The Impact of Sexual Harassment in the Workplace on Society Front Corner Corinne Napper Megan Corsano Jenna Hopkins Lauren Turnamian Sarah Sweeney UNIV 112 November 7, 2014 Introduction This paper is focused on addressing and explaining the impact upon society of sexual harassment in the workplace. Such harassment has been an issue, for women especially, for decades. However, it is an issue often dismissed by employers. In the past 20 years, there has been significant momentum in combating sexual harassment, both in the United States and internationally. This paper will examine the history of sexual harassment, the impact of technology, the psychological effects on the victim, and the solutions created. How has sexual harassment in the workplace changed in our society as a social norm? [Corinne Napper] Sexual harassment in the workplace has been a prominent and damaging aspect of our society since women have been able to attain jobs in corporate offices, but had become so engrained in our culture that it seemed impossible to fight against by the time that it had become nationally recognized as a serious problem in the late 1970s (Backhouse 284). Constance Backhouse’s primary source account of the birth of the rebellion against sexual harassment in the Canadian Journal of Women and the Law reported the fact that, though it had not previously been labeled, sexual harassment had always been around, “Through the fall of 1977 and winter of 1978, we spent untold hours talking to more sexually harassed women…With very few exceptions, the women we met had never sought redress and were loathe to take their complaints public. Yet all believed the time had come to demand change, and they were more than willing to describe the full details of their experiences, provided they could maintain their privacy” (279). These 2 demands for change were loud, and became an increasing part of the feminist movement at the time that allowed women to rally together in order to draw public attention to sexual harassment at work, which was the first step to fighting it (Smalensky and Kleiner). However, according to Stephanie Sipe, Douglas Johnson, and Donna Fisher in their Equal Opportunities International article, the downside of these historical civil rights movements and hyped-up court cases have given today’s younger employees a false sense of security, because they believe that society has moved past such degrading acts based on born attributes and now think that as long as they are skilled and knowledgeable, they will be immune to sexual harassment. This view is naïve because even though the US Supreme Court recognized sexual harassment as a cause of action under Title VII 2 decades ago, sexual harassment is still often occurring and swept under the rug in today’s offices (Sipe, Johnson, and Fisher). The historically negative effects of sexual harassment in the workplace and the current effects are strikingly similar. In Joan Abramson’s book, Old Boys New Women: The Politics of Sex Discrimination, she strings together historical court cases on sexual harassment in the workplace, including the very first one. Lella Smith Candea was the first woman to file a successful sex discrimination complaint in 1971 after years of harassment, but she suffered a great amount of backlash as a result of her action, including losing her office and being relocated to a broom closet, within 24 hours of her filing it (152). Such struggle is still happening today, often without formal complaint, and is severely damaging to both the victim and the company that they work for. Sexual harassment is often perceived as an individual and personal problem, not a problem of the company as a whole, but it actually does take away from the victim’s productivity no 3 matter how skilled they are, and also serves as a distraction to many otherwise productive employees (Havemann). Judith Havemann’s article, “Evaluating Sexual Harassment in the Workplace; Education on the Subject ‘A Low Priority’ Despite Survey Finding Widespread Complaints,” published in The Washington Post in 1988, frequently attests that sexual harassment, even without filing a formal complaint, damages the victim’s career by devaluing her skill and productivity in the workplace as well as hurting her chance for a promotion, because even if she is very skilled it becomes clear that her associates do not take her seriously enough for her to be considered for a raise. Similarly, Sipe, Johnson, and Fisher’s study of sexual harassment in Equal Opportunities International shows that sexual harassment in the workplace can result in the victim's decreased job satisfaction, withdrawal from work, less organizational commitment, ill health and some symptoms of post-traumatic stress disorder for individuals, as well as lower productivity, increased absenteeism and increased sick leave costs for organizations, which shows that it is mutually beneficial for these companies to be investing in sexual harassment education, treatment, and recovery. Education and training on sexual harassment in the workplace seems obvious in order to stop these horrible negative effects, but real training on what this harassment actually is has been startlingly hard to find even after the 1970s, when attention was first drawn to the issue. Agencies and corporate offices are have only been concerned with the productivity and dollar of their company since their establishment in our society (Havemann). Training for sexual harassment education is not a priority in agencies because most offices feel as if this education is not directly linked to productivity, like skill training is (Havemann). However, this way of thinking is mistaken in that, as shown 4 in the previous paragraph, sexual harassment in the workplace can cause a downfall in the productivity of employees. An increase in morale means an increase in productivity, which means more output and dollar value (Colquitt and Kleiner). The inverse must also be true. When Judith Havemann interviewed Frederick A. Miller, president of Kaleel Jamison Associates, he identified that often the lack of education on sexual harassment keeps