INTRODUCTION TO PHARMACY SERVICES NMH 1392 Introduction to Pharmacy Services Mission and Function of NMH Organization of NMH Ancillary Services Mission and Function of the NMH Pharmacy Chain of command and key personnel Pharmacist and pharmacy technician roles Pharmacy Standards Professional and Patient Relations Professional relationships with medical staff Standards of ethical conduct Positive customer service Patient counseling Pharmacy Administration Laws of pharmacy ANA, MOD, MOH Instructions and other directives Managing a controlled substance program Medication dispensing requirements Maintaining forms and files Pharmacy administrative reports References Pharmacy Environmental and Security Requirements Facility requirements Security requirements Pharmacy access and entry control Pharmacy Safety Requirements Pharmacy contingency operations Hospital contingency / Mass Cal events INTRODUCTION TO PHARMACY SERVICES NMH 1392 Medical Inspections, Surveys and Monitoring Systems Pharmacy and therapeutics function Drug usage evaluation Adverse drug reaction and medication error reporting Internal inspection programs Expiration date inspections Inspecting drug storage in patient care areas Clinic / Ward inspections Supply, Inventory Control and Information Systems Pharmacy Budget Formulary requirements Pharmacy Supply and Inventory Control Requirements Management and Maintenance of Pharmacy Resources Disposition and suspension of unsuitable items Return Drug Program Pharmaceutical Calculations, Chemistry and Compounding Units/Systems of Weight and Measurements Conversions Fundamentals of pharmaceutical conversion Converting and using percentages Converting systems of pharmaceutical weights and measures Conversion and use of Roman numerals Dosage and Administration Rate Calculations Performing dosage calculations Performing IV administration rate calculations Compounding Calculations Performing reduction and enlargement of compounding formulas Performing extemporaneous compounding calculations INTRODUCTION TO PHARMACY SERVICES NMH 1392 Pharmaceutical Chemistry Concepts of Pharmaceutical Chemistry Basic chemistry Chemical bonding and reactions Applying Chemistry in Pharmaceutical Compounds Solutions and chemical solubility Balance of acids and bases Pharmaceutical Compounding Sterile Product Operations and Requirements Principles of intravenous admixtures Principles of aseptic technique Sources of contamination Requirements for maintaining an aseptic environment Adverse events reporting Compatibilities and stability principles Unique Compounding Requirements and Considerations Requirements for compounding cytotoxic and biological agents Principles of parental nutrition solutions Extemporaneous operations Pharmaceutical Dispensing, Terminology, Anatomy and Physiology Pharmaceutical Dispensing Outpatient Dispensing Receiving and interpreting a prescription Characteristics of dispensing operations Inpatient Dispensing Concept and Responsibilities Characteristics of inpatient dispensing equipment INTRODUCTION TO PHARMACY SERVICES NMH 1392 Medical terms, Abbreviations, and Drug Delivery Systems Elements of Medical Terminology Identifying medical prefixes Commonly used medical suffixes and their meanings Root words relating to the human body and its processes Common medical terms Common medical/pharmacy abbreviations Commonly used apothecary symbols Drug-Delivery Systems Drug delivery Controlled drug-delivery systems Actions and Uses of Drugs and Basic Biopharmaceutics Action and Uses of Drugs The science of pharmacology Routes of administration Factors affecting drug activity Classification of drugs Basic Biopharmaceutics Introduction to basic biopharmaceutics Drug absorption Drug disposition Elementary pharmacokinetics Therapeutic drug monitoring INTRODUCTION TO PHARMACY SERVICES NMH 1392 Introduction to the Human Body The Body as a Whole Levels of organization Body Cavities and Functions Body cavities Homeostasis Body function generalizations Disease in the Human Body Disease terminology Disease-diagnosis, treatment, and prevention Infectious disease Characteristics of microorganisms Characteristics of helminthes Infection control Chemotherapy Pathogenic identification by the laboratory Anatomy, Physiology, and Pharmacology The Integumentary System Anatomy and Physiology Skin structure Skin functions Appendages of the skin Observation of the skin Conditions Associated With the Integumentary System Burns Other skin conditions Drugs used to treat conditions associated