Assignment Q1. What do you understand by the quality assessment factors in distance education? Describe briefly. Ans. In today’s changing global environment Assurance and sustenance of quality in education is a complex phenomenon. Different educationists have perceived quality education in different ways. Judgment about quality differs according to whose views are sought. Indian complex socio-economic system accesses the impacts of quality. This quality of education means quality of teachers, quality of learners, quality of courses, quality of planning and management, quality of infrastructure/resources and quality of teaching and evaluation methods. In terms of the system approach the quality of input and process will shape the quality of outputs that the graduates of education system. Therefore, the quality of distance education is not a one-time affair. It is a continuous process involving sustained efforts. The most difficult task in quality assessment is to find the quality factors or indicators. There are various tools used or recommended for quality assessment. According to Stewart, Hong and Strudler they constructed an instrument that “allows instructors to conduct a comprehensive evaluation of the quality of Web-based courses”. One of the limitations to the instrument construction was the inability to locate a previous instrument to assess construct validity; however, the researchers established a panel of experts to review the content of the instrument in order to ensure content validity. The instrument was pilot tested, reliability coefficient scores were calculated (Cronbach’s alpha), and a factor analysis was utilized to determine the structure of the data. There was no mention of procedures used to reduce cultural bias. Distance education programs are playing an increasingly important role in educational programs throughout the world. Despite the rapid growth of distance learning, however, few efforts have been made to conceptualize and ground the distance education process theoretically, particularly in terms of offering a quality educational product. Included in the model are considerations for course delivery, instruction quality, student participation and involvement, course and program administration, and the culture of teaching and learning. The main quality assessment factors includes role of assignment, cost affordability, use of technology, course content, live practical projects, library facility, travel time and cost, knowledge of faculty, any time learning, students participation, faculty student interaction, students attendance, easy access to masses and students placement. Q2. What is the importance of research methodology in any research? Explain briefly. Ans. Research methodology is a way to systematically solve the research problem. It may be understood as a science of studying how research is done scientifically. This section depicts the research methodology followed by the researcher for achieving the objectives of the study. We describe the research process and steps involved in conducting the research. Mainly it includes significance of the research, research hypothesis and statement of the problem, scope of the study, objectives of the study, research design and procedure for data collection. Finally, it also includes analysis and interpretation of the collected data and limitations of the study. “All progress is born of inquiry. Doubt is often better than overconfidence, for it leads to inquiry, and inquiry leads to invention” is a famous Hudson Maxim in context of which the significance of research can well be understood. Research inculcates scientific and inductive thinking and it promotes the development of logical habits of thinking and organization. The role of research in several fields of applied economics, whether related to business or to the economy as a whole, has greatly increased in modern times. Research provides the basis for nearly all government policies in our economic system. Research has its special significance in solving various operational and planning problems of business and industry. Research is equally important for social scientists in studying social relationships and in seeking answers to various social problems. In addition to what has been stated above, the significance of research can also be understood. Keeping in view the following points must be well understood for research: a) To those students who are to write a master’s or Ph.D. thesis, research may mean careerism or a way to attain a high position in the social structure. b) To professionals in research methodology, research may mean a source of livelihood. c) To philosophers and thinkers, research may mean the outlet for new ideas and insights. d) To literary men and women, research may mean the development of new styles and creative work. e) To analysts and intellectuals, research may mean the generalizations of new theories. Thus, research is the fountain of knowledge for the sake of knowledge and an important source of providing guidelines for solving different business, governmental and social problems. It is a sort of formal training which enables one to understand the new developments in one’s field in a better way. Q3. Explain the various e-Learning initiatives in India. Ans. It is astonishing but true that India has the world’s largest population in the age group of 0-24 years. Therefore, it should come as little surprise to anyone that India is also