STRATHCARRON HOSPICE General Maintenance Assistant Full-Time 37.5 Hours per week Permanent Additional cover 1 in 3 weekend cover, 16.00-18.00 1 in 3, 1 week on call out of hours cover, 0800-0800 (Mon –Mon) Salary: £16,660 - £19,627 per annum + Additional on call payment Ref No 1502239 A vacancy has arisen for a General Maintenance Assistant to join our existing team. You will undertake or assist with the general repair and maintenance work throughout the Hospice and Hospice Shops. Practical experience of all types of mechanical, electrical and plumbing works with experience of multi skilled working and a recognised qualification is desirable as well as the proven ability to work as part of a team coupled with the ability to communicate with multi disciplinary staff is required. A current clean driver’s licence is essential. The post is subject to a check by the Protecting Vulnerable Groups Scheme. For further information, please contact Billy Andrew, Director of Operations on 01324 826222 Application forms and job descriptions are available by contacting Nicola Griffin, HR Co-ordinator on 01324 826222 or email nicola.griffin4@nhs.net Closing Date: 8th March 2015 1 of 11 STRATHCARRON HOSPICE JOB DESCRIPTION 1. JOB DETAILS Job Title: Maintenance Assistant Responsible to: Director of Operations Reports to: Maintenance Supervisor Department: Maintenance Job Holder Reference: No. of Job Holders: 2. 2 JOB PURPOSE The jobholder as directed by the Maintenance Supervisor has responsibility for providing general maintenance support to all areas of the Hospice, playing their part in ensuring the delivery of high quality care both within the Hospice and in the Community. 3. DIMENSIONS Working as part of a team to work safely and effectively in maintaining and improving the Hospice environment. To comply with Departmental and Hospice Health & Safety and COSHH standards and use appropriate protective personal equipment at all times. To participate in the compliance and monitoring of Maintenance Department risk assessment and method statement procedures when required and to implement changes as directed. Provide first line maintenance support including following of preventative maintenance programme for the Hospice, buildings, grounds and vehicles. Provide portering services within the Hospice as required. Provide driving support to all Departments within the Hospice utilising the Hospice vehicles. 2 of 11 c) Train for further duties, which may be needed within the Hospice to ensure that continuity of service is maintained during periods of staff absence. To provide first line maintenance as follows: Carry out a daily check of lighting within the Hospice and replacing bulbs as required and ensure adequate stocks are held. Carry out simple repairs on electrical beds/easy rise chairs/TV’s and aerials. If repair is beyond capability report to Maintenance Supervisor. Carry out basic tests on any electrical equipment taken into use within the Hospice. Ensuring that it meets portable electrical equipment testing standards. On a daily basis carry out routine safety checks on vehicles ensuring that there is adequate fuel for anticipated tasks within that day and that the vehicles are road worthy. Assist in undertaking designated daily, weekly, monthly and annual maintenance checks on designated systems and plant rooms Carry out non-specialist joinery, plumbing and electrical repairs within the Hospice. Provide Portering Support as follows: Waste Disposal:o o Centralisation of clinical waste for daily collection. Collection of non-clinical waste and the delivery of such to collection area. Movement of heavy furniture and stores within the Hospice. Centralisation delivery of contract laundry bags. Daily cleanliness sweep of Hospice exterior and grounds. During the winter months ensuring that paths and driveways are kept clear of snow and are treated with salt. The reception and storage of bulky items. 3 of 11 Piped Gas:– Ensure that the piped gas system is checked at regular intervals and if required oxygen cylinders are replaced. Also ensure that an adequate level of oxygen reserves are held within the Hospice and that the maintenance supervisor is informed of the need to reorder. Anticipated tasks within that day and that the vehicles are road worthy. Assist in undertaking designated daily, weekly, monthly and annual maintenance checks on designated systems and plant rooms Carry out non-specialist joinery, plumbing and electrical repairs within the Hospice. 