Charlotte Flegg BSc (Hons)
312 Mayplace Road East
Barnehurst, Kent, DA7 6JT
Home: 01322 557301
Mobile: 07525 745881
Email: charlotteflegg23@gmail.com
Profile
An organised, professional and determined graduate with a BSc (Hons) Animal Management (University of
Greenwich). Accomplished in all areas of animal care and animal management. Currently studying first
year of Level 3 Diploma in Veterinary Nursing at Hadlow College, will be second year student after exam in
June. Aspires to progress within the veterinary care industry as a veterinary nurse. Seeking a work
placement and training practice as a student veterinary nurse whist continuing studying Level 3 Diploma in
Veterinary Nursing.
Education and Qualifications
2014-
2010 – 2013
Level 3 Diploma in Veterinary Nursing
University of Greenwich (Hadlow College)
BSc (Hons) Animal Management (3rd)
University of Greenwich
Dissertation: ‘An Ethological Investigation into the Effects of Sensory & FoodBased Enrichment on the Behavioural Repertoire of European Polecats (Mustela
putorious) at Wildwoods Trust Kent.’
2008 – 2010
National Diploma in Animal Management (Distinction)
Hadlow College
2007 – 2008
First Diploma in Animal Care (Distinction)
Hadlow College
2003 – 2007
Bexleyheath Secondary School, Bexleyheath
9 GCSEs: Grades C – E
Employment and Work Experience
01/10/2014- 23/06/15
Student Veterinary Nurse
Barrier Animal Care Clinic,
Charlton
•
Serving clients (cashier till and card machine trained) whilst maintaining excellent customer service,
updating client/patient paperwork and maintaining records, reception duties.
•
Cleaning and maintaining general inpatient accommodation.
•
Nursing patients peri/post operation care, administering fluid therapy, oral/subcut/intramuscular
administration of medication.
•
Performed handling/restraining/general care duties of domestic and exotic animals within veterinary
environment.
05/2014 – 10/2014
Shop Assistant
Morgan’s Fruiter & Greengrocer, Crayford
 Serving customers (cashier till and card machine trained) whilst maintaining excellent customer
service.
 Completing order invoices for deliveries to numerous companies.
 Maintaining fresh fruit and vegetables on shop floor.
 Managing the shop when manager is at other store and performing deliveries.
06/2013 – 11/2013 Zoo Host
Chessington World of Adventures Resort, Chessington
 Performed husbandry and care duties for a variety of exotic animals.
 Supervised animals and customers within animal interaction zones.
 Delivered interactive handling talks about the animals, whilst maintaining excellent customer service.
 Maintained and updated computer-based animal records and diary on a daily basis.
03/2013 – 06/2013 Wild Factor Host
Chessington World of Adventures Resort, Chessington
 Performed husbandry and care duties for a variety of exotic animals.
 Maintained and updated computer-based animal records and diary on a daily basis.
 Prepared show equipment and stage area prior to shows, updating show times and availability.
 Educated the public about reptiles and invertebrates.
 Approached and interacted with guests around the park whilst handling exotic animals.
09/2007 – 03/2013
Online Shopper
Sainsbury’s Supermarket, Crayford
 Served customers on shop floor, maintaining excellent levels of customer service at all times.
 Took responsibility for supervising and assisting colleagues.
 Processed card payments for online orders over the phone and dealt with declined payments.
2011 – 2013

Work Experience Student
Battersea Dogs & Cats Home, Chessington
WOA Zoo & Wildwoods Trust
Gained experience within rescue, zoo and wildlife environments.
2009 – 2011
Work Experience Student
Barrier Vets Animal Clinic, Charlton
 Gained experience within a veterinary environment, including restraining domestic and exotic animals,
assisting veterinary staff during surgery, holding limbs whilst in surgery and caring for inpatients.
2008 – 2009
Work Experience Student
Exmoor Zoological Park, Exmoor
 Gained experience within a zoo environment. Including handling, care and husbandry of a variety of
captive zoo animals.
2003 – 2007
Work Experience Student
Woodlands Farm & FOAL Farm, Shooters
Hill & Biggin Hill
 Gained experience within farm and animal rescue environments, including care and husbandry of a
variety of domestic and livestock animals.
Voluntary Experience
2003 – 2011
Assistant Education Officer
Exmoor Zoological Park, Exmoor
 Assisted Head Education Officer with set up of educational talks and shows at the zoo and other
venues, including Butlins.
 Showed and practically handled a range of exotic animal species, including invertebrates, small animals
and reptiles to members of the public.
 Performed husbandry and care duties for invertebrates, reptiles and small animals by maintaining
enclosures.
Additional Information

Over 7 years’ experience in handling, restraining, animal care and management of a variety of species
including domestic, exotic, wildlife and zoo animals.




Calm and confident nature when handling animals, committed to animal care and welfare.
IT literate in Microsoft Word, Excel and Outlook.
Continuously elected as Course Representative for First Diploma, National Diploma, BSc (Hons).
Animal Management, Level 3 in Veterinary Nursing of Hadlow College’s / University of Greenwich’s
Student Union.
Current clean driving licence and current clean DBS.
Interests

Reading and researching animal health, anatomy, physiology, law, legislation and welfare.
References
Available upon request.