CHAPTER ONE INTRODUCTION 1.1.BACKGROUND OFTHE STUDY: Education is the act or experience that has a formative effect on the mind, character or physical ability of an individual. The educational system of every country is designed to make learners acquire knowledge, skills, attitude and values that enhance the total development of the individual, society and the nation at large. Quansah (1998:14) cited in Aboagye (2002) says that “the goal of education in Ghana seeks to provide an improved and relevant level of education for all Ghanaians such that they will live a healthy and productive life through application of science and technology, develop a sense of justice and keen entrepreneurship, acquire capability for enjoying his or her leisure time and be able to participate fully in community and national affairs” (p.104). Everyone therefore needs to be educated for personal development and the development of the nation at large. In educational institutions, success is measured by academic performance or how well a student meets the standard set out by the government and the institution itself. Although Education may not be the only road to success in the working world, much effort is made to identify, evaluate, track and encourage the progress of students in schools. Parents care about their child’s academic performance because they believe good academic result will provide more career choices and job security. Schools though invested in fostering good academic habits for the same reason, are also often influenced by concerns about school’s reputation, which hinges on the overall academic performance. The tracking of academic performance 1 fulfils a number of purposes. Areas of achievement and failure in a student’s academic career need to be evaluated in order to foster improvement and make full use of the learning process. When educators are asked to indicate why students experience difficulty and fail in school, they give four categories of causes which they also attribute to success in school. They mentioned deficits, disorders, dysfunctions and disabilities suffered by the students as the number one causal factor. They also mentioned home and family problems, lack of effective instruction and the school organization as other additional factors (Salvia & Ysseldyke, 1995). A disability such as hearing impairment is a silent and hidden condition that may show up only in the behaviour of the person but not easily in outward appearance (Offei, 2005). The sense of hearing is a natural way that human beings listen to sound and have meanings attached to them in a particular language familiar to the persons involved. Unfortunately, not many people are able to function using the ears as the natural conductor of sounds in speech that is transmitted into the brain for meaningful interpretation of what is heard. These are people with hearing impairment, which means there is a natural defect, or damage to the organs of hearing. Trauma, infection, drugs, accident or the problems of malfunctions, which are inherited at birth or after birth, may cause the defect or damage. The term hearing impairment is an umbrella term that refers to all degrees of hearing loss, from slight to profound (Hunt & Marshall, 2002). The term hearing loss has different meanings for different authors. For some, it describes a slight-to-moderate hearing loss 2 (Moores, 1989) cited in Heward (1996). For others it describes any hearing loss, mild or severe (Paul & Quigley, 1994). The severity of hearing loss is determined by the individual’s perception of sound as measured in decibels (dB). A loss between 15 and 20 dB is considered slight; increasing degrees of loss range from mild to severe and profound hearing loss or deafness (Moores, 2001). Individuals classified as hard of hearing may be able to hear and understand speech, or they can be assisted to do so with hearing aids. Persons with hearing loss follow the same cognitive development as those without losses, but sometimes at a slower rate. Hearing impairment, like any other sensory impairment could pose serious academic, communication and social problems. Boothroyd (1982) postulated that the sense of hearing plays a key role in the use and development of verbal language and communication. Communication has to do with acquisition and abstraction of meaningful information processing and storing in short term and long term memory and retrieval of information. It includes language components of phonology, syntax, morphology, semantics and pragmatics (Kirk, Gallagher & Anastasiow, 2003). Communication is the exchange of ideas, information, thoughts and feelings. It involves two or more people interactively sending and receiving messages. The exchange of ideas is communicated through listening, speaking, reading and writing. Language is the vehicle for interpersonal communication. It is the primary agent for defining oneself, identifying relationship with others and influencing or controlling the thoughts or actions of others (Polloway & Smith, 1992). According to Bloom and Lahey (1978), it is “a code whereby ideas about the world are expressed through a conventional system of arbitrary signals for 3 communication” (p.292). Through the linguistic code, speech sounds combine to represent objects and items. Essel, (1996) stated that the unborn foetus hears, hearing continues from birth yet a baby is not able to talk meaningfully until it had gained some experience of verbal language around. This shows that, apparently, language acquisition competency is developed through listening rather than talking. Therefore, someone who has hearing problem may lack skills for proper language processing and acquisition. Generally, hearing problems affect academic performance of students. Paul & Jackson (1993) report that “one of the most robust findings is that there is an inverse relationship between hearing impairment and achievement, the more severe the impairment, the lower the achievement; this discrepancy between ability and achievement hinges on the lack of mastery of the English Language among students who are hearing impaired” (King & Quigley, 1985) cited in Hunt & Marshall (2002, p. 344). Academic achievement is strongly related to the reading ability of students regardless of the mode of communication used; the student must learn English for reading and writing. English as the official language of Ghana holds the key to educational attainment and meaningful participation in the socio-economic, political and technological emancipation of the country and the individual. Students with hearing impairment also have the same cognitive abilities to process written language. When they read, they use the same types of knowledge and skills as hearing readers, but some of their knowledge skills are less welldeveloped. Because of diminished exposure to incidental information, they often have incompetent background knowledge, yet comprehension depends on how much the reader already knows about the topic. In the presence of hearing impairment, language symbols are not 4 perceived and learned, yet language, is a decisive factor in the development of one’s concept and in the release of one’s potential intelligence (Hutchcroft, 1981). Many students go to school today with problems that may be very difficult to detect or comprehend. The problem of students and the large enrollment, resulting in overcrowded classrooms today create difficulties for teachers who may not have specific training in identifying students’ problems and therefore gloss over their unique needs. Consequently, those who may be showing poor academic performance may not be identified as having any unique problem, but may become relegated to the background and are often poorly served in the classrooms. Medical examination conducted on students of Mawuko Girls’ Senior High School from the year 2006 to 2009 revealed that some number of students have hearing problems. Since hearing impairment affects communication and influences academic achievement, the writer sets out to investigate communication barrier as a cause for low academic performance of students with hearing problems. 1.2. STATEMENT OF THE PROBLEM As indicated in the background statement, the academic performances of students have been a major concern of governments, parents, and all stakeholders of education. Students’ poor performances have been attributed to many factors. Parents wonder whether teachers have the competence to teach. Failure in academic work has been attributed to complaint raised by teachers’ absenteeism, lateness, drunkenness, large class size, excess entertainment and syllabus non-completion (Daily Graphic, July 11 2007). The West African Examination Council (WAEC) Chief Examiner’s Report since 2003 to 2006 were constantly on candidates’ poor 5 language expression, poor comprehension and summary skills in the English language, grammatical errors, spelling mistakes and inappropriate use of vocabulary in their writings. Others are inadequate preparation for the examination as well as poor understanding of the questions, concept and procedures. (WAEC Chief Examiner’s Report 2003-2006). Paul & Quigley, (1987) espoused that even a slight hearing loss has been shown to have adverse effects on academic achievement. These have prompted the topic to be researched into to examine how far communication barrier is a cause for low academic performance of students with hearing problem at Mawuko Girls’ Senior High School at Ho. 1.3. PURPOSE OF THE STUDY Since the problem is that hidden sensory impairment such as hearing problems in students may affect communication and academic performance, the purpose of this study therefore is to investigate whether communication barrier is a cause for low academic performance in students with hearing problems at Mawuko Girls’ Senior High School at Ho. Also to create the awareness of the existence of sensory impairment in students, which may be the cause for low academic performance in students as well as establishing the relevance of teacher competency in identifying students with hearing problems in the regular classroom. 1.4. OBJECTIVES OF THE STUDY The objectives of the study are: To find out whether hearing impairment affects the communication of the individual with hearing problem. 6 To investigate whether communication barrier is a cause for low academic performance of students with hearing problems. To ascertain if the age of onset of the hearing problem in the individual has any effect on the academic achievement of the individual. 1.5. RESEARCH QUESTIONS The following research questions were used to guide the study: 1. Does hearing impairment affect communication of the individual with hearing problem? 2. Is communication barrier, a causal factor for the low academic performance of students with hearing problems? 3. Does the age at the onset of the problem have any effect on communication capabilities of the Individual? 4. Are teachers aware that hidden sensory impairment may affect their students’ academic performance? 5. Do teachers have the skills in identifying students with hearing problems in their classrooms? 1.6. SIGNIFICANCE OF THE STUDY This study will bring to light some pertinent issues pertaining to the academic performance of students with hearing problems. Besides, this research hopefully may enlighten school authorities and teachers on the extent to which hearing impairment, resulting in communication barrier affects the academic performance of students. 7 More so, the study will help teachers understand why some students perform below average in their academic work. It is also the hope of the researcher that policy makers, in quest of finding solution to the poor academic performance of students in the country may take a clue from this study. In addition, the findings of this study will add new knowledge to the existing ones and will also serve as a reference for teachers, students as well as future researches. 1.7. DEFINITION OF TERMS The terms, Academic performance, Adventitious hearing impairment, Hearing impairment are defined. Any other words that appear in the work are also defined. Academic performance: This refers to how well students deal with their studies and how they cope with or accomplish different tasks given to them by their teachers (World Education Services 2011.Meaning of Academic Performance. Retrieved from http://www.ehow.com.meaningacademic performance). Adventitious Hearing impairment: Adventitious hearing impairment or deafness results when hearing loss or deafness occurs after the onset of speech and language acquisition (Avoke, 1997). Hearing Impairment: 8 A generic term used to identify anyone with a hearing loss regardless of the degree of impairment (Reynolds & Flectcher-Jasen, 1991). 1.8. LIMITATION This study was inhibited mainly by limited financial resources and time constraints, since the researcher has to combine teaching work with the research work. 1.9. DELIMITATION There are three Senior High Schools in Ho. This study cannot touch all of them due to limited time and other resources. Mawuko Girls’ Senior High School, Ho has been chosen as the research site because the researcher works there and the target group could be easily accessed. 1.10. STRUCTURE OF THE STUDY The study consists of six chapters. Chapter One, which is the introduction gives the background to the study, statement of the problem, purpose of the study, objectives, research questions raised, significance of the study, definitions of terms, limitation and delimitations to the study. Chapter Two highlights on the relevant related literature reviewed on the concept of the topic. It dwells on the concept of hearing impairment, concept of communication, effects of communication on students’ academic performance, theoretical framework and the empirical framework of the study. 