Salman Bin Abdul-Aziz University
College of Business Administration
Department of Management Information Systems
Course Code and Title: MIS 311: Decision Support Systems
Course Section: 374
Course Instructor: Dr Fathi Basheer Tenzakhti
Office: 84, Second Floor, GSM: 0533623466, E-mail: f.tenzakti@sau.edu.sa
Course Meeting Times and Place: S: 2:30-3:45, F155, T 11:00-12:20, F155.
Office Hours: SH: 11:00-12:00, M 1:30-3:30, 5:30-7:30, W 10:00-12:00
Course Description: This course aims to provide students with fundamental knowledge on decision support
systems for managers and IS developers, and gives the student introduction to the roles of computer-based
Decision Support Systems (DSS) and Expert Systems (ES) in business organizations. It also gives the basics and
fundamental concepts as well as the importance of these systems on a achieving competitive advantage to the
organizations.
Pre-requisites :
 MIS 201: Management Information Systems
 MIS 211: Introduction to Programming
Learning Outcomes:
As such, after completing this course the student should be able to:
 Understand Management Support Systems and how they are used.
 Understand decisions and how decisions are characterized.
 Define a DSS, its purpose and characteristics that we might expect
 Understand how data are organized for a DSS
 Clearly describe intelligent databases, data warehouses, online analytical processing,
Multi dimensionality and data mining.
 Compare decision making under assumed certainty, risk, and uncertainty
 Describe the DSS development process and contrast it with the SDLC
 Understand Collaborative Computing Technologies.
 Understand Executive Information and Support systems.
 Design and build a Decision Support System.
Course Outline:
 Foundations of Decision Support and Business Intelligence.
 The Concept of Decision Support Systems (DSS)
 Changing Business Environments and Computerized Decision Support
 Managerial Decision Making
 Computerized Support for Decision Making
 An Early Framework for Computerized Decision Support
 A Framework for Business Intelligence (BI)
 A Work System View of Decision Support
 The Major Tools and Techniques of Managerial Decision Support
 Implementing Computer-Based Managerial Decision Support Systems
 Computerized Decision Support.
 Decision Making, Systems, Modelling, and Support
 Decision Support Systems Concepts, Methodologies, and Technologies: An Overview
 Modelling and Analysis
Salman Bin Abdul-Aziz University
College of Business Administration
Department of Management Information Systems
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Business Intelligence.
 Data Warehousing
 Business Analytics and Data Visualization
 Data, Text, and Web Mining
 Neural Networks for Data Mining
 Business Performance Management
Collaboration, Communication, Group Support Systems, and Knowledge Management.
 Collaborative Computing-Supported Technologies and Group Support Systems
 Knowledge Management
Intelligent Systems.
 Artificial Intelligence and Expert Systems
 Advanced Intelligent Systems
 Intelligent Systems over the Internet
Implementing Decision Support Systems.
 Systems Development and Acquisition
 Integration, Impacts, and the Future of Management Support Systems
Required Text: Efraim Turban & Jay E. Aronson & Ting-Peng Liang & Ramesh Sharda (2011), Decision
Support & Business Intelligence Systems; Prentice-Hall, Inc, Eighth Edition.
Suggested Readings:
1. G. M. Marakas (2002), Decision Support Systems; Prentice-Hall, First Edition.
2. L. T. Moss, S. Atre (2003), Business Intelligence Roadmap; The Complete Project Lifecycle for
Decision-Support Applications, Addison-Wesley, Fifth Edition.
Assessment Task
Mid Term Examination I
Mid Term Examination II
Quiz’s
Homework
Project
Final Examination
Total
Proportion of Final
Assessment
15%
15%
10%
10%
10%
40%
100%
Exam Policy
No exam is repeated for absent students, for quizzes, if any student is absent, the student(s) will get zero marks.
However, in the first and second midterm, if any student(s) is absent, he has to submit his excuse to the vice
dean who will verify the excuse and decide. If the excuse is rejected; the student will get zero marks, however, if
the excuse is accepted, the exam is not repeated but the student will take marks as per ratio, he will attain in the
final exam.