4. KEY DUTIES/RESPONSIBILITIES a) Provide support to the various Departments as Follows : In-Patient Unit Deliver specimens to lab. Collect and deliver blood. Collect and deliver urgent pharmaceutical supplies. Where appropriate transport accompanied patients to Hospitals for appointments. Home Care Department Deliver and collect short term Hospice loan equipment to and from patients houses. Install and check functioning of loan equipment. Instruct/family carers on the operational use of the Hospice loan equipment. Day Care Department Support Day Care by providing transport for patients to and from their home if no volunteer driver available for the min-bus. 4 of 11 Hospice Shops Provide first line maintenance support including following of preventative maintenance programmes for hospice shops. Delivery and uplift of stock and equipment to hospice shops as required Accurate completion of relevant maintenance, vehicle and stock movement documentation Fundraising Department Provide portering support for all fundraising events as required Attend and Participate in the transportation up/dismantling of equipment and resources external events Uplift, deliver and return relevant fundraising materials to designated locations as required set for Weekend Duties Undertake designated maintenance system checks Undertake designated portering duties Medical gas manifold check and changeover of medical gas bottles as required Check maintenance books for emergency work Check light bulbs in all areas Uplift and dispose of clinical and domestic waste from site Undertaking snow clearing and gritting of external areas as required 5 of 11 On call Duties 6. To act as an out of hours point of contact providing technical advice on maintenance issues for main hospice building and retail units When authorised by the hospice duty manager or senior management team attend the main hospice or relevant retail unit to undertake or facilitate appropriate repairs to the fabric or systems within the building When authorised by the hospice duty manager or senior management team attend patient homes in the community to make appropriate repairs or replace existing homecare equipment SYSTEMS AND EQUIPMENT Specialised: Motor vehicles Fire/security alarms Boiler system Piped medical gases Vacuum system Electric beds/chairs Hoists Nurse call system. Generic: 7. Hospice water supply Hospice electrical circuits Power/hand held tools required to carry out maintenance tasks Pressure washing equipment Garden equipment Drain rods and drain cleaning equipment. ASSIGNMENT AND REVIEW OF WORK Plan and organise time to ensure efficient maintenance back up to Departments within Hospice. Adjust timing and priority of workload to meet the diverse demands of Hospice Departments. If in doubt the Maintenance Supervisor should be consulted over the priority of tasks. 6 of 11 8. 9. 10. DECISIONS AND JUDGEMENTS Decision making within agreed limits. Occasional judgement involving serviceability of equipment and suitability for use within the Hospice and patients’ homes. MOST CHALLENGING PART OF JOB Multi-tasking and maintaining quality administrative support. Balancing conflicting priorities, often under tight time constraints. COMMUNICATIONS AND WORKING RELATIONSHIPS Internal: Receipt of instructions and reporting of progress on faults/repairs to all Departments within Hospice. External: 11. Dealing with stores and suppliers. Dealing with members of patients’ families with regard to loan equipment and instructing them on it’s safe use. PHYSICAL / MENTAL / EMOTIONAL AND ENVIRONMENTAL DEMANDS OF THE JOB Physical Demands o Frequently called upon to deal with heavy and awkward equipment/stores. o Driving up to four hours per day. o Occasional strenuous physical activity within grounds. o Delivery of equipment to patient’s homes often involving stairs and working in confined spaces. Mental Demands o Work pattern often working hours. unpredictable however, consistent o Frequent interruptions due to interactions with Hospice Departments, all of which have their own priorities 7 of 11 Emotional Demands o Direct exposure to distressing or emotional demands when delivering equipment to the home of terminally ill patients. o Weekly direct exposure to distressing and emotional demands when transporting terminally ill patients. Environmental Demands o 12. environments KNOWLEDGE, TRAINING AND EXPERIENCE REQUIRED TO DO THE JOB 13. Variety of working temperatures and constantly changing throughout the day. Clean driving licence. Sound working knowledge of basic electrical, plumbing and joinery systems and techniques. Excellent communication skills Proven ability to work as part of a team Proven experience within the electrical, mechanical or building trades and a relevant City & Guilds or SVQ qualification. JOB DESCRIPTION AGREEMENT Job Holder’s Signature: Date: Head of Department Signature Date: 8 of 11 STRATHCARRON HOSPICE Terms and Conditions: The terms and conditions of service are those laid down in line with the Whitley Council terms and conditions. Location: Strathcarron Hospice. Salary Scale: Band 3, £16,660- £19,627 per annum Staff taking up a new appointment with