both victims and perpetrators from understanding that it is occurring, and makes an effort to clear up the definition, which he says “is something that happens to women in the workplace that prevents them from reaching their full potential that is not experienced by men.” If employees do not reach their full potential, neither does the company. Yet, so many managers, supervisors, and company owners have yet to grasp that their companies are comprised of individuals whose behavior affects their output. The lack of formal complains from victims of sexual harassment in the workplace is derived from both the negative effects on their career and the apathy by their companies to help them with what has been deemed an individual problem. Judith Haveman quotes miller in her interview with him to get some perspective on the mentality of those in charge of a corporation, “‘If someone in your office stole money and you reported it, it would be taken out of your hands and pursued by the company because that's who it harms,’ he said. ‘With sexual harassment, you're on your own, it's your word and your reputation against theirs -- a lot of women just feel it isn't worth the hassle to report it.’” If we as a society are able to overcome our apathy and our feelings of fear and resignation, sexual harassment in the workplace would be greatly diminished. These reactions have been seen since the beginning of the anti-harassment movement. “The terminology was new to many. The idea that women might collectively rebel 5 against sexual harassment seemed to be beyond credulity. And even those who expressed deep frustration about sexual harassment, including feminists and leaders of women’s unions, seemed largely resigned to passivity” (Backhouse, 284). We overcame that initial passivity and the attention has been drawn to the issue at hand. Now our only option is to fight it. Historically, sexual harassment has only been seen as physical interaction, but now technology changes that dynamic. How have modern technologies altered the nature or modus operandi of sexual harassment? [Megan Corsano] Sexual harassment is often thought of in terms of physical contact, however harassment can also exist as an online form, made possible as the means of communication in the modern era increase and harassment in non-physical ways becomes harder to catch and punish. Angela Thomas-Jones looks at social networking and the impact it has had on our society in her book, The Host in the Machine: Examining the Digital in the Social. The chapter titled “You’ve Been Poked” looks more at the negative side of social media and the ways in which in enables “cyber-bullying” and fosters negative energy or unwanted communication between strangers. While there are many benefits to social networking, some darker sides also exist (Thomas-Jones 99). For example, the idea of “poking” on Facebook started as a fun way to get your friends attention, however it also became a means of unwanted advances or often harassment, leading to a means through which someone could continuously remind someone of their presence in a persistent and unwanted manner (99). While this is a tamer example of the 6 use of social media for harassment purposes, it highlights the ways that heightened communication between individuals can be dangerous and creates an environment that can foster anonymous negativity. In these instances, the line between friendly outreach and harassment can become easily blurred, in turn making retaliation or even recognition difficult at times. Just as physical harassment can come in many different forms, there are many ways that online sexual harassment can occur, due to the expanding number of platforms through which we can communicate to one another. Barbara A. Ritter’s article “Deviant Behavior in Computer-Mediated Communication: Development and Validation of a Measure of Cybersexual Harassment” was published in the Journal of ComputerMediated Communication and discusses the different formats of sexual harassment through online channels, then going in to depth studying people’s perceptions of sexual harassment and what should be commonly taken as “acceptable.” Ritter defines the ways that online harassment appears, and explains that online sexual harassment comes in many different forms, including “e-mail harassment, cyber-stalking, cyber defamation, hacking, morphing (editing pictures), e-mail spoofing (where the origin in misrepresented), cyber pornography, cyber sexual defamation, cyber flirting, and cyber bullying” (198). Online harassment can be compared to and classified as traditional sexual harassment, which was generally categorized under “gender harassment, unwanted sexual attention, and/or sexual coercion” (198). Online harassment can often be just as dangerous as “traditional” sexual harassment, and is often less easy to spot or take action against. It becomes harder for the victim to defend themselves when there is a computer screen between them and their attacker. In KrisAnn Norby-Jahner’s article published in 7 the Hamline Law Review, she focuses on the different forms of online sexual harassment and how it affects the nation’s youth, including the long-term issues it can cause. She also discusses the necessary steps that could be taken to attempt to reduce the extreme amount of harassment faced in online forums. By harassing another individual online, the victim has no control over who or what is being said or how they are saying it (Norby-Jahner). Peers take advantage of online forms to send messages about one another, either by sending threatening messages directly to the victim or by sending the harmful messages to other peers, making the victim feel helpless and humiliated (NorbyJahner). The danger comes when the victim starts to become bombarded by these constant attempts at communication. The issue with online forums is it is harder for the victim to escape the situation, as an online presence of the harasser allows them to continue the harassment at any time and place. Angela Thomas-Jones suggests that, “Social networks fit into the cyber-bullying debate because they provide a space with