The following plan is implemented in our centers. Each center has the standard plan in place with specific details regarding evacuation plans for each facilty. Basic Emergency Plan Part I 1. PURPOSE To provide for the protection of children and staff in the event of a natural, technological, or human imposed emergency or disaster. To assure coordination and cooperation with municipal and county government and emergency services. 2. SITUATION AND ASSUMPTIONS The facility, Today’s Child Learning Center, is located at____________ and normally has children and staff. Normal operating hours for the facility are Monday through Friday and closed on weekends. The facility assumes responsibility for the health and safety of the children attending the facility. The facility is located in Aston Borough, PA whose emergency management agency will be the primary source of governmental assistance during an emergency. Assistance during emergencies will be dispatched through the Delaware County 9-1-1 and be coordinated by the Delaware County Emergency Management Agency. The facility may be subject to the following natural disasters and emergencies: * Natural Disasters Flooding, high winds, tropical storms, hurricanes, lightening strikes icing, blizzards * Technological Disaster Power outage, gas leak, HAZMAT Spill, water main break, oil leak * Security Emergencies or Disasters Domestic violence, intruder, suspicious person, criminal escape 3. CONCEPT OF OPERATIONS General: * Direction and Control - The facility director will assume responsibility for emergency actions until the arrival of emergency service personnel. * The facility director will gather and record information necessary to determine appropriate emergency actions. * Regular drills on emergency plans, procedures and duties will be conducted to: * Provide training for staff, including substitutes; * Orient children on emergency procedures and responsibilities; and * Develop skills needed for a real emergency. * Accountability * Children will only be released to adult(s) designated by the parent; * In case of an evacuation, attendance will be taken at the assembly area, upon boarding and exiting the emergency transport vehicle(s) and upon the arrival at the relocation facility. 4. ORGANIZATION AND RESPONSIBILITIES Day-care facility Director will: * Be familiar with emergency plans for the municipality (Borough, City, Township and County). * Ensure Agreements of Assistance are current with Relocation Facilities and transportation providers(if applicable). * Determine a course of action to be taken during an emergency. * Maintain this plan in a current and usable state. * Notify parents to tune to a designated local media for information during the emergency. * Ensure that parents are contacted as soon as reasonably possible when an emergency situation arises, so that they are aware of what is happening to their children. * Keep the staff aware of the status of the emergency. * Determine the number and types of transportation needed if evacuation or relocation is required. * Take children’s emergency records to the evacuation/relocation site. Staff will: * Review and assist in keeping the plan and checklists current. * Maintain supervision of children until they are released to parents or guardians. * Perform special assignments as specified in the plan checklists (Part II). Parents are requested to: * Be familiar with the plans and procedures for ensuring safety of the children. * Provide the daycare facility with means to contact them in an emergency. * Tune to designated local media for information and instructions during an emergency. 5. AUTHORITY AND REFERENCES In accordance with the Office of Children, Youth and Families Bulletin Number 3001-03-01 issued December 27, 2003 the scope of which covered all Child Day Care Centers, Group Child Day Care Homes, Family Child Day Care Homes and other interested parties an Emergency Operations Plan is to be developed. The Department of Public Welfare interprets 55 Pa. Code §3270.21, §3280.20, and §3290.18, relating to general health and safety, to require that each child day care center, group child day care home and family child day care home must have an emergency plan. The Department of Public Welfare recognizes that an emergency plan in child day care facilities is vital to ensure the health and safety of children enrolled in child day care facilities. In order to respond to a variety of emergency events, each child day care center, group child day care home and family child day care home operator must develop an emergency plan that addresses the facility’s specific needs. 6. PLAN DEVELOPMENT, MAINTENANCE AND DISTRIBUTION The legal entity/ owner/ operator of the day care center is responsible for: * The development, execution and maintenance of the emergency plan. * Annual review and update of the plan. Copies of this plan have been given to the Delaware County Emergency Management Agency in addition to other related organizations listed in section 7. 7. CONCURRENCE WITH OUTSIDE RESOURCES Date Organization Philadelphia Office of Emergency Management General E-mail: oem@phila.gov General Fax: 215-686-1117 American Red Cross 23rd and Chestnut Streets Philadelphia, PA 19103 (215) 299-4000 Disaster Services (215) 299-4889 (24 hours per day) Today’s Child Learning Centers, Inc. Corporate Office 1016 Maple Avenue Sharon Hill, PA 19079 Signature Date Plan Received Copy Number 8. RECORD OF CHANGES Date of Change Summary of Change Signature of Person Making Change This plan supercedes all previously developed emergency plans. Date Change Distributed Part II Direction and Control Operations, Protective Actions and Procedures, Checklist INTRODUCTION The intent of this plan is to assist the childcare Director and staff in responding to emergency situations, provide information that can be used with family members concerning emergency planning, and provide a basis for restoration of services. The Director and staff of each center are considered responsible for the safety of children and will coordinate actions and/or requirements with community/public safety officials, Sponsor or Landlord’s security and facilities, and families/guardians. Note: If local licensing regulations require more than this Emergency Response Plan, the licensing requirements will prevail. In addition, Sponsor Emergency plans take the place of this plan where applicable. EMERGENCY RESPONSE ORGANIZATION Where applicable, the Center’s Emergency Response Plan is integrated into the Landlord’s Emergency Response Plan, Emergency instructions and directions will be taken from the Landlord’s and/or the local emergency agency at event scenes at or near the Center. In the event of an emergency, the Director will oversee the situation