9 Chapter Three deliberates on the methodology used for data collection and data analysis of the study. It looks at the research design in gathering information, population, sample and sampling technique used, procedure used for gathering information on the research and methods for data analysis. The Fourth chapter presents the result of the study. It looks at the background analysis of the data and statistical presentation of the findings, while Chapter Five discusses the major findings of the study with reference to the related literature and the concluding chapter, which is the Sixth Chapter, gives the summary of the research findings, conclusion, recommendations and suggestions on the study. 10 CHAPTER TWO LITERATURE REVIEW 2.0. INTRODUCTION The literature is reviewed on both empirical and theoretical issues relating to communication barrier as a cause for low academic performance of students with hearing problems. There are many written literature on communication as an effective tool for students’ academic achievement. In Ghana, many people are not aware that students in our general classrooms may have slight to severe hearing problems, which may in one way or the other affect their academic performance. Moreover, very little is known about communication disorders and its devastating effects on students’ academic performance. Since this study is about investigating communication barrier as a cause for low academic performance of students in Mawuko Senior High School, Ho, the conceptual, theoretical and empirical framework of the study are under the following themes: Concept of hearing impairment. Concept of communication. Hearing impairment and communication. Effects of communication on students’ academic performance The theoretical framework of the study. This will be viewed in respect of the following themes: Medical model, psychological and educational models of disability Empirical framework of the study. 11 2.1. CONCEPT OF HEARING IMPAIRMENT Hearing is what happens when we detect and interpret minute disturbance in the air around us. In human beings, the sense of hearing plays a key role in the use and development of verbal language for communication (Boothroyd, 1982). There is no universal definition of hearing impairment as both the cause of the loss and its degree can differ from person to person. However a degree of loss a person has depends on how loud a sound measured in decibels, a person can hear (National Institute on Deafness and other Communication Disorders –Hearing Aids, 2002 Feb. NIH Pub. No. 99-4340). Kentucky Office for the American with Disability Act define hearing impairment as a hearing loss that prevents a person from totally receiving sounds through the ear, If loss is mild the person have difficulty hearing faint or distant speech. A person with this degree of hearing may use a hearing aid to amplify sounds. If the hearing loss is severe, the person may not be able to distinguish any sound (ada.ky.gov/hearing_imp_def.htm). Nicholosi, Herryman, Kreshock. (1972; p.196) define hearing impairment as hearing losses which may range from mild to deafness. Kirk, Gallagher and Anastasiow (1983 p.11) stated that over and above the degree of hearing loss and type of hearing loss which are variables dictating definition of hearing impairment, the age at which the loss occurred is also vital. Age of onset helps to determine pre-lingual and post-lingual cases of deafness. Another significant thing to consider when defining hearing impairment is the difference that exists in classifying hearing impairment and the difference in the use of labels as noted by Blackhurst and Berdine (1981) cited in Avoke (1997:67). Broadly, hearing impairment can be classified into two main categories depending on onset period. These are post lingual hearing 12 impairment, which is also known as adventitious hearing impairment. This means the impairment results usually after speech and language is acquired. The second is pre-lingual hearing impairment. This results when hearing loss occurs before speech and language is acquired and these are all based on the onset of hearing loss. 2.1.1 Categories of Hearing Impairment The categories of hearing impairment suggest the degrees of loss experienced by individuals with hearing impairment. The classification is done according to severity of loss. Table.1. Classification of Hearing Impairment According to Severity of Loss Degree of hearing impairment Description Label 0 – 20 dB Normal Normal hearing 21 – 40 dB Slight Hard of hearing 41 – 55 dB Mild Hard of hearing 56 – 70 dB Moderate Hard of hearing 71 – 90 dB Severe Deaf 91 + dB Profound Profound deaf (Adapted from Paul & Quigley (1990) cited by Avoke (1997)* In general, the degrees of severity of hearing impairment include the following: mild, moderate, severe, profound and total hearing loss. Mild hearing loss is the kind of hearing loss in which the individual is unable to hear sounds that fall below 20 dB or 30 dB and such person 13 needs hearing aid to help in amplification of sounds. Any person who presents mild hearing loss needs intervention. With moderate hearing loss, sounds are not heard below 50dB; this difficulty in hearing interferes with reception and expression of language usage. People with moderate hearing loss may require some forms of hearing aid to help in the amplification of sound. Individuals who are considered as having severe hearing loss have hearing ranges that fall below 80dB. As a result of this degree of loss, receptive and expressive language becomes a severe problem. At this level even conversational sound may not be experienced. The effect of profound hearing loss is more complicated. At this stage where the degree of loss is anything from 91 dB and beyond, even ordinary sounds are not heard. Total hearing loss refers to what is technically called anacusis. At this stage no sound is heard at all. 2.1.2 Types of Hearing Impairment Apart from the above, hearing impairment is classified according to site or lesion of loss. This is categorized as conductive hearing loss, sensorineural hearing loss and mixed hearing loss. Conductive hearing loss is usually based on obstruction of sound in the external and middle ears. When there is obstruction, sound waves are prevented from getting into the inner ear. In other cases it can be as a result of disfunctioning of the middle ear bones (ossicles). In some instances relating to conductive hearing loss, surgical correction has been useful in eliminating the problems. Some examples of obstruction in the external canal are accumulation of wax in the canal (meatus), foreign bodies in the ear canal as well as inflammation such as otitis media, perforation of the ear drum (tympanic membrane) and reduced mobility of the ossicles (malleus, incus, stapes) (Davis and Silverman, 1970; Essel, 1996). 14 In sensorineural hearing loss, there is damage to the cochlea and auditory nerve or the nerve endings that lead to the brain. Infection such as German measles, meningitis are said to be some causes of sensorineural hearing loss. In recent times, cochlear implants have raised the possibility of corrections. Mixed hearing loss however involves the external, middle and sensory neural systems (Davis and Silverman, 1970). Surran and Rizzo (1979:50) suggest that hearing loss may be consequence of impairment in the conduction of sound and of sensorineural damage. In such instance only the conductive element of such hearing loss can be corrected medically. Kirk et al. (2003), refer to conductive hearing loss as any problem of the outer or middle ear when the inner ear is not affected. Sensorineural hearing loss is caused by problems in the inner ear or along the nerve pathway from the inner ear to the brainstern. 2.1.3 How the hearing mechanism works: To understand the causes of hearing impairment, it will be beneficial to understand how the hearing mechanism works. The hearing mechanism can be described as divided into four (4) parts and these are the outer, middle, inner and the brain. The outer ear consists of the pinna (auricle) which is the cup or flap-like feature that shows out on the head and is ordinarily called the ear, through the ear canal (meatus) up to the ear drum (the tympanic membrane) (Davis and Silverman 1970; Northern & Downs, 1991). The middle ear section starts from the ear drum to the oval window. It includes the whole chamber that houses the ossicles (malleus, incus, stapes which are tiny bones), the opening of the Eustachian tube and the exit to the mastoid process. The inner ear section is the cochlea, thousands of hair cells; vestibular mechanisms comprising essentially the semi circular canal that 15 analyses the sound. The brain section begins from the neurons leaving the cochlear to the temporal lobe area of the brain and responds to the sound by interpreting (Davis and Silverman 1970; Northern & Downs, 1991). Hearing is a complex mechanism that usually begins from the outer ear when the sound waves are collected by the pinna; it transforms and transmits sound to the middle ear. The middle ear receives the sound from the outer ear through the vibration of the tympanic membrane. The tiny bones of malleus, incus and stapes transform and transmit the vibration into the inner ear, which is the complex structure. Here the sound waves received are converted into electrical impulses which then go through the pathway by the different nerves to the brain and subsequently interpreted as messages. (Davis and Silverman, 1970) cited by Essel, (1996:6). The brain consists of complex process of sound interpretation. Impairment can occur at any of the sections to cause either conduction, analysis or interpretation problems leading to inability to hear as expected. (Northern & Downs, 1991,) cited in Gadagbui, (2003: 2). 2.1.4 How Hearing Aids Understanding of Verbal Messages: Rutter & Bax (1972) cite Kessen (1970) to say that: ‘even in the uterus the foetus may kick or respond to a loud noise and it has long been observed that neonates can respond to different sounds’ (p.90). This is evident from the observation by De Casper and Fiffer (1980) cited by Minifie,(1994:190) that most new born babies will blink to sound of a tuning fork, turn their eyes or condition to sounds and startle or be still in response to whistles. Experimental studies under laboratory conditions have shown not only that neonates can hear but can also discriminate between different types of sounds (Fried Lander (1970) cited by Dogoe (1996:18). 16 Knauf (1978) stated that the auditory system in a neonate is functioning and infants can make fine discrimination among speech sounds as early as one month. Before infants are six months, they obviously discriminate speech forms. They respond discriminately to intonation and stress pattern that communicates the feeling and desires of adults. Espir and Clifford (1983) also stated, at six months, the infant will distinguish between affection and scolding terms. Apparently, language competency is developed through listening rather than talking. Social learning theorists contend that imitation plays a major role in speech development. Parents act as models for their children and the children imitate both words and general rules they hear, Bandura (1977) cited by Bootzin (1986:12). Essel (1996) again quoted Carhart (1970) in Hearing and Deafness chapter 14 as follows: The child who hears low frequencies well but is insensitive to middle and high pitched tones faces a different problem. It is likely to be years before this child’s deficiency is discovered. Because he can hear low frequency sounds, he reacts to many of the sounds in his world. People seeing his response, reason that his hearing is normal. They fail to realize how distorted and imperfect are his impression of sound; confusion is this child’s lot. He misses the acoustic elements which gives speech its distinctive character. One outcome of his confusion is slow and uncertain development of language. Moreover, the child incorporates in his own speech only the imperfect distinctions which he perceives in the speech of others. The result is a musky and slurred pattern of talking which may border on the unintelligible. (p.17) 17 Essel (1996) continued to say that speech is made up of sounds of different pitches (frequencies). Ordinarily, these are summed up into vowels and consonants. The diversity of hearing deficits may mean that some people respond to only vowels; others may have both consonants and vowels distorted. But speech is made up of vowels and consonants and one need to hear both in order to understand what is being communicated. For the quotation above, the author makes a case that the child incorporates in his speech only the imperfect distinctions which he perceives in the speech of others. This results in speech deviation although there are other causes of speech deviation. Oppong, (2003: 47), listed some causes of speech deviation as cleft palate, neurological disorders, abnormal dentition and lesion of the vocal cords. Cleft palate is a condition resulting in complete or partial split of the upper lip, lower lip or both lips. These he noted, poses problems for the speaker in the correct articulation of some speech sounds. Neurological disorders, which refers to disorders in the nerves is a cause of speech deviation. If the nerves responsible for the transmission of speech sounds to the brain and from the brain (afferent and efferent nerves), are not functioning properly, or are faulty, one may be deviant in speech sound production. Abnormal dentition is a term referring to malformation of the teeth. The teeth may be wrongly arranged in the oral cavity or the front upper teeth may be abnormally long or too short, these conditions interfere with speech sound production. Lesions of the vocal cords or vocal folds may also cause deviations in voice and speech sound production since this condition is inability of the vocal cords to vibrate as air passes through it from the lungs. 