multiple levels for contact where this behavior can take place. Chat, walls, blogs, comment boxes and email are all different avenues for contact – some require friend requests but many do not. One of the reasons why cyber-bullying is so prevalent is linked to my previous assertion that there is some anonymity with posting information online” (103). Cyber-harassment has become more prevalent in today’s society as tools of online communication continue to constantly increase. Easy access to these platforms creates the ability to harass another individual with ease and less feelings of guilt. Thomas-Jones defines cyber-bullying as “the use of email, text messaging, web sites, discussion forums and other technological means of communication to intentionally hurt, defame or 8 intimidate another” (102). These days, practically anyone has access to a computer and social media sites. By communicating through them, the harasser is less aware of the immediate consequences of their actions by not directly seeing the reactions of the victim. “With online sexual harassment, the victim becomes ‘faceless . . . literally dehumanized to nothing more than an entity on a computer screen.’ Because technology has minimized the reflection time that once existed between planning a prank and committing the deed, teenagers are more likely to sexually harass their peers online when they normally would not do so in person.” (Norby-Jahner) Online sexual harassment has become more frequent as the Internet is readily available and affordable for almost anyone to easily access (Ritter 200). Harassers are also more likely to do so because of the anonymity that comes with using online channels, allowing easy escape from risky situations and a loss of personal accountability of their actions (Ritter 200). By using the Internet as their means of harassment, the harasser feels invincible, voicing their unpopular opinions from the safety of their room with just the click of the button. By doing so, they break the connection between their identities and their words, voicing their opinions out into the seemingly endless void of the World Wide Web. The Internet has become the ideal place for someone to express anti-minority opinions or prejudices, where someone can blatantly post sexist comments without much immediate backlash from their peers (Ritter 200). Because of the loss of accountability through using the Internet, people are more likely to voice their true thoughts as they lose a sense of traditional social norms and the ability to pick up on social cues (Ritter 200). 9 Unfortunately, the integral part the technology plays in our lives has been the cause of sexual harassment online rising in frequency and severity. While attempts throughout history have been made to reduce the number of sexual harassment cases, people find new ways to carry out their malicious intents, taking advantage of the technologies available to them to contact people. Towns and Johnson look at the history of sexual harassment in the workplace and the ways in which is has evolved, despite action to eliminate it all together, reporting that, “As the need and demand for increased technology at the workplace continues to grow, incidences of e-harassment are likely to increase as well. While pin-up posters and bikini calendars hopefully have been removed from office walls, the computer screen is the next medium for such sexual images. In April 2002, six employees from the Washington State Labor Department were terminated for excessive use of stateprovided computers for personal e-mail, including e-mail of a sexual nature.” (13) The integral part of our everyday lives that the Internet has become is one the main reasons online crimes have become so prevalent (Thomas-Jones 105). In order to cut down on the extent to which these incidents happen, we must become more aware of the dangers the Internet poses and adjust our online habits to better protect ourselves and our well-being (Thomas-Jones 105). The frequency of using the Internet for harassment purposes has caused the consequences of it to seem less sever and for more people to accept it as a common usage of social media. Online sexual harassment is often amplified through the concept of “deindividuation,” which involves the sense of ease that comes through acting as a group, where each individual actor loses a sense of responsibility with each new person that joins in on ganging up on an individual (Norby- 10 Jahner). People are more likely to join in with the harassment if they are acting as a group, especially if it is taking place in an online forum where they can easily enter and exit the situation (Norby-Jahner). The use of the Internet to say cruel or hurtful things to peers has become a more common thing, causing many young adults to join in as an attempt to “fit in” or go along with a crowd of people attacking a certain individual. As this occurrence becomes more frequent, it becomes more and more accepted as a social norm, resulting in less people feeling the need or ability to speak out and defend themselves against their harasser. As sexual harassment cases using the Internet rise in numbers, efforts must be made to combat it. While the effects of harassment online may not be as evident and clear as physical harassment or stalking, the consequences to the victim can be just as, if not more, severe. The original assumption is to not take cyber-bullying as seriously because no physical harm takes place (Thomas-Jones 103). While physical harm is not caused through online harassment, deeper emotional trauma is often caused, sending the victim into situations of depression, insomnia or anxiety, which can often be even worse than bodily harm caused (Thomas-Jones 103). The harasser can also be affected negatively by communicating through the Internet, as they are essentially leaving a digital trail of their repeated offenses against the victim. Sexual harassment online can almost be more incriminating for the perpetrator because the messages they send are saved in the history of the Internet forever, even when they appear to have been erased (Towns and Johnson 