Healthwatch North Yorkshire (HWNY) Board NOTES OF MEETING HELD ON 20th July 2015 (2pm) Priory Street Centre, 15 Priory Street, York. YO1 6ET Present: Sir Michael Carlisle (MC) – Chair Judith Bromfield (JB) – Lay Member - HRWCCG Area (Richmondshire District) Ian Parkinson (IP) –Carers Representative – County-wide Adrienne Calvert (AC) – Lay Member - HRWCCG Area (Hambleton District) Lynne Taylor (LT) - Learning Disabilities Representative – County-wide Jason Stamp (JS) – North Bank Forum, Interim Chief Officer Rebecca Hall (RH) – Engagement Worker – Note Taker David Ita (DI) – Partnership Coordinator Apologies: Robert Peacock (RP) - Lay Member - SRCCG Area (Scarborough Borough) Andrew Newton (AN) - Physical and Sensory Impairment Representative – County-wide Samantha Jones (SJ) - Lay Member - SRCCG Area (Ryedale District) Holly Bainbridge (HB) - Lay Member - VoYCCG Area Nigel Ayre (NA) – Mental Health Representative – County-wide Vacancy – Older People’s Representative – County-wide Vacancy – Lay Member - AWCCCG Area Clinical Commissioning Groups AWCCCG - Airedale, Wharfedale and Craven Clinical Commissioning Group HaRDCCG – Harrogate and Rural District Clinical Commissioning Group HRWCCG – Hambleton, Richmondshire and Whitby Clinical Commissioning Group SRCCG – Scarborough and Ryedale Clinical Commissioning Group VoYCCG – Vale of York Clinical Commissioning Group AGENDA ITEM 1. BUSINESS Apologies for absence – Sir Michael 2. ACTION Apologies are indicated above. Approve the notes of the board meeting held on 6 May 2015 – Sir Michael Notes approved with corrections: Page 4 – missing action HWNY Board Membership Sir Michael Carlisle (MC) – Chair, Lay Members - Judith Bromfield (JB), Sylvia Bagnall (SB), Adrienne Calvert (AC), Robert Peacock (RP), Holly Bainbridge (HB), Samantha Jones (SJ), Partnership Board Representatives – Nigel Ayre (NA), Andrew Newton (AN), Ian Parkinson (IP), Lynne Taylor (LT). Support – David Ita (DI), Rebecca Hall (RH). Healthwatch North Yorkshire Notes from Meeting: 20/07/2015 healthwatchny@nbforum.org.uk / 01904 621 631 / www.healthwatchnorthyorkshire.co.uk 1 Page 5 - typo Page 6 – sentence rephrase Matters Arising: HWNY to look into suggestion for work with YAS on getting feedback about its services – see comment in minutes. 3. Action(s): David to follow this up and see if we can work with YAS on this. Action log update – Sir Michael 4. Outstanding Actions: Action 5 – David to talk to Jason about strategy in light of the new focus on outcomes within the workplan. Action 8- David has not heard from Helen Sikora and has asked if this action be removed, as Helen has now left the CCG. Declaration of interest - Sir Michael 5. DI DI No declarations of interests were made. Questions from members of the public – Sir Michael 6. DI There were no questions from the public. Healthwatch National Conference - David David delivered a PowerPoint presentation covering key highlights of the recent Healthwatch national conference held in Manchester on 30th June and 1st July. Sir Michael added the conference was useful and interesting to compare experiences with other local Healthwatches Action(s): David to email the presentation to Adrienne and ensure it is put on the website. Healthwatch North Yorkshire Notes from Meeting: 20/07/2015 healthwatchny@nbforum.org.uk / 01904 621 631 / www.healthwatchnorthyorkshire.co.uk DI 2 7. The North Yorkshire Compact – signatory request - David/Judith David asked the board to consider whether HWNY should sign up to the compact. Judith informed the board that the compact is a good way to encourage the local authority to work with the VCS, including Healthwatch, and would recommend signing it. The board agreed to sign up to this. NBF and Healthwatch to be joint signatories to this, signed by Sir Michael on behalf of HWNY and by Jason on behalf of NBF Action(s): David to send the compact document to Jason for signing. 8. DI Special Board update – Craven vacancy & Older people’s forum – Sir Michael Michael informed the board that Heidi Edmondson had resigned for personal reasons, and has asked for help from the board to fill this vacancy. Judith suggested contacting the local Patient Participation Groups and Dee Felicity at Craven CVS for support with recruiting a replacement for Heidi. Michael also informed the board that Ann Hill resigned. A letter went out to Ann a few weeks back to thank her for her service of two years to HWNY. Action(s): Contact Craven Volunteer Centre (not CVS) for assistance with recruiting a replacement board member – Judith to send David contact details. Healthwatch North Yorkshire Notes from Meeting: 20/07/2015 healthwatchny@nbforum.org.uk / 01904 621 631 / www.healthwatchnorthyorkshire.co.uk DI 3 9. Finance Update - Jason Jason briefly explained his role with HWNY as interim Chief Executive, replacing Kath Jones while she is on an extended sick leave. Jason explained the current financial state of HWNY that the budget was always going to be insufficient for the scale and complexity of the task, hence why we needed to focus on restricting our spending to whatever we agree in our work plan. The good news however is that Quarter 1 was on budget with no overspend. Adrienne asked if Jason knew where the equipment from LINk and the office move had gone to. Action(s): Jason to enquire about old LINk equipment and materials that may be reused for community engagement activities within HWNY. Healthwatch North Yorkshire Notes from Meeting: 20/07/2015 