LUSU Retail Risk Assessment
Event/Group Details
Risk Assessment Review Date
30/1/14
Reviewed yearly
Ongoing Assessment
The Risk Assessment process must be ‘on-going’ and ‘dynamic’.
In other words, professional judgements and decisions regarding safety will need to be made during the activity. If the control measures aren’t
sufficient, the activity must not proceed.
All personnel involved with the running of the event must receive very clear guidance and instructions for the management of the event and be
very clear about their own roles and responsibilities for each aspect of the event and carry these out under the guidance given.
What are the controls and actions?
Working in confined
space /
Staff/Mngt/Cus
tomers
Manual Handling Training (see RA)
Impact wounds /
Trips
(use numbers)
Items weighing 12kg or above should be tackled
by two members of staff
Stocking activity ongoing throughout shift with
suitable break intervals
Stock not left unattended in aisles. Keep fire exits
clear at all times free from cages.
Sufficient task lighting at all times.
6
2
Controlled
Risk Rating
Who is at
risk?
Controlled
Likelihood
Stocking
Shelves
What are the
risks & potential
injuries?
Controlled
Severity
Hazard
Frequency
The whole team must be told that under no circumstances are they to admit liability in case of any accidents; all incidents or questions involving
insurance must be referred to LUSU the next day.
10
80
Who is responsible
for the control?
LUSU Retail Manager
Stock on shop
floor
Slipping
Staff/
Sufficient lighting throughout.
Tripping
Customers
Appropriate foot wear for work.
Falling
(use numbers)
Controlled
Risk Rating
What are the controls and actions?
Controlled
Likelihood
Who is at
risk?
Controlled
Severity
What are the
risks & potential
injuries?
Frequency
Hazard
Who is responsible
for the control?
5
2
7
49
LUSU Retail Manager
5
1
7
42
LUSU Retail Manager
5
1
1
6
LUSU Retail Manager
Staff trained in relevant manual handling (see MH
training – shelving units) when moving stock
through from stockroom and stacking units use
sack truck were necessary.
Unshelved / moving stock not left in centre of
walkways. Ensure all fire exits are left clear.
Wet floor signs used where necessary.
Stock room floor
area
Slipping
Staff/
Tripping
Delivery
Staff
Keep area free from debris and spillages
removed immediately. Appropriate footwear wore
at work.
Stock stored appropriately on shelving units or
designated storage areas.
Wet floor signs used where necessary.
Sufficient task lighting.
Third party users provide RA for tasks carried out
in stock area; subject to approval by reviewer.
No unauthorised personnel allowed in stock room
or kitchen area.
Moving of stock
to different
storage
locations
Strains
Tripping
Staff
Designated moving equipment (sack truck, large
wheeled trolley) should be used – avoiding
overloading.
2 people to be involved in moving large/heavy
items
Route should be assessed prior to task to ensure
(use numbers)
Controlled
Risk Rating
What are the controls and actions?
Controlled
Likelihood
Who is at
risk?
Controlled
Severity
What are the
risks & potential
injuries?
Frequency
Hazard
Who is responsible
for the control?
no risk of obstructions or uneven surfaces.
MH techniques should be adhered to when
loading.
Regular recovery time following task
High rise
shelving units
Crushing
Staff
Strains
Lighter weight products stacked higher up.
5
1
4
24
LUSU Retail Manager
5
2
7
49
LUSU Retail Manager
Heavier products stacked towards the bottom.
Stock packaging checked prior to stacking for
damage; damaged packaging removed and
products stored suitably.
Maximum weight exceeding
Staff trained in steps / ladder use.
MH training followed at all times.
Waste Disposal
Strains
Slipping
Tripping
Falling
Staff
Waste removed from premises in appropriate
containers.
A Manual Handling Training (see RA)
Sufficient task lighting.
Size of load and bulky nature of load reasonable
and sensible.