at the Center. In the Director’s absence, the emergency management responsibilities are delegated to the next in charge. The Emergency Response Plan shall be reviewed periodically for modifications to the procedures, change of key personnel or other resources, and additions of new emergency management information. The Emergency Response Plan shall be controlled by the Center Director to ensure appropriate updates, changes and reviews are incorporated in all distributed copies of this plan. A copy of this plan shall be maintained by the following: Center Director Center Office Landlord The following situations will be covered by this plan: Evacuation Procedures and Process Sheltering/ Sheltering in Place Medical Emergencies Natural Disaster, Hurricane, Tornado, Severe Storms Utility Disruption Fire/Smoke Emergencies Bomb Threat Suspicious Articles Potentially Violent Situations Random Acts of Violence Disgruntled/Impaired Parents/Guardians Hostage Situations Missing Child OVERALL OPERATIONAL CRISIS/EMERGENCY ROLES & RESPONSIBILITIES In the event of an emergency situation, the Center Director shall declare an emergency situation and institute the appropriate response actions. In the event that the Director is not available, the next person in authority shall assume the responsibilities of the Director. Center Director: Alternate: Work with Landlord and local emergency agencies to arrange for evacuation locations and transportation away from the Center. 1. Familiarize all staff with the crisis/emergency response plan and ensure effective implementation. 2. Ensure that the Center’s practice drill program is implemented and documented. 3. Ensure supplies and equipment are present and checked at least monthly. 4. Review each crisis/emergency situation to ensure proper reports are completed and appropriate action is taken to prevent repetition of any ineffective efforts. 5. Act as a team leader in crisis/emergency situation. Identify the emergency situation and determine course of action. 6. Activate contact with local authorities to inform Center of potential crisis/emergency situation. Next in Charge: Alternate: The responsibilities of the person Next in Charge are to assist the Director during an emergency, and in the absence of the Director, assume all responsibilities. 1. Become familiar with the Crisis/Emergency Response Plan. 2. Provide complete crisis/emergency response training to employees on a regular basis and updates as necessary. 3. Take the lead in planning, implementing and tracking all training to update and check the accuracy of current crisis/emergency response procedures. 4. Work with the Center Director to investigate and evaluate each crisis/emergency situation to prevent repetition of ineffective efforts. 5. See that all injuries and issues are attended to immediately and referred to the Center Director to determine if contact with other authorities is necessary. 6. Coordinate a regular plan of inspection of work areas to detect unsafe conditions and work practices. 7. Act as a team leader in crisis/emergency situation. Identify the emergency situation and determine the course of action. Employee Responsibilities: 1. Notify the Director of emergency situations as they become aware of them. 2. Follow emergency procedures as outlined and directed by the person in charge. 3. Safety and well being of the children in their care. Landlord Where applicable the landlord is responsible for the safety of the building and grounds. The health and safety, security and facilities procedures established by the Landlord shall be followed by the Center in conjunction with center policies and licensing regulations. For emergencies, the Director shall immediately notify the Landlord after calling 911 for medical, fire or security emergencies. They will notify the appropriate Landlord response personnel as necessary. EMERGENCY NUMBERS, SYSTEMS, AND LOCATIONS Use Emergency Numbers list (see attachment A); post by all phones and attach copy to this plan. All classroom and common areas have a floor plan outlining the evacuation routes from the location as well as denoting the location the location of all fire extinguishers. The attachments included in this plan note the location of utility shut-offs, shelter in place locations, locked shelter locations and evacuation meeting place. Also included is a map to the off-site evacuation location. The telephone number of a facility that agrees to serve as short-term host facility until children are picked up). Transportation arrangements: Shelter (in place): See Map In the event of an emergency requiring an evacuation away from Center premises, the Center shall coordinate necessary provisions for the transportation and continued care of children until parent/guardian or an authorized individual picks up the child. EMERGENCY EVACUATION PLAN In the event of an emergency situation that requires an evacuation of the Center, one of the following plans shall be implemented. In all situations, the caregiver in charge shall: 1. Take an accurate attendee list 2. Account for all children and staff as they board/depart vehicles and at all new locations 3. Bring any necessary medications/supplies and emergency records 4. Take a cellular phone to be used for emergency notifications If the emergency environment is confined to the immediate area of the child care facility, e.g. fire or toxic fumes and the children cannot stay on the premises the children will be brought to ___________by Emergency Personnel or walking where they will remain accompanied by caregivers while family/guardian/emergency contacts are notified of the situation and arrangements are made for either pick up or care for the remainder of the day. The place of safety should be close by and within walking distance if appropriate. In the event of exposure to toxic materials or gases and a physical examination is recommended, children will be transported by ambulance to _____________________________ where they will be examined and family/guardian/emergency contacts will be notified. If the emergency is more widespread and encompasses a larger area such as a neighborhood or several homes, due to a non confined environmental threat, e.g. toxic fumes from a spill, flood waters, brush fires, etc. and the children cannot remain in the area, the children will be brought to the designated evacuation area as instructed by the local emergency management coordinators by bus where they will remain accompanied by caregivers while family/guardian/emergency contacts are notified and arrangements for pick up or continuation of care are made. In the event of a major environmental hazard that necessitates a larger area evacuation such as several neighborhoods, a city/town or geographical area, due to a large non confined hazard. e.g. nuclear incident, earthquakes, hurricanes, etc., children will be transported to a Red Cross designated mass shelter by bus where they will remain accompanied by caregivers while family/guardian/emergency contacts are notified and arrangements for pick up or continuation of care are made. Staff will remain with and care for the children at all times during an event. Attendance will be checked whenever children are moved. Staff will bring any necessary medications, supplies and emergency records. CENTER EVACUATION PROCEDURES The following measures should be taken during an evacuation: 1. Check attendance and compile an accurate attendance list. Use list during evacuation and take it along during transport to host facility. 