9). This can also allow different people than originally intended to see the messages, which can result in a worse outcome for the sender and the victim (Towns and Johnson 9). Norby-Jahner looks at the statistics of these online sexual 11 harassment cases, showing that they are becoming more and more frequent, claiming that, “The AAUW reported that in-person peer sexual harassment occurs at an alarming rate-79% of students have been harassed by current or former students at school (86% of girls and 71% of boys). In addition, statistics have been reported to be as high as 97% in some junior high schools. When it comes to online sexual harassment, studies report that anywhere from 20% to 40% of teenagers have been harassed.” (NorbyJahner) While online sexual harassment may be harder to identify and punish, is crucial that it is recognized and attempts are made to stop it, as it continues to affect growing numbers of adolescents and those in the workplace at an alarming rate. Sexual harassment has been occurring for decades, but the effects on the victim have not been studied until recently. How does sexual harassment in the workplace psychologically affect the victim in which the way they work? [Jenna Hopkins] The dynamics of the workplace have developed into a place where it is common for women to be sexually harassed by co-workers or bosses. The sexual harassment involves verbal all the way to physical abuse. Now, one may question, ‘Well how is this going to affect the victim on the job after the incident?’ which has many answers. These work-related outcomes are a result of the psychological tampering of the victim once the harassment has occurred. 12 “Court decisions have identified two forms of sexual harassment: quid pro quo and hostile environment. Quid pro quo means ‘this for that’ and occurs when job opportunities, promotions, salary increase and other job benefits are given in return for sexual favors. Hostile environment harassment occurs when the workplace is ‘permeated with discriminatory intimidation, ridicule, and insult, that is sufficiently severe or pervasive to alter the conditions of the victim's employment and create an abusive working environment’ (Harris v. Forklift Systems, 510 US 17, 1993)” (Sipe, Johnson, and Fisher 3). These two distinctive ways of harassment can lead to long-lasting psychological effects on the victim. “Sexual harassment, in turn, is hypothesized to affect job-related, psychological, and health outcomes” (Munson, Hulin, and Drasgow 22). Many experiments have been conducted to test these outcomes giving specific ways that harassment affects a victim. Studies have been conducted to gain more data on what specific ways that sexual harassment directly affects the victim. “Research conducted by Williams et al. (1999), in the military workforce, showed that the stronger the anti-harassment policies, the more committed women reported to be to their organization, and more importantly, implementation of those policies reduced the frequency of sexual harassment incidences” (Pina and Gannon 220). This research addresses the fact that companies need to create and enforce strict anti-harassment laws in which the company will see a positive attitude towards it. For example, when a woman gets the justice she wants she will be more committed to the job and the way to do this is through highly enforced harassment policies (Pina and Gannon 220). Furthermore, the article “Longitudinal Analysis of 13 Dispositional Influences and Sexual Harassment: Effects on Job and Psychological Outcomes” authored by Munson, whom has their PhD, Hulin, and Drasgow, gives insight to the psychological effects of sexual harassment specifically in the workplace with detailed research studies. In a research study by Levin and Stokes suggests “that task satisfaction was more influenced by negative affectivity than by the task” (qtd. in Munson, Hulin, and Drasgow 23). “The results of Levin and Stokes research aims at the idea that the victim’s predisposition may cause them to react to every comment or action made as an act of sexual harassment” (qtd. in Munson, Hulin, and Drasgow 23). Additionally, in a newspaper article entitled "Sex Talk in Office Can Lead Workers to Depression: Study; Not All Sexual Behaviour at Work is Harassment” a study conducted by Newmann and Grigg was reported and their research concludes that “Only staff who experienced little to no sexual banter at work had higher levels of psychological wellbeing, and tended not to use drugs and alcohol to relax” (“Sex Talk”). A solution to this issue that was found in a work environment without sexual harassment would be “Workplaces that maintain a respectful, professional and neutral environment contribute more to staff health and productivity than ones where sexual humour and the like are prevalent” (“Sex Talk”). Overall, these studies conducted allow the insight on the psychological and work-related outcomes to become discussed. The psychological effects of sexual harassment all boil down to the way one’s emotions are affected more so when placed in a stressful situation. “More recently, the Institute for Research on Women’s Health (1988) underscored that sexual harassment constitutes a serious threat to women’s psychological and physical well-being; this report stated that there is now reason to believe that a 14 clinically significant depression can be associated with harassment and employment discrimination (see also Pendergrass, Kimmel, Joesling, Petersen, & Bush, 1976)” (Koss et al. 140). This was found in a book entitled No Safe Haven: Male Violence Against Women at Home, at Work, and in the Community, where the authors, who are all professors in psychology or medicine, discuss a woman’s response to sexual harassment looking at the work-related outcomes as well as health-related outcomes and how these affect other aspects of life too. Although some sexual harassment may not be physical, the victims can still be affected mentally. For example “even when harassment is not physically violent, many victims experience strong fear reactions (Holgate, 1989;Junger, 1987). These include lowered