Pendergrass Flea Market Pet Vendor Guidelines/Standards/Procedures
Guidelines and Standards
(Please read thoroughly and carefully before signing)
Here at Pendergrass Flea Market, we take selling pets in a very humane way; thereby, selling a pet is a
serious transaction. We understand that when a customer purchases a pet, it is like taking a new family
member home for the first time or a long lost friend coming to stay with you. Therefore, we take pride
in making sure that all of our pet dealers are reputable breeders and that they and their kennels are
licensed through the Department of Agriculture and possess the following attributes; thereby, signing
this document, a vendor pledges to uplift the standards of Pendergrass Flea Market when selling pets at
the Market; where a vendor makes each transaction in expectation of 100% customer satisfaction.
Ethics
Vendors will treat all animals as we would like to be treated and will show compassion and respect for
all living animals. Therefore, a vendor is to place puppies/animals in a kennel/cage for display; whereas,
each puppy/animal has enough space to sleep comfortably, play, eat and take water without being on
top of another puppy or animal. Further, the kennel/cage is to be as such that the waste from the
animals/puppies flow downward or away from the animals so that they may be housed in a clean, dry
disease free environment. The vendor is to breed, for selling at the Market, only the best dogs that have
been cleared of hip dysplasia and can provide information that parents of the puppies have been tested
for PHPT and any other infectious ailment. At Pendergrass Flea Market, puppies must be at least 8
weeks old to be sold.
Professionalism
Vendors take selling their dogs at Pendergrass seriously and customers should expect professionalism
from each pet dealer. Therefore, we ask our vendors to do the following:

Interview/speak with the prospective customer- Selling a puppy is making a match. The
vendor wants to match the customer’s interests, expectations and capabilities to both the breed
characteristics and their individual puppy’s needs. Permit as much interaction between
prospective buyer and puppy. And, possibly, if agreeable with all parties, invite prospective
customer to kennel to see parents and how puppy was raised.

Give Contract to each customer/buyer- Each vendor must have some form of written agreement
with their customers/ buyers. Make sure the customer/buyer understands the contract.
Discuss any question thoroughly with the customer. The contract should protect the
customer as well as the vendor. Further, but, not least, a vendor is to give in writing to the
customer an accurate term of his/her financial matters, guarantees or condition of sales;
all of which, should be explained to the customer.

Give expected paperwork- Each vendor must provide required paper work and additional
information on grooming, training, feeding and care. But, most importantly, give individual
records of doctor visits for each puppy sold. If you give your puppy shots yourself, please let the
customer know and give name of shots and dates. Also, give in detail the potential genetic and
developmental problems affiliated with each puppy being sold. Provide references to local
veterinarians. Please make sure that you are reachable by your customer after the purchase of
the animal. Indicate a number/s where you can be contacted after selling the puppy. Please
return calls to your customer. Respect and Courtesy are still expected after the sale. This
customer may be a repeat customer, if treated respectfully.

Give courtesy and respect- Each vendor should meet a prospective customer/buyer with
courtesy and respect by speaking to the customer as you would want a person to speak to
you. Courtesy and respect to be exchanged between vendor and customer until the
customer is 100% satisfied.
Knowledge
For the welfare of the purchased animal, each vendor should be prepared by being knowledgeable
about each puppy in order to answer the customer/buyer’s questions responsibly and respectfully.
Please see above, Professionalism- Ethics and Interview.
Support
The Market asks that each vendor be concerned about their customers and puppies for as long as there
is a need after the customer takes puppy home. We would like for each vendor to be a good match with
each customer as the customer and the puppy should be a good match. Here at Pendergrass, we
guarantee 100% of our customers to be satisfied customers.
Procedures for Pet Vendors – Summary for Set-Up
(Please read this entire document carefully)
Understanding that the purchase of a pet is to bring joy to the customer and a family, we at PFM want
our vendors to know that there are certain guidelines and procedures that must be followed by our
vendors to establish that our customers are buying and taking home what the customer thinks he/she is
buying. Therefore the above guidelines and procedures herein are to give the broader community a
sense of wellbeing with the animals sold here at the Market and to give 100% customer satisfaction.
Vendors must do the following before set-up or while selling at the Market:
1. Provide a picture ID along with this application. (May be held on file in office until sign out)
2. Provide a license from the Department of Agriculture. Temporary vendors who sell one litter a
year are not required to have a license from the DOA. Note: All other Guidelines and
Standards and Procedures herein must be followed.
3. Bring copy of updated shot records for the Market’s record, if you give shots yourself, bring
receipts for the medicine given puppy.
4. The puppies’ parents are not allowed at the Market.
5. All puppies must be 8 weeks old to sell at the Market. Please bring proof.
6. Pets /puppies must be in a kennel/cage at all times; free to move around easily within
kennel/cage, with filled water and food containers accessible to the animals at all times. The
cage that the vendor brings to the market needs to have a “double” bottom; whereas, urine and
feces will drop and will not stay at the same level where the puppies are standing.
7. Unsatisfied valid customer complaint will get you banned from selling animals at the Market.
8. A Puppy Bill of Sale Form, which is attached, must be completed and signed by each customer
buying a puppy from you. Bring form to office at the end of each day so that the office may
make a copy. Note: This completed signed Form by the customer is for your protection, the
customer, and the Market.
9. Courtesy and Respect are expected to all vendors, customers, workers and Staff.
10. NO REFUNDS.
IF YOU HAVE READ, UNDERSTAND AND ACCEPTS ALL HEREIN, PLEASE COMPLETE THE ENTIRE FORM
BELOW AND AFFIX YOUR SIGNIATURE: Note: Your signature gives the acknowledgment that you meet
or will meet the guidelines and procedures. However, after setting up and you do not, the Market
reserves the right to stop you from selling your pets at Pendergrass Flea Market.
Name: _______________________________________________________Date ___________________
Address ______________________________________________________________________________
City, State, Zip _____________________________________________________Phone ______________
Email address___________________________ Cell phone number _________________________
Type of animal you are selling_____________________________________________________________
Ga. Dept. of Agriculture License #__________________________________________________________
Number of puppies to be sold____________________________
Signature _____________________________________________________________________________
PENDERGRASS FLEA MARKET
5641 Hwy.129 N. Pendergrass, GA. 30567
706-740-4379 1-866-234-FLEA
e-mail: info@pendflea.com