2. Account for all children, staff, and visitors during evacuation process. 3. Transport all necessary medications, supplies, records, emergency numbers and cell phones. 4. Coordinate all actions with community public safety and/or emergency management officials. 5. Confirm required transportation resources and arrival times. 6. Determine host facility based on situation. 7. Pre-determine assembly area nearby requiring short walk or transportation. o Transportation to host facility some distance away. o Contact host facility with estimated arrival time. 8. Notify families of evacuation and host facility information, if possible. 9. Make arrangements for support of children at host facility until reunited with families or return to facility. Specific Duties and Responsibilities for Evacuation or Drills Definitions of people responsible during an evacuation: 1. Emergency Assembly Area - An area outside the Center that is designated for assembly of the building occupants in the event of an emergency. 2. Evacuation Chief (Director) - The person responsible for the evacuation of the Center and its occupants. 3. Searcher (Director or Assistant Director) - The person(s) responsible for checking that all occupants have evacuated the building. The Director and any other Center employees not counted in ratio will assist in all duties and responsibilities as designated by the Director. The Center Director (Evacuation Chief) is responsible for notifying all building occupants to initiate evacuation of the building, ensuring the building has been safely evacuated, and for ensuring accountability of all occupants. Pre -evacuation Duties: 1. To assure evacuation assembly areas and routes are posted in all areas. 2. Ensure that all assigned employees are knowledgeable of how, when and where to evacuate when necessary. Evacuation Duties: 1. Initiate evacuation procedures by either pulling the fire alarm and/or notifying the building occupants through the intercom system or use of air horn. 2. Notify landlord of evacuation initiation. 3. Report to designated assembly area. 4. Ensure searchers carry out their assignments. 5. Ensure accountability of building occupants through the reports of the coordinators. 6. Determine if evacuation area provides adequate safety of children. Initiate further evacuation to another facility if necessary. 7. Coordinate with the local emergency response personnel as needed. Assistant Director/2nd in Charge primary responsibility is to ensure that all Center occupants assigned to their area are evacuated when necessary and accountability is reported to the Director. Pre-evacuation Duties: 1. 2. 3. 4. To be knowledgeable of the duties of the Director and searchers. To have access to a list of all occupants in their area for accountability purposes. To ensure all exits are marked, unobstructed and sign are lit. To check that all evacuation signs are posted and are accurate. Evacuation Duties: 1. Maintain order during the evacuation. 2. Ensure searchers perform their duties as assigned. 3. Provide accountability for all occupants in their assigned areas and report results to the Director. 4. Stay with the evacuated group until notified by emergency response personnel. Any center employees other than the Director and Assistant Director who are not counted in ration at the time are assigned as searchers and are responsible for ensuring that all occupants of their assigned area are evacuated safely and properly to their designated assembly areas. Pre-evacuation Duties: 1. Pre plan all areas that require searching in the event of an emergency; i.e., restrooms, closets, structures on playground areas, etc. 2. Be knowledgeable of the responsibilities of a searcher. Evacuation Duties: 1. Upon notification of an evacuation, all employees should be assisting with the orderly evacuation of the occupants. 2. A staff member from each classroom should conduct al thorough search of assigned areas when occupants have evacuated, reporting findings to the Director. 3. Assist the Director and Assistant Director as necessary. Evacuation Process The decision to evacuate the Center will be made by the Director or their designee. When the decision is made to evacuate the building, the Director will make the announcement in the most expeditious way possible that all persons are to evacuate to their assigned assembly areas and await further instructions and/or activate the building fire alarm. The Director will notify the appropriate emergency personnel. Center staff will evacuate the children as follows: Students and staff will be evacuated by the alarm to designated area outside of auditorium. Everyone must leave the building. Teachers are to take first aid kits and class attendance sheets. The Director is responsible for taking the daily attendance log, the emergency contacts and the emergency operations plan. Director will ensure that everyone has evacuated the building. At designated area teachers will do a count of the children to be sure all are accounted for and check count against attendance sheets. Director will then recount all children and check count against class attendance sheets and attendance log. After attendance is reported it will be decided the best course of action according to what the emergency entails. Depending upon emergency further instructions will be given on evacuation to Community Center, remaining in place, or returning to the building. Parents will be contacted to pick up the children when deemed necessary. Center searchers will assist the staff with the evacuation and then proceed to perform their assigned duties. Note: Under no circumstances are staff to stop for any of their own or the children’s personal belongings, including jackets, shoes, pocketbooks, etc. Center Accountability Process In the event of an evacuation the Center Director will take a printout of the children and employees logged into the Center and a list of all visitors in the building. The list will be taken to the designated assembly areas and attendance will be taken. The Director will notify the appropriate authorities of the results and report any missing children, staff, or visitors, providing information as to possible locations. EVACUATION AWAY FROM THE CENTER Procedures at Evacuation Location Site There are 5 essential jobs during a Center evacuation 1. 