Abstract
The purpose of this study was to explore the relationships among interpersonal
communication skills, emotional labor and teacher self-efficacy of junior high school
teachers in Keelung City. This research investigated the current state of interpersonal
communication skills, emotional labor and teacher self-efficacy by examining
background variables. And then, analyze the interrelation of each other and to detect
the differences. In this study, ends, "junior high school teachers of interpersonal
communication skills, emotional labor and teacher self-efficacy questionnaire” as a
research tool to Keelung City teachers in public junior formal study, the purposes of
the questionnaire survey, a total of 351 valid questionnaires were obtained. Then the
statistic data were analyzed by descriptive statistics, t-test, one-way ANOVA,
correlation and regression.
The results are as follows:
1. Teachers of interpersonal communication skills, Emotional labor and the teachers
are all in the high degree of self-efficacy in Keelung City Junior high school.
2. Interpersonal communication skills by junior high school teachers were
significantly different depending on different background variables of age and
teaching years.
3. Emotional labor by junior high school teachers were significantly different
depending on different background variables of school jobs.
4. Teacher self-efficacy by junior high school teachers were significantly different
depending on different background variables of age, teaching years and marital status.
5. Junior high school teachers of interpersonal communication skills, emotional labor
and teacher self-efficacy significant positive correlation.
6. Junior high school teachers of interpersonal communication skills and emotional
labor on the overall self-efficacy have significant predictive power, of which the
cultural dimensions of communication on the overall efficacy of the highest
prediction.
Finally, based on the results of this study and to provide education-related units and
personnel and suggestions related to future researchers.