personal portfolio for use when applying for employment. practice simulated job interviews. Safety Practices Students will demonstrate knowledge of infection control. controlling the growth and spread of microorganisms. Students will explain principles of infection control. perform hand washing according to Centers for Disease Control regulations. don and remove non-sterile gloves. Leadership Development Students will demonstrate knowledge of public speaking. parliamentary law. leadership concepts. characteristics of effective teams and organizations. 3 Performance Objectives HE.16 HE.17 HE.18 HE.19 HE.20 Skill Set Knowledge Objectives HE.21 Performance Objectives HE.22 HE.23 HE.24 HE.25 HE.26 HE.27 HE.28 HE.29 HE.30 HE.31 HE.32 HE.33 Skill Set Knowledge objectives HE.34 Students will develop and deliver speeches. participate in meetings using parliamentary procedure. attend leadership conferences and training (local, state and/or national). volunteer in community service opportunities. participate in career development events. Patient/Client Customer Service Students will demonstrate knowledge of customer service. patient/client satisfaction. patient/client needs assessment. quality for services. Students will demonstrate respectful and empathetic treatment of all patients/clients. hear and work to resolve complaints from patients/clients or the public. check completed work for spelling, punctuation and format. greet visitors or callers and handle their inquiries or direct them to the appropriate persons according to their needs. answer inquiries pertaining to patient/client care policies and services and work to resolve patient/client complaints. measure and assess patient/client and employee satisfaction. confer with patients/clients by telephone or in person to provide information about health care or services, take orders from superiors, obtain details of complaints and forward to instructor/supervisor. keep records of patient/client interactions, recording details of inquiries, complaints or comments, as well as actions taken per health care institution guidelines. check to ensure that appropriate changes were made to work toward resolving patient’s/client problems. describe points of patient/client safety and respond to questions. investigate and work to resolve complaints regarding food quality, service or patient/client care within your scope of practice. identify the characteristics of each health care industry’s target market. Literacy and Numeracy Students will demonstrate knowledge of literacy and numeracy skills required to solve complex. real-world problems associated with their career/technical content area. improve their thinking and reasoning skills. 4 Performance Objectives Students will HE.35 HE.36 HE.37 HE.38 utilize a variety of technical sources (e.g., Internet, manuals, journals, directions, reports, etc.) to complete career/technical assignments and projects. demonstrate writing skills required to complete career/technical assignments and projects. demonstrate accuracy in calculating and measuring graphical work required to complete career/technical assignments and projects. analyze tables, charts, graphs and multiple data sources to complete career/technical assignments and projects. 5 Foundations of Health Science WVEIS 0711 * Foundations of Health Science (0711) is a prerequisite for Advanced Principles of Health Science (0715). These two courses provide the introductory core for all Health Science Concentrations. *Admission to Advanced Principles of Health Science (0715) requires a minimum course completion score of 80% in Foundations of Health Science (0711). Skill Set Knowledge Objectives 0711.1 Performance Objectives 0711.2 0711.3 0711.4 0711.5 0711.6 0711.7 0711.8 Skill Set Knowledge Objectives 0711.9 Performance Objectives 0711.10 0711.11 0711.12 0711.13 0711.14 0711.15 Skill Set Knowledge Objectives 0711.16 Performance Objectives Academic Foundation Students will demonstrate knowledge of human growth and development. nutrition. Students will explain the four main areas of growth and development in each of the seven life stages. examine Maslow’s Hierarchy of Needs theory. discuss key issues surrounding end-of-life care. create scenarios to analyze the five stages of grief. identify the six essential nutrients. examine the basic food groups. compare therapeutic diets. Communications Students will demonstrate knowledge of medical terminology. concepts of effective communication skills. written communication skills. Students will use roots, prefixes and suffixes to communicate information. interpret verbal and nonverbal communication. recognize barriers to communication. recognize the elements of communication using a sender-receiver model. apply speaking and active listening skills. recognize elements of written and electronic communication (spelling, grammar and formatting). Systems Students will demonstrate knowledge of health care delivery systems. Students will 0711.17 discuss the health care delivery system (public, private, government and nonprofit). 0711.18 describe the responsibilities of consumers within the health care system. 6 Skill Set Knowledge Objectives 0711.19 Performance Objectives Teamwork Students will demonstrate knowledge of health care teams. team member participation. Students will recognize characteristics of effective teams. 0711.20 recognize methods for building positive team relationships. 0711.21 0711.22 analyze attributes and attitudes of an effective leader. Skill Set Health Maintenance Practices Knowledge Objectives Students will demonstrate knowledge of 0711.23 healthy behaviors. Performance Objectives Students will 0711.24 0711.25 apply behaviors that promote health and wellness. describe strategies for the prevention of diseases including health screenings and examinations. 0711.26 discuss complementary (alternative) health practices as they relate to wellness and disease prevention. Skill Set Technical Skills Knowledge Objectives Students will demonstrate knowledge of 0711.27 medical emergency response procedures. Performance Objectives Students will 0711.28 apply skills to obtain training and/or certification in Health Care Provider or Professional Rescuer CPR, AED and FBAO. 0711.29 apply skills to obtain training and/or certification in First Aid. Skill Set Information Technology Applications Knowledge Objectives Students will demonstrate knowledge of 0711.30 information technology. Performance Objectives Students will 0711.31 communicate using technology to access and distribute data and other information. 7 Advanced Principles of Health Science WVEIS 0715 * Foundations of Health Science (0711) is a prerequisite for Advanced Principles of Health Science (0715). These two courses provide the introductory core for all Health Science Concentrations. *Admission to Advanced Principles of Health Science (0715) requires a minimum course completion score of 80% in Foundations of Health Science (0711). Skill Set Knowledge Objectives 0715.1 Performance Objectives Academic Foundation Students will demonstrate knowledge of Students will 0715.2 0715.3 0715.4 0715.5 0715.6 0715.7 0715.8 0715.9 0715.10 Skill Set Knowledge Objectives 0715.11 Performance Objectives 0715.12 0715.13 0715.14 Skill Set Knowledge Objectives 0715.15 human structure and function. diseases and disorders. medical mathematics. classify the basic structural and functional organization of the human body (tissue, organ and system). recognize body planes, directional terms, quadrants and cavities. analyze the basic structure and function of the human body. describe common diseases and disorders of each body system (prevention, pathology, diagnosis and treatment). recognize emerging diseases and disorders. investigate biomedical therapies as they relate to the prevention, pathology and treatment of disease. apply mathematical computations related to healthcare procedures (metric and household, conversions and measurements). analyze diagrams, charts, graphs and tables to interpret healthcare results. record time using the 24-hour clock. Communications Students will demonstrate knowledge of concepts of effective communication. medical terminology. Students will report subjective and objective information. use roots, prefixes and suffixes to communicate information. use medical abbreviations to communicate information. Systems Students will demonstrate knowledge of health care delivery systems. 