Managing innovation in organizations Module tutor: Jarle Moss Hildrum The aim of this module is to introduce the students to different ways in which private and public organizations manage or otherwise tackle the practice of innovation. During the lectures the students will be introduced to theoretical topics such as organizational learning, innovation process management and the coordination of inter-firm innovation collaborations. We will explore how organizations can use concepts from advertising and design to facilitate internal innovation processes. We will also investigate how innovation can be understood and measured in public sector organizations. In addition, we will examine how resources outside the boundaries of organizations – such as open source communities and public R&D – can affect innovation processes inside organizations. The module has a strong practical orientation: We will visit three of the largest innovationactive firms in Norway - Telenor, Statkraft and DNV - and discuss how the practice of innovation is handled there. The students will be asked to relate what they have learnt at the TIK course so far directly to some of the innovation challenges that the companies are currently experiencing. Finally, the module incorporates two methodological lectures aimed at giving the students a flying start in planning and carrying out empirical research for their master theses. These methodological lectures will serve as a preparation for the TIK 4040 methodology course in 2012. Week 44 Monday 31.October Tuesday 1. November 09151100 Introduction to the module. Student presentation techniques Jarle Hildrum,TIK Heidi Berg, Norfund 13151500 Knowledge management and strategy. 09151100 Organizational learning in Tian Sørhaug, theory and practice TIK Tidd et al. (2005) chapter 11, Hansen et al. (1999), Haas and Hansen (2007), Von Hippel (2006) chapter 7. March (1991), Nonaka (1991) 13151400 Innovation and value creation in a large Telecom operator: Preparations for the Telenor visit Fjeldstad et al. (2004) OECD (2010) Information about Telenor (Fronter) Wednesday 2. November Thursday 3. November Friday 4. November 09151100 Management of open innovation Martin Wallin, ETH Zurich 13151500 Open innovation workshop Martin Wallin ETH, Zurich Chesbrough 2003, Tidd et al. (2005, Chapter 6), Dahlander and Wallin 2006), Dahlander and Gann (2010) Reading day 12451600 Company visit: Telenor, Fornebu Jarle Moss Hildrum, TIK Monday 07. November 09151100 Innovation processes Jarle Moss Hildrum, and innovation TIK strategy Tuesday 08. November 09151100 Methods: Quantitative methods in ESST & TIK master theses Telenor EXPO, Telenorsenteret, Snarøyveien 30. 1331 Fornebu. Information about transportation available on Fronter. Week 45 Wednesday 09. November Thursday 10. 0915November 1000 Friday 11. November Tidd et al. (2005) chapter 2 and 3, Hansen and Birkinshaw (2007) Jarle Moss Hildrum, TIK Reading day Innovation strategy in a large power utility company. Preparations for Statkraft visit 0945- Company visit: 1300 Statkraft Innovasjon, Lilleaker Jarle Moss Hildrum, TIK Jarle Moss Hildrum, TIK Tidd et al. (2005) ch 2, pp. 65-85 (again) Zahra and George (2002) Information about Statkraft. (available on Fronter). Lilleakerveien 6 0283 Oslo Transport details available on Fronter Week 46 Monday 14. November 09151100 Tuesday 15. November 09151100 13151500 Wednesday 091516. 1100 November Thursday 17. November 09151130 Innovation in global service organizations. Preparation for DNV visit Using concepts from advertising to promote innovation Jarle Moss Hildrum, TIK Information about DNV available on Fronter Morten Kristiansen Senior advisor Dinamo Design Tidd et al. (2005) Chapter 7, Ensor et al. (2001) Workshop on Morten Kristiansen branding and innovation Methods: How to Jarle Moss Hildrum, find a research TIK question, build a model and get a flying start with your thesis work Innovation in public organizations – theories and measurement Markus Bugge, NIFU Riche Vestby, KS Innovasjon og Utvikling Lave and March (1993), ch 1, pp. 249) Copies available in the ESST reading room Rolfstam et al. 2011 St.meld. nr. 7 (20082009) Ch.8: pp. 123140 Windrum (2000) copies available in the ESST reading room Friday 18. November Literature 0845 1500 Company visit – Det Norske Veritas, Høvikodden Jarle Moss Hildrum, TIK Veritas-senteret (Hovedkontor), Veritasveien 1 1322 Høvik. Transport details available on Fronter Books to be purchased by the students Tidd, J., Bessant, J and K. Pavitt (2005) Managing innovation. Integrating technological, market and organizational change. John Wiley, Chichester England. Free electronic books Von Hippel, E. (2006) Democratizing Innovation. The MIT Press, Cambridge MA. This book can be printed out for free at http://web.mit.edu/evhippel/www/democ1.htm Journal articles available in the compendium Chesbrough, H.W. (2003) The Era of Open Innovation, MIT Sloan management Review, Spring 2003 Dahlander, L. and M. W. Wallin (2006) A man on the inside: Unlocking communities as complementary assets. Research Policy 35: 1243–1259 Hansen, M. T., Nohria, N. and T. Tierney (1999) What’s your strategy for managing knowledge. Harvard Business Review, March-April (1999). Jeppesen, L. B. & Molin, M. (2003). Consumers as Co-developers: Learning and Innovation Outside the Firm. Technology Analysis & Strategic Management, 15(3), 363 – 383. Lam, A. (2005) Organizational Innovation. In J. Fagerberg, R. R. Nelson and D. C. Mowery The Oxford Handbook of Innovation. Oxford University Press, New York, pp. 119-141. March, J. G. (1991) Exploration and exploitation in organizational learning. Organization Science 2(1): 71-87. Swan, J., S. Newell, H. Scarbrough and D. Hislop (1999) Knowledge management and innovation: networks and networking. Journal of Knowledge Management, Volume 3 . Number 4 . 1999 . pp. 262-275. Teece, D. J., Pisano, G., & Shuen, A. (1997). Dynamic capabilities and strategic management. Strategic Management Journal, 18(7), 509-533. Journal articles and reports available as PDFs in Fronter Nonaka, I. (1991) The Knowledge-creating Company. Harvard Business Review, NovemberDecember, pp. 96-104. Hansen M. T. and J. Birkinshaw (2007) ’The Innovation Value Chain.’ Harvard Business Review, April 2007 (reprint R0706) Haas, M. and M. T. Hansen (2007) Different knowledge, different benefits: toward a productivity perspective on knowledge sharing in organizations. Strategic Management Journal 28(11), pp. 1133-1153. Dahlander, L. and D. M. Gann ( 2010) How open is innovation? Research Policy 39: 699-709. Ensor, J., Cottam, A. and C. Band (2001) Fostering knowledge management through the creative work environment: a portable model from the advertising industry. Journal of Information Science 27(3): 147-155. Fjeldstad, Ø. (2004) Strategic action in network industries. Scandinavian Journal of Management 20 (1-2): 173-196. Zahra, S. and G. George (2002) Absorptive Capacity: A Review, Reconceptualization, and Extension. Academy of Management Journal 27(2): 185-203 OECD (2010) The economic and social role of digital intermediaries. Report, OECD Paris. Book chapter copies available in ESST / TIK reading room March, J. G. and C. A. Lave (1993) An introduction to models in the social sciences. University Press of America. Lanham, Maryland, US.