Useful websites and sources of support
Young People’s Counselling Service
YPCS Counsellors are trained to listen and understand young people; to see things from
their perspective. As well as listening, counsellors also help young people to clarify their
problems or difficulties, see patterns in their relating, thinking and/or behaviour and
support them in making positive changes if they wish. Counsellors do not give advice or tell
young people what to do - instead they help young people to make their own choices to
facilitate personal growth and self-awareness. This service is open to young people of High
School age and those in year 6.
Phone: 01352 704150
Text: 80800 start your message YPCS - Texts are free
email: ypcs@flintshire.gov.uk
http://www.flintshire.gov.uk/en/Resident/Schools/Help4YP.aspx
http://www.siryfflint.gov.uk/cy/Resident/Schools/Help4YP.aspx
Thinkuknow
CEOP's Thinkuknow programme provides a range of free educational resources - films,
lesson plans, presentations, practitioner guidance, games and posters - to professionals
working with children and young people. Through the use of our educational materials you
can help to empower and protect young people from the harm of sexual abuse and
exploitation, both online and off. Children and young people can also access and explore the
site, and use a report button of they need to.
http://www.thinkuknow.co.uk/
Childline
ChildLine is a private and confidential service for children and young people up to the age
of 19. You can contact a ChildLine counsellor about anything -no problem is too big or too
small.
Phone – 0800 1111
1-2-1 Chats
https://www.childline.org.uk/Talk/Pages/ContactingChildLine.aspx
MEIC
MEIC is the helpline service for children and young people up to the age of 25 in Wales.
From finding out what’s going on in your local area to help dealing with a tricky situation,
MEIC will listen even when no-one else will. We won’t judge you and will help by giving you
information, useful advice and the support you need to make a change. Contact us in Welsh
or English – it’s up to you! We are open 24hrs a day, 7 days a week. You can contact us by
phone, SMS text and instant messaging. MEIC is confidential, anonymous, free, and just
for you.
Freephone - 080880 23456
Text – 84001 for free
IM/Online chat: www.meiccymru.org
Bullies Out
Bullies Out believe that learning is the foundation for life and can help raise confidence,
self-esteem and motivate young people to achieve their aspirations and career choice.
Bullies Out recognise that barriers to learning, such as bullying, can prevent people from
recognising and achieving their full potential. By ensuring that children and young people
understand what constitutes as bullying and are equipped with the skills, confidence and
self-esteem to report bullying incidents, they can improve their emotional health and wellbeing.
Phone – 0800 1111
Mail - mail@bulliesout.com
Website - https://bulliesout.com/
Anti-bullying Alliance
The Anti-bullying Alliance is a coalition of organisations and individuals working together to
stop bullying and create safe environments in which children and young people can live,
grow, play and learn. Membership is welcomed from any organisation or individual that
supports this vision. ABA also supports a growing network of almost 1000 schools and
colleges across the country. The ABA coordinates Anti-Bullying Week each November and
is the national voice for evidence based practice in relation to the prevention of bullying
between children and young people.
Email - aba@ncb.org.uk
Phone Childline – 0800 1111
Website - http://anti-bullyingalliance.org.uk
Diana Awards – Anti-Bullying Pro
The Anti-Bullying Ambassador programme is part of the charity, the Diana Award. The
Diana Award was founded as a legacy to Diana, Princess of Wales’ belief that young people
have the power to change the world for the better. The Diana Award does three things:
1. Encourages young people for the contribution to their communities
2. Empowers young people to achieve their full potential
3. Engages young people in social action to make a difference in the lives of others,
through our Anti-bullying, Training and Mentoring Programmes.
Phone - 0207 628 7499
Email - antibullying@diana-award.org.uk
http://www.antibullyingpro.com/the-diana-award/
Stonewall
Stonewall are here to let all lesbian, gay, bi and trans people, here and abroad,
know they're not alone. They believe their stronger united, so they partner with
organisations that help them create real change for the better. They have laid
deep foundations across Britain - in some of their greatest institutions - so
communities can continue to find ways to flourish, and individuals can reach
their full potential.