healthwatchny@nbforum.org.uk / 01904 621 631 / www.healthwatchnorthyorkshire.co.uk JS 4 10. Operational progress update – David/Rebecca: Communications and Community Engagement Rebecca reviewing community engagement activities to be more aligned with the work plan. Rebecca met with Mark Mason from NYCC to discuss joint working to engage young people. Enter & View David provided updates on the Enter & View work plan and the annual report. A new work plan for Enter & view began in June 2015 with visits planned until February 2016. Area teams will decide where to visit, however the focus would be on hospital discharge and end of life care within care homes. Michael would like to thank Enter & Volunteers for their hard work. Annual Report 2014/15 The annual report has been produced and sent out to all Health and Wellbeing board members. There is an electronic copy available online. Lynne asked if the annual report was available in an accessible format. Rebecca responded there wasn’t one at the moment but something to look into. Lynne offered to provide training in accessible formats and easy read. David and the board thanked Rebecca for helping to produce the report. Action(s): Rebecca to follow up Lynne’s offer of easy read training Healthwatch North Yorkshire Notes from Meeting: 20/07/2015 healthwatchny@nbforum.org.uk / 01904 621 631 / www.healthwatchnorthyorkshire.co.uk RH 5 11. Board members activity update (by exception) – Sir Michael Lynne offered an update on the Crisis Care Concordat. She explained that in North Yorkshire, quality crisis care is still a postcode lottery of support. There are still cases of people being taken to 136 suites by police cars. Having spoken to Yorkshire Ambulance Service (YAS) they explained this is partly because they have to prioritise heart attacks over mental health crisis. Lynne also explained that there was a new pilot to offer learning disability nurses to GP surgeries to help offer annual health checks to people with learning disabilities, which will start in October 2015. Lynne to share both the Learning Disability draft report and the Crisis Care Concordat draft report with David for circulation to the board. Lynne also raised the importance of accessible formats and encouraging HWNY to adopt these as standard practice. Judith explained her involvement in the Whitby Programme Board, as part of the review of community services in Whitby, led by HRWCCG. She has also met with Pippa from NBF to discuss HWNY independence. 12. Action(s): David to circulate the reports from Lynne to the board. Independence progress update - Jason DI Jason talked through his update and the timetable for independence. The timetable is indicative. Jason would like the board to discuss more options of organisation models. He would also recommend that the board consider another development session on governance. Adrienne asked Jason if there was chance of hot desking and resources being made available for herself and Judith while they are working on the independence plan. Jason is happy to discuss this when they meet with Pippa. Jason suggested Judith and Adrienne consider visiting other local Healthwatches who have made the transition to independence to discuss their experiences and gain advice. Jason and NBF are committed to helping HWNY become a successful independent organisation. Adrienne confirmed that she has a lot of experience of managing risks, and would offer her support with this piece of work if required. Action(s): Sir Michael asked for a progress report on independence to be presented to the board at future meetings as a standing item. Healthwatch North Yorkshire Notes from Meeting: 20/07/2015 healthwatchny@nbforum.org.uk / 01904 621 631 / www.healthwatchnorthyorkshire.co.uk JS 6 13. Health and Social care Horizon scanning – local and national – David David briefed the board about some of the changes happening in the local and national health and social care system, some of which may be of interest to members. 14. Work Plan 2015/16 – measuring outcome & impact - David Jason explained he wanted the new format of work plans to help focus the work of HWNY and help provide clearer outcomes from each activity. David explained the new areas of priority: Social Care - End of Life Care within care homes. Access to Primary Care – specific area of focus to be finalised by volunteers Secondary Care - Hospital Discharge Jason suggested Crisis Care could be a specific focus within community care. Judith suggested contacting Age UK’s home from hospital team for their information and feedback on hospital discharge. Action(s): Judith to send information to David about VCS services being included within the secondary care work plan. 15. JB Any other business – Sir Michael / David: Annual General Meeting David asked to move the next board meeting to the end September or early October, and be doubled up with our AGM. All agreed, date to be agreed and co-ordinated with Jason’s availability. 16. Action(s): Rebecca to find out about Jason’s availability, and then circulate potential AGM/Board meeting date in September/October. Suggestions for newsletter, website or social media RH Learning disability service change information. 17. Presentation on the Healthwatch network impact. Date of Next Meeting AGM and Board Meeting - September / October 2015 Forward Plan: Healthwatch North Yorkshire Notes from Meeting: 20/07/2015 healthwatchny@nbforum.org.uk / 01904 621 631 / www.healthwatchnorthyorkshire.co.uk 7