home to one of the top 10 education markets in the world, valued at around $100 billion. The education sector can be broadly divided into segments like formal education, parallel education and ancillary education. The formal education sector comprises schools, colleges, universities and professional education. Parallel education is a complementary segment to formal education, comprising private tuition, exam preparation; skill oriented vocational institutes as well as corporate training. The regulations act as a deterrent to investors in the formal education system, which has led to a rapid growth in the parallel education system primarily through e-Learning. Students prefer this model because it saves time and they can learn at their own pace in the comfort of their homes. e-Learning has become so popular that even corporate India is using it to train their employees, thanks to the potential and effectiveness of this platform. The e-Learning segment is growing at a fast pace in last few years. Following are some of the most popular e-Learning initiatives in India. 1.3.1 EduNxt EduNxt is the next generation learning system that fully takes advantage of modern teaching techniques to create a virtual classroom where students come together to learn from distinguished faculty and each other. EduNxt was launched by SMU-DE in May 2009 by Steve Ballmer, CEO Microsoft Corp, USA and Anand Sudarshan, CEO Manipal Education. The EduNxt platform is an easy to use delivery system. It is the next generation interactive learning system that is designed to change the way a student learns. Convenient and easy to use, EduNxt creates a virtual classroom environment using simulation, recorded presentations, interactive content, self study content and shared browsing. EduNxt is a new technology infused learning system that has transformed distributed learning across India. EduNxt makes it possible for students to collaborate on team oriented learning tasks like assignments and case studies through audio and visual aids. The EduNxt delivery system is a boon to India, where a large number of students do not have access to a conventional campus programme for reasons of infrastructure, finances or availability or quality faculty. To this end, EduNxt enables distance education students to have access to varied learning resources, assistance from designated faculty mentors and collaboration on study and projects with fellow students. EduNxt makes it very easy for a student to self-learn, since self motivation has always been a distance learning issue. Learners of the same course can chat with each other and faculty members in real time to clarify subject matter or read faculty blogs and comment on them. The concept of mentoring means faculty members will be available as guides to hold your hand through the lonely process of self study. Therefore, it includes various features such as blogs, student space, model questions paper, dashboard, alerts, news, project guidance, job search, assessments, soft skills, articles, discussion forums, videos and chats which include industry, academic and peer to peer. EduNxt combines academic and a personalized learning environment along with SMU-DE 1 ’s hybrid learning delivery system with its flexibility, convenience and accessibility to offer a first of its kind learning environment in India. Figure 1.5 shows a screen shot of EduNxt for learning. Figure: 1.5 Screen Shot of EduNxt Source: [30] 1 Sikkim Manipal University-Distance Education 1.3.2 ERA 5 The RKCL2 is a public limited company established in Rajasthan as a joint venture of the Government of Rajasthan, MKCL3, University of Rajasthan, Maharana Pratap University of Agriculture and Technology, Vardhaman Mahaveer Open University, Rajcomp Info Services Ltd and Centre for e-Governance. Today, RKCL has a franchise network of 2,000 centers across the state. The aim of RKCL is to deliver high tech, high touch education to the masses up to the block level. The courses offered are evidence based and e-Learning framework is designed to ensure implementation of high tech with human touch. The learning environment of ERA4 5 provides the access to the multimedia content with rich voice over and narration text and lots of interactivity. ERA 5 also enjoys collaborative learning with the chat and discussion forum. It also includes sequential learning, tab wise learning content, case studies, take a challenge and take a bigger challenge. Take a challenge (TAC) is a set of minimum essential skills organized in a sequential path and these challenges are very interesting, challenging skills based on windows, MS word, MS excel, MS PowerPoint, Internet and MS access. Figure 1.6 shows a screen shot of ERA 5 for learning. 2 Rajasthan Knowledge Corporation Limited 3 Maharashtra Knowledge Corporation Limited 4 e-Learning Revolution for All Figure: 1.6 Screen Shot of ERA Source: [31] 1.3.3 Gramjyoti Ericsson has launched the Gramjyoti rural broadband project, an initiative to introduce benefits of WCDMA 5 / HSPA6 technology in rural India and connect communities to high speed internet services. Ericsson has set up broadband network across 18 villages and 15 towns of Tamil Nadu. The major objective of this project, as far as education in rural India is concerned, is to facilitate education using high speed Internet bandwidth across these villages. Ericsson has set up community centres across these villages which are equipped with PCs and 3G mobile handsets and has deployed teachers at their Chennai office to deliver education through Internet. [36] 5 Wideband Code Division Multiple Access 6 High Speed Packet Access 1.3.4 Gyandoot It is an initiative taken by the government of Madhya Pradesh. In this initiative, intranet facilities have been set up to connect the rural cyber cafes. The Gyandoot Samiti has set up 32 Kiosks in high schools and higher secondary schools of Dhar district. Through these Kiosks the students are provided educational contents of class X and XII in client server architecture. Through this portal students can share data across email and also the question bank created by the experts. 