Questions and answers
Autodesk Infrastructure Design Suites 2014
Premium and Standard editions
Questions and answers
Table of Contents
1. Upgrade information ................................................................................................................................................... 1
1.1 Why is Autodesk changing the previously communicated automatic upgrade program for Autodesk AutoCAD Civil
3D and Autodesk AutoCAD Map 3D Subscription customers to Autodesk Infrastructure Design Suites Premium and
Standard? ................................................................................................................................................................... 1
1.2 Which customers are eligible for the $0 upgrade to Autodesk Infrastructure Design Suite Premium and Standard? . 2
1.3 What options are now available to affected customers? .......................................................................................... 2
1.4 How long do customers have to take advantage of the $0 cost upgrade to Autodesk Infrastructure Design Suites
Premium and Standard?.............................................................................................................................................. 2
1.5 If a customer takes advantage of the $0 cost upgrade is there an increase in the Suggested Retail Price (SRP)* of
Subscription for customers migrating to the Infrastructure Design Suites? ................................................................... 2
1.6 Will customers who take advantage of the opportunity to move to Infrastructure Design Suite have the ability to
upgrade their Infrastructure Design Suite to Premium from Standard or to Ultimate from Premium? ........................... 3
1.7 Will customers who do not opt in have the opportunity to move to Infrastructure Design Suite in the future? .......... 3
1.8 How does the $0 upgrade affect customers in multi-year Subscription contracts for AutoCAD Civil 3D or AutoCAD
Map 3D? ..................................................................................................................................................................... 3
1.9 Can a customer partially opt in? For example, if a customer has 10 seats and they want to only upgrade 5 of the 10,
is that an option available to them with the change in the program? ............................................................................ 3
1.10 What happens if a customer takes no action based on the new communication? ................................................... 3
1.11 If a customer had already opted out from the automatic migration previously communicated, what actions are
now required? ............................................................................................................................................................. 3
1.12 If a customer had already opted out from the automatic upgrade previously communicated but would now like to
opt in, what actions are now required? ........................................................................................................................ 3
1.13 For English language customers who have downloaded and installed Infrastructure Design Suite based on the
previous communication and now want to opt out, what is the uninstall procedure? .................................................... 3
1.14 If a customer wants to continue using the Autodesk Infrastructure Design Suite Premium and/or Standard as part
of the automatic upgrade, is any action required? ........................................................................................................ 3
1.15 What if a customer tries to opt in or opt out after the communicated deadline of July 15, 2013?............................. 4
1.16 Does this change apply to other automatic upgrades such as the Building Design upgrade program as well? ......... 4
1.17 Is this program change applicable for customers who were recently automatically upgraded to the Building Design
Suite from the AutoCAD Revit Suites? ......................................................................................................................... 4
2. General information .................................................................................................................................................... 4
2.1 What value does Autodesk Infrastructure Design Suite Premium provide? .............................................................. 4
2.2 What value does Autodesk Infrastructure Design Suite Standard provide? ............................................................. 5
2.3 What benefits does Infrastructure Design Suite provide over AutoCAD Civil 3D and AutoCAD Map 3D software? .... 5
3. Subscription ................................................................................................................................................................ 5
3.1 Is this program applicable for customers not on Autodesk Subscription? ................................................................. 5
3.2 Will there be changes to Subscription entitlements based on the new program? ..................................................... 5
3.3 Will Autodesk continue to offer AutoCAD Civil 3D and AutoCAD Map 3D as individual products? ............................ 5
3.4 How can I access my Subscription benefits? ........................................................................................................... 5
1. Upgrade information
1.1 Why is Autodesk changing the previously communicated automatic upgrade program for Autodesk AutoCAD Civil 3D
and Autodesk AutoCAD Map 3D Subscription customers to Autodesk Infrastructure Design Suites Premium and Standard?
Autodesk is making a change to the program based on feedback from customers who have expressed a desire to have
the option to opt in and take advantage of a $0 cost upgrade to move to Autodesk Infrastructure Design Suite Premium
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Autodesk Infrastructure Design Suites 2014
Questions and answers
Autodesk Infrastructure Design Suites 2014
or Standard based on their eligibility rather than being automatically upgraded and asked to opt out if they oppose. We
believe that the Autodesk Infrastructure Design Suite is the right solution for our customers, but we are changing the
automatic upgrade offer to allow customers the freedom to choose and make the best decision for their business. The
previously communicated program is no longer offered and is being replaced with the revised program detailed below.
Any action taken by an eligible customer based on the previous communication will be honored.