18 Another important thing that can be deduced from the above author’s case is that one must perceive both low through to the high frequency sounds in order to understand a verbal message. Poor sound perception causes speech distortion. Hearing contributes greatly to understanding especially in a world where verbal communication dominates. Essel (1996) had this to say: ‘hearing stimulates thinking, thinking is an exercise that concerns the use of the brain and the brain develops in quality as enough stimulation is given (p.18). The impression has been created by many hearing persons that individuals with hearing impairment are intellectually deficient. This assumption may be traced to the difficulty in language usage, which makes it difficult for persons with hearing impairment to communicate intelligibly with the hearing population. It could also be noted that speech is frequently considered as the hallmark of intelligence and because persons with hearing impairment cannot speak, they are dismissed as unintelligent. Avoke (1997) cited Essel (1996) to say that: ‘those who do not hear live in silence; in isolation from the world of sound and that sound is what guides us socially and intellectually’ (p.73). In addition to this issue of feedback and environmental stimulation, is the difficulty hearing impaired individuals have with reading. For many hearing impaired individuals, reading is a difficult task to accomplish. Andrew and Manson (1991) said that some of the reasons why reading is difficult for the hearing impaired children are: 19 Deaf readers lack background knowledge of prior experience about many topics in commercial text. They often do not have communication system until the age of two or three when deafness is diagnosed; hence poor linguistic skills of the deaf reader (p. 535). They also cited Moores (1987) that ‘few children with deafness ever achieve fluency in reading or writing despite years of schooling’ (Andrew and Manson, 1991 p.536). Blackhurst and Berdine (1981) cited Mykelbust (1964:70) who reported that deaf children have a smaller reading vocabulary than their normal hearing counterparts do (p 182). Although hearing impaired individuals have intellectual problems, it is pertinent to indicate that most do not have low intelligence nor do they function cognitively below normal abilities. It is the impairment that made them seem unintelligent. Schlesinger (1983) suggested that the most important thing to remember about children with hearing impairment is that most of them posses normal intelligence. 2.1.5 Scientific Causes of Hearing Impairment: The known scientific causes of hearing impairment in the individual are grouped according to period of onset. Three main periods are identified and these are the pre-natal, perinatal and post-natal periods. 20 The pre-natal period is the period before birth. The period of pregnancy starts with fusing of cells. These cells develop on the health of the mother. Diseases such as measles jaundice, anemia, malnutrition or any condition affecting the health of the pregnant woman especially in the first trimester of pregnancy affects the developing embryo and hearing impairment or other impairments may be the result. Maternal ototoxicity may also cause hearing impairment. This is the use of ototoxic drugs such as kanamycin, gentamycine and streptomycin. These drugs are toxic and result in the damage of the hair cells of the cochlea (Avoke, 1997: 70, Gadagbui 2003 p.18) Genetic or hereditary factor is another cause of hearing impairment during this period. This can happen when a parent with defective genes may have 50% chance of passing it to the child. The genetic factor can also be sex linked, dominant or recessive genes. Dominant genes express themselves when a single copy of the gene is present. For recessive genes, two copies of the gene need to be present for the gene to be expressed (The world Book Encyclopedia 1994,vol.9H; Gadagbui, 2003 p. 18) Waardenburg’s syndrome is an example of the dominant gene whereby pigmentation anomalies are seen in the hair, eyes and skins. By the hair, the person has a white forelock and blue eyes with consequent sensorineural hearing loss. Pendred’s syndrome is also an example of the recessive gene type. The person has a sensorineural hearing impairment and a defect of the thyroid gland. Hunter’s syndrome associated with mental retardation and mixed or sensorineural hearing loss is an example of sex-linked syndrome (Gadagbui, 2003). 21 Studies by Vernon and Brown (1964) cited in Avoke, (1997) espoused that 5.4% of pupils who entered Californian school for the deaf in Riverside, acquired deafness through heredity. Essel (1996) also cited the case of Adomorebe, a village 5 kilometers south of Aburi Akwapim which has significant percentage of the population being deaf due to hereditary or genetic reasons. The author stated that this can be explained by the presence of times of dominant mutant genes which express themselves in the form of hearing impairment in one child or familial genes which express the tendency of the trait to appear frequently in a family. This incidence he explained is mostly due to consanguineous marriages (Essel, 1996 p.20). Wikipedia the free encyclopedia stated that hearing loss can be inherited. Both dominant gene and recessive gene exist which can cause mild to profound impairment. If a family has a dominant gene for deafness it will persist across generations because it will manifest itself in the offspring even if it is inherited from only one parent. If a family had genetic hearing impairment caused by a recessive gene, it will not always be apparent as it will have to be passed on to offspring from both parents (Retrieved from http://en.wikipedia org/wikiHearingImpairment modified on 22 Sept. 2011 @5:25 pm.) Rhesus (Rh) factor or blood incompatibility cannot be ruled out as a cause of hearing impairment. This results when mother’s blood is negative (Rh-); and father’s and fetus’ blood being positive (Rh+). The condition will be such that the mother’s blood builds anti- bodies against the fetus’ system in that the fetus’ red blood cells are destroyed due to mother’s excess antibodies. When this happens, a yellowish pigment or jaundice generates in the fetus’ body, as 22 its immature liver cannot cope, hence the bile pigment which is the yellow colouring in the fetus’ blood stream, stains the cochlear nuclei portion of the central auditory system causing hearing impairment in the unborn child (Davis and Silverman, 1970; Perkins, 1977; Gadagbui, 1998 p.47). Other factors include emotional effects, over exposure of pregnant mother during first trimester of pregnancy to x’ ray, alcoholism resulting in fetal alcohol syndrome and nicotine through heavy smoking (Davis and Silverman, 1970; Perkins, 1977; Gadagbui, 1998 p. 47). Peri-natal period is the period around birth. It is a transitional period around birth. It is a transitional period around which even though the hearing mechanism might have been fully developed in the uterus, may be damaged by factors including delay or prolonged labour, poor birth presentation (breach baby), poor handling of neonate causing either suffocation or physical damage to the tender head of the neonate which may destroy the temporal ‘lobe’ (the perceptual sector of brain for auditory stimulus). Others are anoxia, that is lack of oxygen to the baby’s brain due to kinked umbilical cord, placenta, death of the tissue of brain cells caused by obstructed circulation of blood to the brain, wrong use of delivery collaborative, such as forceps, low birth weight due to premature delivery or alcoholic or smoking mother (Ambron, 1981; Hooley, Neale and Davidson, 1989; Shaver and Tarpy, 1993). Post-natal is a period from twenty eight (28) days of delivery to adulthood. As life is a continuum, hearing impairment cuts across ages therefore even though one may be born with normal hearing, events after peri-natal period can destroy the hearing mechanism. 23 Post-natal hearing impairment can be caused by several factors including insertion of foreign bodies such as sticks, pen tops, beads, seeds, pebbles, seeds, pieces of chalk into the ear canal and some of which can perforate the ear drum which may result in middle ear infection (Otitis media) or inflammation of the ear canal (meatus). These damages destroy and obstruct sound transmission and transformation causing conductive hearing loss (Essel, 1996). Gadagbui (2003), put diseases or infections such as mumps, a viral infection causing unilateral hearing loss, measles also a viral infection and its medication has effect on the hearing organs. Meningitis, a bacterial infection, causing inflammation of the covering of the spinal cord and the brain (meninges) can result in hearing impairment as well as paralysis (destabilized motor function); and typhoid fever, diphtheria and high fever which are also viral infections (though now brought under control) cause few impairments (Davis & Silverman 1970) cited by Gadagbui (2003:19). Other causes are severe jaundice, abuse of ototoxic drugs, meniere’s disease found mostly in adults, which begins with sensation of dizziness and noise in the ears (tinnitus). This happens when the fluid pressure in the inner ear increase abnormally until organ of corti deteriorates permanently. (Gadagbui, 2003:19). Old age is another cause of hearing impairment. This is termed presbycusis. Environmental noise injures the hearing mechanism. Sound has force and energy therefore when noise is made at close range into the ear, the pressure it exerts can cause perforation in the ear drum. According to Essel, (1996), cases have been seen clinically of multiple perforations due to noise from excessive drumming. There are also cases of progressive hearing loss where some 24 people born with normal hearing begin losing their hearing as they grow older. It is a case of a metabolic problem which may be inherited from parents, and starts weakening the auditory system from about age ten (10) or more. Abuse of the hearing mechanism by afflicting pain or creating unfavourable condition destroys the hearing mechanism. These can be the use of walkman tape recorders on loud volume, which impose so much noise on the hearing system to injure it through continuous use. (Walkman tape recorder is a small radio and tape recorder with ear phone which the user puts in his pocket as he walks about listening to music through the earphone which he puts into his ears). Also, heavy slap or boxing the ear can cause fracture of the middle ear bones or the temporal bone of the ear to affect the cochlear that analyses sound. As seen from the above, there are many different causes of hearing impairment known scientifically. Any of these can happen to anyone at any time. 2.1.6 Characteristics and Management of Persons with Hearing Impairment The characteristics of hearing impairment manifest in many ways. Chalton & David (1993) suggest symptoms which indicate possible hearing difficulties in a person as follows: “Frequent lack of response when addressed in group, sudden changes in attention and times of good response which recur at frequent interval (this could also mean severe otitis media). In addition, difficulty in following oral instruction, watching and following actions of others, defects in speech, frequent asking for repetition of questions or instructions are manifestations. Some others are head tilted to an angle in order to locate 25 sound rushing of words together when talking, fluid from the ear, complaint of dizziness, frequent sore throat, and difficulty in following directives and instruction and the person turns to be suspicious”(p.12) Reynolds and Fletcher (1991) have said that the linguistic insufficiency of persons with deafness constitute a serious handicap for their integration into the society owing to the attitude of the society. In many instances, they turn to be suspicious of society generally and tend to stay aloof even from family members. Essel (1996) has this to say: “Hearing impairment has been the cause of poor classroom performance, poor social interaction, and denial of inheritance, rights and social status. It attracts ridicule from others; it has also been the cause of break in marriages, loss of jobs and created social isolation, language acquisition delay in some cases, complete absence of speech and language, it has been directly associated with dumbness even though dumbness can exist without hearing impairment and hearing impairment can exist without dumbness”(p.18). Individuals with hearing impairment are not dumb as has been associated with them. They can make noise. The above author attested that one issue that needs to be known is that often, one impairment exists in conjunction with others. For 26 example, hearing impairment with sight problem, with cerebral palsy or with developmental or intellectual challenges. Impairment in persons, with the local background of suspicion and prejudice about its presence, becomes a worry to parents who as a result start shopping for cure that may not exist. In such situations, two effects stand out. These are over protection of the impaired child or rejection of the impaired child. Each of these disturbs the social and psychological development of the child hence the need for management. Management in this case involves early intervention, referrals and series of programmes to habilitate or rehabilitate the individual and the family (Gadagbui, 1998). To do this needs team work of experts. First there is the need for identification; there must be somewhere to go for advice. There are services at assessment centers, basic, senior high and vocational schools. There are resource persons in colleges and universities to help them. There are also special education coordinators, trained to identify children with problems, advise parents and teachers, and seek other management avenues such as school placement, referral to hospitals, family support services and any other advice on impairment in persons (Gadagbui, 1998). 