with the Integumentary System Drug therapy Drug therapy in integumentary disease states INTRODUCTION TO PHARMACY SERVICES NMH 1392 The Skeletal System Anatomy and Physiology of the Skeletal System Bone structure and function Divisions of the skeleton Bone landmarks The joints Conditions Associated with the Skeletal System Bone disorders Joint disorders Drugs Used to Treat Conditions Associated with the Skeletal System Non-narcotic analgesics Narcotic analgesics Nonsteroidal anti-inflammatory drugs (NSAID) Anti-gout medications Anti-rheumatic agents The Muscular System Anatomy and Physiology of the Muscular System Skeletal muscle characteristics Muscles of the body Functions of the muscles Muscular System Disorders and Drug Therapy Muscular disorders Skeletal muscle relaxants Rubs and liniments, analgesics and NSAIDs INTRODUCTION TO PHARMACY SERVICES NMH 1392 The Circulatory System Anatomy and Physiology of the Circulatory System The blood The heart Blood vessels and circulation Conditions Associated with the Circulatory System Blood disorders Heart disorders Blood vessel and circulatory disorders Drugs Used to Treat Conditions Associated with the Circulatory System Drugs affecting the blood Drugs affecting the heart Drugs affecting the blood vessels Anatomy, Physiology, and Pharmacology The Endocrine System Anatomy. Physiology. and Disorders of the Endocrine System The classification of secretions and glands Endocrine glands and their hormones Other hormone producing glands Endocrine system disorders Drugs Used to Treat Conditions Associated with the Endocrine System Estrogens Progestin Oral contraceptives Oral ant diabetic agents Insulin Thyroid agents Conicosteroids INTRODUCTION TO PHARMACY SERVICES NMH 1392 The Digestive System Anatomy and Physiology of the Digestive System Alimentary canal Digestive system structures Conditions associated with the digestive system Prevention and Treatment of Digestive System Conditions Nutrition Reflux and antiulcer agents Laxatives Anti-diarrheals The Urinary System Anatomy Physiology. and Disorders of the Urinary System Introduction to the urinary system Kidneys Ureters Disorders associated with the urinary system Drugs Used to treat Conditions Associated with the Urinary System Urinal')' antispasmodics Urinal), tract analgesics Urinary alkalinizers INTRODUCTION TO PHARMACY SERVICES NMH 1392 Anatomy, Physiology, and Pharmacology The Nervous System Anatomy and Physiology of the Nervous System Parts of the nervous system Central nervous system. Peripheral nervous system Conditions Associated with the Nervous System Brain and spinal cord disorders Miscellaneous nervous system disorders. Psychosis and anxiety disorders Parkinson's disease and ADHD Drugs Used to Treat Conditions Associated with the Nervous System Ant anxiety agents Antidepressants Hypnotics. Anticonvulsants Antipsychotics Antiemetic and anti vertigo drugs Drugs for ADD/ADHD and Parkinson's disease The Respiratory System Anatomy and Physiology of the Respiratory System Anatomy of the respiratory system Respiratory system physiology Conditions Associated with the Respiratory System Conditions affecting the upper respiratory system Conditions associated with the lower reparatory system Drugs Used to Treat Conditions of the Respiratory System Bronchodilators Corticosteroids Mast cell stabilizers (MCS) and leukotrine inhibitors/antagonists Antihistamines and decongestants Expectorants, antitussives and combination products INTRODUCTION TO PHARMACY SERVICES NMH 1392 The Sensory System Anatomy and Physiology of the Sensory System Eyes Other organs or special sense Sensory System Conditions and the Drugs Used to Treat the Conditions Eye and car disorders Ophthalmic and otic preparations Miscellaneous Drug Therapy, Medical Aids, Poisonings Antimicrobials, Miscellaneous Drug Therapy, and Herbal Medications Antibiotic Drugs Miscellaneous Drug Therapy and Herbal Medications Antibiotic Drugs Antimicrobial action Penicillin and cephalosporin Macrolides and Tetracycline Miscellaneous Drug Therapy and Herbal Medications Antimalarials Antihelmintics Antiviral Herbal medications Use of Emergency Drugs and Medical Devices Use of Emergency Drugs and Medical Devices Drugs for emergency situations Use of selected medical devices Drug and Chemical Poisonings, and First-aid for Poisonings Types and effects of drug or chemical overdoses and poisonings Providing first-aid for poisonings (outside the hospital setting) Providing first-aid for poisonings (in the hospital setting)