2. 3. 4. 5. 1. Evacuation Chief - Director First Aid Communications Play Space Operations Child Pick Up Point Evacuation Chief: o o o o o 2. Make sure all children are accounted for. Determine the safest location for continued operations until children can be picked up and the safest path for all staff/children to get there. Activate the parent /guardian pick up point assignment. This should be the best location away from the play space areas and first aid station. Activate the communications assignment and provide specific phrases for the caller and information about the parent/guardian pick up point - when possible be the one to make contact with those families whose children have been injured as a result of the event. Inform the Regional director and landlord as soon as you are able. First Aid Assignment: o Administer first aid as necessary Key materials: Complete first aid kit, flashlights, batteries, cell phone and radio. o o o 3. Maintain necessary supplies of first aid supplies, make sure batteries and cell phones are in working order. Report to Director any injuries and/or potentially hazardous conditions. Maintain a log of actions taken and children and staff treated. Communications Assignment: o o Check with Director about exact information to give to families when calling (emphasis should be placed on the child’s condition and the pick up location) Locate nearest phone and collect the emergency information from the Director with family phone numbers. o o o o 4. Play Space Assignment: o o o o o 5. Discuss with the Director, the exact wording to offer families whose children have been injured in some way by the event. Report back to Director with updates, needs and problems during rounds. Maintain an accurate list of those who have been contacted and those who still need to be contacted. Inform the parents when the emergency situation has ended via the contact list. Determine where to set up different groups of children. Use blankets, tables and chairs to define areas. Determine nearest, safest bathroom and arrange for supervision. Report back to Director with updates, needs and problems. Key materials: Prepared Emergency Evacuation Kit, play materials. Pick Up Assignment: o o o o o o o Establish an area away from the primary play area and first aid areas to control access. Collect all the sign in sheets to monitor family pick ups. Select a staff member to collect children and bring them to the pick up area. Report back to Director with updates, needs and problems. Maintain an accurate record of who has/has not been picked up. Maintain a count by class if possible. Key materials: Sign in sheets, markers/pens. SHELTERING IN PLACE Sheltering is conducted in response to tornadoes and severe storms. Sheltering in place is defined as moving people into the building and isolating the building environment from the outside, Emergency response personnel will shut down air handling (HVAC), water, and electrical systems, as required, however, many air handling systems will shut down automatically. Sheltering in place is conducted in response to hazardous materials incidents. Sheltering: Any sheltering area should be identified on the center plan/map. o o o o o o Identify shelter areas that provide the most structural resistance from collapse. Shelter areas within the facility should be appropriately marked. Shelter areas will be free of items that may fall. Shelter areas will have a flashlight or emergency light available. Shelter areas will have blankets available. A primary and alternate staff member will be assigned to shut off systems as directed. These members will be trained by the Center or landlord maintenance and utility personnel in the proper procedures. Sheltering in Place: Shelter in place involves keeping all windows and doors closed and covering all air intake vents to provide protection from airborne hazardous materials. o o o Ensure all Center staff and children are in the building. If necessary, emergency response personnel will shut off all HVAC systems to isolate the outside are from the building. Remain in the building until notified by the emergency response authorities that the situation has been resolved or that an evacuation has been ordered. MEDICAL EMERGENCIES Guidelines on Handling Medical Emergencies The following information is provided as a quick reference to help make decisions in a stressful emergency situation. This information is by no means intended to substitute for adequate first aid training. Staff involved in the direct care of children should maintain current certification in First Aid and CPR for infants and children. By applying standard principles of action in every medical situation, staff can prevent further harm and avoid overlooking certain factors that may affect a child. It is important for staff to recognize signs and symptoms requiring immediate action and ambulance transport to the nearest hospital emergency department, as opposed to those that are not emergencies and can be treated at the Center and/or while waiting for the child to be picked up. The teacher who is with the child should provide first aid according to the principles of emergency action. Medical Emergency Conditions Listed below are some examples of conditions that are considered serious medical emergencies requiring immediate medical care by a health professional. Call an ambulance and then notify the child’s parent/guardian immediately for any of the following: Semi consciousness ( able to arouse but extremely lethargic) or unusual confusion Breathing difficulties including: -rapid, noisy breathing - barking, gurgling, crowing sounds, severe wheezing -labored breathing - takes so much effort that the child can not talk, cry, eat, drink or play severe bleeding - large multiple wounds that can not be controlled with direct pressure unequal pupils - black centers in the eyes first time seizures or seizures lasting more than 15 minutes an a child with a known seizure disorder injury that causes loss of consciousness neck or back injury continuous clear drainage from the nose or ears following a blow to the head non injury related sever headache, stiff neck or neck pain when head is moved hives that appear quickly, especially if hives involve the face, lips, tongue and/or neck very sick looking or sick acting child who seems to be getting worse quickly repeated forceful vomiting after eating in an infant under 4 months of age severe abdominal