1 DRAFT AGREEMENT BETWEEN PUNJAB STATE POWER CORPORATION LIMITED AND …………………… (Empanelled hospital) on a non-judicial stamp paper of Rs. 100/This Agreement is made on the ________ day of _________, 2015 between the Punjab State Power Corporation Limited having its registered office at PSEB Head office Building, The Mall, Patiala (hereinafter called PSPCL, which expression shall, unless repugnant to the context or meaning thereof, be deemed to mean and include its successors and assigns) of the First Part AND ……………………………………….. (Name of the Hospital with Address) of the Second Part. WHEREAS, the PSPCL is providing comprehensive medical care facilities to PSPCL Employees / Pensioners. NOW, THEREFORE, IT IS HEREBY AGREED between the Parties as follows: 1) DEFINITIONS & INTERPRETATIONS 1.1. The following terms and expressions shall have the following meanings for purposes of this Agreement: 1.1.1. “Agreement” shall mean this Agreement and all Schedules, supplements, appendices, appendages and modifications thereof made in accordance with the terms of this Agreement. 1.1.2. “Benefit” shall mean the extent or degree of service the beneficiaries are entitled to receive as per the rules on the subject. 1.1.3. “Family Health Identity Card” shall mean the Family Health Identity Card, issued by any competent authority, of PSPCL. 1.1.4. “Members/beneficiary” shall mean employees (Regular including the employees appointed under New Pension Scheme and work charged) of the PSPCL, their dependents and retired employees including dependents eligible to the benefits of this scheme. The definition of the family is as per instructions issued by the PSPCL from time to time. 1.1.5. “Coverage” shall mean the types of persons to be eligible as the beneficiaries of the Scheme to health services provided under the Scheme, subject to the terms, conditions and limitations. 1.1.6. “Emergency” shall mean any condition or symptom resulting from any cause, arising suddenly and if not treated at the earliest opportunity would be detrimental to the health of the patient or shall jeopardize the life of the patient. 1.1.7. “Hospital” shall mean the (Name of the Hospital) while performing under this Agreement providing medical investigation, treatment and the healthcare of human beings. 1.1.8. “De-recognition of Hospital” shall mean debarring the hospital on account of adopting unethical practices or fraudulent means in providing medical treatment to or not following the good industry practices of the health care for the PSPCL beneficiaries after following certain procedure of inquiry. 1.1.9. “Package rate” shall means and include Lump sum cost of inpatient treatment /day care/diagnostic procedure for which a beneficiary has 2 been permitted by the competent authority or for treatment under emergency from the time to time of admission to the time of discharge including (but not limited to ) – Registration charges, Admission charges, Accommodation charges including patient’s diet, Operation charges, Injection charges, dressing charges, Doctors /consultants’ visit charges, ICU/ICCU charges, Monitoring charges, transfusing charges, Anesthesia charges, Operation Theatre Charges, Procedural charges/ Surgeon’s fee, Cost of Surgical disposables and all sundries used during hospitalization, Cost of Medicines and Drugs, Related routine and essential investigations, Physiotherapy charges etc., Pre-anesthetic check-up, Nursing care and charges for its services during stay under package days duration. The package rate, however, does not include expenses on telephone, tonics, cosmetics / toiletries, etc. These are not part of the treatment regimen. Cost of these additional items, if provided with the prior consent of the patient, has to be settled with the patient, for which no reimbursement shall be admissible. The rate quoted for a particular procedure shall be inclusive of all sub-procedures and all related procedures to complete the treatment procedure. The patient shall not bear the cost of any such procedure/item. The cost of Implant/stents/grafts is reimbursable in addition to package rates as per CGHS ceiling rates for implants/stents/grafts or as per actual, whichever is less, or if the patient wants to have better & Higher quality Coronary Stent /implant and as per existing policy, the patient /beneficiary may opt for the same after paying the difference in Cost over and above the ceiling rates. The treatment charges for a new born baby are separately reimbursable in addition to delivery charges for mother. The package rates envisage up to a maximum duration of indoor treatment as follows;12 days for Specialized (Super Specialties) Treatment; 27 days for other Major Surgeries; 3 days for Laparoscopic surgeries / normal deliveries; 1 day for day care / minor (OPD) surgeries There are certain procedures where there is no proscribed package rate under CGHS. Similarly there are medical emergencies where the treatment is mainly conservative. The admissible amount in such cases is calculated item wise; room rent, procedure, investigation, etc The package rates prescribed are for semi private ward. If beneficiary is entitled for general ward there will be a decrease of 10% in the rates; for private ward entitlement there will be an increase of 15% but shall not be more than hospital normal rates; However the rates shall be same for investigation irrespective of entitlement, whether the patient is admitted or not. 1.1.10 “Specialized treatment” shall mean the treatment in a particular specialty. 