8 Performance Objectives Students will 0715.16 0715.17 0715.18 Skill Set Knowledge Objectives 0715.19 Performance Objectives 0715.20 0715.21 0715.22 0715.23 0715.24 0715.25 0715.26 Skill Set Knowledge Objectives 0715.27 Performance Objectives explain factors influencing the health care delivery system. explain the impact of emerging issues such as technology, epidemiology, bioethics and socioeconomics on healthcare delivery systems. discuss common methods of payment for healthcare. Legal Responsibilities Students will demonstrate knowledge of legal implications. legal practices. Students will analyze legal responsibilities. apply procedures for accurate documentation and record keeping. apply for Health Insurance Portability and Accountability Act (HIPAA). describe advance directives. summarize the Patient’s Bill of Rights. discuss informed consent. explain laws governing harassment, labor and scope of practice. Ethics Students will demonstrate knowledge of ethical boundaries. ethical practice. cultural, social and ethnic diversity. Students will 0715.28 0715.29 0715.30 0715.33 differentiate between ethical and legal issues impacting healthcare. recognize ethical issues and their implications related to healthcare. apply procedures for reporting activities and behaviors that affect the health, safety and welfare of others. understand religious and cultural values as they impact healthcare. 0715.31 demonstrate respectful and empathetic treatment of ALL patients/clients 0715.32 (customer service). Skill Set Safety Practices Knowledge Objectives Students will demonstrate knowledge of infection control. personal safety. environmental safety. common safety hazards. emergency procedures and protocols. 9 Performance Objectives Students will 0715.34 0715.35 0715.36 0715.37 0715.38 0715.39 0715.40 0715.41 0715.42 0715.43 Skill Set Knowledge Objectives 0715.44 Performance Objectives 0715.45 0715.46 Skill Set Knowledge Objectives explain principles of infection control. describe methods of controlling the spread and growth of microorganisms. apply personal safety procedures based on Occupational Safety and Health Administration (OSHA) and Centers for Disease Control (CDC) regulations. apply skills to obtain training and/or certification in Bloodborne Pathogens – Preventing Disease Transmission (American Red Cross). demonstrate principles of body mechanics. demonstrate safety techniques in the laboratory setting. comply with safety signs, symbols and labels. recognize types of hazardous materials. explain fire safety in a healthcare setting. apply principles of basic emergency response in natural disasters and other emergencies. Teamwork Students will demonstrate knowledge of health care teams. team member participation. Students will understand roles and responsibilities of team members. apply effective techniques for managing team conflict. Technical Skills Students will demonstrate knowledge of 0715.47 vital signs. Performance Objectives Students will 0715.48 Skill Set Knowledge Objectives 0715.49 Performance Objectives 0715.50 0715.51 0715.52 0715.53 apply procedures for measuring and recording vital signs including normal ranges. Information Technology Applications Students will demonstrate knowledge of information technology. Students will utilize current computer hardware and software. identify records, files and technology applications common to healthcare. enter data into computer files using reference tools to ensure accuracy. maintain security and confidentiality of electronic patient/client information adhering to workplace policies. 10 Medical Specialization (A) Medical Laboratory and Diagnostic Procedures WVEIS 0755 * Foundations of Health Science (0711) and Advanced Principles of Health Science (0715) provide the introductory core for all Health Science Concentrations and require a minimum course completion score of 80% in order to advance to Medical Laboratory and Diagnostic Procedures (0755). *Students completing this specialty will also be eligible to test for certification in phlebotomy. Curriculum for the Phlebotomy Technician certification can be found at http://careertech.k12.wv.us/. Skill Set Knowledge Objectives 0755.1 Performance Objectives Multidisciplinary Communication/Medical Laboratory Technician Students will demonstrate knowledge of communication of information within a healthcare environment. communication of information to the appropriate discipline(s) in a timely manner. Students will 0755.2 0755.3 0755.4 0755.5 0755.6 0755.7 0755.8 0755.9 0755.10 0755.11 0755.12 Skill Set Knowledge Objectives adjust communication to patient’s/client’s ability to understand. apply active listening skills using reflection, restatement and clarification. demonstrate courtesy to others including self introduction. interpret verbal and nonverbal behaviors to augment communication within scope of practice. demonstrate interviewing skills. choose correct syntax and grammar. report relevant information in a timely manner. distinguish between subjective and objective information when reporting. analyze communication for appropriate response and provide feedback. organize, write and compile technical information and summaries. use medical terminology in order to interpret, transcribe and communicate information, data and observations. Assessment of Patient/Client Status/Medical Laboratory Technician Students will demonstrate knowledge of 0755.13 the process to assess and report patient’s/client’s health status. Performance Objectives Students will 0755.14 0755.15 0755.16 Skill Set Knowledge Objectives 0755.17 analyze available information to assess client viability. evaluate and appraise appropriateness of information. evaluate patient/client response to treatment and/or procedure. Patient/Client Movement/Medical Laboratory Technician Students will demonstrate knowledge of principles of body mechanics for positioning, transferring and transporting of patient/client. efficiently performing activities without injury to patient/client or self. 11 Performance Objectives 0755.18 0755.19 0755.20 0755.21 0755.22 0755.23 0755.24 0755.25 0755.26 0755.27 0755.28 0755.29 0755.30 Skill Set Knowledge Objectives 0755.31 Performance Objectives Students will assess the patient/client status. evaluate potential hazards to patient/client. choose and apply appropriate transport methods. choose and apply appropriate transfer methods. modify positioning to accommodate patient/client status. apply principles of body mechanics and ergonomics. prevent injury by using proper safety equipment and techniques. choose engineering controls as appropriate. evaluate equipment for possible hazards. choose appropriate equipment for transportation. choose appropriate equipment for transfer. modify equipment and techniques to accommodate patient/client status. choose and practice infection control procedures. Patient/Client Interaction/Medical Laboratory Technician Students will demonstrate knowledge of procedures to meet goals of patient/client. strategies used to respond to patient/client questions and concerns. Students will assess patient’s/client’s ability to comprehend. adjust and modify communication based on assessment. verify patient’s/client’s understanding. apply active listening skills using reflection, restatement and clarification techniques. 