Patrick Olsen BSN RN MAS
5231 Channing Street
San Diego, CA 92117
Home Phone/cell 619-206-5553
Email polsen@ucsd.edu
W O R K
H I S T O R Y
August 2010 –
Present
Director Regulatory Affairs, UC San Diego Health System, San Diego, CA
Regulatory Agencies
 Liaison with regulatory agencies and ensure compliance with state and federal
laws and regulations.
 Coordinate site inspections, mandatory reporting events, and complaint
investigations.
Licensing
 Coordinate and ensure compliance with all licensing activities including
construction/remodeling projects and change in usage of patient care areas.
August 1998 August 2010
Nurse Manager Acute Care Trauma, Orthopedics and Neurosurgery, University
of California San Diego Medical Center, San Diego, CA
Unit Management
 Manage a 29-bed Acute Care Trauma, Orthopaedic, and Neurosurgery unit with
over 60 employees
 Also managed a general surgery and medicine unit in combination with above for
a total of 84 beds
 Responsibilities include daily operations, financial planning, budgeting, hiring,
staff development, performance appraisals, scheduling, coordination of patient
care, performance improvement, JCAHO readiness, patient safety, patient
satisfaction and ANCC Magnet designation readiness
 Unit specific Press Ganey Patient Satisfaction Scores on the Nursing Section are
at the 98th percentile rank.
Research
 Obtained 20,000 dollars in funding I and am the PI on an IRB approved
(#090137) Research Study to determine the effects of massage on acute care
nurses and correlations in reducing injuries and improving patient safety and
satisfaction, 2008 - 2010
 Worked collaboratively with the research department, physicians, nursing and
finance to implement three NIH surgical pain studies on the orthopaedic floor,
one of which is now published, Ilfeld et al. RAPM 2007; 32: 46.
 Supported by evidence-based research, gained capital approval and
implemented the use of a Bladder Scanner in acute care
Team Facilitation
 Co-chair of the Medical Center’s Leadership Development Team which is
responsible for developing 450 of the best healthcare leaders in the country,
2007-2008. Active involvement 2006 – 2010.
 Received the 2005 Diversity Award for UCSD Healthcare for developing a high
performing diverse patient care team
 Worked with staff to develop department specific Communication Guidelines that
each staff member is held accountable to
 Chaired Nursing Informatics in 2005
Care Coordination
 Acted as a regular Nursing Supervisor for the Medical Center 1999 to 2003.
Coordinated high standards of patient care by managing patient flow and
placement while remaining customer focused
 Led a multidisciplinary team including Case Managers, Social Workers, Patient
Service Representatives and Nursing staff that decreased the average length of
stay on the Trauma / Orthopaedic Acute Care Unit from 6.0 to 4.8 days, 20082009
 Member of a multidisciplinary team that has created and implemented a Joint
Reconstruction Clinical Practice Guideline that decreased length of stay from 4.3
days to 2.8
 Member of a multidisciplinary team that is developing a Minimally Invasive Spine
Surgery Clinical Practice Guideline
 Member of the Service Line Team for Orthopaedics and Rehabilitation
 Member of multidisciplinary workgroups that implemented safety programs on
falls and restraints as well as redesigned the Medical Center’s multidisciplinary
Plan of Care
 Facilitated the staff in developing improved communication across the continuum
by implementing a written shift report with a bedside handoff
 Ensure that Acute Care nurses understand the continuum of care by having them
follow patients from a pre-op clinic visit, teach a pre-op class, view the OR and
care for them on the floor.
Program Development
 Developed and presented a proposal for implementing inpatient Orthopedic
Technologists. Program approved with a projected savings to the medical center
of a half-million dollars annually
 Facilitated a multidisciplinary team to develop and implement guidelines and
training to successfully reduce ‘sitter’ usage from 19 FTEs to 3 and saved the
medical center three quarters of a million dollars annually, 2002
 Chair of the process improvement team for the Failure Modes and Effects
Analysis of the National Patient Safety Goal, Free-Flow Protection. The team
implemented new processes and conducted education
 Facilitated staff in developing the only annual nursing orthopaedic conference
(BONES) in the region with full enrollments 2005-2009 with national Awards /
recognition http://nursing.ucsd.edu/BONES
Staff Development
 Mentored and trained three Assistant Nurse Managers.
 Developing eight unit based Advance Practice Nurses (CNIII)
 Supported staff in development of over 45 educational boards on Orthopaedics in
2005, 2006, 2007 and 2008, 2009
 Developed and implemented the scope of practice guidelines for the Licensed
Vocational Nurse.