2.2 Which customers are eligible for the $0 upgrade to Autodesk Infrastructure Design Suite Premium and Standard?
AutoCAD Civil 3D 2013 and AutoCAD Map 3D 2013 customers with active Subscription contracts on the dates below are
eligible for the upgrade offer.
Language
International English
UK English
German
French
Italian
Russian
Japanese
Simplified Chinese
Eligibility cut-off date for AutoCAD Civil
3D 2013 customers to be on Subscription
Mar 28, 2013
Mar 28, 2013
Apr 8, 2013
May 8, 2013
May 14, 2013
Jun 6, 2013
Apr 9, 2013
May 8, 2013
Eligibility cut-off date for AutoCAD Map 3D
2013 customers to be on Subscription
Mar 28, 2013
N/A
Apr 3, 2013
May 8, 2013
May 8, 2013
May 30, 2013
Apr 2, 2013
Apr 19, 2013
1.3 What options are now available to affected customers?
The changes in the program have been communicated via email to affected customers and state the following:
For customers with an English language product, changes include:
The program is changing from an “Opt out” only to an “Opt in” and “Opt out” program.
New deadline of July 15, 2013, to take action on opt in or opt out of $0 cost upgrade to Infrastructure Design
Suite. This replaces the previously communicated deadline of January 15, 2014.
If a customer takes no action, i.e., does not opt in or opt out by July 15, 2013, they will be considered to have
opted out and will be fulfilled with the 2014 versions of AutoCAD Civil 3D and/or AutoCAD Map 3D based on
entitlements. Subscription contracts will be changed to reflect the customer’s choice.
This is a change from the previously communicated program and access to Autodesk Infrastructure Design
Suite will no longer be available unless the customer opts in by July 15, 2013.
For customers with a non-English language product (German, French, Italian, Russian, and Simplified Chinese), changes
include:
Program changing from an “Opt out” only to an “Opt in” program.
New deadline of July 15, 2013, to take action on opt in of $0 cost upgrade to Infrastructure Design Suite. This
replaces the previously communicated deadline of January 15, 2014.
Customer will be fulfilled as soon as possible with the local language version of AutoCAD Civil 3D and/or
AutoCAD Map 3D 2014. If a customer decides to opt in to take advantage of the $0 cost upgrade, they will be
fulfilled with the local language version of Infrastructure Design Suite 2014 when available.
This is a change from the previously communicated program and access to Autodesk Infrastructure Design
Suite will no longer be available unless the customer opts in by July 15, 2013.
1.4 How long do customers have to take advantage of the $0 cost upgrade to Autodesk Infrastructure Design Suites
Premium and Standard?
For customers with English language product, the deadline to opt in or opt out is July 15, 2013.
For non-English language product (German, French, Italian, Russian, and Simplified Chinese) the deadline to opt in is July
15, 2013.
This replaces the previously communicated deadline of January 15, 2014.
1.5 If a customer takes advantage of the $0 cost upgrade is there an increase in the Suggested Retail Price (SRP)* of
Subscription for customers migrating to the Infrastructure Design Suites?
Yes, Autodesk’s US SRP for Subscription contracts will increase slightly at next renewal, see below for more details. For
prices in other regions, please contact your local reseller or Autodesk sales representative.
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Questions and answers
AutoCAD Civil 3D Subscription: $995
AutoCAD Map 3D Subscription: $645
Autodesk Infrastructure Design Suites 2014
Infrastructure Design Suite Premium
Subscription: $1,050
Infrastructure Design Suite Standard
Subscription: $695
Incremental Subscription fee: $55
Incremental Subscription fee: $50
1.6 Will customers who take advantage of the opportunity to move to Infrastructure Design Suite have the ability to
upgrade their Infrastructure Design Suite to Premium from Standard or to Ultimate from Premium?
Yes, Infrastructure Design Suite customers will have the ability to upgrade their Infrastructure Design Suite to the
Premium and Ultimate editions at any time as part of the standard upgrade programs. Customers who choose to take
advantage and upgrade to Autodesk Infrastructure Design Suite Premium will receive a comprehensive BIM solution that
provides model-based civil, structural, and utility design, analysis, and visualization capabilities. Those customers
choosing to upgrade to Autodesk Infrastructure Design Suite Ultimate have the ability to receive an advanced solution
with specialized tools for roadway design, architectural design, MEP engineering, and structural engineering.
1.7 Will customers who do not opt in have the opportunity to move to Infrastructure Design Suite in the future?
Yes, AutoCAD Civil 3D and/or AutoCAD Map 3D customers will have the ability to upgrade to Infrastructure Design Suite
Standard, Premium, or Ultimate at any time as part of the standard upgrade programs.