2.2. CONCEPT OF COMMUNICATION: Communication between people is the sending (expression) and receiving (understanding) of message. It cannot take place in isolation. It involves two or more people. In the words of McCormick & Schiefelbusch (1984), communication is the exchange of ideas or information that involves the encoding of intended message by the sender and the decoding of 27 the message by the receiver. It is also the exchange of ideas, information, thoughts and feelings (McCormick, Loeb & Schiefelbusch 1997) cited by Hunt and Marshal (2002). Through communication, needs, feelings, desires and ideas are expressed. Information is given and received through communication and in this way; one establishes one’s own identity. Effective communication is an important step toward building of good relationship and involvement in the community. Communication can occur on other levels that are seen as non language. These are gestures or eye contact or as paralanguage, such as crying, whining or laughing (James 1990). As human beings, we communicate using language. Language involves sending and receiving meaningful messages. These messages may be verbal (spoken, written, read) or non verbal (signed, gestured, pictorial) (Offei, 2005) cited in Avoke (2005) Ed. The writer continued that body language is also an important part of verbal and non verbal communication. Body language involves other messages that are sent through the tone of voice, facial expression, body posture and others. Effective communication uses combination of verbal, non verbal and body language. Communication starts at birth, when a child first cries and a mother responds. Communication is not an easy process as it seems. It involves the following steps: 1. Hear and see the message 2. Register what you see and hear 3. Recognize what you see and hear 4. Recognize the meaning 5. Decide on the response 28 6. Decide how to send the response 7. a. choose sound and the word (spoken) b. choose signs (sign) c. choose pictures, letters and words (written) 8. Know order of symbols 9. Send the response - monitor and correct it (Offei, 2005) cited in (Avoke, 2005, p.39) Ed. If a person has difficulty with any of the above he or she may find difficulty with understanding or expression or with both. People who are deaf therefore experience extreme difficulty in communication. In the human institution, most people use speech as their main source of communication and support it with the other ways. According to Pickett (1983), speech is the prime way to communicate. He continued that speech is communicative because it is coded to form words and sentences in a language. The code of speech resides in its sounds. Thus a deep understanding of speech communication depends on knowing the sound patterns of the code. Speech therefore is a medium of oral communication that employs a code (language). Through this medium one can express thoughts and feelings, understand those of others who employ the same code (Nicolosi, Herryman, Kreshock, 1978). For Boothroyd, (1982), speech is made by people and therefore is important to social development and interaction. We can therefore say that human beings interact with each other through the verbal language system learned largely through the medium of speech event. Thoughts and feelings are expressed through speech. Even the academic achievement of a person largely depends on an understanding of a language which is usually learned through the medium of speech. People who are unable to speak clearly, like some deaf 29 children, need to be encouraged to use other means of communication to get the message across. Getting the message across is most important. 2.3. HEARING IMPAIRMENT AND COMMUNICATION: As already stated, communication by speech is the most widely used communication approach. Speech is peculiar and unique factor that distinguishes human beings from animals. Speech acquisition begins only when the hearing and the speech mechanisms of a person are functioning well. Gadagbui (2003) is of the view that the human ear and speech mechanisms are intricately woven in their functions that they cannot be separated when dealing with them. The normal processing of spoken language is through hearing. Children with hearing loss frequently have significant communication problem (Hunt & Marshall, 2002). Lack of effective hearing and speech cannot be ruled out as a deficiency of man. It has been documented that over ten percent (10%) of speech defects are attributed to hearing impairment in the individual (Perkins, 1997). Suran and Rizzo (1979) stated that speech and hearing loss can severely impair children’s intellectual, social and personal development. Gadagbui (2003) cites Perkins (1997); Gadagbui, (1998) that conductive hearing loss affects the individual’s hearing to the extent that the individual will have to listen attentively for information missed. Voice may also not be loud; the person may have poor linguistic or verbal output as well as loss of speech discrimination. Likewise, sensorineural hearing impairment damages the speech of pre-linguals since they are not able to hear speech aurally, and have to learn with difficulty through speech therapy. For the post-linguals, speech production and comprehension will be difficult. The person may have articulation problem of high frequency sounds such as /p, t, k, s, f, z/ because of reduced sensitivity to sounds perception. Recruitment or inability to tolerate a little bit of increase in the 30 intensity of sound is another condition that may be found in someone with sensorineural hearing impairment (Perkins, 1977, Bamford & Saunders, 1992). For the retro-cochlear hearing loss, where damage goes beyond the cochlear through the auditory nerve pathway to the hearing centers, which are the primary auditory area and the Wernicke’s area, there will be inability of receiving auditory stimuli at the primary auditory area as a result, Wernicke’s area and other areas of speech production cannot function (Gadagbui, 2003). It has been recorded that hearing loss in children causes delay in the development of receptive and expressive communication skills (speech & language). The language deficit causes learning problems that result in reduced academic achievement and communication difficulties often lead to social isolation and poor self-concept. It may have an impact on vocabulary choices and sentence structure (American Speech-Language-Hearing Association (2010). Retrieved February 2nd, 2010 at http:/www.asha.org/public/hearing/disorders/effect.htm) It could be deduced from the above that the normal processing of spoken language is through hearing. Hearing plays an important role in the acquisition and development of speech and language. Individuals with hearing loss frequently have significant communication problems in the normal hearing world. This in turn has pervasive effect on their academic achievement. 2.4. EFFECT OF COMMUNICATION ON STUDENTS’ ACADEMIC PERFORMANCE: In the general education classroom, instruction is largely done through the medium of voice spoken language. Hunt & Marshall (1999) are of the view that the impact of hearing loss on a person’s ability to acquire naturally the spoken language of his or her community is often 31 substantial. Those communication difficulties may then adversely influence school achievement, social and emotional development and interaction with others. Hoemann & Briga, (1981), are of the view that the problems that students who are hearing impaired often experience in education and adjustment may be largely attributable to a bad fit between their perceptual abilities and the demands of spoken and written English. Command of English language is an indicator of a person’s intelligence and ability, especially in the English speaking world such as Ghana. Academic achievement is strongly related to reading ability of the student. Regardless of the mode of communication used, the student must learn English for reading and writing. Paul & Jackson (1993) report that” one of the most robust findings is that there is an inverse relationship between hearing impairment and achievement, the more severe the impairment, the lower the achievement (p.34). This discrepancy between ability and achievement hinges on the lack of mastery of the English language among students who are hearing impaired. English by virtue of its status as official language of Ghana holds the key to educational attainment and meaningful participation in the socio-economic, political and technological emancipation of the country and the individual. English language learning involves the ability of learners both hearing impaired and non-hearing impaired to create responses suitable for different kinds of situation. The presentation of English language demands a lot of oral practice through dialogue, memorization, pattern drills, substitution tables and many others (Odusina, 1989; Maduekwe, 1998; Ikonta & Maduekwe 2005). In the presence of hearing impairment, language symbols are not perceived and learned, yet language is a decisive factor in the development of one’s concept and in the release of one’s potential intelligence (Hutchcroft, 1981). Norris (1975) points out that grammar 32 and structure of English often do not follow logical rules, and persons with pre-lingual hearing loss must exert a great deal of effort to read and write with acceptable form and meaning. He continued that many students who are hearing impaired tend to write sentences that are short, incomplete, or improperly arranged. They may omit endings of words such as the plural s, -ed or ing. They may have difficulty in differentiating questions from statements. We can comfortably say that effective communication for academic purposes depends on one’s ability to learn a language and be proficient in it through reading and writing. Any barrier to effective communication, may severely affect one’s academic achievement. However, Moores, (1985); Paul & Quigley (1990) came up with five variables that appear to be closely correlated with the academic achievement of students with hearing impairment. The first is the severity of the hearing loss. The greater the hearing loss the more the child will experience difficulty in learning language and academic skills. Even a slight hearing loss has been shown to have adverse effects on academic achievement (Paul & Quigley, 1987). The age of onset of the hearing loss is the second variable. A child who loss hearing before acquiring speech and language (usually before age 2) is at a much greater disadvantage than a child with post lingual hearing loss. The third variable mentioned is intelligence test scores of the individual. They say as with hearing children, higher standardized test of intelligence are correlated with greater amounts of academic success. With the hearing impaired, although most of them have normal intellectual capacity and it has been repeatedly demonstrated that their scores on non-verbal intelligence tests 33 are approximately the same as those of general population, hearing impairment imposes limitations on their use of language. The fourth variable is the socio-economic status of the family. A child with hearing impairment whose parents are affluent and college educated is more likely to achieve academic success than a child from a low-income, less educated family. The fifth variable is the hearing status of the parents of the individual with hearing impairment. Hearing impaired child of hearing impaired parents is considered likely to achieve academic success than a hearing impaired child with normal hearing parents; particularly if the parents are highly educated. We can deduce from the above variables that the attributing factor of these boil down to effective and ineffective communication. Effective communication is a key to academic success. For Wolk & Allen (1984), regardless of whether spoken English, simultaneous communication or American Sign Language is used for communication, the child must learn English for reading and writing. When teachers spend instructional time on reading comprehension, strategies that encourage students to think deeply about what they read, they can be proficient and enthusiastic readers (Schirmer, 1993, 1995, Schirmer and Winter, 1993, Schimer & Woolsey, 1997). Instructional strategies for students with hearing loss are particularly effective when they emphasize experiential learning, build on the student’s current knowledge and skills, require 34 them to interact with peers, capitalize on the visual medium and reduce environmental distraction. (Turnbull, Shank, Leal, 1999) 2.5. THEORETICAL CONTEXT AND FRAMEWORK 2.5.1 Introduction As already stated in the introduction of this study, the researcher aimed at investigating communication barrier as a causal factor for low academic performance of students with hearing problems at Mawuko Girls’ Senior High School at Ho. To strengthen the discussion, the researcher located the work within some models of disability. Models are people’s perspectives, understandings and ideas about disability (Turnbull & Stove, 2001). The theoretical context will be critical during the analysis and discussion of the results. It is therefore important to discuss the models before the methodology, the analysis and discussion of the findings. This study is underpinned by the model of Human Capacity Studies proposed by Turnbull and Stove (2001). The model of Human Capacity Studies deals generally with the sciences of human development. Thus, how individuals acquire various capacities. These are set within three sub models, namely medical/public health model med psychological and educational. 