self-esteem (Gruber & Bjorn, 1982), lessened self-confidence (Benson & Thomson, 1982), loss of control, and disruption of their lives (Alliance Against Sexual Coercion, 1976;Quina, 1990)” (Koss et al. 140). These can affect each individual victim to various degrees but effects such as “anger, fear and sadness to depression, humiliation and mistrust (Crocker & Kalemba, 1999; Loy & Stewart, 1984; Pryor, 1995; USMSPB, 1981)” have been reported. (Pina and Gannon 221) Depression is often a result of this verbal abuse and can harm the health of the victim making work related stresses even more difficult (Koss et al. 140). The effects described previously all can be classified under the diagnosis for depression. As a victim of sexual harassment in the workplace, these psychological effects that may occur will affect the dynamic and routine of the company. Victims deal with a lot of stress as the recover from the experience which may lead to negative happenings while at work that are not of benefit to the company. Women in today’s society are more 15 independent than in previous decades which makes it vital that they have a sustainable income.The threat of their economic stability is too important to compensate for the justice that they deserve for the sexual harassment ( Koss et al. 139). Women hesitate to report the crimes because of this so as a result, “Virtually tens of thousands are forced to tolerate sexual exploitation or run a daily gamut of sexual and emotional abuse as the price of earning a living” (Koss et al. 139). Also in the workplace, we find the gender gap that makes it difficult for women to feel represented or dominant. Gender has become a “salient feature” of the workplace which results in an unwritten sexualized setting giving males the dominance factor. For this, women do hesitate to report the crime. (Pina and Gannon 211) In this case, “Women may be less likely to speak out against sexual harassment, fearing greater visibility, alienation and retaliation from male co-workers and supervisors (Carothers & Crull, 1984)”(Pina and Gannon 211). As a result of the stress, sexual harassment has had many effects on the victim in the workplace such as job loss, lowered work satisfaction, and lowered commitment (Munson, Hulin, and Drasgow 22). For the overall company, these actions from harassed workers have cost companies millions. In a report from Nelson and Quick, "sexual harassment costs the typical Fortune 500 company $6.7 million per year in absenteeism, turnover, and lost productivity’ (p. 29)” (Sipe, Johnson, and Fisher 3). We have seen how sexual harassment in the workplace has evolved over time and with technology. We have also seen that recently, the psychological effects on the victims have come to the forefront of the discussion. Though sexual harassment has been around in the workplace for over a century, the US government has not 16 always taken action. However, in the past 25 years, several acts and doctrines serve to both protect victims and convict both companies and the individual harassers. What Governmental Action Has Been Taken to Combat Sexual Harassment in the U.S.? [Lauren Turnamian] The legal aspect of sexual harassment in the workplace is often confusing because of the prevalence of lofty language and a general misunderstanding of the situations. Since 1917, the Minnesota Law Review, an academic journal written by law students and educators along with members of the Minnesota Bar Association, has published several articles dealing with sexual harassment in the workplace. According to Eleanor Frisch, educator and journalist for The Minnesota Law Review and Minnesota Bar Association, “a sex-discriminatory hostile work environment occurs when conduct, directed at a person because of his or her sex, is severe or pervasive enough to create an environment that a reasonable person would find hostile or abusive” (1944). As a response to this abuse, federal courts have recognized that that unwanted sexual tension leads to an unhealthy workplace environment (1948). Part of the issue stems from the fact that most modern workplaces dominated by males. Petrocelli served as the Deputy Attorney General in California before owning his own practice. He is a major supporter of equal rights in the workplace and female empowerment. This book primarily focuses on the different forms of abuse in the workplace and how to stop it. It also outlines several protection statutes such as the Civil Rights Act and state FEP statutes. The fact that the male dominated workplace victimizes women was exemplified in the case of Pryor v. United States Gypsum Co (Petrocelli, Repa 7/3). The resulting decision vocalized that fact that women in the workplace should not be expected to be victims of sexual 17 harassment just because the majority of their coworkers are men (Petrocelli and Repa 7/3). Though sexual harassment in the workplace is still a major problem in the United States, there have been efforts made to limit it. Kara Swisher’s article, “Laying Down The Law on Harassment; Court Rulings Spur Firms To Take Preventive Tack” was published in The Washington Post in 1994. Swisher earned her B.S from Georgetown and then her Master’s in journalism from Columbia University. She has written for both the Wall Street Journal and The Washington Post as well as written independent articles. She attributes the cause of the decrease, at least partially, to the fact that “an increasing number of companies are searching for better ways to protect themselves, laying down their own laws to stop behavior that isn’t just unwanted, but is also illegal” (1). The best and most effective way to combat sexual harassment in the workplace is to prevent it altogether. However, currently many company policies are vague and carry little punishment. Swisher writes that “companies need an explicit written policy on sexual harassment that is widely disseminated in the workplace” (2). Though company policies may thwart some of the sexual harassment problem in the workplace, Federal Acts and Supreme Court Cases serve as the best deterrent from and protection against the harassment. When