1.8 How does the $0 upgrade affect customers in multi-year Subscription contracts for AutoCAD Civil 3D or AutoCAD Map
3D?
This migration plan will not change current Subscription agreements in place for AutoCAD Civil 3D and AutoCAD Map
3D, even if they are multi-year agreements.
1.9 Can a customer partially opt in? For example, if a customer has 10 seats and they want to only upgrade 5 of the 10, is
that an option available to them with the change in the program?
Customers with English language product can denote how many seats they would like to opt out via the appropriate opt
out web form provided in their email communication.
Customers with non-English product can denote how many seats they would like to opt in via the appropriate opt in web
form provided in their email communication.
1.10 What happens if a customer takes no action based on the new communication?
If no action is taken by July 15, 2013, the customer will be automatically opted out of the program and will continue to
receive AutoCAD Civil 3D and/or AutoCAD Map 3D and entitlements for which they are eligible. Access to Autodesk
Infrastructure Design Suite will no longer be available unless the customer chooses to opt in.
1.11 If a customer had already opted out from the automatic migration previously communicated, what actions are now
required?
No further action is required for anyone who chose to opt-out based on the previous communication. Access to AutoCAD
Civil 3D and/or AutoCAD Map 3D along with Subscription entitlements will continue.
1.12 If a customer had already opted out from the automatic upgrade previously communicated but would now like to opt
in, what actions are now required?
Customers who already opted out will not be notified of the change to the program as they have already denoted their
preference.
1.13 For English language customers who have downloaded and installed Infrastructure Design Suite based on the previous
communication and now want to opt out, what is the uninstall procedure?
Customers who choose to opt out will need to do so via the web form provided in the email communication they have
recently received.
To uninstall Infrastructure Design Suite the customer should refer to the product help documentation available within
product.
1.14 If a customer wants to continue using the Autodesk Infrastructure Design Suite Premium and/or Standard as part of
the automatic upgrade, is any action required?
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Questions and answers
Yes, customers should opt in through the web form provided in the email communication they have recently received.
1.15 What if a customer tries to opt in or opt out after the communicated deadline of July 15, 2013?
The deadline for the program is July 15; no submission can be made after the deadline.
1.16 Does this change apply to other automatic upgrades such as the Building Design upgrade program as well?
No. The Building Design Suite upgrade program had an end date of February 22, 2013. Customer feedback from this
program supported our decision to make changes to the Infrastructure Design Suite program to provide customers with
the choice to opt in or opt out. It should be noted that the Building Design Suite upgrade program for AutoCAD Revit
Suite customers was designed to help customers transition to a new offering after AutoCAD Revit Suites were
discontinued.
1.17 Is this program change applicable for customers who were recently automatically upgraded to the Building Design
Suite from the AutoCAD Revit Suites?
No, the Building Design Suite program has ended as of February 22, 2013. This is a separate program for AutoCAD Civil
3D and AutoCAD Map 3D Subscription customers and the program options are not applicable for any other product
offerings.
2. General information
2.1 What value does Autodesk Infrastructure Design Suite Premium provide?
Autodesk® Infrastructure Design Suites are a comprehensive software solution combining tools for planning, designing,
building, and managing transportation, utility, land, and water infrastructure. The Premium edition adds the power of
Building Information Modeling (BIM) for Infrastructure to help you design smarter and faster with intelligent model–
based tools, evaluate project performance with integrated analysis and simulation, and communicate with visualization
throughout the project lifecycle.
Infrastructure Design Suite Premium includes:
Autodesk® AutoCAD® Civil 3D®
Autodesk® InfraWorks™
Autodesk® 3ds Max® Design
Autodesk® AutoCAD®
Autodesk® AutoCAD® Map 3D
Autodesk® AutoCAD® Raster Design
Autodesk® AutoCAD® Utility Design
Autodesk® Navisworks® Simulate
Autodesk® Revit® Structure
Autodesk® Storm and Sanitary Analysis
Autodesk® ReCapTM
Infrastructure Design Suite 2014 Premium with Subscription provides access to additional tools and services, including:
Autodesk® Bridge Module
Autodesk® Geotechnical Module
Autodesk® Rail Layout Module
Autodesk® 360 cloud storage, analysis, rendering and collaboration services
Infrastructure Design Suite provides tools and workflows that help customers overcome real world business challenges.
For example:
Challenge: Road and highway designs need to consider drainage, stormwater management and erosion control
Solution: Design and analyze stormwater systems with integrated tools; Prepare accurate construction documents to
assist in evaluating he design and helping to support public safety.