35 .5.2 Medical/Public Health Model The medical/public health sub model generally regards the person with a disability as having a disease or condition that renders him or her sick and that is properly addressed through the usual means whereby physicians treat their patients. Turnbull & Stove continue that the two aspects of the medical and public health which are the physical, medicine and psychiatry have played significant role in disability policy and in the lives of families. Initially they were a source of the institutionalization and eugenics movements. They were also the setting for the debate concerning the sanctity and the quality of life of newborns with disabilities. They have been the foundations for various interventions that have been praised, condemned and accepted. Medical and related health interventions are often times highly effective responses to the physical, cognitive, emotional, or behavioural impairments that individuals experience. The core concepts related to this sub model are prevention and amelioration, privacy and confidentiality and appropriate services and the concept that arises from the original theory of the deinstitutionalization efforts, namely, to reform the institutions by preventing people from being admitted and to secure the discharge of those who are already institutionalized. This concept is protection from harm. The Individualized Disability Education Act (IDEA) contains two examples of the medical/public health sub model which are an evaluation of the student’s physical and developmental characteristics and provision of health-focused related services (Turnbull & Stove, 2001) Avoke, (2005) emphasized that the medical model views all disability as the result of some physiological impairment due to damage or disease. Marks (1999) states that the model interprets learning disabilities as caused by some organic brain damage. Mark argues that the 36 way in which people with learning difficulties are treated needs to be understood within the context of a frame work of cultural representation and institutional practices that have consistently devalued the lives of people with learning difficulties. Corbett, (1998) is of the view that the medical model also champions a narrow stereotype of normality rather than fostering a celebrated difference. According to Avoke, (2005), this model has been influential in defining practices and service delivery for persons with disability in Ghana. 2.5.3 The Psychological Sub model The psychological sub model regards behaviour as a learned consequence to external stimuli. It holds that in order to modify behaviour, it will be necessary to control the environments and the conditions within these environments that produce behaviour. These psychological submodels gave rise to the intervention known as applied behavior analysis and more recently, to the intervention known as positive behaviour supports. The IDEA reflects in its requirements for a non discriminatory evaluation of the student and in the use of applied behavioural analysis and its newer version, positive behavioural supports, when a child’s behaviour impedes his or others’ learning or when a child is subjected to discipline. The core concepts associated with this sub model in addition to the core concepts associated with the medical/public heath sub model are empowerment and participatory decision making (Turnbull & Stove 2001). 37 This means in addition to the treatment services rendered by the medical model, the individual with a disability should be psychologically empowered to participate in decision making process of the environment in which they may find themselves. Avoke (2005) is of the view that the greatest influence on models of disability has been that of intelligence testing which has resulted in the psychological model of disability. The principles underpinning the psychological model encourage the notion within child factors of disability. He cited Farrell (1997) who argued that many IQ tests were not designed to be administered to pupils with learning difficulties because the profile of these children are typically very uneven and this is not reflected in an IQ score. Sanderson (2003) also remarks that there is now a better understanding of the learning process of people therefore greater emphases needs to be placed on the understanding of learning styles rather than a set of categories measured against IQ figures. The above therefore means the academic performance must not be equated with intelligence. Persons with disability may have normal intelligence but the nature of the IQ tests imposes limitations on the cognitive capabilities of the individual. 2.5.3 The Education Sub model The educational sub model holds that everyone can learn; there is no such person as one who is uneducable; and that, accordingly, all people who are of school age have a right to attend school. This sub model, which arose from the research on language acquisition, was the 38 foundation of cases that all children can learn. The Educational sub model is associated with the core concept of antidiscrimination. The educational sub model is also reflected in IDEA’s principle of non-discriminatory evaluation and especially in the requirement for an evaluation of a student’s cognitive capacities. It is also inherent in IDEA’s provisions that the students with disability should have access to the general curriculum where it is assumed; the student will learn certain skills (with accommodations) that will lead to an independent, economically self sufficient, productive and fully participatory life. This sub model is associated with the core concepts of integration, productivity and contribution and autonomy (independence). It is responsible for a variety of teaching techniques tailored to the needs and capacities of the student, which collectively are expressed as individualized and appropriate education and related services (Turnbull & Stove, 2001). With the above, there is the need to help the individual with disability, and for this study, those with hearing problems to acquire knowledge, skills and capabilities to become productive and contribute to the manpower resources of the country as well as becoming independent in future. 39 2.6. EMPIRICAL FRAMEWORK. Academic Achievement of Students with Hearing Impairment Over the years, a number of surveys taken as a whole paint a gloomy picture of the academic progress of the hearing impaired, particularly, the deaf. The situation does not appear to be improving. In Britain, Conrad (1979), reported on the Wide Span Test of 1972 for all deaf students leaving school in England and Wales in 1976. His study involved 468 students who were aged 15 to 16 years with hearing losses of over 85dB. His research showed that these students had a mean reading age equivalent to that of a hearing 9 years old. Only 5 profoundly deaf students had reading ages which were comparable to their chronological ages. A reading age of 9 years is below the generally accepted level of functioning literally, so most of these students were leaving school functionally illiterate. Furth (1973 claim that only a small percentage of deaf individuals understand language well enough to read a college-level text book. Further, this author notes that in terms of national norms, this indicates that the mean average score over a span of five years increased from a grade equivalent of 2.8 to grade 3.6, never reaching the norm for beginning grade 4. More over hardly 10% of the total sample scored above grade 4, a reading level that experts consider to fall within ‘Functional Literacy’ (Furth, 1971 p.69). Using special edition of the Stanford Achievement Test that was standardized on 6,871 hearing impaired children, Trybus and Karchemer (1977) also found severe under achievement in reading. By age 20, only about half of the students were able to read at mid fourth grade level. That is one of the highest areas of achievement for the hearing impaired. By age 20, less than 40 half of the students were able to work at an eighth –grade level. Studies assessing the academic achievement of students with hearing impairment have routinely found them to lag far behind their peers. Several surveys’ of the academic achievement of students with hearing impairment have been carried out and reported by the Center for Assessment and Demographic Studies (CADS) at Gallaudet University (Di Francesca 1972, Gentile & Di Francesca 1969, Trybus & Karchemer 1972). The results were essentially the same. Students with severe and profound hearing loss were reading at about a fourth grade level or lower and their mathematics performance was around the fifth –grade level. Growth in reading achievement was between 0.2 and 0.3 grade levels per year of schooling. The most recent C A D S survey repeated the findings of the earlier studies for the oldest group of students(16 – 18 years), the median grade level for reading comprehension ranged from 2.9 t0 3.2, for arithmetic computation, it ranged from 7.0 to 7.5(Allen, 1986). Holt (1993) reported that the average reading level of 18 years old deaf or hard of hearing students was between the third and fourth grade. In a study carried out by William and Vernon (1970) suggested that many of the deaf students over 16years in USA were below grade level, while 30% were found to be functionally illiterate. In the like manner, Ikonta and Maduekwe (2005) carried out a research to find out the level of performance of hearing impaired students in English Language in a conventional secondary school in the Lagos state, Nigeria. The past performance in English of the hearing impaired was compared to that of their hearing counter parts based on their internal and external examinations for five consecutive years. The findings revealed that the hearing impaired students were significantly out-performed by the hearing group due to poor vocabulary and communication ability of the hearing impaired students. They explained that the problems of language and communication are among the most persistent and pervasive stumbling blocks in hearing 41 impaired students’ life. The result of their findings further confirmed that students with hearing and language disorders have communication challenge that affects learning. They could not express themselves correctly and have difficulty in oral and written communication and in the processing and production of language. 42 CHAPTER THREE METHODOLOGY 3.0. INTRODUCTION This chapter describes the methodology of collecting data for the research. The issues captured include the research design, gaining access, population, sample and sampling technique, the kind of instrument used and the procedure involved in collecting data. Avoke, (2005) cited Butt (1998), Avoke (2003), to say that the methodology and strategy involved in data collection must be selected to meet clearly identified research needs. He continued to cite Yin (1994) who relates that the selection of research methodology or strategy is influenced by three main considerations and these are as follows: The type of research question. The control an investigation has over actual behavioural events. The focus on contemporary as opposed to historical phenomena. Thus the nature of the research questions is critical in determining the methodological approach to the adopted. 3.1. RESEARCH DESIGN Research designs are features you can use to collect analyse and interpret data using qualitative and quantitative research approaches. Experimental, correlation and survey designs are quantitative approach; whiles grounded theory, ethnographic and narrative designs are 43 qualitative approach. Mixed method and action research designs combine qualitative and quantitative approaches (Creswell, 2005). Research designs can be thought of as the structure of the research. The research design employed in this study is mixed method design. Mixed method design is a procedure for collecting, analyzing, and mixing both qualitative and quantitative data in a single study to understand a research problem (Brewer &Hunter, 1989) cited in Creswell (2005). This design was used because themes were developed from the interviews conducted and these were combined with the examination results of the students and analysis was made in order to relate their performance to their hearing problems. 3.2. GAINING ACCESS: Permission was sought from the headmistress of Mawuko Girls’ Senior High School for the setting and the population for the study. In the same vein the parents of the target group have been informed through their wards. Teachers and students were informed about the study in order to solicit their co-operation and assistance. 3.3. POPULATION: The population of this study includes all students with hearing loss and teachers of Mawuko Girls’ Senior High School. Avoke (2005) cited Polit and Hangar (1996) who view population as the entire aggregation of cases that meet a designated set of criteria. Creswell (2005) is of a 44 similar view that population is a group of elements of cases, individuals or objects that conform to specific criteria. Agyedu, Donkor and Obeng (2007) postulated that population is the complete set of individuals (subjects), objects or events having common observable characteristics not necessarily refers to people. Population refers to the totality of whatever objects or measurements that the researcher is investigating (Amoani, 2005). Mawuko Girls’ have been cited for the study because the writer works in the school and it is easier to access the target group. This study used all the students who have been identified as having hearing problems and fourteen (14) teachers who teach the students were drawn from forty (40) teachers. 3.4. SAMPLE AND SAMPLING TECHNIQUE: Sample is a group or subset selected from the larger group (population) and it is meant to be representative of the population. Purposeful and convenient samplings have been employed for this study. In purposeful sampling, researchers intentionally select the individuals and sites to learn or understand the central phenomenon. Amoani (2005), Creswell (2005), Sarantakos (1997) contend that in purposeful sampling the respondents are handpicked to be included in the sample and to develop samples that are satisfactory in relation to the researchers’ need. Patton (1990) opines that the standard used in choosing the participants and sites is whether they are information rich. On these bases, the students with hearing loss have been handpicked, since they have already been identified as having hearing problems hence information rich. 45 Convenient sampling according to Creswell (2005) is used when respondents can provide useful information to answer questions. Selection of teachers was based on convenient sampling since they teach the students directly and therefore can provide useful information on the behaviour and academic performance of the students. 3.5. INSTRUMENT: The methodological instruments used for gathering information for this study were interviews observations and documentation. 