0755.36 address patient/client concerns in a positive manner. Skill Set Safety/Medical Laboratory Technician Knowledge Objectives Students will demonstrate knowledge of 0755.32 0755.33 0755.34 0755.35 0755.37 Performance Objectives infection control/Universal () Precautions. quality assurance and safety. Students will 0755.38 0755.39 0755.40 0755.41 0755.42 0755.43 0755.44 0755.45 0755.46 define the term "nosocomial” infection. describe/practice procedures for infection prevention. discuss/perform isolation procedures. identify potential routes of infection. distinguish and perform procedures which ensure reliability of test results when collecting blood specimens. demonstrate knowledge of and practice appropriate patient/client safety. practice laboratory safety in accordance with established procedures. follow documentation procedures for work related accidents. implement appropriate Joint Commission patient/client safety goals. 12 Skill Set Knowledge Objectives 0755.47 Performance Objectives 0755.48 0755.49 0755.50 0755.51 0755.52 0755.53 0755.54 0755.55 0755.56 0755.57 0755.58 0755.59 0755.60 0755.61 0755.62 0755.63 Skill Set Knowledge Objectives 0755.64 Performance Objectives Preparation/Medical Laboratory Technician Students will demonstrate knowledge of requests for procedures, interpretation of requests. implementation of services, as well as appropriate preparation for specific procedures. accepted procedures of transporting, accessioning and processing specimens. Students will comprehend scope of practice. evaluate request for appropriateness. coordinate interdisciplinary services if applicable. choose protocol based on resources. choose appropriate protocol based on client assessment and request. initiate services based on request. explain in detail the importance of identifying patient/client correctly when drawing blood. verify patient/client identification. ensure patient/client readiness and assess for contraindication. explain to the patient/client the procedure to be used in specimen collection. obtain patient/client informed consent if applicable. describe routine procedures for transporting and processing specimens. describe the significance of time constraints for specimen collection and delivery. demonstrate knowledge of accessioning procedures. aliquot samples for testing. follow protocol for accepting verbal test orders. Procedure/Medical Laboratory Technician Students will demonstrate knowledge of scope of practice for any given procedure. competency within their scope of practice. procedures to create diagnostic results. federal and state laws which serve to regulate the provision of laboratory services including CLIA in West Virginia. Students will 0755.65 0755.66 0755.67 0755.68 0755.69 0755.70 be cognizant of their scope of practice. be competent within their scope of practice. perform procedures according to protocol. produce appropriate documentation. modify procedure as required within constraints of patient/client and personal safety. explain the CLIA test complexity model and describe the characteristics required for FDA classification of a test as waived. 13 0755.71 0755.72 0755.73 0755.74 0755.75 0755.76 Skill Set Knowledge Objectives 0755.77 Performance Objectives 0755.78 0755.79 0755.80 0755.81 0755.82 0755.83 0755.84 0755.85 0755.86 Skill Set Knowledge Objectives 0755.87 Performance Objectives 0755.88 0755.89 0755.90 0755.91 0755.92 explain the categories of testing personnel established by CLIA regulations. describe the basic educational and/or experiential qualifications for each category. explain the differences in requirements for a physician practice laboratory, a hospital laboratory and an independent clinical laboratory. describe Alternate Site Testing requirements as they apply to hospitals in West Virginia. compare and contrast Alternate Site Testing requirements with the requirements for CLIA waived testing and Provider Performed Microscopy. o apply the concepts of Point-of-Care or Near Patient/Client testing to these requirements. demonstrate an understanding of the concepts of “scope of practice”, “professional judgment” and “duty/obligation to report”. Evaluation and Reporting/Medical laboratory Technician Students will demonstrate knowledge of principles of quality assurance/performance improvement as applied to specific disciplines. reporting test results in a timely manner utilizing appropriate communication channels. Students will assess and evaluate the quality of results. provide analysis, construct and apply appropriate corrective measures/actions. assess problem-solving skills. evaluate timeliness and productivity. choose appropriate evaluation methods. evaluate and apply appropriate tools. use written, oral and electronic communication skills to produce reports. deliver reports to all appropriate parties. confirm that the parties involved receive all necessary information. Technical Skills/Medical Laboratory Technician Students will demonstrate knowledge of medical emergency response procedures. prevention of disease transmission. phlebotomy technician requirements. Students will apply skills to obtain training and/or certification in Health Care Provider or Professional Rescuer CPR, AED and FBAO. apply skills to obtain training and/or certification in First Aid. apply skills to obtain training and/or certification in Bloodborne Pathogens – Preventing Disease Transmission (American Red Cross). identify various types, functions and operations of laboratory equipment. complete the certification requirements of the phlebotomy curriculum. 14 Medical Laboratory Diagnostic Procedures and Applications WEVIS 0756 * Foundations of Health Science (0711) and Advanced Principles of Health Science (0715) provide the introductory core for all Health Science Concentrations and require a minimum course completion score of 80%. *Medical Laboratory and Diagnostic Procediures (0755) is a prerequisite for Medical Laboratory Diagnostic Procedures and Applications (0756) and requires a minimum course completion score of 80%. *Students completing this specialty will also be eligible to test for certification in phlebotomy. Curriculum for the Phlebotomy Technician certification can be found at http://careertech.k12.wv.us/. Skill Set Knowledge Objectives 0756.1 Performance Objectives Multidisciplinary Communication/Medical Laboratory Technician Students will demonstrate knowledge of federal and state laws which serve to regulate the provision of laboratory services including CLIA and any applicable West Virginia statutes. demonstrate a basic understanding of ICD and CPT coding systems. Students will 0756.2 0756.3 0756.4 0756.5 0756.6 0756.7 0756.8 0756.9 0756.10 0756.11 0756.12 explain the CLIA test complexity model and describe the characteristics required for FDA classification of a test as waived. explain the categories of testing personnel established by both CLIA and the West Virginia regulations; describe the basic educational and/or experiential qualifications for each category. explain the differences in requirements for a physician practice laboratory, a hospital laboratory and an independent clinical laboratory. describe Alternate Site Testing requirements as they apply to hospitals in West Virginia. compare and contrast Alternate Site Testing requirements with the requirements for CLIA waived testing and Provider Performed Microscopy. o apply the concepts of Point-of-Care or Near Patient/client testing to these requirements. demonstrate an understanding of the concepts of “scope of practice”, “professional judgment” and “duty/obligation to report”. explain the characteristics of the International Classification of Disease System (ICD) and its function in substantiating the clinical record. explain the characteristics of the Healthcare Common Procedure Coding System (HCPCS) including the two primary levels of codes and its function in reporting medical procedures including laboratory testing. explain the differences between analyte method and unlisted procedure CPT codes and the hierarchy for selecting CPT codes for reporting laboratory tests. describe the concept of medical necessity as set forth in National or Local coverage Decisions (NCD and LCD) for lab testing under the Medicare Program. review the concept of congressionally–mandated screening tests under the Medicare Program. 