1.1.11 “Rate” – Charges for approved procedures / services as may be notified by CGHS from time to time and rebate/discount given by the provider/hospital on CGHS rates and the rates negotiated by the standing Committee with the hospitals . 3 2. 3. 4. 5. 1.1.12 “Medical benefits” shall means the hospitalization relating to the ailments mentioned in the authorization letter issued by Punjab State Power Corporation Limited and providing treatment and any outdoor/day care treatment taken by the PSPCL beneficiaries and their dependents. APPROVED RATES TO BE CHARGED The Hospital agrees that it shall charge from the PSPCL beneficiary as per the rates for a particular procedure / package deal as prescribed by the CGHS and attached as Annexure (rate list) amended from time to time, minus rebate/discount negotiated (if any) and other rates negotiated (if any) by the standing committee with the hospital which shall be an integral part of this Agreement. PERIOD OF EMPANELMENT This Agreement shall remain in force for a period of 2 years or till it is modified or revoked, whichever is earlier subject to renewal on yearly basis on such terms and conditions as may be mutually agreed. The Agreement may be extended for another year subject to fulfilment of all the terms and conditions of this Agreement and with mutual consent.However, PSPCL patients should not be admitted on PSPCL account even in emergencies after expiry of the period of the Agreement, except in case the treatment is started before the expiry period. In case of any violation of this clause, PSPCL shall not in any case be responsible to settle such claims. TREATMENT IN EMERGENCY In emergency the hospital shall not refuse admission or demand an advance payment from the beneficiary or his family member on production of a valid PSPCL Family Health Identity card. The refusal to provide the treatment to bonafide PSPCL beneficiaries in emergency cases without valid ground would attract disqualification for continuation of empanelment. EXTENT OF COVERAGE 5.1 The Provider hospital shall extend coverage only in-patient hospitalization for General and /or Specialized purpose or as notified by the Ministry of Health and Family Welfare Department of Health and Family Welfare under Central Government Health Scheme for that hospital to member under the agreement and claims will be settled directly by the Punjab State Power Corporation Limited under ' Cashless Medical Treatment under Direct Payment System'. 5.2 (a) The Provider hospital in respect of the packages/ procedures/ treatments covered under CGHS will charge CGHS rates minus negotiated discount/rebate if any. (b) However in cases where (1) an hospital is not agreeing to cover any specific disease/ procedure/ treatment although that exist in the CGHS rate list; (2) in respect of rent for different types of rooms available in the hospitals not covered under CGHS(applicable where the cost of procedure remains the same with the change in class of room) ; (3) in respect of procedures/diseases with reference to the entitled class not provided in the CGHS e.g. Deluxe room, super deluxe room, presidential suit etc(applicable where the cost of procedure changes with the change in class of room) ; the provider hospital will be entitled to charge the amount from PSPCL to the extent of CGHS rates and difference between the Hospital 4 rates or negotiated rates (if any) & CGHS rates will be recovered from the beneficiary on cash basis. However the amount recovered from the beneficiary will be specifically mentioned in the bills raised to the PSPCL. (c) The Provider hospital in respect of the packages/ procedures/ treatments not covered under CGHS and for out-patient treatments (OPD) including diagnostics will recover the cost of treatment at the Hospital rates or negotiated rates (if any) directly from the beneficiary on cash basis and PSPCL shall not be responsible for any such medical expenditure on this account under ' Cashless Medical Treatment under Direct Payment System 'until the same is covered under the scheme i.e. Cashless Medical Treatment under Direct Payment System. 5.3 The Provider hospital shall extend only in-patient hospitalization for General and /or Specialized purpose or as notified by the Ministry of Health and family welfare Deptt. of Health and family welfare under CGHS for the hospital to member under this agreement and claims will be settled directly by the Punjab State Power Corporation Limited under ' Cashless Medical Treatment under Direct Payment System'. For the 'outpatient treatment' the Corporation employee shall take such treatment on the agreed rates on cash basis and PSPCL shall not be responsible for any such medical expenditure on this account under ' Cashless Medical Treatment under Direct Payment System '. 5.4 No advance payment will be made to the hospital under Cashless Medical Treatment under Direct Payment System. 