pain that causes the child to double over and scream abdominal pain without vomiting or diarrhea following a recent blow to the abdomen or a hard fall possible broken bones, especially if the child shows symptoms of shock or body parts can not be adequately splinted or otherwise immobilized for transport by parent/guardian Life threatening medical emergencies: The patient requires immediate medical intervention to stabilize and prevent the medical condition from deteriorating. Examples of life threatening medical emergencies are: compound fractures, severe lacerations, internal bleeding, severe burns, difficulty in breathing, heart problems, shock , severe allergic reaction, poisonous plant contact, animal bites, ingesting of poisons/chemicals and unconsciousness. Procedure for Life Threatening Emergencies Person finding injures or ill person shall: 1. Remain calm, render first aid and call for help. Do not move the injured or sick person unless his/her safety and health are at risk. 2. Call 911 for emergency medical services and report the incident or request someone else to call. Stay on the line with the dispatcher and provide information as requested. Center Director or Designee shall: 1. Report the incident to the Regional Director, or call 911 if not already in action. 2. Assign an individual to meet the emergency medical personnel to guide them to the location 3. Pull the emergency medical release form of the injured child and provide it to the emergency medical personnel upon arrival 4. Assign a staff member to accompany the patient to the hospital 5. Make notification to applicable emergency contacts of the injured 6. Contact the following to report the incident: DPW Regional Office 7. Maintain communications with the staff member assigned to stay with the injured for progress reports The teacher should apply appropriate first aid measures for all medical emergencies and minor illnesses or injuries as outlined in the American Red Cross Pediatric First Aid. Keep a copy of this section with the first aid kit. Notifying a Parent/Guardian The parent /guardian of a sick or injured child should be contacted by telephone as soon as possible. The Center Director or staff member should continue to try and reach the parent/guardian or emergency contact. However, whether or not the contact is made, the child should still be taken to the hospital whenever a medical emergency arises. SNOW AND ICE STORMS Monitor winter storm watch, warnings, blizzard warnings and travel advisories. Check the status of battery powered radios, flashlights, back up lighting, power, heat and cell phones. Consider pre-storm closing (night before) or early closing depending on conditions - secure Regional Director’s approval. Release non-essential staff in accordance with the center closing procedures. Arrange for snow and ice removal as well as possible debris removal such as fallen trees and utility lines. TORNADO A tornado watch means that a tornado is likely over a large area. A tornado warning means that a tornado has been sighted or is indicated on weather radio in a specific area. Monitor tornado watch, warnings, or severe thunderstorm watch/warning. Tornado Cover - Administrative Procedures Take cover announcements are issued by the Center Director when one or more of the following conditions exist: 1. 2. 3. 4. 5. 6. A tornado is sighted A tornado siren is heard A tornado warning is issued that effects the Center High winds at or exceeding 60 mph Golf ball size hail or larger Rapidly dropping pressure, dark greenish clouds Watch Conditions - issued by the National Weather Service for the area 1. 2. 3. 4. Tornado spotters are alerted Radios should be monitored in the Center office All teachers should be notified of the watch Tornado shelters should be checked to ensure that they are clear When the announcement to take cover is given, the Director and other management take the emergency information (children and staff emergency contacts) and assist in the cover procedures in rooms with infants and non ambulatory children first. If more than one administrative staff is present, divide the building into sections and move to assist. Director and other management need to check all areas for “hidden” children. Ensure that all children in each room are accounted for. When the all clear sign is given, check with the teachers from each room to assess damage and count children. If there is any question about damage to the Center, do not re-enter the building until emergency personnel have surveyed the building. Inform all teachers of any facility hazards. Determine if any areas of the building must be closed from access. If it is unsafe to remain at the Center, assess whether Alternate Site is a safe back up and evacuate the children. Classroom Tornado Procedures Each classroom teacher are assigned the following responsibilities 1. 2. 3. 4. 5. Take the attendance and first aid kit begin evacuating children to designated tornado shelter area Avoid windows and glass doorways Close doors to outside rooms Protect the heads of staff and children with blankets 6. Last check for children in hidden areas 7. Evacuate any remaining children and close the door 8. Remain in the shelter area until given further instruction HURRICANE 1. 2. 3. 4. 5. Monitor hurricane watch and warnings Secure outside equipment Check status of battery powered radio and alternate light sources Remain indoors until storm passage is confirmed Prepare to evacuate. If necessary, evacuate children and staff to a more secure facility depending on road and safety conditions. Provide information on where the facility plans to evacuate for families. FLOODING 1. Monitor announcements of Flood Watch/Warnings 2. Close or evacuate facility if needed. Heed evacuation orders from public safety officials. UTILITY DISRUPTION (water, heat, electricity, water) If utilities are disrupted in the Center, the Center will make every effort to remain open. The decision to close the Center or delay its opening will be based on the following factors: 1. 2. 3. 4. The amount of natural light in the Center The temperature in the Center The ability and necessity of heating food and formula The risk to the health and well being of children and staff Note: Check State Licensing Regulations concerning the procedure for utility disruption The staff will begin calling parents/guardians to inform them of the situation after 1 hour or disrupted service. Infant families will be called first and may need to be called sooner depending n how much disruption has occurred to basic caregiver routines. This time period will allow the Center to assess the situation and provide families with as much accurate information as possible. Notify the Regional Director of the situation The Center may close or delay opening (confirm with Regional Director) if the following conditions are present: 1. The temperature of the Center thermostats register 64°or below, or 85°or higher for one hour, unless otherwise noted by the state licensing agency, with no expectation of heat/air conditioning restoration within the next one to two hours, and/or the room conditions prevent adequate ventilation and breathing. 