Use of PPE, eg gloves to improve grip, handle
sharps and reduce risk of injury.
Regular recovery time following repetitive actions.
Route to bins should be known in advance.
Where waste is to be removed to external bins,
two people will be involved in the lifting of heavy
(use numbers)
Controlled
Risk Rating
What are the controls and actions?
Controlled
Likelihood
Who is at
risk?
Controlled
Severity
What are the
risks & potential
injuries?
Frequency
Hazard
Who is responsible
for the control?
loads.
Out of
Date/Perishable
Items
Food poisoning
Customers
Mild Stomach Upsets
5
2
2
20
LUSU Retail Manager
5
1
4
24
LUSU Retail Manager
5
2
2
20
LUSU Retail Manager
1
5
1
6
LUSU Retail Manager
Health & Safety procedures adhered to, regular
temp checks taken and recorded
Temp Controlled
Foods
Light cleaning
duties
All perishable foods disposed as date expires
Regular maintenance contract on display fridges
to ensure controlled temps
Bruising / allergens /
slips
Staff / Mngt
Manual Handling Training (see RA)
Use of PPE and refer to COSHH assessments.
Mopping of floors only takes place during closed
hours wet floor signs must be displayed
Sufficient task lighting
All spillages to be mopped up immediately
Coffee Machine
Burns
Staff/
Scalds
Customers
Cleaning to take place during closed or quiet
periods
Tasks to be completed according to
manufacturer’s instructions
Staff trained for cleaning/restocking purposes
Mains Power
Electrocution
Staff
Annual electrical safety testing. Mains power units
display warning signs and relevant safety
information.
No accessible or trailing cables.
Access to authorised personnel only.
All portable appliances to carry dated PAT
certification.
All fridges are maintained through contract with
(use numbers)
Controlled
Risk Rating
What are the controls and actions?
Controlled
Likelihood
Who is at
risk?
Controlled
Severity
What are the
risks & potential
injuries?
Frequency
Hazard
Who is responsible
for the control?
Allcool Refrigeration Ltd. Bi-annual clean and
maintenance visit.
Central
Moving stock in
cages/Deliveries
Sprains / Strain /
Musculoskeletal
injuries /
Staff/Mngt/
Customers
Fully stocked cages delivered directly onto shop
floor by drivers with use of Master Mover (co-op
provided)
6
2
7
56
LUSU Retail Manager
5
2
7
49
LUSU Retail Manager
Quality and security checked on arrival
Manual Handling Training (see RA)
Cage moved gently and with fluidity in
accordance with training.
Sufficient task lighting during movement of cages,
full or otherwise.
Weight of load should not exceed 500kg
Stock in cage not stocked above sight line, where
this is unavoidable, two people will be involved in
moving the cage.
Tiled surface on shop floor clear of all hazards
and dry at all times.
Newspaper
delivery
Musculoskeletal
injury / trips
Staff/
Manual Handling Training (see RA)
Mngt
Sufficient task lighting.
One person involved in the task and bundle size
lifted kept to a minimum.
Use of mechanical lifting equipment unless stairs
(use numbers)
Controlled
Risk Rating
What are the controls and actions?
Controlled
Likelihood
Who is at
risk?
Controlled
Severity
What are the
risks & potential
injuries?
Frequency
Hazard
Who is responsible
for the control?
are a part of the route.
Regular recovery time following repetitive lifting
actions.
LUSU Shop
Deliveries
Strains
Delivery Staff/
Staff
All arriving stock deposited by delivery persons in
stock room.
5
1
1
6
LUSU Retail Manager
5
2
1
7
LUSU Retail Manager
5
2
2
20
LUSU Retail Manager
Subsequent storage of stock to follow previous
assessment.
Electric Pastry
Oven
Burns
Staff
Electrocution
No accessible or trailing cables.
Access to authorised personnel only
Appliances to carry dated PAT certification.