Phone – 02075931850
http://www.stonewall.org.uk
Victim Support
If you've been a victim of any crime or have been affected by a crime committed against
someone you know, Victim Support can help you find the strength to deal with what you've
been through. The services are free and available to everyone, whether or not the crime
has been reported and regardless of when it happened.
https://www.victimsupport.org.uk/
Get Connected
Get Connected is the UK’s free, confidential and multi-issue helpline service for young
people under 25 who need help, but don’t know where to turn. They can help children and
young people no matter where they are in the UK and no matter what the issue. The
service is available 365 days a year over the phone, via web chat, email or our free app.
When young people get in touch, one of their trained volunteers will help them to explore
their situation, however they feel comfortable. They offer emotional support and can also
search our database of trusted organisations across the UK for sources of further
specialist help. Get Connected are also able to provide an enhanced service for young
people and parents worried about psychological health and wellbeing.
Phone – 0808 808 4994
http://www.getconnected.org.uk/
Young Minds
Young Minds is the UK’s leading charity committed to improving the emotional wellbeing and
mental health of children and young people. Young Minds campaign, research and influence
policy and practice. They also provide expert knowledge to professionals, parents and
young people through our Parents' Helpline, online resources, training and development,
outreach work and publications.
Email - ymenquiries@youngminds.org.uk
Phone - 020 7089 5050
http://www.youngminds.org.uk
Rights Respecting Schools
The Unicef UK Rights Respecting Schools Award (RRSA) supports schools across the UK to
embed children’s human rights in their ethos and culture. The award recognises
achievement in putting the UN Convention on the Right of the Child (UNCRC) at the heart
of a school’s practice to improve well-being and help all children realise their potential.
The award is based on principles of equality, dignity, respect, non-discrimination and
participation. The initiative started in 2006 and schools involved in the Award have
reported a positive impact on relationships and well-being, leading to better learning and
behaviour, improved academic standards and less bullying.
Phone – 0207 375 6059
Email - rrsa@unicef.org.uk
http://www.unicef.org.uk/rights-respecting-schools/
Amnesty International – school groups
Human rights education is important at all ages. If you are interested in setting up an
Amnesty International Schools group, please contact Alice Kelly at Amnesty UK's Human
Rights Education Unit Assistant - alice.kelly@amnesty.org.uk.
Phone - General enquiries: 020 7033 1500

Supporter queries: 020 7033 1777
Email - sct@amnesty.org.uk
http://www.amnesty.org.uk
Children’s Commissioner for Wales
The Children’s Commissioner for Wales’ office:
 Supports children and young people to find out about children's rights
 Listens to children and young people to find out what's important to them
 Advises children, young people and those who care for them if they feel they've got
nowhere else to go with their problems
 Influences government and other organisations who say they're going to make a
difference to children's lives, making sure they keep their promises to children and
young people
 Speaks up for children and young people nationally on important issues - being the
children's champion in Wales
 Works for every child and young person in Wales who is under 18, or 25 years old if
they've been in care.
Phone - 0808 801 1000
Text - 80 800 start your message with COM
Email - post@childcomwales.org.uk
http://childcom.org.uk
Viva – Rhyl
Youth groups and support for young people aged 14 to 25 identifying as lesbian, gay,
bisexual, trans* or those who aren’t sure yet. Viva has been delivering support and youth
groups from its base in Rhyl since 1997.
Phone - 01745 357 941
Email - info@vivalgbt.co.uk
http://vivalgbt.co.uk/
UNCRC Let’s Get it Right
Discover all the rights for children in the United Nations Convention on the Rights of the
Child (UNCRC) and explore the resources, films, games and information. This website has
been developed by the Welsh Government.
http://www.uncrcletsgetitright.co.uk/