2. The natural light in the Center is diminished to the point that the children and staff are at risk. 3. The main phone line in the Center is inoperable for more than one hour, and no auxiliary cellular phones are available. 4. The nutritional needs of the children can not be met. 5. Live wires will require the immediate closing of the Center and the transfer of the children. 6. Loss of water that disrupts appropriate diapering, hand washing and toileting with clean running water for more than 1 hour. Reporting facility System Emergencies In the event that any of the critical systems for the Center become inoperable, the Director shall immediately notify the Regional Director and the landlord of the facility. The Facility person will assess the situation and provide the necessary resources to correct the problem. Facilities will arrange for temporary services, i.e. electrical power, portable toilets, drinkable water, etc. if possible, if the problem cannot be corrected in a timely manner. If support is not available to the Center, the Director shall make contact with the appropriate repair personnel and arrange for the necessary resources to correct the problem. The Center Director shall communicate with the Regional Director and landlord to estimate the duration of the event. If the duration of the event is likely to pose a sanitary or safety threat, or if the disruption would make the facility environment untenable, the Center may need to close early at the direction of the Center Director and Regional Director. In the event of a major incident involving a critical system, i.e., explosion, building collapse, electrical sparking, etc. call 911 and order an evacuation of the center. FIRE Fire Procedures Each facility has a fire emergency plan including an evacuation procedure, marked exits, fire/smoke detectors, fire extinguishers, safe storage and use of flammable materials and fire safety training and fire drills. The fire plan specifies when and how to evacuate in case of fire and under what conditions staff should attempt to control a fire using extinguishers. Check with fire officials to remain current on fire safety such as regular inspections and use of fire extinguishers, detectors and alternate heating sources. Fire safety training is update on a yearly basis. Conduct regular fire drills in accordance with state licensing regulations. FIRE EMERGENCIES All Center staff are to familiarize themselves with the fire emergency procedures and maintain their areas free from the accumulation of combustible materials. Staff are responsible for ensuring that all fire extinguishers, alarm boxes, exits and paths to exits are unobstructed at all times. Response to Fires 1. If a fire or smoke is detected, immediately activate the nearest pull station/call 911 and, if applicable, activate the duress button to report the fire and begin evacuation per the evacuation procedure. 2. If the fire is small (waste paper basket size) extinguish the fire by using water, blanket, fire extinguisher, etc. DO NOT TAKE RISKS. Personal safety and that of the children come first. 3. If the fire is larger, or if the smoke makes it difficult to determine the fire location, evacuate the area and report to the evacuation area. 4. When possible the Center Director shall notify the Regional Director and facility landlord of the situation. Procedures for Conducting a Fire Drill 1. Inform the staff in advance - the Center Director informs the staff that there will be a fire drill later in the day/week. 2. Staff members talk to the children about the drill - Teachers talk to the children in their classroom about the bell/alarm, rules for exiting and where to go. 3. Evacuate the building - When the alarm goes off: Teachers count their children and take attendance sheets and first aid kits with them. No one can stop for coats or any other personal items. Evacuating All Other Children: Teachers count their children and leave the building in groups, taking attendance sheets and first aid kits. No one can stop for coats or any other personal item. Everyone should go outside to the designated area. Once outside recount children to confirm that al are present. 4. The Center Director: Checks bathrooms, closets, and “hiding places” for lost children and for possible sources of smoke or fire during a real alarm. Retrieves files of parent/guardian names and phone numbers and daily attendance log. 5. Time the Drill: The Center Director times the drill to determine how long it takes to vacate the building. 6. Verify Accurate Recount: The Center Director checks with each group to verify an accurate recount of all persons. 7. Return to Building: The Center Director gives the approval to return to the building. The Center Director and other staff help with the infants/toddlers. 8. Document Fire Drill: The Center Director completes written documentation of the fire drill in the Fire Drill Log that contains the specifics of the drill: time, date, amount of time to vacate building, location of fire, number of children and number of staff present at time of drill. HAZARDOUS MATERIALS Hazardous materials are substances that are flammable, combustible, explosive, toxic, noxious, corrosive, oxidizable, an irritant or radioactive. If a hazardous materials accident occurs within close proximity of the Center, notify the fire department and follow safety directions. Be prepared to evacuate or shelter in place. BOMB THREATS, THREATENING PHONE CALL, OR MESSAGE Calls of a threatening nature should be recorded as accurately as possible and reported to police. Depending on the nature of the call, appropriate action should be taken to protect the lives and property, including evacuation. If possible, record the threatening message carefully with attention to details. If caller ID is operational, record the telephone number. Notify police immediately. Get advice from the local police to help determine how to handle the situation. See attachment: Bomb Threat Report Form SUSPICIOUS ARTICLE Evidence of a suspicious article, package or letter should be reported to the Center Director immediately. Communication to police is advised. Do not touch or attempt to move the article unless instructed to do so by police. Follow advice of police to determine appropriate procedures to take within the Center. Relocate children to an area a safe