Southampton International Airport Ltd
Corporate Social Responsibility Policy
Purpose
This document establishes the Corporate Social Responsibility
(CSR) policy for
Southampton International Airport Limited (SIAL).
Southampton Airport is a significant local employer creating over £100million in
economic benefit to the region per year. There are around 1,000 people working on the
airport site, with around 30 different businesses. With over 40,000 flights and 1.8million
passengers per annum it is important to balance the social, economic and environmental
impacts in the way Southampton Airport operates, and this policy establishes the way
that we do this.
The CSR policy supports Southampton Airport’s vision of being “Europe’s leading regional
airport”.
Policy Statement
We are committed to managing our business in a way that takes into account the
economic, social and environmental impact in the way we operate.
We aim to work in a responsible manner and focus on the following specific stakeholder
groups:
Customers – airlines and passengers
Employees
The local community
The environment
Suppliers, business partners and contractors
Shareholders
Customers – airlines and passengers

Our main priority will be to maintain a safe and secure environment for our
customers.

We will listen to our customers and benchmark against other airports so that we
can constantly improve the service that we provide.

We will ensure that if something goes wrong we acknowledge the problem and
deal with it.

We will produce information that is clear and complies with data protection and
privacy laws.

We will have suitable facilities and processes for helping people who require
special assistance.
Employees

There will be an effective recruitment policy in place to ensure that we can attract
and retain the best candidates.

All airport employees will have annual appraisals, with performance development
and improvement programmes in place where required.

There will be a suite of people policies in place to support all employees during
their careers.

All employees will receive regular training and engagement on health, safety and
environment issues.

Southampton Airport will have a set of “values” which will encourage positive
behaviours at work, and the airport will operate within a Just Culture environment.

There will be a well-being programme in place to promote a healthy work life
balance.

A wide range of communication forums will be in place including team briefings
and Union Meetings, with engagement levels monitored regularly through the Staff
Survey.
The Local Community

We will focus on reducing our impact on the local community through our noise
action plan, the surface access plan and the environmental plan.

We will strive to be a good neighbour through active involvement and open
communication with our local community.

We will invest in the local community through charitable support and staff
volunteering.

We will encourage our employees to get involved in the local community and
charity fund raising projects.

Community engagement will be achieved through a range of forums including the
Airport Consultative Committee.
The Environment

We will maintain and publish a Noise Action Plan to minimise the impacts of noise
on the local community.

We will encourage recycling and strive to keep waste to a minimum.

Our surface access strategy will strive to deliver sustainable public transport links.

We will have an energy plan to minimise energy consumption and our contribution
to climate change.

We will strive to prevent pollution, and protect the air quality, biodiversity and
natural habitats on the airport site.
Suppliers, business partners and contractors

We will ensure that a minimum level of safety training is undertaken for everyone
working on the airport site, and encourage transparency of reporting safety and
environmental issues.

We will provide effective communication forums to encourage environmental and
safety best practice whilst promoting a “one team” philosophy.

Our tender process will allow for fair competition, whilst maintaining commercial
confidentiality.

We will seek to use local suppliers where economically viable.
Shareholders

Southampton Airport will conduct its business in accordance with the principles of
good corporate governance.

We will provide timely and accurate information on the business to our
shareholders.
Compliance, monitoring and reporting
The Managing Director is accountable for ensuring that SIAL has systems of controls
which provide assurance of effective and efficient operations and legal compliance,
including safety, health, environment and employment.
The Leadership Governance Group (LGG) is responsible for ensuring that SIAL has
appropriate safety, health, environment and employment policies, standards and
assurance arrangements for monitoring these issues within the business. This includes
the provision of all financial, technical and human resources to ensure compliance within
this policy. CSR will be formally reviewed monthly at the LGG.
Managers at all levels are responsible for those under their control and third parties
operating in their areas who may have an impact on the environment. Managers must
allocate sufficient resources to discharge this responsibility, including competent staff,
information and training for themselves and all employees.
All employees have a responsibility for ensuring that their own actions or inactions do not
put themselves, other people or the environment at risk. They must fully co-operate with
their managers in this respect, maintain their place of work and equipment in a tidy and
safe condition, and must not misuse anything provided in the interest of health, safety and
protecting the environment.
We will identify and comply with all applicable legislative and industry requirements as
the minimum acceptable standard. We will also operate an airport that is safe and secure
for all.
The principles of our Managing Responsibly System (MRS) will be used for managing CSR
activities. Key Performance Indicators (KPI’s) will be agreed on an annual basis and
reviewed at appropriate forums. CSR KPIs and results will be published on the
Southampton Airport website and will be discussed at the Consultative Committee on a
regular basis.
Dave Lees
Managing Director
September 2015