Full training for staff using manufacturer’s
instructions
Water Dispenser
Electrocution
Staff/
Slips
Customers
Contaminated water
Annual electrical safety testing. Mains power units
display warning signs and relevant safety
information.
No accessible or trailing cables.
Appliance to carry dated PAT certification.
Overflow checked regularly to avoid overspills
University Legionnaire testing to verify water
quality
Maintenance contract to cover bi annual cleaning
and general maintenance of dispenser
Rear Loading
Bay
Falling Slipping
Tripping
Staff/
Hazard nosing to steps.
Delivery Staff
Hazard tape across front of bay
(use numbers)
Controlled
Risk Rating
What are the controls and actions?
Controlled
Likelihood
Who is at
risk?
Controlled
Severity
What are the
risks & potential
injuries?
Frequency
Hazard
Who is responsible
for the control?
5
2
7
49
LUSU Retail Manager
5
1
7
42
LUSU Retail Manager
Removable barrier across loading area (chain
barrier).
Area kept clear of debris.
Designated stacking area for surplus crates.
No unauthorised persons allowed.
Rear stocking
area / Boxed
products
Crushing
Strains
Staff
Clothes boxes stocked on shelving provided.
Alternatively no more than 3 units high.
Quality of box packaging checked prior to
stacking; unstable boxes removed and alternate
storage used.
Staff trained in manual handling (see MH
training).
Sufficient task lighting.
Sign Off
The undersigned believe this assessment to cover all significant risks associated with the above activity and accept their responsibilities for
ensuring associated controls are in place
Authorisation
Position
Print Name
Risk Assessor
Allison Cooke
Sign
Date
30/1/14
Person Responsible for Health &
Safety in this Area of LUSU
Please detail how this risk assessment will be communicated to all parties who must comply:
Communication
Who needs to understand this
assessment?
How will this be communicated to them?
Staff
Briefing meeting
Students
Briefing meeting
Person Responsible
Date
Risk Rating Guide
Below is a simple guide to help risk assessors determine the risk rating of each hazard identified.
A Risk Assessment should be ‘Suitable and Sufficient’. That is to say:
 It should identify the risks arising in connection with the activity.
 The level of detail included should be proportionate to the risk.
 It must consider all those who might be affected i.e. staff, students, etc.
 It should be appropriate to the activity and should identify the period of time for which it is to remain valid.
Risk = (Frequency + Severity) X Likelihood
FREQUENCY OF EXPOSURE
+
SEVERITY OF INJURY
X
LIKELIHOOD OF
OCCURRENCE
=
RISK
1
VERY RARE ANNUALLY
OR LESS
1
MINOR INJURY –
POSSIBLE FIRST AID
ONLY
1
ALMOST IMPOSSIBLE
2
NO ACTION – BUT MONITOR
2
SEVERAL TIMES PER
YEAR
2
SEVEN DAY INJURY –
RIDDOR
4
REMOTE
50
RISK PERHAPS ACCEPTABLE - MONITOR
3
ONCE A MONTH
3
MAJOR INJURY –
REPORTABLE TO RIDDOR
7
UNUSUAL YET POSSIBLE
90
MODERATE RISK – POSSIBLE ACTION
10
QUITE POSSIBLE
120
SUBSTANTIAL RISK – CORRECTION REQUIRED
13
PROBABLE
180
HIGH RISK – TAKE URGENT ACTION
VERY LIKELY
247
VERY HIGH RISK – TAKE IMMEDIATE ACTION
4
ONCE A WEEK
4
SEVERE INJURY PERMANENT
DISABLITLITY
5
FREQUENT – FEW
TIMES A WEEK
5
FATALITY
6
VERY FREQUENT –
SEVERAL TIMES A DAY
6
MULTIPLE FATALITIES
7
CONTINOUS/
REPEATEDLY
GRADE
(L) Low
(M)
Medium
16
19
CERTAIN
(H) High