3.5.1. Interviews Interviews are an important aspect of qualitative studies. They are a way of verbally interacting with participants or respondents in conducting research. Interviews can also be described as a form of conversation between two people. In terms of structure, they can be fully structured, semi-structured or conversational or unstructured (Avoke, 2005). He continued that interviews could also be in-depth as in the case of ethnographic study, and specific strategies of interviewing which could involve the use of telephone, face to face or one-on-one or focus groups. For this study, specific strategy of interviewing involving one-on-one interview method was employed. One-on-one interview is a data collection process in which the researcher asks questions and records answers from only participants in the study one at a time (Alhassan, 2006). 46 One-on-one interview is also ideal for interviewing participants who are not hesitant to speak and who can share ideas comfortably. The researcher used fully structured interview questions which were conducted for the students and the teachers of the target group since they were available to be interviewed. 3.5.2. Observation Observation technique was included in order to examine the physique as well as the manner of articulation of speech sounds by the students. Observation gives opportunity of looking at what is happening or have taken place. Avoke (2005) cited Morrison (1993) to say that observation enables the researcher to gather data on the physical, human interactional settings and programme of study. He continues that observation is employed when the researcher knows in advance what is being looked for. Semi-structured observation is done when there is a clear agenda of issues you are seeking the data to show. Unstructured observation is used when the researcher needed clearer information, therefore what is observed in the field would determine the significance of it. For the purpose of this study, the writer made use of semi-structured observation where the physical appearance of the target group was observed for clues for any malformation in their physique. Any congenital physical deformity may give clue to other hidden handicapping conditions which hearing impairment cannot be ruled out. There may be deformities such as improper positioning of the pinna, face not symmetrical and others. Also, manner of articulation of speech sounds was observed. Observation was made for any behavioural attitudes such as direct stare in the face of the speaker, turning one ear to the source of the sound, need for higher 47 volume of sound, requests that information be repeated, inattentiveness and others that the student may display. The observation was done by three people including the researcher over a period of three weeks. Each of the students in the target group was checked against all the statements in the test items. The scoring was done by putting (X) against the statement which was exhibited by the student. There was inter-observer discussion after the exercise. The results of the three observers on each of the respondents were compared. The highest number of times that a statement of the items was ticked as being exhibited by the respondent was what was agreed upon as the true behaviour of the respondent. For example, Student cups the hand behind a particular pinna when listening. Student looks directly into the face of the speaker. Student turns a particular ear towards a speaker. Student speaks softly but demands a shout in order to understand what is said. Student asks for repetition of what was said. The rest of the test items could be found in appendix (C). Scoring the Items: Each of the test items were scored as follows: No =0 Sometimes =1 Always =2 The total scores that each respondent attained for the responses were added (example total score for student A =26). 48 Percentage of the total score was then computed by dividing total score by maximum score and multiply by 100% (example: Total score = 26, maximum score = 40 (that is: 2 x 20 items). :. % = 26/40 x 100 =65%. The results were evaluated and graded as follows: Range Status Result Action worth taken. 0% -49% Pass Normal Hearing. No referral 50% - 100% Fail At risk Referral for diagnosis. Based on the percentage score, the student is considered as having a hearing problem which needs referral for diagnosis. The score sheet is hearing loss identification rating scale. It is a tool for the identification of pupils and students with hearing impairment in the general classroom. Adapted from Offei (2005)’s hearing loss identification rating scale. (Below is the example of the score sheet). SCORE SHEET FOR THE OBSERVATION ITEMS Instruction: Place a cross – mark (X) appropriately Statement No (0) Sometimes (1) 49 Always (2) Score 1. Student cups the hand behind a particular pinna when listening. X 1 2. Student looks directly into the face of the speaker X 2 X 2 3. Student turns a particular ear towards a speaker 4. Student speaks softly but demands a shout in order to understand what is X 0 said 5. Student asks for repetition of what is said X 2 X 2 6. Student asks speakers to raise their X 0 voices in order for her to hear X 0 7. Student has fluid in the ear X 1 8. Student drags feet when walking 9. Student frequently inserts fingers or pen tips into the ear canal. X 2 10. Student is unable to articulate high frequency sounds for example/s/when speaking X 1 11. Student exhibits compensatory behaviours such as fidgeting, anxiety, X excessive talking. 50 2 12. Student does not respond to sound from X behind. 1 X 2 13. Student complains of itching in the ear. 14. Students complains of noise in the ear X (tinnitus) 1 X 0 15. Student complain ear ache. X 16. Student experiences nasal blockage 1 X 2 X 2 X 2 17. Student complains of heaviness in the ear 18. Student tends to guess when she is asked a question 19. Student is seen by teachers and peers to be dull, lazy, day – dreamer 20. Student tends to withdraw Total Score 4 (0) 6 The statements on the table were scored as follows: i. No =0 ii. Sometimes =1 iii. Always =2 The total score each student attained for the responses was computed. 51 10 x2 26 The percentage total score was gained by dividing total score by the maximum score x 100% (the maximum score is multiple by 2) The results were graded and evaluated as follows: Range Status Result Action to be taken 0% - 49% Pass Normal No referral 50% - 100% Fail At risk Refer for diagnosis 3.5.3. Documentation: Documentation was another instrument used in the data collection process. Johnson (1985) cited in Avoke (2005), says documents to a researcher are important source of quantitative data, and documentary analysis of educational files, and records can prove to be extremely valuable. Also to Creswell (2005), documents consist of public and private records that qualitative researchers obtain about a site or participant in a study and they can include news papers, minutes of meetings, personal, journal and letters. They also include, school records, folders, registers, archival records, correspondents or official government papers. In view of these, documents such as student’s terminal examination reports, class exercise books, cumulative records were reliable sources for this work. The terminal reports will reveal the general academic performance of the students in each subject. Sometimes the class exercise books alone cannot reflect the true performance of the student since they may be helped by friends hence the need for the terminal examination reports. The cumulative records of the students will also give the continuous performance of the students. These documents 52 would help assess the devastating effect of communication barrier on students’ educational achievement. 3.6. DATA ANALYSIS: The interview responses from the total sample size were analysed descriptively using frequencies and percentages. Inferences from the literature review and other relevant studies were drawn to buttress findings. 53 CHAPTER FOUR PRESENTATION AND ANALYSIS OF DATA 4.0. INTRODUCTION In chapter three, interviews and observations were administered and documents were studied with the intention of gathering data from students with hearing problem and teachers who teach them at Mawuko Senior high school at Ho in the Volta Region of Ghana. This chapter therefore deals with the presentation and analysis of the data collected. There were twenty respondents comprising six (6) students with hearing problems and fourteen (14) teachers who teach them. The presentation and analysis of the data has subsections which include: Background Analysis of Data. A. Preliminary data on the hearing impaired individuals. B. Preliminary data on the teachers. C. Data exclusively on the students with hearing problem. D.Data exclusively on teachers. E. Analysis of the observation reports. 4.1. BACKGROUND ANALYSIS OF DATA The study dwells on the topic, investigating communication barrier as a cause for low academic performance of students with hearing problem at Mawuko Girls Senior High School at Ho in the Volta Region of Ghana. The study revealed that there are students in Mawuko Girls 54 Senior High school classrooms who have problem with their hearing. They are not hearing well and are going through frustration and stress as they struggle on with their hearing peers. Some teachers are not aware that there may be some students in their classrooms who are not benefiting fully from their teaching. In the like manner, some parents are also not aware of their ward’s problem since they did not complain to them. Communication barrier affects academic performance of students since proficiency in the official language in which all subjects are taught is a key to academic achievement. The communication barrier came as a result of defective hearing on the part of the students. These can be found from the following proceedings. 4.2. A. PRELIMINARY DATA ON STUDENTS i. Data on the Age Ranges of Student Respondents The data on the age ranges of the student respondents shows that three (3) representing 50% of the respondents fall within age range 13-16 years. Two (2) representing 33% of the respondents fall within age range 17 – 20 years, and two (2) representing 17 % are within 21-24 years. (See table 1. below). Table: 4.1. Age Ranges of Student Respondents Age Ranges Frequency Percentages of respondents 13 -16 3 50% 17 – 20 2 33% 21 – 24 1 17% Total 6 100 55 This data shows that all the respondents were mature enough to understand the items used for the interview and this somehow validated any findings on them. ii. Educational Background of Parents of the Student Respondents Data on the educational background of parents of the student respondents show that six (6) of the parents representing 50% of the respondents have secondary education before branching to their various professions. Four (4) of the parents representing 33% of the respondents had tertiary education, while two (2) representing 17% had their basic education. This data was taken in order to ascertain parents’ conceptual capabilities. (See table below). Table 4.2. Educational Background of Parents of the Students Educational Level Frequency Percentage of Respondents Basic Education 2 17% Education 6 50% Tertiary education Total 4 33% 12 100 56 iii. Age of Onset of Hearing Problem The age of onset of the hearing problem of the students reveal that the entire student respondents have adventitious problem. There was none within the ages of zero to five years (05), as well as six to ten years (6 – 10) years. Three (3) of them had the problem between the ages of eleven to fifteen years (11-15) representing 50% of the student respondents. The other three (3) falls within the age ranges of sixteen to twenty years (16 – 20) representing 50% of the total student respondents. (See the table below). Table 4. 3. Age of Onset of the Students’ Hearing Problem. Age Range of Students Frequency Percentage of Respondents 0–5 0 0 6 – 10 0 0 11 – 15 3 50% 16 – 20 3 50% Total 6 100 57 4.2. B. PRELIMINARY DATA ON TEACHER RESPONDENTS i. Academic Qualification of Teachers It could be deduced from the data collected on the academic qualification of teachers that out of the fourteen respondents, comprising seven (7) females and seven (7) males, one (1) male representing 7% of the respondents was a second-degree holder. Eleven (11) , made up of six (6) males and five (5) females, representing 79% of the respondents were first degree holders and two(2) females representing 14% of the respondents were diploma certificate holders (see table below). Table 4.4 Academic qualification of Teachers Academic qualification of Frequency Males Females Respondents Percentage Respondents Second degree 1 1 - First degree 11 6 5 79% Diploma 2 - 2 14% Total 14 7 7 100% 58 7% of ii. Teaching Experience of Teachers The data again, revealed that all the teacher respondents were experienced teachers who were teaching from five years and above. One (1) of them representing 7% of the respondents had over 24years teaching experience. Two (2) representing 14% had 20 – 24 years teaching experience. Six (6) representing 43% of the respondents had 15 – 19 years teaching experience. Three (3) representing 22% had 10 - 14 years teaching experience. Two (2) representing 14 % had 5 -9 years teaching experience. None of the respondents representing 0% had below 5years teaching experience (See table below). Table 4.5.Teaching Experience of Teachers in Years Years Frequency Percentage of respondents Over 24 1 7% 20 – 24 2 14% 15 – 19 6 43% 10 – 14 3 22% 5–9 2 14% Below 5 0 0% Total 14 100 59 4.2. C. DATA EXCLUSIVELY ON STUDENT RESPONDENTS i. Effect of Hearing Problem on Communication of the Individual in General Education Classroom. Response to the research question, whether hearing problem affects communication of the individual with hearing problems opens this section. The data revealed that hearing problem affects communication of the individual in the general education classroom. When the respondents were asked whether they hear all that the teacher says in the classroom, all of them agreed that they hear part of the proceedings in the classroom but not all. They confess that they often ask for help from friends to