Strathcarron Hospice will normally enter the scale at the minimum of the pay band/range. Any appointment above the lowest point of the pay band/range will be subject to verification of previous NHS/Hospice services or experience outside the NHS/Hospice, which is given in recognition of relevant complete years of experience. Hours: Full time 37.5 hrs per week Employees may be required to vary the pattern of their working week subject to the exigencies of the service. Duration: Permanent. Annual Leave: 27 days rising to 29 days after 5 years service and to 33 days after 10 years service plus 8 public holidays (pro rata). Or 202.5 hours rising to 217.5 hours after 5 years service and to 247.5 hours after 10 years service plus 60 hours public holiday (pro-rata) Sick Leave & Pay: In accordance with Strathcarron Hospice provisions Superannuation: This post is superannuable under The Falkirk Council Local Government Superannuation Scheme and your remuneration will be subject to deduction unless you choose to opt out of the scheme. 9 of 11 Right to work in the UK: Strathcarron Hospice has an obligation to ensure it does not employ any worker who has not been granted the relevant permission to work in the UK. This permission is without exception granted by the UK Border Agency. We are required to check the entitlement to work in the UK for all prospective employees, regardless of nationality or job category Pre-employment Health Assessment: No appointment can be confirmed until a satisfactory medical examination has been undergone. Protecting Vulnerable Groups Scheme (if applicable): From 28th February 2011 the Scottish Government introduced a new membership scheme to replace and improve upon current disclosure arrangements for people who work with vulnerable groups. If the duties of this post involve regulated work with children and young people and/or protected adults, the successful candidate will require to be a member of the PVG Scheme and consent to Strathcarron Hospice obtaining a Scheme Record or a Scheme Record Update, if they are already a member of the Scheme. More information of the PVG Scheme can be found at www.disclosurescotland.co.uk Police Act Disclosure Check (if applicable): If the duties of this post require the declaration and validation of criminal convictions, the successful candidate will be required to complete a standard or enhanced Police Act Disclosure Scotland check prior to any offer of appointment being made. In the event of employment, any failure to disclose such convictions could result in the withdrawal of any offer, disciplinary action or dismissal by Strathcarron Hospice. Confidentiality: In the course of your duties you may have access to confidential information concerning patients or staff. Unauthorized disclosure or removal of information may lead to consideration of disciplinary action. Equality in Employment: Strathcarron Hospice fully supports the principle of equality in employment and opposes all forms of unlawful and / or unfair discrimination which cannot be shown to be justified. Strathcarron Hospice is committed to ensuring equality of treatment for both present and potential employees. 10 of 11 Tobacco Policy: In line with Strathcarron Hospice’s tobacco policy, Strathcarron Hospice is a smoke free environment. This means that smoking will not be permitted by staff anywhere within the Hospice premises including residences and grounds Health & Safety: All employees have a responsibility for their own health & safety and the health & safety of others who may be affected by what they do. Employees also have a duty to co-operate with their employer by following Strathcarron Hospice policies and procedures and safe systems of work; by using equipment safely and by bringing any shortcomings in health and safety arrangements to the attention of their employer. Where something is provided in the interests of health & safety employees must not interfere or misuse it. All employees have a legal responsibility to report any shortcomings in terms of this in their area. Managers and supervisors have a responsibility for monitoring health & safety arrangements and ensuring staff are following policies and procedures and safe systems of work. Partnership Agreement: Contributing to the development of partnership working by: supporting Strathcarron Hospice in delivering its goals and objectives; supporting continuous improvement in own performance and the performance of the department, directorate and Strathcarron Hospice; attending training, development and other activities aimed at improving own skills and for the benefit of the organisation and patient care. Completed application forms should be returned to: Nicola Griffin HR Co-ordinator Strathcarron Hospice Randolph Hill Denny FK6 5HJ Ref No: 1502239 Closing Date: 8 March 2015 11 of 11