YSB
DeKalb County Youth Service Bureau, Inc.
JOB DESCRIPTION
Program Coordinator
Bachelor’s Level
FUNCTION
The Bachelor’s Level Program Coordinator plans and coordinates one or more programs at the Youth Service
Bureau (YSB), ensuring efficient and quality services are being rendered to the community.
The Bachelor’s Level Program Coordinator provides non-clinical direct service and case management to clients
that enter the Youth Service Bureau from a variety of referral sources, including, but not limited to: family
referral, school referral, police departments, court services and self-referral.
SUPERVISION: The Bachelor’s Level Program Coordinator reports directly to the Executive Director.
CATEGORIZATION: YSB designates the following categories. Please see Employment Agreement for
information specific to your designation.
FT100 - Full-Time Staff – 100% (37.5 hrs/week)
FT80 – Full Time Staff – 80% (30 hrs/week)
Permanent Part-Time Staff -20-30 hours/week
Hourly Staff – less than 20 hours/week
PERFORMANCE OBJECTIVES
Direct Service
1) Assess, evaluate and provide high quality services to DeKalb County youth and their families consistent
with designated program(s).
2) Responsible for facilitation, coordination, assignment, and/or delivery of program services including
but not limited to groups, therapy, etc.
3) Responsible for all communication, scheduling, and other coordination with referral sources related to
designated program(s).
4) Provide both intra and inter-agency referral services for youth and families as determined by
assessments.
5) Provide referral services for youth and families.
6) Provide on-call coverage for the Crisis Intervention Program for a minimum number of days/month,
designated by Crisis Program Coordinator and based on full time/part time status. On-call coverage is
compensated, see job agreement for details.
Administration
1) Attend and participate in YSB Staff meetings as schedule allows.
2) Supervise all work by undergraduate interns and volunteers related specific to designated program.
3) Maintain all required records and paperwork, including, but not limited to, client files, program
statistics, billing requirements in a matter that is consistent with Agency Policy.
4) Administers outcome measuring tools as instructed by Associate Director including but limited to
quarterly, termination, and follow-up surveys, and any program validity tests.
5) Monitor all program tracking and database imputation for consistency and accountability in
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congruence with YSB requirements and in a matter that is consistent with Agency Policy and Standards
of Operation.
6) Works in coordination with Program Manager to ensure accurate statistical tracking of Program
Coordinated data.
7) Train undergraduate interns and volunteers in specific procedures related to designated program.
8) Promote the designated program and/or agency within the county through direct participation in
relevant meetings, public appearances, media opportunities and by issuing news releases, distributing
brochures and newsletter, etc.
9) Assist with the human resources of designated program, including input on staff annual evaluations,
hiring and discipline.
10) Assist the Executive Director and Associate Director in development and implementation of program
fundraising activities through grants, programs, hearings and direct contacts with potential funders.
Professional Development
1) Remain current on all areas related to job duties.
Inter-Agency Coordination
1) Attend monthly (or as needed) meetings as appropriate or requested by the Executive Director.
2) Establish and maintain working relationships with other agencies for the purpose of case coordination,
programming issues, referrals, etc.
Other
1) Other duties as assigned by the Executive Director.
2) Assist with all agency outreach efforts.
QUALIFICATIONS
 Understanding of adolescent issues
 Communicates well
 Organizational ability
• Computer literacy
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Commitment to community
Willing to work with diverse groups and teams
Project management
*To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The
requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable
accommodations may be made to enable individuals with disabilities to perform the essential functions.
EDUCATION and/or EXPERIENCE
Bachelor’s Degree from an accredited college or university. All therapeutic services (assessment, program
services) will be administered by Master’s level therapists.
LANGUAGE SKILLS
Ability to read, analyze and interpret general business periodicals, professional journals, technical procedures,
or governmental regulations. Ability to write reports, business correspondence, and procedure manuals.
Ability to effectively present information and respond to questions from groups of managers, clients,
customers, and general public.
MATHEMATICAL SKILLS
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common rations, and
decimals. Ability to compute rate, ration, and percent and to draw and interpret bar graphs.
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REASONING ABILITY
Ability to solve practical problems and deal with a variety of concrete variables in situations where only limited
standardization exists. Ability to interpret a variety of instructions furnished in written, oral, diagram or
schedule form.
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to
successfully perform the essential functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; sit; use hands to
finger, handle, or feel; talk or hear; and taste or smell. The employee frequently is required to reach with hands
and arms. The employee is occasionally required to climb or balance and stoop, kneel, crouch or crawl.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters
while performing the essential functions of this job. Reasonable accommodations may be made to enable
individuals with disabilities to perform the essential functions. The noise level in the work environment is
usually moderate.
I have read and accepted the above job description:
Signed:
__________________________________________________
Print Name:
_____________
Date
Signed:
____________________________________________________
Executive Director:
_____________
Date
Equal Opportunity Employer Statement
The agency believes that equal opportunity for all staff is important for the continuing success of our
organization. The agency will not discriminate against a staff member or applicant for employment because of
race, color, religion, gender, national origin, Veteran’s status, disability, genetic information or non-job-related
factors in hiring, promoting, demoting, training, benefits, layoffs, terminations, recommendations, rates of pay
or other forms of compensation. Opportunity is provided to all staff based on qualifications and job
requirements.
Affirmative Action Statement
The agency provides equal employment opportunity to all persons without regard to race, color, religion,
gender, national origin, Veteran’s status, disability, genetic information, or non-job-related factors and
strives for a staff composition that bears reasonable relation to the composition of people within our labor
market who are qualified for our jobs. Our affirmative action policy is implemented through vigorous
recruiting efforts to find and attract adequate numbers of applicants so that the most qualified persons may be
selected for job vacancies based on merit principles.
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