repeat what the teacher says. When asked whether they converse fluently with their friend; four (4) of the respondents representing 67% said ‘not always’ because they do not hear all parts of their friends’ conversation but their friends hear them well and this embarrassed them. Two (2) representing 33% replied with great sorrow that they become reserved because sometimes when they asked for repetition of what they have said their friends become offended. But the few who understood their problem do have patience with them. ii. Communication barrier as a cause for Low Academic Performance of Students with Hearing Problem. The response to the question whether the respondents have problem with their studies revealed that they all have problem with their studies since almost all of them said they cannot make out differences in speech sounds. Two of them representing 33% of the respondents said they usually spent much time on reading their textbooks or notes. Moreover, they find it difficult to retain what they have read. They therefore like subjects that involve calculations (that is 60 mathematics) more than reading. Three respondents representing 50% , said that in an examination room, they need to read the questions several times before they could understand, which made them not able to answer all questions required before time is up. One (1) of the respondents representing 17%, who had unilateral hearing problem as well as visual problem which makes it difficult for her to localize source of sound, had complained bitterly of the frustrations she usually goes through in the classroom which affects her studies hence her low academic achievement. iii. The Effect of the Age of Onset of the Hearing Problem on the Communication Capabilities of the Students. The data collected on the age of onset of the problem of the students as shown on table 4.3 revealed that all the students have adventitious hearing problems. They had the problem after the age of 10, and therefore have already acquired enough verbal language in their mother tongues. Also, their chronological ages determined that they were advanced in their basic education before the hearing problem set in. They could therefore converse meaningfully in their mother tongue as well as in the official English language. This made their problems not easily noticed. They appeared ‘normal’ as any other student but the hidden problem has a devastating effect on their effective communication capabilities. Another issue of interest was that, when the students were asked if they have ever complained to their parents about their problems, four (4) of them admitted that they did not tell their parents about their problems. One (1) said she has complained but her parents did not take 61 any action. Another one has complained and she was sent to the hospital for ear wash after which she could hear a little clearer than before. Meanwhile all the students agreed that they did not complain to any teacher about their problems but rather to their friends. 4. 2. D. DATA EXCLUSIVELY ON TEACHER RESPONDENTS i. Teachers’ Awareness of the Effect of Hidden Sensory Impairments on their Students’Academic Performance. The part of the interview question for the teachers that begins with whether all students perform well in the subjects that they are teaching opens this section. The data on this revealed that all teachers agreed that there are some students who do not do well in the subjects that they teach. When asked to give reasons why some students do not do well in the subjects that they teach, eight (8) representing 57% of the teacher respondents said ‘it is because the students are lazy and do not read’. Four (4) representing 29% of the respondents said some students may be having a sensory impairment and two (2) representing 14% of the respondents said those students may be having some psychological problems worrying them (see table 4.4 below). 62 Table 4. 6. Response to Reasons why some Students are below average. Teachers’ Responses Frequency Students are lazy, they do not Percentage of Respondents 8 57% 4 29% 2 14% read. Some students may be having sensory impairment. Students may be having some psychological problems Total 14 100 The response to the question whether teachers have ever taken the time to find out why some students perform poorly in their classes other than speculating, they all responded ‘not at all’. Meanwhile, the response to the question whether teachers observe students in their classrooms as having problem, shows they make out students with visual problems easily. Only two, representing 14% of the respondents agreed that they identified those with hearing problems as well. When asked if they are aware that sensory impairment such as hearing impairment may affect their students’ academic performance, seven (7) representing 50% of the respondents agreed that they are aware that sensory impairments such as hearing impairment can affect students’ academic performance. Four(4) representing 29% argued that since the hearing impaired are attending school and are writing the same examination with their hearing counterparts, there should not be any problem with their academic achievement, and three (3) 63 representing 21% of the respondents admitted not having any knowledge of hearing impaired person in the general education classroom ( see table 4.5 below). Table 4.7. Response to awareness of the effect of sensory impairment on the academic performance of students. Teachers’ Responses Aware academic of its Frequency effect performance on Percentage of Respondents 7 50% 4 29% 3 21% 14 100 of students There shouldn’t be any effect on academic performance. No knowledge of the hearing impaired in the classroom general Total 64 ii. Teachers having the competency in identifying students with hearing problem in the classroom. The response to the question whether teachers have any training in identifying students with peculiar problems in the classroom ,ten (10) representing 71% of the respondents responded in the affirmative, while four (4) representing 29% of the respondents responded in the negative. When asked of the kinds of problems that they noticed among their students, eight (8) representing 57% of the respondents reported of identifying students with visual problems. Four (4) representing 29% said they could identify students with hearing problems as well and two (2) representing 14% of the respondents reported of identifying students with learning difficulties. In addition to these, when the respondents were asked how they managed these students identified as having problems in the classroom, six (6) representing 43% of the respondents said, they make referral to the Municipal Special Educational Needs Coordinator through the headmistress of the school. Five representing 36% of the respondents said they change their seating positions in the classroom in order to enable them benefit from the proceedings in the classroom. Three representing 21% of the respondents said they give them special attention in the classroom. 4.2. E. ANALYSIS OF OBSERVATION REPORTS. Observation technique was included in the data collection in order to examine the physique as well as the manner of articulation of speech sounds, inattentiveness and others that may inhibit academic performance of the student. 65 Observations on the physical appearance of the target group, revealed no physical deformities. For the manner of articulation, which was observed through short conversation with the students, there were omissions of the /s, k, m/ sounds at the final position of some words which show up in the writings of some of them. In another development, the results of the scores from the test items used for the behavioural attitudes of the target group, gave the indication that all the members of the target group have various degrees of hearing problems since they all fall within 50% - 70% range, meaning they all failed the test, indicating they all have problems with their hearing. (See sample score sheet in appendix D). 66 CHAPTER FIVE DISCUSSION OF FINDINGS This chapter discusses the findings of the research. The empirical framework of the studies shows that individuals with hearing impairment lag behind in their academic laurels when compared with their hearing counterparts. Ikonta and Maduekwe, (2005) said this happens due to poor vocabulary and communication ability of the hearing impaired. They are of the view that students with hearing and language disorders have communication challenge that affects learning. Communication in our general education classroom is usually through voiced language. Obviously if a person cannot properly hear information, the ability to receive and accurately decode that information will be affected. Gadagbui (2007) cited Posse & Melgosa (2006) to say that possessing an acceptable level of communication skills can be more important than basic attributes as high intelligence and positive motivation. This means that although great intelligence is enjoyable, failure to communicate well render them unable to transmit their valuable ideas. The study revealed that hearing impairment affects communication of the individual with hearing problem in the general education classroom. All the student respondents agreed that they hear poorly in the classroom. They depended mostly on friends as their hearing mediators. With this situation, they cannot get all the information accurately and cannot ask for better explanation from the teacher nor give excellent answers to questions asked because they felt they may be ridiculed by friends and teachers who are not aware of their problems. In view of this, they have decided to keep to themselves. These students need to be encouraged by the teachers to be more independent in the classroom. 67 This they can do by psychologically empowering them to participate in the lessons by fostering cordial relationship between the students with hearing problem and other students in the class. Communication barrier is a cause for low academic performance of students in the senior high school. Communication skills are very essential for school learning therefore; when these skills are affected school achievement too suffers (Gadagbui, 2007). It could be deduced from this study that distorted speech sounds affect language processing and understanding. It affects both reading and writing skills as well as attention deficits which have implication in the area of language reception. Without the ability to focus the attention on the speaker, the spoken message may never be perceived; without the ability to focus on the printed page, the written message may never be received. Language serves as the vehicle for many thought processes. The influence of language on thought is illustrated by the concept of verbal mediation, which facilitates learning, retention and understanding (Polloway & Smith, 1992). The students with hearing problems of this study, find reading difficult; they have poor retentive memory and difficulty in understanding what they read. These students are slow therefore could not finish answering the required number of questions during an examination hence their poor academic achievement. We can conclude that hearing contributes greatly to understanding especially in a world where verbal communication dominates. Their distorted speech sounds affected their language processing and understanding hence their reading difficulty, poor retentive memory, and difficulty in understanding what they read. Essel, (1996) puts it ‘hearing stimulates thinking, thinking is an exercise that concerns the use of the brain and the brain develops in quality as enough stimulation is given’ (p.18). These students are slow because of poor linguistic skills for effective communication. 68 The study also revealed that students with adventitious hearing impairment are living with the problem undetected. Since they have already acquired speech and can process language effectively, people do not know how distorted their language thought is. Table 4.3 revealed that all the respondents fall within age range 11 – 20 years before their problems set in. Their parents and teachers could not detect their problems; they kept it to themselves and friends. Their problems could not be detected since they can hear low frequency sounds; they react to many sounds in their environment. People seeing their responses thought their hearing is normal; but they miss acoustic elements which give speech its distinctive character. This result in their slow and uncertain development of language (Carhart, 1970) cited by Essel, (1996) hence their inability to read with understanding. Most teachers in our general education classrooms are not aware that hidden sensory impairment affects their students’ academic performance. They consider all students as the same and therefore learn at the same pace, have the same intelligence, the same ability and background and therefore learn best through one teaching method. On teachers’ responses to the question whether they are aware that sensory impairment such as hearing impairment can affect the academic performance of students, seven (7) of the teachers representing 50% of the teacher respondents agreed that they are aware of its effect on the academic performance. Four of the teachers representing 29% argued that there should not be any adverse effect of hearing impairment on the academic performance of the individual with hearing impairment since they attend school and write the same examination with their hearing counterparts. This shows they are ignorant about the devastating effects that hearing impairment can have on the academic 69 achievement of students. They need to be made aware that even a slight hearing loss has been shown to have adverse effects on academic achievement (Paul & Quigley, 1987). Three (3) representing 21% of the respondents did not have any knowledge of persons with hearing impairment in the general education classroom. They are unaware that students present learning difficulties because of sensory or any other impairment. These teachers have the tendency of highlighting the weakness of students and sometimes humiliate those who have specific learning problems by calling them names such as ‘fools’ ‘never do well’ ‘hopeless’ and many others. In situations like these, teachers must have in mind the psychological model that individuals with disability need to be psychologically empowered to participate in decision making process of the environment in which they may find themselves. This can be done by fostering cordial relationship between the individual with disability and others. In addition to the above, some teachers have the skills or training in identifying students with problems in the classroom. When the teacher respondents were asked whether they have any training in identifying students with peculiar problems in the classroom, 71% of the respondents responded in the affirmative while 29 % replied in the negative. They could mostly identify students with visual problem other than hearing problem. 