 Ensure that each staff member in the department has a continued education
plan. Many have been promoted to LVN, RN, Charge Nurse, or Manager
Major Presentations
 Emergency Medical Treatment and Active Labor Act (EMTALA) 101: The Basics,
Presented to the UC San Diego Health System, 2012
 Presented at the Association of California Nurse Leaders Innovations
Conference in 2002 and submitted two poster board presentations
 BONE Symposium Master of Ceremonies in 2005, 2006, 2007, 2008, 2009
 Leadership Development Team May 2006, October 2006, February 2007, June
2007, October 2007, February 2008, June 2008, October 2008
 Poster board contributor, National Association of Orthopaedic Nurses Annual
Congress, 2008 & 2010, Academy of Med-Surg Nurses Annual Convention 2009,
Association of California Nurse Leaders Annual Conference 2010
Committee Involvement
 Nursing informatics, Environment of Care, Emergency Preparedness, Restraints,
Falls, Pay and Rewards, Plan of Care, Nursing Care Model, Nurse Appreciation,
Interpreters Workgroup, RFP review for the inpatient electronic documentation
system, site visit and selection of an Electronic Medication Administration Record
and Provision of Care
2009 – Present
Legal Nurse Consulting
 Medical record and standards of care review with a focus on surgery and
orthopaedics for attorneys and law firms.
February 1997 June 1998
Associate Nurse Manager 4 West and Intravenous Team, Columbia Hospital,
Milwaukee, WI
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May 1996 October 1996
Acting Nurse Manager Intermediate Care, Columbia Hospital, Milwaukee, WI
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1993 – 1996
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Fostered growth of RN’s in the Charge Nurse role
Used critical thinking to solve staffing emergencies
In collaboration with the Nurse Manager, devised cost effective plans for solving
acute staffing shortages, which included an overtime plan and nurses from a
network hospital
Time card processing.
Developed balanced RN schedules using the self-schedule process to cost
effectively meet the needs of patients as well developed a homegrown electronic
scheduling tool to improve the process
Performed interviews of prospective RNs and NAs for the Intermediate Care Unit
Staff Nurse Intermediate Care, Columbia Hospital, Milwaukee, WI
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1988 - 1990
Complete management of a 21-bed Intermediate Care Unit with an emphasis in
cardio-thoracic surgery, ventilator management, and general surgical patients
with cardiac complications
Responsibilities included, interviewing, hiring, performance appraisals, staff
development, and financial planning
Prepared the unit and staff for a JCAHO visit, July 1996.
Maintained high quality patient care using CQI/TQM process improvement
Shift Coordinator Intermediate Care, Columbia Hospital, Milwaukee, WI
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1990 - 1996
Co-managed a 46-bed General Medical Surgical unit with over 65 employees
that specialized in Diabetes and its complications, OBGYN surgical patients, and
general surgery patients
Co-managed the Intravenous Team which consists of over 16 employees who
specialize in maintenance and insertion of IV lines, chemotherapy and blood
product administration and outpatient and nuclear medicine procedures
Responsibilities included: interviewing, hiring, performance appraisals, staff
development, daily operations, budgeting, financial planning
Organized and facilitated many Care Conferences as the Primary Nurse of
critically ill patients
Preceptor of RNs, GNs, Externs, and Nursing Students
Functioned in the Charge Nurse Role
Nursing Assistant, Columbia Hospital, Milwaukee, WI
Worked as a Nursing Assistant based in the IMU and CCU units while in nursing
school
1988
Nursing Assistant, Cedar Crest Retirement Home, Janesville, WI
1984
Admissions Department Volunteer, Mercy Hospital, Janesville, WI
E D U C A T I O N
 Masters of Advanced Studies (MAS) Health Law, UC San Diego & California
Western School of Law, March 2012
 Hospital Survey Preparation Clinic: The Advanced Course, Joint Commission
Resources, 2002
 Bachelor of Science in Nursing, Carroll University, 1990
 Leadership Laboratory, 1999
L I C E N S E S
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C E R T I F I C A T E S
Basic Resuscitation Training (BART) for the Charge Nurse, expires October 2011
California RN license number 549377 expires June 30, 2010
Certificate in Grant Writing ,Grant Development Solutions & Chapman University,
Irvine, CA, 2007
Professional Certificate in Healthcare Executive Leadership (HELP I, II, & III)
from UCSD Extension, San Diego, CA 2004
SPECIAL SKILLS
 Developed and maintain many websites for the Medical Center including Nursing
Recruitment, BONE Symposium and an online auction for the Patrons of Nursing
fundraiser. The online auction raised over five thousand dollars in 2004
 Possess advanced skills in computer literacy, programming and video
manipulation and presentations
PROFESSIONAL AFFILIATIONS
 President of the Nation Association of Orthopaedic Nurses, Chapter 37, 2009 –
2010. Member 2008 – 2012.
 American Heart Association Heart Walk 2002-2008
 Adidas Sponsored Wisconsin Runner Racing Team 1994-1998
AWARDS
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UCSD Medical Center Leadership “Oscar for best Cinematographer, 2010” for
creative and visionary filming and editing of Leadership Development videos
San Diego Business Journal, Health Care Champion Award Finalist, 2008
Advance for Nurses: 2008 Best Nursing Team of the Year for BONES Planning
Team
2008 Nominee for, The Marguerite Jackson Award for Professional
Nursing Excellence
UCSD Healthcare Diversity Award 2005
Commendation from the Governor of California for Excellence in Nursing
Leadership, 2002
Presented with the Key to the City of La Mesa
Leader of the year UCSD medical Center 2002