Cities on Ice
Safety Rules
Assumption of Risk
Skaters and spectators are deemed to have knowledge of and assume the inherent risks which include, but are not
limited to, the following:
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Injuries resulting from collision or contact with other skaters
Injuries resulting from falls
Injuries that involve objects or artificial structures that are properly within the intended path of travel of the
skater
Injuries resulting from wet flooring
High Risk Groups
Skating is NOT suitable for:
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Pregnant women
Anyone with a heart condition
Children
Please note, a child is defined by age and must be under the age of 16
If a child does not have any proof of age, it is at the discretion of the Ice Rink Management as to whether a child or
adult ticket is required
Management holds the right to refuse entry and Ice Rink Management decision is final
No-one under the age of 4 years old will be allowed on the rink
4-12 year olds must be accompanied by an adult on the rink
Management reserves the right to refuse entry/eject patrons from the rink without refund
Refunds are only given at management discretion
Personal belongings are left at the owner’s risk
Skating
DO NOT...
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Do not sit on or climb over the safety barrier
Do not chip or throw any ice
Do not skate at excessive speed
Do not smoke, drink or eat on the ice
Do not drop litter on the ice
Do not carry young babies or children on the ice
Do not skate in chains of more than two
Do not wear scarves or long coats on the ice
Do not carry handbags/any bags on the ice
Do not cut across the middle of the rink
Do not play tag
Do not consume alcohol before attempting to skate
Do not wear peaked caps or hoods on the ice
Do not congregate at the barrier entrance
DO...
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Do make sure skates are correctly tightened
Do wear gloves
Do skate in an anticlockwise direction ONLY
Do obey instructions given by the ice rink management
Do obey the Ice Marshalls
Emergencies and Security
Do not...
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Do not leave any belongings left unattended
Do not congregate or block up any Ice Rink Exits or Fire Exits
Do not return to skate hire if any alarms have been raised, follow all Fire and Ice marshals directions
Do not try and run with skates on; do not take skates off before leaving the rink. In the case of an emergency
seating will be provided assembly point
Do not Play with or move any Fire Equipment
Do not smoke on entry to skate hire.
Do...
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Do obey Fire Marshal and Ice Marshal in the case of any emergency
Do follow the matting for skaters to walk on when leaving the ice rink
Do take skates off when clear of the Ice Rink on the matting and chairs provided
Do report to Fire assembly Point once skates have been removed
Do tell your child if separated, to find the nearest Ice Marshal and stay with them at all times
Do allow Belongings to be checked before leaving them at skate counter
THANKYOU FOR READING THE SAFETY RULES
If you are unsure about going on the rink, please check with a member of staff
Cities on Ice General Terms and Conditions
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All users of the Ice Rink skate at their own risk.
Socks and gloves MUST be worn. Do not wear long coats, long scarves or dangly jewellery.
No smoking, alcohol, food or drink within the Ice rink Barriers. Do not use mobile phones / cameras on the
ice. Please place any rubbish in the bins provided.
If anyone has any medical condition that may be affected by skating, lighting, loud music, etc. Please advise
the Rink management... Rink management holds the right to refuse entry onto the ice.
Ice skates must be worn only in skate room or on the ice.
Please do not sit on or climb over the ice rink barriers.
If you notice any dangerous behavior or someone not complying with rink rules, notify a rink steward
immediately.
Abusive or anti-social behavior will not be tolerated and will result in immediate expulsion from the rink.
If you are hurt or see anyone injured, notify a steward immediately.
A First Aid station is located in the rink marquees.
Tickets are non-transferable and non-refundable; in exceptional circumstance and at the sole discretion of the
Management, the rink may need to be closed. In this event, everything will be done to rearrange another
convenient session for skating.
If for any reason the rink is closed we will endeavor to keep closure updated on ticket office web site (main
cause of closure will be severe windy conditions)
On entering the Ice Rink you consent to any photography, filming, or recording authorized or arranged by us
for promotional purposes. Should you be on the Ice Rink at the time we shall use reasonable endeavors to
inform you that such photography, filming, or recording is taking place
Rink staff are provided for your safety and you must follow their instructions at all times.
Items left at the skate counter are left at the owner’s risk.
In the event of an emergency all skaters must follow instructions of rink managers and marshals.
Group bookings is 10 people/children and over.
Any organized parties or gatherings please contact ticket office and rink management.
Group bookings of children under 12 must be accompanied by a skating adult, we advise the following ratios
for schools, community and family groups:- 2 members of staff/parent to every 6 children aged 7 or under
- 2 members of staff/parent to every 10 children aged 8 or over
We welcome all people with special needs; please contact rink management or ticket office for further advice.
Cities on Ice General Advice
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If you fall, take your hands off the ice. To get up, bring one leg up place hands on your knee and push
yourself up. Do not crawl to the side barriers. If you cannot get up – alert a rink steward.
Be aware of your limits and do not exceed them. If you need help – ask a steward.
Please wear warm clothing. Socks and gloves must be worn.
Ensure that your skate laces or clips are tight and the boot is offering good support to your ankle.
Do not take off your shoes until you get to the skate counter. Do not put your skates on until you reach your
seat.
Please Note: Ice skating is a sport with inherent risks and Patrons skate at their own risk.
Cities on Ice Terms and Conditions for group bookings, disabilities and special needs
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All users of the Ice Rink skate at their own risk.
Group bookings is 10 people/children and over.
Any organized parties or gatherings please contact ticket office and rink management.
Group bookings of children under the age of 12 must be accompanied by a skating adult, we advise the
following ratios for schools, community and family groups.
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2 members of staff/parents to every 6 children aged 7 or under
2 members of staff/parents to every 10 children aged 8 or over
2 members of staff/parents to every 4 children with moderate learning difficulties or moderate behavioral
problems
1 to 1 supervision is expected for children with severe learning difficulties or severe behavioral problems,
where deemed necessary.
1 to 1 supervision is expected for persons with any disability, where deemed necessary.
Rink management must be advised on all group bookings
People who are wheelchair bound must have a carer where deemed necessary.
Only one wheelchair at any one time, unless arranged in a group booking with rink management
Wheelchairs must not be left stationary or stop on barrier line ; wheels will burn into ice and become a danger
to anyone trying to pass on the barrier
People with a disability who are not wheelchair bound, must be able to support themselves on the ice and
have a carer with them where deemed necessary.
Booking
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We cannot guarantee availability on the day if not pre booked for one off skating sessions
All carers accompanying a person with special needs go free