1.3.5 Akshya Akshaya is an innovative project implemented in the state of Kerala aimed at bridging the digital divide, addresses the issues of ICT access, basic skill sets and availability of relevant content. The Akshaya project was started in the Malappuram district of Kerala and later on spread all around the state. It was the first district wide e-Literacy project in India. In this project, government of Kerala set up a goal for every one person in a family needs to be computer literate in that district. The mission continues to make Kerala the first e-Literate state in India. In Malappuram district alone, Akshaya has conducted one of the world's largest computer literacy drives. It is claiming to reach over 600,000 households and representing more than 3.6 million people in less than 6 months. The project has created a unique brand of state funded computer access centers. It led to a massive wireless infrastructure, providing a wide range of services and making way to many future opportunities. The project offers a lot of services like e-Pay (electronic payment of utility bills like electricity, land phone, drinking water, university fees etc.), e-Krishi (for farmers to provide online agriculture trading, information portal, A to Z Solution), e-Vidya (advanced IT learning for e-Literates and others), e-Ticketing (online train, flight, bus ticket reservations), online registration, online passport registration, online communication providers for non residential Indians and an online medical transcription course with extension programs for all the above mentioned services. Today, Akshaya is acting as an instrument in rural empowerment and economic development. The project is a catalyst in creating massive economic growth, creation of direct and indirect employment in the state by focusing on the various facts of eLearning, e-Transaction, e-Governance etc. Thus, the project is having a long standing impact on the social, economic and political scenario of the state. [38] 1.3.6 Aarohi The Uttaranchal government's Aarohi project has been imparting basic computer education to all government and government aided schools from classes 6th to 12th. Around 40 teachers from Almora and Bageshwar district in Uttaranchal are the latest to be trained under the project by the Microsoft IT Academy in Dehra Dun. Teachers from remote village schools in the state are trained in a private public partnership by big IT companies such as Microsoft, Intel and are expected to share the knowledge with their colleagues and students. As of now 1206 Government and 281 aided schools have been covered. Microsoft further wishes to enhance computer literacy in the states of Kerala and Uttaranchal by imparting computer education to 80,000 teachers and 35 lakhs students. [37] 1.3.7 e-Sikshak e-Sikshak is an e-Learning environment developed by C-DAC7 Hyderabad to support the new learning paradigm. e-Sikshak is brought up by ICE 8 . The curriculum of the developed content is based on extensively researched blueprint and competitive analysis. Distinguished academic teams and subject matter experts were involved in creation of content. ICE group always guide and support to get possible education by the mean of online courses which enhance mental ability. 7 Center for Development of Advanced Computing 8 International Correspondence Education Q4. Describe the various available e-Learning tools. Explain briefly. Ans. Technology enabled learning is evolved through a combination of hardware, software, media delivery system and communication systems including networking. Desktop, laptop, notepad, palmtop, electronic blackboard, electronic writing pads, mouse, trackball, joystick, light pens touch screen, optical mark/character recognition, bar code reader, digitizing tablet, voice input device, printers, scanners, copiers and faxes are some of the hardware devices. Softwares includes voice recognition, hand writing recognition, information management programs, learning packages in removable disks, data base management softwares, data processing softwares, information banks (dictionaries, encyclopedias, almanac, references), digital books, educative games, programmes and languages, skill training, self learning packages, edutainment (education and entertaining softwares), presentations, word processors, spreadsheets, designers, audio, video animating and editing software. Facebook Google Power Point You Tube e-Learning Tools Wikipedia G-Mail Blog Skype When an organization is developing or delivering e-Learning facility, it is important to use the right tools that can facilitate the process. The above figure 1.3 shows some popular e-Learning tools like Facebook, Wikipedia, Twitter, Google, You Tube etc. Delivery system for e-Learning includes audio / video conferencing aids, dishes and antennas for satellite communication, web cameras, digital video and still cameras, cell phones, speaker phones, telecommunication linkages, modem, server, LCD9, projectors etc. Some communication services include telegraph, video telephony, telemetry, telex, videotext, facsimile, video surveillance, electronic meeting systems (audio, video, groupware, teleconferencing), retrieval (videotext, broad band), messaging (voicemail, video mail, electronic mail) etc. Nowadays following tools are very popular for learning by the young generation. 