Engagement Assistant Position Description

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The University of North Carolina Wilmington
Division of Student Affairs
Office of Student Leadership and Engagement
Office Philosophy & Description
The Office of Student Leadership and Engagement cultivates a dynamic, experiential
and student-centered environment that provides a model of excellence for
leadership and service, enabling students to enhance skills and competencies most
sought by today’s employers and preparing students for a lifetime of leadership and
engagement.
Vision: The Office of Student Leadership and Engagement strives to transform
individuals and communities through authentic and intentional engagement,
leadership, and service.
Mission: The Office of Student Leadership and Engagement creates learning
opportunities where UNCW students and fraternities and sororities can enhance
their desire to engage in their communities, build their capacity to lead, increase
their aspiration to serve others, strive for excellence in scholarship, and act
congruently with their values.
Values
Authentic Connections
Socially Just Contributions
Intentional Collaborations
Positive Change
Celebration of Integrity, Growth & Development
Office Goals
The Office of Student Leadership & Engagement will:
 Plan, implement, and assess effective, experiential learning opportunities for
UNCW students to engage, lead, and serve in the fraternity and sorority, campus,
and local communities
 Teach and learn with UNCW students to further develop individuals’ knowledge,
skills, and capacities
 Intentionally explore and reflect upon engagement, leadership, service and the
fraternity and sorority experience through a socially just perspective
 Create and maintain innovative, collaborative partnerships with campus
community, and national constituents in order to best serve the needs of
students, fraternities and sororities, the region, and the State of North Carolina
 Challenge individuals and groups to strive for excellence in all aspects of the
student experience
 Celebrate the integrity, growth, and accomplishments of UNCW students and
fraternities and sororities and their commitment to lifelong learning,
engagement, leadership, service, scholarship, values, and accountability
Student Learning Outcomes
By engaging in programs with the Office of Student Leadership and
Engagement, students will:
 Understand the relevance and importance of engagement in their community
 Develop their capacities to be both strong leaders and followers
 Increase their awareness, identification, and understanding of community needs
and comprehension of individuals’ social responsibility for those needs
 Pursue opportunities to serve others
 Create and maintain healthy fraternity and sorority chapters that instill the
importance of engagement, leadership, service, scholarship, values, respect, and
accountability
 Enhance their sense of accomplishment through the celebration of their own and
others’ learning and development
 Make meaning of their experiences in order to utilize their skills and abilities in
other contexts and contribute to UNCW as alumni
Engagement Assistant Position Description
Responsibilities:
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Support the Professional Staff, Graduate Assistants, and Engagement Guides
Provide effective and high quality customer service to all constituents
Market and promote office programs and activities by updating website and
social media sites
Offer logistical support and management for major office events such as
Seahawk Leadership Conference, Halloween Carnival, Adopt-A-Family, Angel
Tree, Young at Heart, Catalyst™, The LeaderShape® Institute, and Work on
Wilmington
Manage day-to-day office procedures such as answering phones, taking
messages, sorting mail, making copies, filing, and greeting visitors
Enter data into web forms and spreadsheets for evaluation and assessment
projects
Run errands to various locations on campus
Stay informed about all office programs and projects
Other duties as assigned
Component of Position
Customer Service & Communication
Marketing & Promotion
Event Logistics & Management
General Office Management (copies, supplies, mail, etc.)
Estimated Percentage of Time
50%
20%
15%
10%
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