looking at sexual harassment, abuse, and discrimination in the workplace, it is important to consider the three major facets: Title VII of the U.S. Civil Rights Act, State Fair Employment Practice (FEP) Statutes, and the Equal Employment Opportunity Commission (EEOC). Petrocelli and Repa’s book primarily focuses on protection clauses in the Civil Rights Act and state FEP statutes. “Title VII of the U.S Civil Rights Act— often shortened to Title VII—prohibits discrimination and sexual harassment in 18 employment” (Petrocelli and Repa 5/3). As a result of the strength of Title VII, federal courts are now establishing that sexual harassment in the workplace is occurring “because of…sex” of the victim (Frisch 1948). The Civil Rights Act as a whole, and Title VII specifically, charges employers with the responsibility to “protect workers from discriminatory intimidation and ridicule” (Swisher 2). Though the Civil Rights Act put the blame on the harasser and held the employer accountable, it was not until 1991 when “Congress added more teeth…by allowing victims to collect monetary damages—capped at $300,000—from employers for such things as distress, illness, medical costs and loss of employment caused by harassment” (Swisher 2). Though the Civil Rights Act made leaps and bounds in combatting sexual harassment, FEP statutes and the EEOC also help protect both women and men from sexual harassment in the workplace. “State FEP statutes provide a harassed employee with a legal remedy that is often similar to the U.S. Civil Rights Act” (Petrocelli and Repa 7/2). The EEOC is involved when there is an issue or account of sexual harassment that cannot be solved within the company alone, hence launching a full investigation. “An EEOC investigation my uncover facts that the company management did not know, such as harassing incidents against other employees. As the EEOC develops such information, it may induce the employer to settle the case and adopt policies to prevent future harassment” (Petrocelli and Repa 5/5). The best way to look at the severity of sexual harassment in the workplace is to look at a case study. Charles A. Pierce, Ivan S. Muslin, Chantay M. Dudley, and Herman Aguinis’ article, “From Charm to Harm,” was published by the peer-reviewed journal, Management Research: The Journal of the Iberoamerican Academy of Management in 19 2008. Pierce, the chief researcher in the article, earned his Ph.D at the University of Albany, and now writes for several peer-reviewed journals, including The Journal of Applied Psychology, Journal of Management, and Human Resources Management. He also serves as an expert witness in federal cases about discrimination and harassment. In his article, Pierce assesses the ways in which workplace managers deal with sexual harassment and how that is translated in a courtroom. He also used sample court cases to predict how effective new employee-employer relations policies would be. Pierce provides several reliable examples and statistics to illustrate how judges make legal decisions concerning sexual harassment in the workplace. The first, and most important flaw Pierce noticed in the modern legal system was the disconnect in the ways judges are supposed to view sexual harassment cases, and the way they actually view them. “Judges are supposed to consider only the relevant facts, evidence, and issues of a case and relate them to previous court decisions and applicable law. Judges are supposed to disregard their personal ideologies, attitudes, and other extralegal factors while deciding a case (Heise, 2002; Johnson, 1987; Wrightsman, 1999)” (Pierce et al. 29). Pierce and his team examined 51 similar court cases. In a majority of the cases, the relationship was heterosexual with a male attacking the female (Pierce et al.35). More than 80 percent of the time, the harasser held a higher position of authority in the workplace (Pierce et al. 35). Much of the stigma around sexual harassment in the workplace centers around these statistics. The judge ruled in the victim’s favor roughly a third of the time, even though two thirds of the cases were identified as being severe assaults (Pierce et al. 35). The study also showed that it is extremely common for the assault to be recurring and have an adverse effect on the victim’s job (Pierce et al. 35). Many factors go into a judge’s 20 decision, but one of the most common reasons a victim will lose the case is because of a previous consensual romantic relationship between the victim and the harasser. “The prior consensual social-sexual behavior weakens the credibility of a plaintiff’s claim of unwanted social-sexual behavior, and the romance may have a negative effect on the outcome of a summary judgment” (Pierce et al. 40). The steps that the US government has taken to control sexual harassment in the workplace has called attention to sexual harassment in other nations, especially in Europe and South America. How does Sexual Harassment in the Workplace in the United States Compare and Contrast to Sexual Harassment in the Workplace in other Countries? [Sarah Sweeney] The cross-cultural perspective of sexual harassment and sexual harassment in the workplace is depicted in Geert Hofstede’s cultural dimensions theory, which is “based on the notion that: (i) people within and across societies prioritise values according to their heritage or cultural factors, social position and personal experience; (ii) societies may differ in the means they use to maintain the social fabric and provide order, and (iii) values influence perceptions of and behaviours related to sexual harassment” (Ulusoy, Swigart, Erdemir 608). With this notion in mind, the stances of sexual harassment in the workplace in the European Union, Brazil, and Turkey will be compared to those in The United States. Indeed, “though it took the United States until 1964 to begin dealing with the problem of sex discrimination, and eventually sex harassment in the workplace, it was 21 and still is ahead of the world in combating this universal problem” (DeSouza and Solberg 8). Americans were the quickest to begin legislation regarding sexual