15 Skill Set Knowledge Objectives 0756.13 Performance Objectives Technical Skills/Medical Laboratory Technician Students will demonstrate knowledge of microbiology, and clinical laboratory "Waived Tests". urinalysis, and clinical laboratory "Waived Tests". clinical chemistry, and clinical laboratory "Waived Tests". hematology, and clinical laboratory "Waived Tests". Students will 0756.14 0756.15 0756.16 0756.17 0756.18 0756.19 0756.20 0756.21 0756.22 0756.23 0756.24 0756.25 0756.26 0756.27 0756.28 0756.29 0756.30 0756.31 0756.32 0756.33 0756.34 0756.35 0756.36 0756.37 0756.38 0756.39 perform techniques of microbiology related to disinfection techniques. discuss techniques of microbiology related to isolation techniques. perform techniques of microbiology related to sterilization techniques. perform techniques of microbiology related to slide preparation. explain principles and use of the microscope. describe the staining and microscopic examination of gram stains. discuss techniques of microbiology related to inoculation and transfer of cultures. perform basic techniques of microbiology. discuss techniques of microbiology related to preparation of artificial culture media. describe urinalysis techniques related to normal and abnormal components of the urine. perform urinalysis techniques related to collection and preservation of specimens. perform urinalysis techniques related to physical properties of urine. perform urinalysis techniques related to dipstick urine pH and describe clinical significance. discuss urinalysis techniques related to urine specific gravity techniques. perform dipstick or tablet (nonautomated) urinalysis techniques related to performance of chemical tests. perform techniques of microbiology related to disinfection techniques. discuss techniques of microbiology related to isolation techniques. perform techniques of microbiology related to sterilization techniques. perform techniques of microbiology related to slide preparation. explain principles and use of the microscope. describe the staining and microscopic examination of gram stains. discuss techniques of microbiology related to inoculation and transfer of cultures. perform basic techniques of microbiology. discuss techniques of microbiology related to preparation of artificial culture media. describe urinalysis techniques related to normal and abnormal components of the urine. perform urinalysis techniques related to collection and preservation of 16 0756.40 0756.41 0756.42 0756.43 0756.44 0756.45 Skill Set Knowledge Objectives specimens. perform urinalysis techniques related to physical properties of urine. perform urinalysis techniques related to dipstick urine pH and describe clinical significance. discuss urinalysis techniques related to urine specific gravity techniques. perform dipstick or tablet (nonautomated) urinalysis techniques related to performance of chemical tests. indices. discuss basic techniques of hematology related to normal and abnormal physiology. Clinical Application/Medical Laboratory Technician Students will demonstrate knowledge of 0756.46 skills required for learning experiences in the clinical setting. Performance Objectives Students will 0756.47 0756.48 observe and participate as appropriate in skills outlined in outcomes for medical lab assisting. complete clinical rotations. 17 Medical Specialization B Radiography for Health Care Provider WEVIS 0787 * Foundations of Health Science (0711) and Advanced Principles of Health Science (0715) provide the introductory core for all Health Science Concentrations and require a minimum course completion score of 80% in order to advance to Radiography for Health Care Provider (0787). Skill Set Knowledge Objectives 0787.1 Performance Objectives 0787.2 0787.3 0787.4 0787.5 0787.6 0787.7 0787.8 0787.9 0787.10 0787.11 0787.12 Skill Set Knowledge Objectives Multidisciplinary Communication Radiography/Health Care Provider Students will demonstrate knowledge of communicating information within a healthcare environment. communicating information to the appropriate discipline(s) in a timely manner. Students will adjust communication to other’s ability to understand. apply active listening skills using reflection, restatement and clarification. demonstrate courtesy to others including self introduction. interpret verbal and nonverbal behaviors to augment communication within scope of practice. demonstrate interviewing skills. choose correct syntax and grammar. report relevant information in a timely manner. distinguish between subjective and objective information when reporting. analyze communication for appropriate response and provide feedback. organize, write and compile technical information and summaries. use medical terminology in order to interpret, transcribe and communicate information, data and observations. Assessment of Patient/Client Status/Radiography for Health Care Provider Students will demonstrate knowledge of 0787.13 the process to assess and report patient’s/client’s health status. Performance Objectives Students will 0787.14 0787.15 0787.16 Skill Set Knowledge Objectives 0787.17 analyze available information to assess client viability. evaluate and appraise appropriateness of information. evaluate patient/client response to treatment and/or procedure. Patient/Client Movement/Radiography for Health Care Provider Students will demonstrate knowledge of principles of body mechanics for positioning, transferring and transporting of patient/client. efficiently performing activities without injury to patient/client or self. 18 Performance Objectives Students will assess the patient/client status. 0787.18 evaluate potential hazards to patient/client. 0787.19 0787.20 choose and apply appropriate transport methods. 0787.21 choose and apply appropriate transfer methods. 0787.22 modify positioning to accommodate patient/client status. 0787.23 apply principles of body mechanics and ergonomics. 0787.24 prevent injury by using proper safety equipment and techniques. 0787.25 choose engineering controls as appropriate. 0787.26 evaluate equipment for possible hazards. 0787.27 choose appropriate equipment for transportation. 0787.28 choose appropriate equipment for transfer. 0787.29 modify equipment and techniques to accommodate patient/client status. 0787.30 choose and practice infection control procedures. Skill Set Patient/Client Interaction/Radiography for Health Care Provider Knowledge Objectives Students will demonstrate knowledge of 0787.31 Performance Objectives how to explain procedures and goals to patient/client. strategies used to respond to patient/client questions and concerns. Students will assess patient’s/client’s ability to comprehend. adjust and modify communication based on assessment. verify patient’s/client’s understanding of communication. apply active listening skills using reflection, restatement and clarification techniques. 0787.36 address patient/client in a positive manner. Skill Set Safety/ Radiology for Health Care Provider Knowledge Objectives Students will demonstrate knowledge of 0787.32 0787.33 0787.34 0787.35 0787.37 Performance Objectives 0787.38 0787.39 0787.40 0787.41 0787.42 0787.43 0787.44 0787.45 0787.46 0787.47 0787.48 infection control/Universal Precautions. quality assurance and safety. radiology protection for the aide. Students will explain principles of cardiopulmonary resuscitation for infant, child and adult. discuss the use of Automated External Defibrillator. explain the process of renewal for Healthcare Provider CPR certification. identify factors that define an emergency. explain how various illnesses create vulnerability to a potential emergency. explain principles of First Aid. explain the process of renewal for certification in First Aid. discuss the term "nosocomial” infection. describe/practice procedures for infection prevention. discuss/perform isolation procedures. identify potential routes of infection. 