5.5 The member shall be entitled of room accommodation for IPD treatment in the empanelled hospitals as per his Group as defined by PSPCL and mentioned in the family health identity card and authorization letter : Sr.n Group Grade pay Entitlement o 1 Group 'D' Grade pay less than Rs.2200/- General Ward 2 Group 'C &B' Grade pay ranging from Semi- Private Ward Rs.2200/- to Rs.5499/3 Group ‘A’ Grade pay 5500/- and above Private Ward/Room The entitlement shall be calculated on the basis of the grade pay of the post occupied by the employee in regular scale by appointment/promotion and not on the Grade pay granted on account of time bound promotional scales or otherwise. The entitlement of the pensioner will be calculated on the corresponding grade pay of the post occupied in the regular scale on which he was retired. The room rent will include diet charges, specialist, consultation /visiting fee up to two visit, Nursing Charges, heater/cooler /AC charges etc. as applicable. a. Private ward is defined as a hospital room where single patient is accommodated and which has an attached toilet (lavatory and bath). The room will have furnishings like wardrobe, dressing table, bed-side table, sofa set, carpet, etc. as well as a bed for attendant. The room has to be airconditioned. b. Semi Private Ward is defined as a hospital room where two to three patients are accommodated and which has attached toilet facilities and necessary furnishings. 5 6 7 8 c. General ward is defined as a hall that accommodates four to ten patients. 5.6 The First Admission Report/Pre authorization (Appendix-1) duly signed by the Competent Authority of the empanelled hospital is acceptable subject to the fulfillment of other terms and conditions by the PSPCL Authority competent to issue Authorization letter in various offices of PSPCL. All the Dy. CEs/Addl SEs/ Sr. XENs /AOs/ Officers maintaining the service book (i.e. DDO) or officers of equivalent and higher rank and the Nodal Officers declared by the Committee are authorized to issue Authorization Letter ( Appendix-2) 5.7 The hard copy of the claim bill along with copies of investigation reports, first admission report/pre authorization letter, copy of authorization letter, original cash memos and discharge summary report will be submitted by the Hospital to the Accounts Officer/Centralized Payment cell (Medical reimbursement) PSPCL Patiala within the stipulated period as per agreed terms and conditions. The bills submitted should contain the CGHS Rate list serial number applicable against each procedure charged to facilitate processing of the bill at the earliest. 5.8 The Provider Hospital shall ensure that each time a member/dependent avails service envisaged in this agreement, the expenses are regulated strictly with reference to the eligibility and monetary limits fixed with reference to the entitled status. 5.9 The Hospital shall ensure that the benefits are made available to the member strictly as per terms of this agreement and no benefit outside the terms of this agreement shall be allowed without prior approval unless the same is essential for the recovery of members. 5.10 PSPCL shall not be liable to make any payment on account of claims which are in the opinion of PSPCL fraudulent or are as a result of fabricated claims. Corporation would have the right to blacklist the hospital if the hospital is found to have facilitated the lodging of false claims, without prejudice to any other right that the Corporation may have under the law. DUTIES AND RESPONSIBILITIES OF HOSPITALS It shall be the duty and responsibility of the Hospital , at all times, to obtain, maintain and sustain the valid NABH Accreditation , recognition and high quality and standard of its services and healthcare and to have all statutory / mandatory licenses, permits or approvals of the concerned authorities under or as per the existing laws”. NON ASSIGNMENT The Hospital shall not assign, in whole or in part, its obligations to perform under this Agreement, except with the PSPCL’s prior written consent at its sole discretion and on such terms and conditions as deemed fit by the PSPCL. Any such assignment shall not relieve the Hospital from any liability or obligation under this agreement HOSPITAL’S INTEGRITY AND OBLIGAITONS DURING AGREEMENT PERIOD 8.1 The Hospital is responsible for and obliged to conduct all contracted activities in accordance with this agreement using state-of-the-art methods and economic principles and exercising all means available to achieve the performance specified in this agreement. The Hospital is obliged to act within its own authority. The Hospital is responsible for managing the activities of its personnel and shall hold itself responsible for their mis-demeanors, negligence, misconduct or deficiency in services, if any. 6 8.2 The Provider Hospital shall ensure that all members are admitted and treated in the Institution/Hospital on priority basis. Priority basis in this context means making available to the member services like on the spot admission/treatment, beds on an urgent basis and the like. In case there is no accommodation either in the ward or in the operation theatre or the patient requires specialized treatment which is not available in the Hospital, the provider Hospital shall make all attempts through its good offices to accommodate and admit the member to other PSPCL empanelled/super specialty Hospital subject to concurrence from the concerned member and an intimation as to the cross reference shall be made to the PSPCL within 24 hours of such referral. 