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Alex Shilkoff & Leigh Buchanan
Sheffield City Council

• Support older people with any nonmedical issue that impacts on their wellbeing
• Target support through risk stratficiation
• CSWs are linked to GP Practices in half of the city

Referrals in and out

• Prevents / Delays people needing social care and acute services
• Independence and reablement focus
• Builds community resilience
• Identifying the most vulnerable means support can be ‘dropped-in’ at times of greatest need (e.g. winter) rather than create a dependency

Mr Wildlife, lives alone and is 70 years old.
He was referred by his GP due to being isolated, having a cold home and a series of falls. He also has Cerebral Palsy.
“I am very happy with what you have put in place for me and I am very grateful to my Doctor for referring me. I could have been in 'real trouble' when I fell in the shower as it was very cold in the bathroom. I used my care alarm and was impressed with the way in which the they were able to get me off the floor using an inflatable air bag. I can ’t thank you enough, I am warmer, safer and happier since you came along.
”
Winter
Plan Fire safety check
Referral to
CWCA
Referral to
Community physio
Referral to
Warm
Front
Key Safe
Referral to
Stayput
Trading
Standards complaint

Mr A, is 49 years old and has suffered from
Agoraphobia since the death of his father 6 years ago and is very isolated.
The GP made the referral due to benefit changes that were affecting Mr A.
Cruise home visit referral
Benefits home visit arranged
Food
Bank
Exercise
Bike
Internet at home to access self-help forums and order prescriptions online
White goods
Pharmacy home delivery
Wildlife magazine donations