Terms of Reference Title: C4D Consultant Contract Type: Consultancy contract, full-time. Duration: 6 months, starting immediately Duty Station: Geneva, Switzerland Summary UNICEF is seeking to hire a Consultant to support the consultation process and facilitate a workshop to determine a strengthened model for effective engagement with affected communities in humanitarian settings with the objective of ensuring affected populations have life-saving, actionable and useful information on the humanitarian situation; and that feedback and concerns from the affected population inform the humanitarian response. Rationale In 2014-15, several emergencies underscored more than ever the need for meaningful, formal and collective engagement with communities. Whilst individual organizations and clusters have set up diverse initiatives to enhance engagement with affected people, there continues to be a lack of overall preparedness and prepositioned tools to support community engagement. In light of the above, establishing a more predictable model with the dual purpose of collectively providing information to affected people and collecting, aggregating and analysing feedback from communities to influence decision-making processes at strategic levels has been suggested. Objectives The aim of the consultancy is to consult with clusters, cluster partners and other stakeholders to identify how best to provide stand-alone and contextualised support that is of high quality and is recognized and used by the humanitarian system. The support will aim to build collaboration between humanitarian, development and government actors, as well as local media, technology and private sector partners. At the global level, this would include establish tools and predictable technical expertise, including a roster that can provide quickly deployable expertise. At the field level, resources and technical support will be provided to the HC, HCT and clusters to ensure communication services are made available to complement and build on existing organisation and cluster communication initiatives. Methodology Under the guidance of a steering group, the consultant will, based on an existing concept note, undertake discussions, webinar, skype meetings, etc. with relevant stakeholder to adapt, strengthen and amend the concept. The aim will be to have a more detailed proposal for a workshop in the first quarter 2016. The concept will then be finalised and initial steps taken to establish SOPs, working modalities and other outcomes as agreed through the consultation. Deliverables: Deliverable Based on consultations, amend current concept and create a proposal for Workshop Workshop Based on workshop outcomes and further consultations, finalize concept. Initial steps to establish SOPs, working modalities and other agreed outcomes. Final Report Timeline 60 days 15 days 45 days Dates December – January Mid-February End of March 45 days Mid-May 15 days End of May Late Supervision The Project will be undertaken by UNICEF’s Office of Emergency Programmes (EMOPS) in Geneva, under the supervision of the EMOPS Chief, Global Cluster Coordination Unit in Geneva. Duty Station Geneva, Switzerland. No travel expected. Qualification or specialized knowledge / experience required At least 5 years of experience in humanitarian response, including operational experience. Proven knowledge of AAP, community engagement, communication with communities and C4D. Master’s degree, or equivalent experience in international relations, humanitarian law, social anthropology or related fields. Experience of partnership approaches and environments – governments, national and international NGOs and UN is highly desirable Ability to work on short time lines, under pressure, and managing multiple priorities simultaneously with minimum supervision Excellent writing, conceptual and analytical skills including the ability to present complex processes and issues clearly to a heterogeneous audience and in an actionable manner. Fluency in English is essential. How to apply Applicants are requested to send their submissions to Maria Luisa Olavarria at email@example.com with the subject line “C4D CONSULTANT” by Friday - 13 November 2015. Please indicate your ability, availability and monthly rate (in US$) to undertake the terms of reference above. Applications submitted without a monthly rate will not be considered. Applications must include: • Cover letter • CV • P-11 form (available at http://www.unicef.org/about/employ/files/P11.doc ) Please note that acknowledgement of application will be extended only to short-listed candidates.