distance away from the suspicious article or item. POTENTIALLY VIOLENT SITUATIONS A potentially violent situation, i.e. hostage situation, disgruntled person, unstable custody may be cause for a selective evacuation procedure. The premise behind a selective evacuation is that it enables large numbers of children and staff to move out of harms way when an individual is on site who is potentially violent. If a potentially violent person gains access to the facility and then leaves: 1. Immediately call 911 2. Indicate to the Center Director that you may have a condition for a selective evacuation (this may be within the building if the person does not leave the area). If you have any reason to believe the individual has a weapon, order a selective evacuation from non affected areas (this may be another room within the facility) 3. If the individual cannot be isolated and chooses to leave the premises, allow them the freedom to exit making sure to note the car make and model, license plate and the direction of travel. Communicate this immediately to 911. Note: If the individual is leaving and taking a child or staff member, it is still often better to let the individual leave rather than prompt a confrontation that would increase the risk of injury. If a potentially violent individual gains access to the facility and remains: 1. Immediately call 911 and seek advice on how to handle the situation. 2. Indicate to the Center Director that you may have a condition for selective evacuation. If you have any reason to believe the individual has a weapon, order a selective evacuation, if possible. 3. Try to isolate the potential aggressor, from as may adults and children as possible. Seek to draw the individual to the office, break room, conference, or other less populated space. If the individual has entered a classroom, seek to draw him to the least utilized portion of the room. 4. If comfortable doing so, engage the potential aggressor in agreeable conversation to de-escalate the situation. 5. Remain calm and be polite. 6. Do not physically restrain or block their movements. 7. While you are engaging the person, other available persons should direct unaffected classrooms to move to another location within the facility that are farthest away from the incident point and at best lockable. This selective evacuation should proceed from room to room and as orderly and quietly as possible, being careful to use routes not visible to the incident point. 8. The other administrative personnel should make sure no other individuals, other than emergency personnel, enter the space where you have isolated the violent individual. 9. Once the police arrive they will take over the situation, negotiate and dictate further movements. 10. If a decision is made to relocate to the alternate site while negotiations are ongoing, follow the appropriate evacuation procedures. RANDOM ACTS OF VIOLENCE If the Center is affected by random acts of violence (drive by shooting) implement the following: 1. 2. 3. 4. Remain calm Notify Director and activate the duress signal and/or immediately call 911 Staff members will alert other staff members of the problem Alerted staff members will close the doors of their areas of responsibility and have the children lay on the floor 5. Brief the police of the situation when they arrive 6. Notify the Regional Director and landlord of the incident DISGRUNTLED EMPLOYEES, PARENTS/GUARDIANS, OR OTHERS In the event of having to deal with employees, parents/guardians or others, implement the following: 1. 2. 3. 4. 5. 6. 7. Remain calm. Remain polite. Activate the duress signal and/or immediately call 911. Staff members who observe the problem will immediately go to the nearest phone and call 911. Staff will alert the Center Director and other staff members of the problem. Alerted staff members will close the doors to their areas of responsibility. If the disgruntled individual’s child is immediately known move the child to another room, out of sight. 8. Turn the child over to parent/guardian or authorized person in accordance to Center policy. 9. Report the incident to the Regional Director. IMPAIRED EMPLOYEES, PARENTS/GUARDIANS, OR OTHERS If you have reasonable cause to suspect that any person picking up a child is under the influence of alcohol or drugs, or is physically or emotionally impaired in any way and may endanger a child, you may have cause to refuse to release the child. If so request that another adult be called to pick up the child or call the phone numbers listed on the emergency contact. In the event of having to deal with employees, parents/guardians or others, implement the following: 1. Remain calm. 2. Remain polite. 3. If the person becomes agitated and/or confrontational, activate the duress signal and/or immediately call 911. 4. Staff members who observe the problem will immediately go to the nearest phone and call 911. 5. Staff will alert the Center Director and other staff members of the problem. 6. Alerted staff members will close the doors to their areas of responsibility. 7. If the individual’s child is immediately known move the child to another room, out of sight. 8. Turn the child over to the other parent/guardian or authorized person in accordance to Center policy. 9. Report the incident to the Regional Director. HOSTAGE SITUATIONS Although considered improbable, the Center may be subject to hostage situations either from disgruntled employees, parents/guardians or others. In the event of a hostage situation: 1. 2. 3. 4. 5. Remain calm. Follow the hostage takers instructions. Do not resist. ANY available staff member will activate the duress signal and immediately call 911. Staff members will alert the Director and other staff members of the problem if time permits. DO NOT PUT YOURSELF IN DANGER. 6. Alerted staff members will close the doors to their areas of responsibility. 7. If staff members believe it is safe, evacuate the children from the Center, moving in the opposite direction from the incident. Report the incident to the Regional Director immediately. PERIMETER ISSUES Administrative Procedures for Playground Clearance, i.e. protest/riot, toxic spill, sniper, suspicious parked vehicles, loiters 1. Call local authorities to investigate the situation and consult with them to determine the level of potential crisis. 2. If the situation is of marginal concern or greater, require that the Center remain inside. Immediately require any groups to come inside. 3. Lower blinds to further obscure visibility and consider bringing those classrooms in the direct line of sight into the “core” of the building or another classroom/area until the situation is resolved. 