1.2.1 Facebook Facebook is a social networking service launched in February 2004. As of September 2012, Facebook has over one billion active users, more than half of them using Facebook on a mobile device. Users must register before using the site, after which they may create a personal profile, add other users as friends and exchange messages, including automatic notifications when they update their profile. In addition to this user may join common interest user groups, organized by school, college and other workplaces. It also categorizes their friends into lists such as ‘People from Work’ or ‘Close Friends’ etc. [20] 1.2.2 Wikipedia Wikipedia is a collaboratively edited, multilingual, free Internet encyclopedia supported by the non-profit Wikimedia Foundation. It is having more than 24 million articles. The articles in it are written collaboratively by volunteers around the world. Almost all of its articles can be edited by anyone with access to the site. As of January 2013, there 9 Liquid Crystal Display are editions of Wikipedia in 285 languages. It has become the largest and most popular general reference work on the Internet. Millions of people around the world use the free web based encyclopedia daily, students working on their projects, teachers using it as an educational tool and the list goes on. Thousands of web users volunteer their time and knowledge to help fulfill the community’s goal of providing every person in the world with a high quality encyclopedia in their native language. [19] 1.2.3 Twitter Twitter is an online social networking and micro blogging service that enables its users to send and read text based messages of up to 140 characters, known as ‘tweets’. It was created in March 2006 by Jack Dorsey and launched that in July. The service rapidly gained worldwide popularity, with generating more than 340 million tweets daily and handling over 1.6 billion search queries per day. Since its launch, Twitter has become one of the ten most visited websites on the Internet and has been described as ‘the SMS of the Internet’. [21] 1.2.4 Google Google Inc. is an American multinational corporation that provides Internet related products and services, including Internet search, software and advertising technologies. The company was founded by Larry Page and Sergey Brin while both attended Stanford University. Together, Brin and Page own about 16 percent of the company’s stake. Google was first incorporated as a privately held company on September 4, 1998 and its initial public offering followed on August 19, 2004. The company’s mission statement from the outset was “To organize the world’s information and make it universally accessible and useful”. [23] 1.2.5 YouTube YouTube is a video sharing website, on which users can upload, view and share videos. It was created by three former PayPal employees in February 2005. The company is based in San Bruno, California and uses Adobe Flash Video and HTML5 10 technology to display a wide variety of user generated video content, including movie clips, TV clips and music videos. [19] 1.2.6 LinkedIn LinkedIn is a social networking website for people in professional occupations. Founded in December, 2002 and launched on May 5, 2003, it is mainly used for professional networking. As of June 2012, LinkedIn reports more than 175 million registered users in more than 200 countries. The site is available in English, French, German, Italian, Portuguese, Spanish, Dutch, Swedish, Romanian Russian Turkish, Japanese, Czech, Polish, Korean, Indonesian and Malaysian languages. [25] 1.2.7 VSAT VSAT11 technology has been deployed for many years and was traditionally reserved for large telecommunication operators. It allows small businesses and residential users to avail the opportunity to receive broadband services via satellite. The diagram 1.4 shows the process of VSAT where the user’s computer is connected to the satellite dish, located at the user’s premises. The transmitter mounted on the satellite dish sends and receives digital signals to a satellite at the same time. VSAT is a platform, which uses satellite terminals upon which broadband application services have the potential to advance and develop. VSAT offers satellite based, ‘always on’ Internet access. VSAT is a satellite communications device that allows reliable data transmission via satellite using small antennas of 0.9 to 1.9 meters which is about 3.7 feet. It is a plug and play device. It has got terminals arranged in a star configuration into the central hub station that is connected 10 Hyper Text Markup Language 5 11 Very Small Aperture Terminals to the host computer. Communication between the terminals has to pass through the network central hub processor. The VSAT technology does not send signal to each other or there is no direct communication between VSAT devices without a hub. [32] Figure: 1.4 Working Process of VSAT