57% of the respondents could identify students with visual problem, 29 %, hearing problem and 14% learning difficulty. For the management of the students in the classroom, 43% of the respondents refer them to the Municipal Coordinator of Special Needs Children through the headmistress of the school. 36% change their seating positions and 21% give them special attention for their maximum benefit. Sometimes teachers have knowledge of deviations in students but in practice the teacher experiences difficulty in handling the deviations. The educational sub model which holds that 70 every one can learn and there is no such persons as one who is uneducable and that all people who are of school age have the right to attend school, teachers need to adopt variety of teaching techniques to help students with hearing problem in the general education classroom. 71 CHAPTER SIX SUMMARY OF RESEARCH FINDINGS CONCLUSION AND RECOMMENDATIONS 6.1. SUMMARY OF MAIN FINDINGS. The study, Investigating Communication Barrier as a Cause for Low Academic Performance of Students with Hearing Problem in Mawuko Girls’ Senior High School, Ho was geared toward: Finding out whether hearing impairment affects the communication of the individual with hearing problem. Investigating whether communication barrier is a cause for low academic performance of students with hearing problems. Ascertaining if the age of onset of the hearing problem in the individual has any effect on the academic achievement of the individual. Creating awareness of the probability of existence of hidden sensory impairments in students which may be the cause of low academic performance in students. Establishing the relevance of teacher competency in identifying students with hearing problems in the general regular classrooms. The study used six (6) purposively sampled respondents, who have problem with their hearing out of the population of students with sensory impairments and fourteen (14) teachers who have been conveniently sampled to provide useful information on the student respondents. 72 Research questions were formulated upon which interview and observation questions were designed. The first research question sought to find out whether hearing impairment affects the communication of the individual. It was found out that hearing impairment affects communication of the individual with hearing problems. Poor hearing and dependence on friends for most information in the classroom, pain and noise in the ear, affect understanding and processing of information hence poor academic performance. The second research question was designed to fetch information on whether communication barrier is a cause for low academic performance of students with hearing problems. The study revealed that, poor language processing affects students with hearing problem’s academic performance. These students find reading difficult, they have difficulty in understanding what they read, and they have poor retentive memory, rendering them slow and unable to complete answering required questions during examination hence their poor performances. The third research question intended to find out if the age of onset of the hearing problem in the individual has any effect on the academic achievement of the individual. In the study, it was found that adventitious hearing impairment, as it was with all the respondents, has devastating effect on the individual’s academic performance in the sense that most of them go undetected for proper intervention and management for improvement in their academic work hence their poor performance. The fourth research question which sought to find out whether teachers are aware that hidden sensory impairment may affect their students’ academic performance revealed that some teachers 73 are not aware that impairment such as hearing problem can be with students in the general education classroom. Some others are not aware that hearing impairment can affect students’ academic performance; few are aware that hearing impairment can affect students’ academic performance. Teachers who obtained their degrees from the University of Education, Winneba had basic knowledge about the various sensory impairments that can be found among students. They are therefore aware that sensory impairment, such as hearing problem, affects students’ academic achievement in one way or the other. The last research question which intended to find out if teachers have skills in identifying students with peculiar problems in their classrooms revealed that some teachers have training in identifying students with sensory problems in their classrooms. Visual problem was the one easily identified other than hearing problem and learning disability. Hearing impairment as already stated is a hidden impairment that may affect any one at any time in course of life. One needs to observe certain behaviours in the individual and refer the one for further investigation before one can be declared as having hearing impairment or not. In this study, some teachers refer suspected cases to the Municipal Coordinator of Special Needs Children. Some put in management procedures by placing them at certain positions in the classroom for maximum benefit. CONCLUSION In educational institutions success is measured by the academic performance of students. Parents care about their child’s academic performance, since good academic results, they believe will provide more career choices and job security. Schools are also often influenced by concerns 74 about school’s reputation which hinges on the overall academic performance. The academic performances of students have been a major concern of the government and other stake holders of education over the years now. Although failures in academic performance of students have been attributed to complaints raised on teachers’ non performance, and students not adequately prepared for the examination, hidden sensory impairments in students cannot be ruled out. Several unidentified auditory problem may exist among students which may promote academic delay. There are students in the senior high schools living with hearing difficulty and most of them are not dealing with their problems for various reasons. Some parents do not know where to go for help, others simply cannot afford the cost involved in seeking intervention; they therefore pretend as if they do not know about the problem. Impairment such as hearing problem affects individual’s effective communication. Communication difficulties adversely influence school achievement, social and emotional development and interaction with others. 6.2. RECOMMENDATIONS/ SUGGESTIONS. Based on the studies, it could be recommended that, policy makers in quest of finding solutions to the poor academic performance in students in our Ghanaian schools must include ear and hearing screening as compulsory requisite for admission of children and students at all levels of the educational ladder. Secondly parents must not be satisfied with their children’s level of hearing at birth or through infancy. They must continue to observe their children critically all the times. Any deviation in their normal hearing should be immediately reported for early intervention and 75 management of the problem. Pupils and students should be encouraged to report to their teachers any problem that they are aware of which is affecting their friends or mates. All tertiary institutions must include studies on disabilities in the course content of all areas of learning in their institutions. In the various areas of the society, one may come across a person with any disability to interact with. This will help one to offer useful assistance to the person. Teachers in our general education classrooms need to be mindful of the probability of the presence of students with hidden sensory impairments in their classrooms which may affect their academic achievement. There is the need to investigate students thoroughly before drawing conclusion on their academic performances. 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When did you realize that there is problem with your hearing? 8. Do you experience pains in your ears? 9. Is there any discharge from any of your ears? 10. Do you hear all that the teacher says when teaching? 11. Do you often ask for help from friends to repeat what the teacher said? 12. Do you converse fluently with friends? 13. Do you have problem with your academic studies? 14. Have ever complained to your parents or teachers of your hearing / ear problem? 15. Have you ever visited any hospital or assessment centre with your problem? 86 16. Have your friends ever complained of not hearing you properly when you talk with them? 17 Are your parents aware of your hearing problem? 18. Are your friends and teachers aware of the problem? 19. In what ways do your friends help you in the classroom? 20. Do you appreciate what your friends are doing to help you? 87 APPENDIX B INTERVIEW QUESTIONS FOR TEACHERS 1. How old are you? 2. What is your highest level of education? 3. What subjects do you teach? 4. How long have you been teaching? 5. Do all your students perform very well in the subject you are teaching? 6. If ‘yes,’ do they all perform at the same level of excellence? 7. If ‘no’, what do you think is/are the reason(s) why some students do not do well in your class? 8. Have you ever taken time to find out why some students perform below average in your class? 9. Do you observe some students in your class as having any hearing problem? 10. Are you aware that sensory impairments such as hearing impairment can affect the academic achievement of students? 11. Do you have any training in identifying students with peculiar problems in the classroom? ‘Yes’ or ‘No’. 12. If ‘yes’ what kind of problem(s) did you notice among your students? 13. If ‘no’, what kind of behavioural problems do you notice among your students in the classroom? 14. How do you manage those identified to have hearing problem(s) in class? 88 APPENDIX C TEST TTEMS USED FOR OBSERVATION Section A: Biographical Data. 1. Name of Student 2. Age 3. Sex 4. School 5. Class 6. Date of observation 7. Time of observation 8. Duration of observation. Section B: Test items 1. Student cups the hand behind a particular pinna when listening. 2. Student looks directly into the face of the speaker 3. Student turns a particular ear towards a speaker 4. Student speaks softly but demands a shout in order to understand what is said. 5. Student asks for repetition of what is said. 6. Student asks speakers to raise their voices in order for her to hear. 7. Student has fluid in the ear canal. 8. Student drags feet when walking. 9. Student frequently inserts her fingers or pen tips into the ear canal. 89 10. Student is unable to articulate frequency sounds for example /s/ when speaking. 11. Student exhibits compensatory behaviours such as fidgeting, anxiety, excessive talking. 12. Student does not respond to sound from behind. 13. Student complains of noise in the ear (tinnitus) 14. Student complains of itching in the ear. 15. Student experiences nasal blockage. 16. Student complains of heaviness in the ear. 17. Student complains of ear ache. 18. Student turns to guess when asked a question. 19. Student tends to withdraw. 20. Student is seen by teachers and peers to be dull, lazy, day – dreamer. 90 APPENDIX D SCORE SHEET FOR THE OBSERVATION ITEMS FOR STUDENT C. Instruction: Place a cross – mark (X) appropriately Statement No (0) Sometimes (1) 1. Student cups the hand behind a Always (2) X Score 1 particular pinna when listening. 2. Student looks directly into the face X 2 X 2 of the speaker 3. Student turns a particular ear towards a speaker 4. Student speaks softly but demands X 0 a shout in order to understand what is said 5. Student asks for repetition of what X 2 X 2 is said 6. Student asks speakers to raise their voices in order for her to hear 7. Student has fluid in the ear X 8. Student drags feet when walking 0 X 1 X 1 9. Student frequently inserts fingers or pen tips into the ear canal. 10. Student is unable to articulate high frequency sounds for X 91 2 example/s/when speaking 11. Student exhibits compensatory X 2 behaviours such as fidgeting, anxiety, excessive talking. 12. Student does not respond to sound X 2 from behind. 13. Student complains of itching in the X 1 ear. 14. Students complains of noise in the X 1 15. Student complain ear ache. X 1 16. Student experiences nasal blockage X 1 X 1 ear (tinnitus) 17. Student complains of heaviness in the ear 18. Student tends to guess when she is asked a question X 2 peers to be dull, lazy, day – X 2 dreamer X 2 19. Student is seen by teachers and 20. Student tends to withdraw Total Score 2(0) The statements on the table were scored as follows: 92 8 10 x2 28 No =0 Sometimes =1 Always =2 The total score each student attained for the responses was computed. The percentage total score was gained by dividing total score by the maximum score x 100% (the maximum score is multiple by 2). Total score = 28 Maximum score = 40 :. % = 28/40 x100 = 70% The results were graded and evaluated as follows: Range Status Result Action to be taken 0% - 49% Pass Normal No referral 50% - 100% Fail At risk Refer for diagnosis 93