8.3 The Provider Hospital shall ensure that best and timely medical treatment/medical facility is extended to the member(s) and provides best of services to them at all times. 8.4 It is mandatory for the Provider Hospital to maintain and adhere to the standards and quality of medical services as prescribed by Medical Council of India. The provider must represent that it has all the prescribed standards and shall maintain the same throughout. 8.5 The hospital shall comply with the provisions of Law as applicable from time to time. In case, any mishap occurs to the member(s) due to the deficiency in service or medical negligence of the hospital in any manner whatsoever, the hospital shall be responsible and liable for making compensation to the affected persons/legal heirs, if so, directed by any Court/Consumer Court. 8.6 PSPCL's Standing Committee/ Medical officers/designated officers will have the right to visit the Provider Hospital to check the quality, standards, review and discuss treatment provided to the members. During such visits and inquiries, the provider Hospital shall extend full co-operation to the PSPCL officials including access to the patients' medical and billing records and make available the information they request about the patient for the purposes of their investigation/inspection. 8.7 The Provider Hospital shall also arrange to obtain medicines, injections, disposables as prescribed by the Doctors from authorized chemists/druggists. 8.8 The Hospital shall make available to the member(s) only in emergency cases, ambulance services on a priority basis for patients, the cost of which will be part of the package. 8.9 The Provider shall keep the member(s) only for the required number of days of treatment and carry out only the required investigations. PSPCL has the discretion to reject bills containing any item that as per PSPCL was unwarranted on the part of the provider hospital. 8.10 The Provider Hospital shall not to take any cash deposit or any deposit of any kind or advance from members who is/ are to be given treatment by the Hospital and shall strictly adhere to the understanding. 8.11 The Hospital shall strictly adhere to the agreed 'Standard Operation Procedure' as defined under CGHS Guidelines modified from time to time/Agreed Terms and be bound by the same. 8.12 The Provider Hospital shall equip itself with qualified and experienced Doctors, Medical and Para-medical Staff, Nurses, etc. and also all other infrastructure essential to maintain the desired quality and standard of treatment. 7 8.13 The Provider Hospital shall not charge separate charges on account of Nursing, interest free security deposit, diet charges, Cooler/Heater charges (including electricity charges) which in the opinion of PSPCL are included in the package. 8.14 The Provider Hospital shall admit the patient possessing the authorization letter and Family Health Identity Card. 8.15 In case of emergencies, patient can be admitted to the hospital on production of valid PSPCL ID Card/ Family Health Identity Card and the hospital will give First Admission Report in such cases in the prescribed Performa to the attendant of the patient for issue of authorization letter from respective PSPCL Office if at head quarter or from any local authorized office if out of station, within 2 working days. The empanelled hospital shall not demand any advance from the beneficiary and shall provide credit facilities to the concerned patient till authorization letter is received from the Corporation. 8.16 Without PSPCL ID Card /Family Health Identity Card, patients should not be admitted except in case of extreme emergency/road accident. In such cases, patient will submit the copy of the Family Health Identity Card before discharge. In case of non-production of valid Family Health Identity Card the responsibility of payment will be of the patient/ beneficiary or their dependents as the case may be. 8.17 The provider shall not charge more than two consultations in a day to a patient from the attending specialist. However in case of Multi Super Specialty Hospitals, additional visit(s) of a different specialty may be allowed under intimation to PSPCL with full justification thereof. 8.18 The provider should not admit any patient as a matter of routine unless the Hospital is convinced that the patient actually requires admission and whatever initial tests are required before admission, the same should first be got done in OPD and patient should be admitted only wherever required. 8.19 Before the final discharge of the patient, the discharge summary certificate, documents and necessary bill will be authenticated by the patient/escort’s signature. 8.20 The drugs/medicine supplied to the patient to be consumed after discharge will not be part of the package. 