harassment. Louise K. Davidson-Schmich, an associate professor of political science at the University of Miami, describes how feminists and aggrieved individuals the United States defined sexual harassment and started taking the issue to the court in the in 1960s, starting with the Civil Rights Act of 1964. In the European Union, however, anti-sexual harassment policies did not emerge until the 1990s (413-414). Her review of Kathrin S. Zippel’s book The Politics of Sexual Harassment: A Comparative Study of the United States, the European Union, and Germany was published in the journal Politics & Gender. Davidson-Schmich recounts the emergence of sexual harassment policies in the European Union, with a particular emphasis on Germany, using Zippel’s findings and arguments. Davidson-Schmich also provides a brief overview of the value of Zippel’s work. Moreover, Davidson-Schmich compares and contrasts the emergence of sexual harassment policies in Germany to the emergence of sexual harassment policies in the United States. It was throughout the 1990s when the E.U. began passing sexual harassment laws that were often weaker than those in the U.S. For example, an indeterminate German law passed in 1994 that outlined the grievance procedures for reporting sexual harassment defined sexual harassment from the harasser’s perspective and potentially enabled the vindication of alleged perpetrators (Davidson-Schmich 414). In addition, E.U. policy-maker bodies, consisting mostly of males, were more likely to be sympathetic toward the men accused of sexual harassment than the women harassed (415). As a result, unions and state agencies were relied on to take action in the E.U., 22 whereas policy makers in the courts were relied on in the United States (416). It is important to consider how “the interpretation of sexual harassment depends on the context in which it occurs and on perceptions of threat. The inclusion of the term ‘unwelcome’ in U.S. legislation shifts the focus to the recipient of the harassment, whereas the establishing of sexual intent focuses on the harasser” (Ulusoy, Swigart, Erdemir 604). Currently, E.U. legislation similarly focuses on the recipient of the harassment. In fact, “the E.U.’s definition of sexual harassment mimics that of the United States in its key elements: unwanted approaches and work environments that are ‘individuating, hostile, degrading, humiliating, or offensive’” (Zimbroff 1323). However, unlike United States’ legislation, E.U. legislation places emphasis on dignity, specified in The Equal Treatment Directive. Because dignity is such an important concept to Europeans, sexual harassment is seen as more of a violation of dignity rather than an act of discrimination (1323). Similar to the European Union, Brazil started passing anti-sexual harassment laws in the 1990s. According to Jennifer Zimbroff, a University Council at Stanford University, “Brazil is one of the most economically and educationally advanced South American countries, with a 1988 constitutional guarantee of gender equality and a 1991 law outlawing sexual harassment” (1321). Jennifer Zimbroff’s article, “Cultural Differences in Perceptions of and Response to Sexual Harassment,” published in the magazine Duke Journal of Gender Law & Policy, focuses on the legal and cultural perspectives of sexual harassment in different countries. Zimbroff attempts to explain how the differing outlooks on sexual harassment are shaped and influenced using various studies and theories formed by other researchers in order to support her own claims. It 23 was not until 2001 that a measure signed into Brazilian law made sexual harassment in the workplace a crime punishable by imprisonment. This measure contrasts to regulations in Title VII and the Equal Employment Opportunity Commission in the United States, which lack criminal penalties for such crimes (DeSouza and Solberg 10). Furthermore, the findings of Pyor et al. in a study involving small pools of lay people exhibited how most Northern Americans, Australians, and Germans viewed sexual harassment as unwanted advances, whereas most Brazilians viewed it in more of a romantic and innocuous light (DeSouza and Solberg 13). According to Zimbroff, “several researchers tie this finding, in part, to the nature of South American culture, which, generalized as highly eroticized and open to displays of nudity and sexuality, is more accepting and even approving of sexual advances” (1321). This finding could also be explained by the Brazilian patriarchal hierarchy, where male entitlement to sexualizing women is normalized (1321-1322). Moreover, because the United States is low on power distance in the workplace, policies are focused on controlling the power held by bosses in contrast to countries high on power distance where hierarchy and status is emphasized like Brazil (DeSouza and Solberg 15). Like Brazil and unlike the United States, patriarchal hierarchy plays a great role in the legislation of anti-sexual harassment laws as well as the collectivist view of sexual harassment in Turkey. “It was not until 1980 that the government of Turkey took up the issue of sexual harassment in the workplace. In Turkey, women’s rights were strictly curtailed under Islamic law until 1923, when Turkey became a republic under the presidency of Kemal Ataturk” (Ulusoy, Swigart, Erdemir 604). In their peer-reviewed article “Think Globally, Act Locally: Understanding Sexual Harassment from a Cross- 24 cultural Perspective” published in the journal Medical Education, Hatice Ulusoy, Valerie Swigart, and Firdev Erdemir’s focus on a study involving doctors-in-training in Turkey. The authors thoroughly analyze the issue of sexual harassment in the workplace in Turkey in contrast to other countries. The authors offer their own theories regarding the elements of sexual harassment and use various statistics and studies, primarily the doctors-in-training study, to substantiate their claims. The article was recently published in 2011. Turkish policy makers passed legislation that defined sexual harassment from the perspective of the harasser, contrasting to the perspective of the