Press Release
Sunday, 13 December 2015
Artisan would like to thank their customers for understanding
On Saturday evening due to the heavy and persistent rainfall to swollen rivers and on saturated
ground the River Calder and Clifton Beck flooded, turning many roads in to rivers in the centre of
Brighouse.
The flooding on Phoenix Street has caused extensive damage to the Artisan Fireplace Design
warehouse; the Artisan team has been in on Sunday cleaning up the damage after the river levels
started to drop. The Artisan showroom has not been touched and we will be open for business as
usual on Monday, taking customers’ orders for January fitting dates. The only part of the business
which was damaged by the flood water was the warehouse which was full of Artisan’s customer’s
new fires ready to be installed this week in time for Christmas. Artisan have contacted all customers
effected and rearranged their fitting dates for as quickly possible in January.
Sue Malthouse, Managing Director at Artisan Fireplace Design said “I would like to express my
sincere thanks to our customers for their patience, support and understanding after the flood
disaster in the Brighouse basin. We’re all absolutely gutted that this happened at this time of year.
The Artisan team have been wonderful, pulling together to open again for Monday. We have
contacted all the customers who were due to have fireplace installations this week and rearranged
new installation dates.”
Artisan’s marketing team have contacted Santa at the North Pole and updated his house list with the
houses which won’t have their new fire for Christmas to advise him to use an alternative entrance.
ENDS
Artisan Fireplace Design are Europe’s largest fireplace showroom, based in Brighouse West
Yorkshire. Established in 1986, 2016 marks their 30th Anniversary having installed over 100,000 fires,
fireplaces and stoves around Yorkshire.