8.21 The package rates prescribed in the CGHS rates are for semi private ward, therefore in case the entitled accommodation is not available at the time of admission the patient will be admitted to lower category of accommodation and the hospital will be entitled to claim the bill accordingly i.e. of lower category. But if patient is provided for higher category accommodation at his own request, the differential amount will be borne by the beneficiary and if accommodation is provided by the hospital in the event of non-availability of entitled accommodation, the differential amount will be borne by the hospital concerned. 8.22 In case the Registration of the Hospital with the Health Department or NABH Accreditation Certificate or NABH Accreditation Certificate for diagnostic services or Income Tax Exemption Certificate or any other documentation that may be applicable as furnished is revoked/withdrawn at any point of time, the information should be furnished to PSPCL immediately as the empanelment of hospital/terms of payment have been agreed to based on the assumption that the said certificates are still in force. Any financial liability Income Tax Liability that may arise on account of 8 9 revocation/invalidity of above said certificates shall accrue on the hospital and shall under no circumstances be borne by PSPCL. 8.23 The hospital at the time of renewal of empanelment would be required to submit the request along with copy of all requisite documents at least two months before the expiry of the empanelment period. OBLIGATIONS OF PSPCL PSPCL shall ensure settlement of all bills raised by the provider within 30 days after the submission of the bills to PSPCL, in case of no query on the bills or claim. In case the claims are not submitted within 60 days from the date of discharge, such claims will be settled on the following pattern:Sr. No. i ii Duration of submission of claims Deduction Claims received within 60 days Full payment Claims submitted beyond 60 days but on before 120 10% days iii Claims submitted beyond 120 days but on or before 20% 180 days iv Claims submitted beyond 180 days onwards 25% PSPCL shall have the right to get the bill examined from outside medical expert on sample basis. 10 MAXIMUM ROOM RENT Payment of room rent will be made on CGHS rates minus discount if any or negotiated rates whichever is lower. The present CGHS rates are as under (i) General Ward Rs. 1000/- per day (ii) Semi Private Ward Rs. 2000/- per day (iii) Private Ward/Single Room Rs. 3000/-per day The room rent will include diet charges, specialist’s consultation/visiting fee up to two visits, nursing charges, heater/cooler/AC charges as applicable. During the treatment in ICU/ICCU no separate room rent will be admissible. The Payment of the procedures/diseases will also be made on the Hospital rates or negotiated rates(if) where the rate of the procedure/disease/ treatment changes with reference to the entitled class not provided in the CGHS e.g. Deluxe room, super deluxe room, presidential suit etc. 11 GENERAL 11.1 PSPCL shall not be responsible / liable in any manner whatsoever on account of negligence on the part of provider Hospital or their doctors/consultants while giving treatment to patient. 11.2 Any deviation/modification of the Agreement by the parties shall be affected with the written consent of both the parties. 12 TERMINATION The agreement entered into can be terminated by either party by giving 30 days notice without assigning any reason for which the hospital/PSPCL will have no claim for any compensation/damage whatsoever on this account from the Hospital/Corporation. PSPCL will have the right to terminate the Agreement, if the provider Hospital violates any of the terms and conditions of the Agreement without any prejudice to any other rights that the Corporation may have under the 'Law'. In case of termination either by PSPCL the Hospital shall ensure that all 9 admitted patients undergoing treatment at the time of termination are treated completely and discharged. 13 DEDUCTION OF TAXES AND OTHER LIABILITIES Income tax and any other statutory tax will be deducted as applicable from the every bill at source. 14 TERMINATION FOR DEFAULT PSPCL may, without prejudice to any other remedy for breach of Agreement, by written notice of default sent to the Hospital terminate the Agreement in whole or part: a) If the Hospital fails to provide any or all of the services for which has been recognized within the period(s) specified in the Agreement, or within any extension thereof if granted by the PSPCL pursuant to Condition of Agreement or b) If the Hospital fails to perform any other obligation(s) under the Agreement. or c) If the Hospital in the judgment of PSPCL has engaged in corrupt or fraudulent practices in competing for or in executing the Agreement. d) If the hospital found charging more than their normal charges when hospital’s normal charges such as room rent, laboratory charges, operation charges, X-ray/City scan/MRI etc are less than CGHS rates. 