harassed victim outlined in U.S. legislation. “An amendment to the constitution (Act 5170) in 2004 prohibited discrimination based on several grounds, including sex. The new Penal Code, effective since 2005, criminalizes sexual harassment, which is defined as ‘any act of harassment with sexual intent’ (Article 105). Under this law, sexual harassment by both supervisors and co-workers in the workplace is considered an aggravated offence and is punishable by up to 3 years imprisonment if it involves the exploitations of a hierarchical work-based relationship” (604). In contrast, sexual harassment is not a crime punishable by imprisonment in the United States. Additionally, Hofstede suggested that “individualistic cultures, like Australia, Sweden, and the United States, are loosely integrated, emphasizing independence, personal achievement, and competitiveness, whereas collectivists cultures, like Brazil, Hong Kong (China), Pakistan Puerto Rico, and Turkey, are tightly integrated, emphasizing interpersonal harmony and cooperation between in-group members like family, friends, and coworkers” (DeSouza and Solberg 12). Eros R. DeSouza and Joseph 25 Solberg are authors of the chapter “Incidence and Dimensions of Sexual Harassment across Cultures” in the book Academic and Workplace Sexual Harassment: A Handbook of Cultural, Social Science Management, and Legal Perspectives. The authors examine studies conducted by several researchers that are focused on explaining the reasoning behind the differing perspectives and legal policies regarding sexual harassment in different countries. The results of the studies in each country are compared to one another. The book was published quite long ago in 2003, therefore recent changes in the stances on sexual harassment in the countries examined are not considered. This idea of collectivism vs. individualism is one of the many explanations for the differing views on sexual harassment across cultures theorized by Hofstede. Conclusion It is fair to say that sexual harassment has always been around. Since it causes damaging psychological effects to the victims, it is important to understand both the severity of the issue and what actions are being taken in the United States and abroad today. Though this paper mainly addresses the issue sexual harassment in the workplace, it is also important to realize that sexual harassment can happen anywhere and can affect everyone. Sexual harassment can permanently damage the victim and disrupt the workplace as a whole, but through proper education and awareness, both domestically and internationally, it can be prevented. 26 Annotated Bibliography Abramson, Joan. Old Boys--new Women: The Politics of Sex Discrimination. New York: Praeger, 1979. Print. This book was found using the VCU Library homepage and narrowing the search to print-only sources, then using the keywords “sexual harassment” and “sexual discrimination” [Corinne Napper] Backhouse, Constance. "Sexual Harassment: A Feminist Phrase That Transformed the Workplace." Canadian Journal of Women and the Law/Revue Femmes Et Droit 24.2 (2012): 275-300. Academic Search Complete. Web. 7 Oct. 2014. 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"Longitudinal Analysis Of Dispositional Influences And Sexual Harassment: Effects On Job And Psychological Outcomes.” Personnel Psychology 53.1 (2000): 21-46. Business Source Complete. Web. 8 Oct. 2014. To obtain this resource, I searched on the VCU Libraries pages under the general database search. Business Source Complete was used to find this source. I used the search term “sexual harassment in the workplace and the psychological effects” which led me to find this specific source. [Jenna Hopkins] Norby-Jahner, KrisAnn. “‘Minor’ Online Sexual Harassment and the CDA § 230 Defense: New Directions for Internet Service Provider Liability.” Hamline Law Review 32.207 (2009): n. pag. LexisNexis Academic. Web. 9 Oct. 2014. This article was retrieved online using the LexisNexis database, using the search terms “sexual harassment online.” [Megan Corsano] Petrocelli, William, and Barbara Kate Repa. Sexual Harassment on the Job. 2nd ed. Berkeley: Nolo, 1994. Print. 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Equal Opportunities International18.2/3/4 (1999): 3-7. Web. This journal was found using the VCU Libraries discipline-specific database Genderwatch, using the search terms “Sexual Harassment in the Workplace.” [Corinne Napper] Swisher, Kara. “Laying Down The Law on Harassment; Court Rulings Spur Firms To Take Preventive Tack.” The Washington Post 6 Feb. 1994, Final ed.: H1. LexisNexis Academic. Web. 16 Oct. 2014. This article was found through the VCU Libraries LexisNexis search by using the terms “sexual harassment” and “workplace.” [Lauren Turnamian] Thomas-Jones, Angela. "You've Been Poked: Bullying, Harassment and Everyday Undercurrents." The Host in the Machine: Examining the Digital in the Social. Oxford: Chandos, 2010. 99-107. Print. This book was found using a VCU Libraries (Book Search), using the search terms “digital harassment.” [Megan Corsano] Towns, Douglas M., and Mark S. Johnson. "Sexual Harassment in the 21st Century--EHarassment in the Workplace." Employee Relations Law Journal 29.1 (2003): 724. VCU Libraries. Web. 7 Oct. 2014. This journal article was found using a VCU Libraries Journal Search, using the search terms “sexual harassment” and “online.” [Megan Corsano] Ulusoy, Hatice, Valerie Swigart, and Firdevs Erdemir. "Think Globally, Act Locally: Understanding Sexual Harassment from a Cross-cultural Perspective." Medical Education 45 (2011): 603-612. Academic Search Complete. Web. 6 Oct. 2014. This journal article was found using a VCU libraries (Journal Search), using the search terms “sexual,” “harassment,” “work,” and “culture.” [Sarah Sweeney] Zimbroff, Jennifer. "Cultural Differences in Perceptions of and Responses to Sexual Harassment." Duke Journal of Gender Law & Policy 14 (2007): 1311-1341. LexisNexis Academic. Web. 9 Oct. 2014. This journal article was found using LexisNexis Academic, using the search terms “sexual,” “harassment,” and “turkey.” [Sarah Sweeney] 30