19 0787.49 0787.50 0787.51 0787.52 0787.53 0787.54 0787.55 0787.56 0787.57 0787.58 0787.59 0787.60 0787.61 0787.62 Skill Set Knowledge Objectives 0787.63 Performance Objectives distinguish and describe procedures which ensure reliability of test results in the radiology department. demonstrate knowledge of and practice appropriate patient/client safety. describe documentation procedures for work related accidents. identify and apply appropriate Joint Commission patient/client safety goals. differentiate between the various advisory groups and regulatory agencies involved in developing radiation protection. explain the concept of dose limits related to the use of radiation. describe the ALARA concept. explain the basic principles of reducing exposure to radiation. discuss the various methods used to protect the patient/client and health care worker from excessive radiation. demonstrate the various methods used to protect the patient/client and health care worker from excessive radiation. describe several devices used to detect and measure exposure to ionizing radiation. discuss the precautions that should be taken to minimize potential fetal exposures. practice radiation safety in accordance with established procedures. describe the three cardinal rules for reducing radiation exposure. Preparation/Radiology for Health Care Provider Students will demonstrate knowledge of use of radiation in medicine. history of radiation use in medication. radiologic terminology. roles of team members in radiology department/clinic. requests for radiological procedures, interpretation of requests. implementation of radiological services, as well as appropriate preparation for specific procedures. Students will 0787.64 0787.65 0787.66 0787.67 0787.68 0787.69 0787.70 0787.71 0787.72 0787.73 0787.74 0787.75 explain the use of radiation in medicine. describe the discovery of x-rays. define terms related to radiologic technology. explain career opportunities within the profession of radiologic technology. identify various specialties within a radiology department. describe the typical responsibilities of the members of the radiology team. discuss the roles of other members of the health care team. identify the role of the radiology aide. respond appropriately to clinical situations. differentiate accreditation, certification and representation functions of various professional organizations. describe the organizations that carry out the professional aspects of a specific radiologic technology area of specialization. describe the relationship of various radiologist and physicist organizations with radiologic technology. 20 0787.76 0787.77 0787.78 0787.79 0787.80 0787.81 0787.82 0787.83 0787.84 0787.85 0787.86 Skill Set Knowledge Objectives define critical thinking and problem solving. discuss the importance of critical thinking and problem solving in the radiologic sciences. describe the role of critical thinking in clinical, ethical and technical decision making. apply the steps involved in problem solving. identify and analyze patient/client care situations that use critical-thinking and problem-solving skills. appreciate the need for continued development of critical-thinking and problem-solving skills for radiologic science professionals. provide an overview of the administration of a hospital radiology department and the structure of hospital organization. describe how the radiology department fits into the hospital world. define the role of the radiology administrator. define the organization of a hospital and a hospital department of radiology or medical imaging. explain the functions of management including planning, organizing, staffing, directing, controlling and coordinating. Procedure/Radiography for Health Care Provider Students will demonstrate knowledge of 0787.87 patient/client care during radiological procedures. Performance Objectives Students will 0787.88 0787.89 0787.90 0787.91 0787.92 0787.93 0787.94 0787.95 0787.96 0787.97 0787.98 0787.99 0787.100 0787.101 0787.102 0787.103 0787.104 0787.105 explain in detail the importance of identifying patient/client correctly when performing radiologic procedures. describe in detail the radiologic procedure to be performed and the documentation required. explain the importance of quality communication with the patient/client. explain the importance of establishing rapport with pediatric patients/clients. demonstrate a range of immobilization techniques. describe reduction of patient/client radiation exposure by using proper immobilization methods. describe trauma immobilization techniques as they pertain to specific anatomic involvement. describe appropriate application of immobilization techniques pertinent to geriatric patients/clients. describe appropriate application of immobilization techniques pertinent to pediatric patients/clients. use immobilization devices effectively. discuss the significance of homeostasis. explain the mechanisms that adapt and maintain homeostasis. explain the implication of abnormal vital signs. explain the indications for administering oxygen therapy. differentiate high-flow and low-flow oxygen-delivery devices. list the basic principles of sterile technique. contrast intravenous and intra-arterial lines. describe the x-ray technologist's role in assisting the physician in pacemaker 21 0787.106 0787.107 0787.108 0787.109 0787.110 0787.111 0787.112 0787.113 0787.114 0787.115 0787.116 0787.117 0787.118 0787.119 0787.120 0787.121 0787.122 0787.123 0787.124 0787.125 0787.126 0787.127 0787.128 0787.129 0787.130 0787.131 0787.132 Skill Set Knowledge Objectives 0787.133 Performance Objectives 0787.134 0787.135 0787.136 0787.137 0787.138 0787.139 0787.140 insertion. assist a patient/client with the use of the male urinal. assist a patient/client with the use of a bedpan. describe the common types of enemas. describe the procedure for a cleansing enema. discuss the need for patient/client teaching regarding a barium enema including preparation, procedural and post-procedural. differentiate between the single-contrast and double-contrast barium enemas. describe the procedure for a colostomy barium enema. state the needs of a colostomy patient/client undergoing a barium enema. state the purpose of contrast media. differentiate between low and high subject contrast. compare negative and positive contrast agents. name the general types of contrast media used for specific radiographic procedures. list the serious complications of the administration of barium sulfate. match specific procedures to particular patient/client instructions. explain the importance of osmosis as it relates to various effects of iodinated ionic contrast media. identify the advantages of nonionic iodinated contrast media. differentiate among the major adverse effects of various contrast agents. recognize clinical symptoms of adverse reactions to iodinated contrast media to the level of treatment required. relate the patient/client history to the possibility of adverse reactions. identify potential hazards in the radiographic room. identify components of IVs. identify reasons for nonfunctioning IVs. identify signs of infiltrated IVs. put gown on and remove gown from patient/client receiving IV therapy. identify situations in which patients/clients require assistance. supervise an independent transfer. move patient/client safely from bed to wheelchair. Evaluation and Reporting/Radiography for Health Care Provider Students will demonstrate knowledge of quality assurance/performance improvement as applied to radiography. reporting results in a timely manner, utilizing appropriate communication channels. Students will assess quality of results. based on quality of results, describe appropriate corrective measures/actions. assess problem-solving skills. evaluate timeliness and productivity. use written, oral and electronic communication skills to produce reports. deliver reports to all appropriate parties as directed. confirm that the parties involved receive all necessary information. 