4. Be prepared to fully evacuate the building should emergency services make this request. Consider whether existing evacuation routes will suffice or if an alternate route must be taken due to the location of the incident. Make staff aware is an alternate route is necessary. 5. Coordinate your actions with the local authorities and any other support services based on the nature of the incident. MISSING CHILD 1. Immediately notify the police by calling 911 once an initial search of the building has been made and rapid attempts have been made to confirm whether or not a family member may have picked up the child. 2. Conduct a search of all areas of the facility, including closets, cabinets, etc. and the immediate surrounding area. 3. Make all other required notifications, Regional Director, Parent/guardians, emergency contacts. 4. Continue searching while waiting for the police. 5. The Director is to remain at the Center as the point person and to gather information/description of the child to share with authorities. Conclusion of Emergency Situations Parents will be notified through telephone contact and by announcements posted at the site, online and on local television stations of the status of the emergency situation. Upon conclusion of the emergency, parents/guardians will be instructed on where and how to pick-up their child by means of an announcement through local television stations, a telephone call from designated staff or a posting on the building indicating where parents/guardians should retrieve their child. Part III Supporting Documents NOTIFICATION PHONE LIST NAME/CENTER/OFFICE/AGENCY Facility Director TELEPHONE # Regional Director Staff Roster See Attached School County Emergency Services 911 Municipal Emergency Services 911 Day Care Center Relocation Facility Today’s Child Learning Centers Corporate Office 1016 Maple Avenue Sharon Hill, PA 19079 Facility Transportation Providers (610) 583-2273 Today’s Child Transportation Department American Red Cross (215) 299-4000 23rd and Chestnut Streets Philadelphia, PA 19103 Disaster Services Parent/ Guardian Roster (215) 299-4889 See Attached If it becomes necessary to relocate the children to a safer location, the following transportation will be used. Number of children/staff who will need to be moved Amount of supplies/records that will need to be moved: A FEW BOXES Transportation Provide FACILITY LAYOUT AND ASSEMBLY AREA Please see attached floor plans for the facility located at EVACUATION PLAN MAP TO RELOCATION CENTER DRAWING OF EVACUATION ROUTE FROM To all Today’s Child Parents and Guardians: This letter is to inform you of our concern for the safety and welfare of children attending Today’s Child Learning Center at Aston Elementary School. Our emergency plan provides for response to all types of emergencies. Depending on the circumstance of the emergency, we will use one of the following protective actions: Immediate Evacuation – Students are evacuated to an area that is a safe distance from the building In-place Sheltering – Sudden occurrences, weather or hazardous material related, may dictate that taking cover inside the building is the best immediate response. Evacuation – Total evacuation of the facility may become necessary if there is danger in the area. In this case, children will be taken to a relocation facility at __________________________________________. Modified Operation – May include cancellation/postponement or rescheduling of normal activities. These actions are normally taken in case of a winter storm or building problems (such as utility disruptions) that make it unsafe for children but may be necessary in a variety of situations. Please listen to KYW News Radio 1060 for announcements related to any of the emergency actions above or visit our website at www.todayschild.us for up to the minute announcements. We ask that you not call during an emergency. This will keep the main telephone line free to make emergency calls and relay information. The form designating persons to whom your child may be released will be used in situations such as those noted above. Please ensure that only those persons you list on the form can pick up your child. I specifically urge you not to make different arrangements during an emergency as it could create confusion and divert staff from their assigned emergency duties. In order to assure the safety of your children and our staff, I ask your understanding and cooperation. A copy of our Emergency Plan is located in the Parent Information area of our classroom. Please feel free to familiarize yourself with the document. Should you have any additional questions regarding our emergency operations please speak with the Director at the center or call me at 610-583-2273 ext 126. Sincerely, Director I, _________________________________, authorize Today’s Child Learning Center to release my child(ren) to the person(s) designated. This is in consonance with the Today’s Child Learning Center Emergency Operations Plan. Student’s Name Designated Custodian(s) Name and Relationship ____________________________ ______________________________ ____________________________ ______________________________ ____________________________ ______________________________ ____________________________ ______________________________ _________________________________________________________________________ Your Signature Relationship Date _________________________________________________________________________ Print Name _________________________________________________________________________ Address _________________________________________________________________________ Address Home Phone __________________ Work__________________ Cell_________________ NOTE: Parents and Guardians should designate themselves as designated Friends, neighbors and other relatives may also be designated. PLEASE PRINT CLEARLY EMERGENCY KITS AND SUPPLIES CENTER EMERGENCY KIT o COPIES OF ALL CONTACT LISTS o o o o o o o o o o o o For families and staff, include the name, phone number, and e-mail as well as information for someone preferably out-of-state, at least out of the immediate area. Phone numbers and e-mails for your Sponsor liaison and /or immediate Supervisor. FLASHLIGHTS WITH EXTRA BATTERIES o Long-life, emergency flashlights BATTERY OPERATED RADIO AND EXTRA BATTERIES o AM/FM, Weather Band/TV Band MANUAL CAN-OPENER FIRST AID KIT o Add gloves and Kleenex NOTEPAD AND PENS/PENCILS SCISSORS HAND SANITIZER AND CLEANING AGENT/DISINFECTANT WHISTLE DISPOSABLE CUPS WET WIPES IN THE CENTER IN GENERAL o o CHARGED CELL PHONE ONE GALLON OF WATER FOR EVERY FOUR CHILDREN AND STAFF o o o DISPOSABLE CUPS NON-PERSIHABLE FOOD ITEMS i.e. soft granola bars, cereal, cheese and crackers, cans of fruit and special infant items, etc – all nut free EXTRA SUPPLIES OF CRITICAL MEDICATION i.e. insulin, epi-pens, for children and staff