15. INDEMNITY The Hospital shall at all times, indemnify and keep indemnified PSPCL against all actions, suits, claims and demands brought or made against it in respect of anything done or purported to be done by the Hospital in execution of or in connection with the services under the Agreement and against any loss or damage to PSPCL in consequence to any action or suit being brought against the PSPCL, along with (or otherwise), Hospital as a Party for anything done or purported to be done in the course of the execution of the Agreement. The Hospital shall at all times abide by the job safety measures and other statutory requirements and shall keep free and indemnify the PSPCL from all demands or responsibilities arising from accidents or loss of life, the cause or result of which is the Hospital negligence or misconduct. The Hospital shall pay all indemnities arising from such incidents without any extra cost to PSPCL and shall not hold the PSPCL responsible or obligated. PSPCL may at its discretion and shall always be entirely at the cost of the Hospital defend such suit, either jointly with the Hospital or singly in case the latter chooses not to defend the case. 16. ARBITRATION If any dispute or difference of any kind whatsoever (the decision whereof is not herein otherwise provided for) shall arise between the PSPCL and the Hospital upon or in relation to or in connection with or arising out of the Agreement, either party may forthwith give to the other, notice in writing of the existence of such dispute and the same shall be referred for sole arbitration of a nominee of PSPCL, who shall give written award of his decision to the Parties. The decision of the Arbitrator shall be final and binding. The provisions of the Arbitration and Conciliation Act, 1996 shall apply to the arbitration proceedings. The venue of the arbitration proceedings shall be at Patiala. 17. MISCELLANEOUS 17.1 Nothing under the Agreement shall be construed as establishing or creating between the Parties any relationship of Master and Servant or Principal and Agent between the PSPCL and the Hospital. 10 17.2 The Hospital shall not represent or hold itself out as agent of the PSPCL. 17.3 The PSPCL shall not be responsible in any way for any negligence or misconduct of the Hospital and its employees for any accident, injury or damage sustained or suffered by any PSPCL beneficiary or any third party resulting from or by any operation conducted by and on behalf of the Hospital or in the course of doing its work or perform their duties under the Agreement or otherwise. 17.4 The Hospital shall notify the PSPCL of any material change in their status and their shareholdings or that of any Guarantor of the Hospital in particular where such change would have an impact on the performance of obligation under the Agreement. 17.5 This Agreement can be modified or altered only on written agreement signed by both the parties. 17.6 Should the hospital get wound up or partnership is dissolved, the PSPCL shall have the right to terminate the Agreement. The termination of Agreement shall not relieve the hospital or their heirs and legal representatives from the liability in respect of the services provided by the Hospital during the period when the Agreement was in force. 17.7 The Hospital shall bear all expenses incidental to the preparation and stamping of this agreement. 17.8 The hospital shall be delisted in case of any violation of the provisions of this Agreement by the hospital such as: (a) refusal of service, (b) Undertaking unnecessary procedures, (c) Prescribing unnecessary drugs/tests (d) Over billing, (e) Reduction in staff/ infrastructure/equipment etc. after the hospital/has been empanelled. (f) Non submission of the report, habitual late submission or submission incorrect data in the report (g) Refusal of credit to eligible beneficiaries and direct charging from them. (i) Discrimination against PSPCL beneficiaries vis-à-vis general patients PSPCL shall have the right to derecognize the hospitals. Such action could be initiated on the basis of a complaint, medical audit or inspections carried out by PSPCL teams at random and the decision of the PSPCL in this regard shall be final. 17.9 The terms and conditions not specifically provided in agreement in that case the terms and conditions of the CGHS will prevail. 18. LAW GOVERNING THE AGREEMENT AND DISPUTE RESOLUTION The agreement will be governed by the Laws in force. Any dispute arising out of the agreement will be settled in the Court of Law by competent jurisdiction. The courts in Patiala will have exclusive jurisdiction to adjudicate the disputes arising under the agreement. 19. NOTICES Any notice given by one party to the other pursuant to this Agreement shall be sent to other party in writing by registered post or by facsimile and confirmed by original copy by post to the other Party’s address as below. PSPCL: ……………………………………………………………………………………………………… Hospital with address: ……………………………………………………………………… 11 A notice shall be effective when served or on the notice’s effective date, whichever is later. Registered communication shall be deemed to have been served even if it returned with remarks like refused, left, premises locked, etc. IN WITNESSES WHEREOF, the parties have caused this Agreement to be signed and executed on the day, month and the year first above mentioned. Signed by Signed by …………………………………………. …………………………………………. For and on behalf of PSPCL …………………………………………….. …………………………………………….. For and on behalf of (Hospital) Duly authorized vide Resolution No. ……… dated …….of (name of Hospital ) In the Presence of (Witnesses) In the presence of (Witnesses) 1. 1. 2. 2.