22 Radiography Applications WEVIS 0788 * Foundations of Health Science (0711) and Advanced Principles of Health Science (0715) provide the introductory core for all Health Science Concentrations and require a minimum course completion score of 80%. *Radiography for Health Care Provider (0787)) is a prerequisite for Radiography Applications (0788) and requires a minimum course completion score of 80%. Skill Set Knowledge Objectives 0788.1 Performance Objectives Technical Skills/Radiography Applications Students will demonstrate knowledge of basics of darkroom safety. setting up a film processor. cleaning and maintaining a film processor. patient/client film identification and entering patient/client data. Students will 0788.2 0788.3 0788.4 0788.5 0788.6 0788.7 0788.8 0788.9 0788.10 0788.11 0788.12 0788.13 0788.14 0788.15 0788.16 0788.17 0788.18 0788.19 0788.20 0788.21 0788.22 0788.23 0788.24 0788.25 discuss primary, scatter and remnant radiation. describe the fundamentals of image production. discuss radiographic quality in terms of density, contrast, recorded detail and distortion. list the major factors that influence radiographic quality. differentiate sharpness of detail from visibility of detail. calculate radiographic exposure factors. describe film/screen imaging, fluoroscopic imaging and digital imaging. explain radiographic equipment manipulation. list the generic components of a radiographic system. locate the x-ray tube in a radiographic room. describe the purpose of the collimator and its importance in radiation protection. describe the various types of radiographic tables and how they are operated. identify the major controls on the radiographic system control console. describe the various types of radiographic tube stands and how they are manipulated. describe the various planes of x-ray tube movement and how they are controlled. explain the purpose of the upright wall Bucky system and cassette holder. discuss the concept of alignment of the various radiographic system components. demonstrate the functions of various radiographic system components. describe the movement of the fluoroscopic tower. describe the two major types of mobile systems. explain the process of film development. describe the synergistic properties of automatic processor reducing agents. identify the primary chemical and its function for each of the developer and fixer agents. explain the process of film fixation. 23 0788.26 0788.27 0788.28 0788.29 0788.30 0788.31 0788.32 0788.33 0788.34 0788.35 0788.36 0788.37 0788.38 0788.39 0788.40 0788.41 0788.42 0788.43 0788.44 0788.45 0788.46 0788.47 Skill Set Knowledge Objectives 0788.48 Performance Objectives 0788.49 0788.50 0788.51 0788.52 0788.53 0788.54 0788.55 0788.56 0788.57 0788.58 0788.59 0788.60 explain the washing and drying process of film archiving. describe the functions of the subsystems of an automatic processor. discuss the design of a radiographic darkroom including entrances, pass boxes, centralized and decentralized plans and ventilation. explain the rationale for the use of silver recovery systems. compare the advantages and disadvantages of metallic replacement, electrolytic, chemical precipitation and resin silver recovery units. describe the difference between analog and digital computers. describe the difference between programs and data. state reasons why binary machine code is used in place of other languages. describe the basic function of a central processing unit, a read-only memory and random-access memory. describe the basic function of various memory storage and input and output devices. explain the basic function of an array processor. describe the process of digital image data acquisition. describe the effects of frequency, contrast and noise on digital image quality. explain the function of digital image window level and width controls. identify parts and functions of the processor. prepare processor for operation. maintain darkroom integrity. restock film. flash radiograph with patient/client identification. process radiographs. reload and clean cassettes. match radiographs with correct jacket and requisition. Clinical Application/Radiology Aide Students will demonstrate knowledge of the role of the radiology aide. workplace skills. patient/client care techniques in the health care facility. Students will explain the purpose of the clinical education component. define terms that relate to the clinical education component. practice radiation safety. demonstrate the functions of various radiographic system components. identify directional terms and abbreviations. identify types of radiographic procedures and common radiographs. identify radiographic cassettes by size and type. prepare the patient/client and his/her records for the exam. set up room for various exams. mix the barium preparation. assist radiographer to position patient/clients for radiographs. identify surfaces in the radiographic room that must be cleaned after each patient/client exam. 24 0788.61 0788.62 0788.63 0788.64 0788.65 0788.66 0788.67 0788.68 0788.69 0788.70 0788.71 0788.72 0788.73 0788.74 0788.75 0788.76 0788.77 0788.78 0788.79 clean radiographic room, observing body substance precautions. restock supplies and linens. answer phones and record messages. assist with scheduling procedures. identify common filing systems. file radiographs accurately. demonstrate professionalism in manner and image. apply ethical and be respectful of the patient’s/client's rights. exhibit an ability to get along with staff in the externship demonstrating courtesy and a willingness to share the workload. maintain confidentiality of verbal, written and electronically-generated information. respond positively to supervision and guidance. exhibit effective verbal and nonverbal communication. demonstrate the use of grammatically-correct written and verbal communication. discuss information related to methods of health promotion and disease prevention. apply fundamental principles of aseptic techniques and infection control complying with quality assurance practices. prepare and maintain fundamental principles in coordination of patient/client care. be able to recognize and respond to emergencies. comply with HIPAA guidelines. perform radiology aide duties needed for effective department management and coordination of patient/client care. 25 Medical Specialization C Electrocardiograph Technician WVEIS 0810 * Foundations of Health Science (0711) and Advanced Principles of Health Science (0715) provide the introductory core for all Health Science Concentrations and require a minimum course completion score of 80% in order to advance to Electrocardiograph Technician (0810). Skill Set Knowledge Objectives 0810.1 Performance Objectives 0810.2 0810.3 0810.4 0810.5 0810.6 0810.7 0810.8 0810.9 0810.10 0810.11 0810.12 0810.13 0810.14 Skill Set Knowledge Objectives 0810.15 Performance Objectives Academic Foundation/ECG Technician Students will demonstrate knowledge of the cardiovascular system. diseases and disorders. medical mathematics. cardiovascular drugs, their actions, use and adverse effects. Students will locate the heart and surrounding structures. diagram and label the parts of the heart and list the functions of each labeled part. trace the flow of blood through the cardiopulmonary system. identify and describe the electrical conduction system. identify common diseases and disorders of the cardiovascular system. describe mechanisms by which cardiovascular drugs work. list