Challenge: Creating powerful visuals that help stakeholders better understand how the project will perform is timeconsuming and often disconnected from the design process
Solution: Interactively navigate and change data in real time; Quickly shift between design alternatives; Produce
rendered images and video animations
Challenge: Conceptual design is often disconnected from final design. Processes are often duplicated, wasting time and
eating into project schedules.
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Autodesk Infrastructure Design Suites 2014
Questions and answers
Solution: Create infrastructure models that represent the natural and built environment; evaluate multiple conceptual
designs for infrastructural projects all in one model; communicate project proposals more effectively, input your
conceptual design as geometrically accurate data into your design tool.
To learn more about Autodesk Infrastructure Design Suites, visit www.autodesk.com/suites/infrastructure-design-suite
2.2 What value does Autodesk Infrastructure Design Suite Standard provide?
Autodesk Infrastructure Design Suite Standard offers a familiar AutoCAD workflow with foundational planning, design,
and coordination capabilities. The Standard edition enables you to design, document, and share drawings in the DWG™
format, better understand existing conditions with integrated CAD and GIS functionality, organize and classify data with
customizable industry data models for electric, gas, water, and wastewater infrastructure, and better coordinate with
other engineering disciplines.
Infrastructure Design Suite Standard includes:
AutoCAD Map 3D
AutoCAD
AutoCAD Raster Design
Autodesk Navisworks Simulate
Autodesk Storm and Sanitary Analysis
Autodesk ReCap
Infrastructure Design Suite 2014 Standard with Subscription provides access to additional services, including:
Autodesk 360 cloud storage and collaboration services
To learn more about Autodesk Infrastructure Design Suites, visit www.autodesk.com/suites/infrastructure-design-suite
2.3 What benefits does Infrastructure Design Suite provide over AutoCAD Civil 3D and AutoCAD Map 3D software?
Autodesk Infrastructure Design Suite provides an expanded toolset and industry-specific suites workflows not possible
with individual products alone. AutoCAD Civil 3D users can benefit from additional tools for creating preliminary design
proposals, creating cinematic-quality visuals and animations from civil data, raster editing and raster-to-vector
conversion, and model integration for project review and construction sequencing. AutoCAD Map 3D users can benefit
from additional tools for raster editing and raster-to-vector conversion, and model integration for project review.
Autodesk customers with Subscriptions to Autodesk Infrastructure Design Suite can also access a variety of Autodesk
360 cloud-based services, such as rendering, storage, viewing, and sharing.
In addition, Autodesk Infrastructure Design Suite uses a single process to install all of the products in the suite,
streamlining deployment. You can customize the installation process to install either all or a selection of the products in
the suite. Firms that hold licenses for both AutoCAD Civil 3D and AutoCAD Map 3D may find it easier to deploy and
manage Infrastructure Design Suite rather than individual software applications.
3. Subscription
3.1 Is this program applicable for customers not on Autodesk Subscription?
No, this program is only applicable for current Autodesk Subscription customers of AutoCAD Civil 3D and/or AutoCAD
Map 3D.
3.2 Will there be changes to Subscription entitlements based on the new program?
Yes, for customers who are eligible to opt in to the program to upgrade at $0 to Infrastructure Design Suite Premium,
they will receive new Subscription entitlements.
Infrastructure Design Suite 2014 Premium with Subscription provides access to additional tools and services, including:
Autodesk Bridge Module
Autodesk Geotechnical Module
Autodesk Rail Layout Module
Autodesk 360 cloud storage, analysis, rendering, and collaboration services
3.3 Will Autodesk continue to offer AutoCAD Civil 3D and AutoCAD Map 3D as individual products?
Yes, there are no changes being made to the stand-alone Autodesk AutoCAD Civil 3D and AutoCAD Map 3D offerings.
3.4 How can I access my Subscription benefits?
www.autodesk.com/
Autodesk Infrastructure Design Suites 2014
Questions and answers
Simply log in to the Subscription Center to begin accessing your Subscription benefits.
Autodesk, AutoCAD, Civil 3D, DWG, Navisworks, ReCap, Revit, and 3ds Max are registered trademarks or trademarks of Autodesk,
Inc., and/or its subsidiaries and/or affiliates in the USA and/or other countries. All other brand names, product names, or trademarks
belong to their respective holders. Autodesk reserves the right to alter product and services offerings, and specifications and pricing at
any time without notice, and is not responsible for typographical or graphical errors that may appear in this document.
© 2013 Autodesk, Inc. All rights reserved.
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Autodesk Infrastructure Design Suites 2014