common cardiovascular drugs. identify response to cardiac emergency. state actions and adverse effects of commonly used cardiovascular drugs. differentiate between normal and abnormal ECG changes due to drugs. apply mathematical computations related to healthcare procedures (metric and household, conversions and measurements). analyze diagrams, charts, graphs and tables to interpret healthcare results. analyze ECG tracing to interpret patient/client results. Communications/ ECG Technician Students will demonstrate knowledge of concepts of effective communication. medical terminology. the electrocardiograph technician in relation to the health care setting. Students will 0810.16 0810.17 0810.18 0810.19 0810.20 report subjective and objective information. use roots, prefixes and suffixes to communicate information. use medical abbreviations to communicate information. list, classify and discuss various departments and services within the health care setting in which the ECG technician must interact in order to obtain laboratory specimens from patients/clients. identify the major departments/sections within the acute care setting and the major types of procedures run in each department/section. 26 Skill Set Knowledge Objectives 0810.21 Performance Objectives 0810.22 0810.23 0810.24 0810.25 0810.26 0810.27 0810.28 0810.29 Skill Set Knowledge Objectives 0810.30 Performance Objectives Legal Responsibilities/ ECG Technician Students will demonstrate knowledge of legal practices. ethical responsibilities of an ECG technician. Students will recognize and practice legal and ethical responsibilities as they relate to an ECG technician. maintain a safe and efficient work environment. maintain ECG equipment so that it will be safe and accurate. implement appropriate JCAHO patient/client safety goals. apply procedures for accurate documentation and record keeping. apply for Health Insurance Portability and Accountability Act (HIPAA). summarize the Patient Bill of Rights. describe and demonstrate an understanding of informed consent. Ethics/ ECG Technician Students will demonstrate knowledge of ethical boundaries. ethical practice. cultural, social and ethnic diversity. Students will differentiate between ethical and legal issues impacting healthcare. recognize ethical issues and their implications related to healthcare. apply procedures for reporting activities and behaviors that affect the health, safety and welfare of others. understand religious and cultural values as they impact healthcare. 0810.34 demonstrate respectful and empathetic treatment of ALL patients/clients 0810.35 (customer service). Skill Set Safety Practices/ ECG Technician Knowledge Objectives Students will demonstrate knowledge of 0810.31 0810.32 0810.33 0810.36 Performance Objectives infection control. personal safety. environmental safety. common safety hazards. emergency procedures and protocols. Students will 0810.37 0810.38 0810.39 0810.40 0810.41 0810.42 apply personal safety procedures based on Occupational Safety and Health Administration (OSHA) and Centers for Disease Control (CDC) regulations. apply skills to obtain training or certification in Bloodborne Pathogens: Preventing Disease Transmission (American Red Cross). apply principles of body mechanics. apply safety techniques in the work environment. comply with safety signs, symbols and labels. identify hazardous materials. 27 0810.43 practice fire safety in a healthcare setting. 0810.44 practice quality assurance and safety as it relates to electrocardiography. Skill Set Teamwork/ ECG Technician Knowledge Objectives Students will demonstrate knowledge of 0810.45 Performance Objectives health care teams. team member participation. Students will 0810.46 demonstrate understanding of roles and responsibilities of team members. 0810.47 apply effective techniques for managing team conflict. Skill Set Technical Skills/ ECG Technician Knowledge Objectives Students will demonstrate knowledge of 0810.48 Performance Objectives 0810.49 0810.50 0810.51 0810.52 0810.53 0810.54 0810.55 0810.56 0810.57 0810.58 0810.59 0810.60 0810.61 0810.62 0810.63 0810.64 0810.65 0810.66 Skill Set Knowledge Objectives 0810.67 medical instrumentation modalities. cardiovascular diagnostic modalities. patient/client care techniques in the health care facility. Students will demonstrate skills and knowledge necessary to perform electrocardiography. computer usage as it relates to electrocardiograph technicians. normal and abnormal monitoring and testing results. calibrate the cardiograph instrument. identify three types of lead systems. state Einthoven's triangle. demonstrate proper lead placement including lead placement for patient/clients with special needs. identify artifacts and mechanical problems. perform a 12 lead ECG. recognize normal sinus rhythm. report any rhythm that is not normal sinus rhythm. recognize a cardiac emergency as seen on the ECG. describe the physical and mental preparation of the patient/client for ECG testing. identify patient/client and verify the requisition order. prepare patient/client for ECG testing. measure and record patient’s/client's vital signs and recognize and report abnormalities. perform patient/client care techniques in the health care facility. state precautions required when performing an ECG. describe the Holter monitoring and scanning exercise treatment. describe other modalities of cardiovascular diagnosis and interpretation. Information Technology Applications/ ECG Technician Students will demonstrate knowledge of 28 Performance Objectives 0810.68 0810.69 0810.70 0810.71 0810.72 0810.73 0810.74 0810.75 0810.76 0810.77 0810.78 0810.79 0810.80 0810.81 0810.82 0810.83 0810.84 Skill Set Knowledge Objectives 0810.85 Performance Objectives Students will utilize current computer hardware and software. identify records, files and technology applications common to healthcare. maintain security and confidentiality of electronic patient/client information adhering to workplace policies. measure waves, segments, complexes, rates and intervals. identify electrical axis. list purposes for pacemakers and indications for insertion. recognize normal and deviations from normal sinus rhythms. recognize normal and deviations from normal atrial rhythms. recognize normal and deviations from normal atrio-ventricular rhythms. recognize normal and deviations from normal ventricular rhythms. recognize normal and deviations from normal types of heart blocks. recognize normal and deviations from normal pacemaker rhythms. recognize normal and deviations from normal types of myocardial ischemia and infarction. recognize normal and deviations from normal atrial and ventricular hypertrophies. recognize normal and deviations from normal extrasystole and other rare phenomena. recognize normal and deviations from normal 12 lead ECG results. recognize and describe AV block. Clinical Application/ECG Technician Students will demonstrate knowledge of Electrocardiograph Technician certification requirements. workplace skills. Students will 0810.86 0810.87 0810.88 0810.89 0810.90 perform skills listed and obtained through mastery of theory content. prior to clinical assignment demonstrate minimum competence in performing electrocardiography procedures in a laboratory setting. perfect individual competency in performing ECG tracings. assist in a department that performs ECG tracings. perform electrocardiograph technician skills in a healthcare facility. 29 Phlebotomy Technician WVEIS 0825 * Foundations of Health Science (0711) and Advanced Principles of Health Science (0715) provide the introductory core for all Health Science Concentrations and require a minimum course completion score of 80% in order to advance to Phlebotomy Technician (0825). Skill Set Knowledge Objectives 0825.1 Performance Objectives 0825.2 0825.3 0825.4 0825.5 0825.6 0825.7 0825.8 Skill Set Knowledge Objectives 0825.9 Performance Objectives Academic Foundation/Phlebotomy Technician Students will demonstrate knowledge of human structure and function. diseases and disorders. medical mathematics. Students will describe and define major body systems with emphasis on the circulatory system. list and describe the main superficial veins used in performing venipuncture. identify appropriate sites for capillary/venipuncture and name and locate the most desirable one(s). describe the function of the following blood components: erythrocytes, thrombocytes, leukocytes, plasma and serum. apply mathematical computations related to healthcare procedures (metric and household, conversions and measurements). analyze diagrams, charts, graphs, and tables to interpret healthcare results. record time using the 24-hour clock. Communications/Phlebotomy Technician Students will demonstrate knowledge of concepts of effective communication. phlebotomy in relation to the health care setting. medical terminology. Students will 0825.10 0825.11 0825.12 0825.13 0825.14 0825.15 report subjective and objective information. use roots, prefixes, and suffixes to communicate information. use medical abbreviations to communicate information. list, classify and discuss various departments and services within which the phlebotomist must interact in order to obtain specimens from patients. identify the major departments/sections with the clinical laboratory, the major types of procedures run in each department/section, and their specimen requirements. describe roles of the major classifications of clinical laboratory personnel (i.e., pathologist, chief/administrative technologist, CLS, MT, phlebotomist, etc.). 30 Skill Set Knowledge Objectives Legal Responsibilities/Phlebotomy Technician Students will demonstrate knowledge of 0825.16 legal practices. Performance Objectives Students will 0825.17 0825.18 0825.19 0825.20 Skill Set Knowledge Objectives 0825.21 Performance Objectives apply procedures for accurate documentation and record keeping. apply for Health Insurance Portability and Accountability Act (HIPAA). summarize the Patient’s Bill of Rights. describe and demonstrate an understanding of informed consent. Ethics/Phlebotomy Technician Students will demonstrate knowledge of ethical boundaries. ethical practice. cultural, social and ethnic diversity. Students will 0825.22 0825.23 0825.24 0825.27 differentiate between ethical and legal issues impacting healthcare. recognize ethical issues and their implications related to healthcare. apply procedures for reporting activities and behaviors that affect the health, safety and welfare of others. understand religious and cultural values as they impact healthcare. 0825.25 demonstrate respectful and empathetic treatment of ALL patients/clients 0825.26 (customer service). Skill Set Safety Practices/Phlebotomy Technician Knowledge Objectives Students will demonstrate knowledge of Performance Objectives infection control. personal safety. environmental safety. common safety hazards. emergency procedures and protocols. Students will 0825.28 0825.29 0825.30 0825.31 0825.32 0825.33 0825.34 0825.35 apply personal safety procedures based on Occupational Safety and Health Administration (OSHA) and Centers for Disease Control (CDC) regulations. apply skills to obtain training or certification in Bloodborne Pathogens: Preventing Disease Transmission (American Red Cross). apply principles of body mechanics. apply safety techniques in the work environment. comply with safety signs, symbols and labels. identify hazardous materials. practice fire safety in a healthcare setting. practice quality assurance and safety as it relates to phlebotomy. 31 Skill Set Knowledge Objectives 0825.36 Performance Objectives Teamwork/Phlebotomy Technician Students will demonstrate knowledge of health care teams. team member participation. Students will 0825.37 describe roles and responsibilities of team members. 0825.38 apply effective techniques for managing team conflict. Skill Set Technical Skills/Phlebotomy Technician Knowledge Objectives Students will demonstrate knowledge of 0825.39 Performance Objectives laboratory duties. need for accuracy and timeliness. documentation related to specimen collection. methods for collecting and processing specimens. Students will 0825.40 0825.41 0825.42 0825.43 0825.44 0825.45 0825.46 0825.47 0825.48 0825.49 0825.50 0825.51 0825.52 0825.53 0825.54 demonstrate skills and knowledge necessary to perform phlebotomy. describe the types of patient specimens that are analyzed in the clinical laboratory, and the phlebotomist's role in collecting and/or transporting these specimens to the laboratory. demonstrate knowledge of established protocol for patient and specimen identification. recognize a properly completed requisition and apply established protocol for patient and specimen identification. discuss/perform appropriate methods for preparing a site for capillary or venipuncture. list appropriate antiseptic agents useful in preparing sites for capillary/venipuncture. identify and discuss proper use of appropriate types of equipment needed to collect various clinical laboratory blood specimens by venipuncture. describe the correct order of draw during capillary and venipuncture. identify and discuss the proper use of the various types of anticoagulants, preservatives and gels used in blood collection and the vacuum tube colorcodes for these additives. discuss/perform methods for facilitating capillary/venipuncture collection. perform venipuncture by evacuated tube and syringe systems, demonstrating appropriate use of supplies, proper handling of equipment/specimens and appropriate patient care. perform a capillary puncture using appropriate supplies and techniques for adults, children and neonates. describe the most common complications associated with capillary and venipuncture, their causes, prevention and treatment. describe/perform capillary/venipuncture procedures for disposing of used or contaminated supplies. describe/perform appropriate techniques for making a peripheral blood smear for hematologic evaluation. 32 0825.55 0825.56 0825.57 0825.58 0825.59 0825.60 0825.61 0825.62 0825.63 Skill Set Knowledge Objectives describe routine procedures for transporting and processing specimens. describe the significance of time constraints for specimen collection and delivery. demonstrate knowledge of accessioning procedures. aliquot samples for testing. describe protocol for accepting verbal test orders. explain the special precautions and types of equipment needed to collect blood from a neonate. identify and discuss proper use of supplies used in collecting microspecimens. describe substances potentially encountered during phlebotomy which can interfere in analysis of blood constituents. define and utilize correct medical terminology and metric measurement needed for specimen collection. Information Technology Applications/Phlebotomy Technician Students will demonstrate knowledge of computer usage as it relates to phlebotomy technicians. Performance Objectives Students will utilize current computer hardware and software. 0825.65 identify records, files and technology applications common to healthcare. 0825.66 maintain security and confidentiality of electronic patient information adhering 0825.67 to workplace policies. 0825.64 Skill Set Knowledge Objectives 0825.68 Performance Objectives Clinical Application/Phlebotomy Technician Students will demonstrate knowledge of phlebotomy technician certification requirements. workplace skills. perform phlebotomy technician skills in a healthcare facility. Students will 0825.69 0825.70 0825.71 0825.72 prior to clinical assignment demonstrate minimum competence in performing phlebotomy procedures in a laboratory setting. perform skills listed and obtained through mastery of theory content. perfect individual competency in phlebotomy skills. assist in a department that performs phlebotomy. 33