Epocrates’ “Future Physicians of America” Survey Reveals that Medical Students Embrace
Patient-Centered Care
Med students see better patient relations as key to health care but unsure about ACA and
ACOs
WATERTOWN, Mass., September 4, 2013 –Despite personal challenges and the unknown
impact of governmental regulation on the U.S. health care system, medical students are
determined to make a difference in future patients’ lives by capitalizing on technology and
focusing on patient-centered care. The eighth annual Future Physicians of America survey
conducted by Epocrates, Inc., an athenahealth company (Nasdaq:ATHN), also reveals that
medical students have mixed knowledge and understanding about key health care issues.
More than 1,000 medical students, representing all 50 U.S. states, shared their opinions about
topics impacting the medical profession in this survey. Key findings include:

Patient-Centered Care is the New Norm—Patient-centered care, the involvement of
patients and families in treatment and decision-making, is fully embraced by future
physicians. An impressive 72 percent of medical students said they are likely to practice
patient-centered care. The key to their success as physicians may lie in cultivating solid
and effective physician-patient relationships that drive superior patient outcomes.
Matt Emery, a second-year student at Wake Forest Medical School in Winston-Salem, N.C.,
believes that the dynamic of interacting with patients is changing. “Say you have patients
with type 2 diabetes. We can’t force them do to what they should do, but we can find out
what’s preventing them from taking their medications, checking their glucose, exercising,
and eating right. We need to understand what’s going on in a person’s life before we can
hope to successfully treat them.”

ACA: Both Good and Bad?—Medical students indicated the Affordable Care Act (ACA) will
have both a positive and negative impact on the practice of medicine. Many anticipate that
the ACA will result in practicing more preventative care (46 percent) and will offer
expanded patient coverage (45 percent). However, students worry that they will have less
time with patients (52 percent) and will lose clinical autonomy (34 percent).

What’s an ACO?—Despite being major emerging trends in health care, medical students are
still perplexed when it comes to Accountable Care Organizations (ACOs) and Meaningful
Use. In 2011, 76 percent of students felt uninformed about ACOs, and two years later, they
still feel they do not know enough about the topic (72 percent). Only 28 percent of
students feel informed or somewhat informed about ACOs and Meaningful Use.
Notably, knowledge seems to bring more favorable opinions about ACOs’ potential benefits.
Of the informed students, 41 percent think ACOs will have a positive or somewhat positive
effect, compared to 13 percent of the uninformed students.

Medical students entering the Digital Omnivore era—Forty-four percent of today’s
medical students are Digital Omnivores: defined by Epocrates as a person who uses a
tablet, smartphone, and computer routinely in a professional or academic capacity. The
effective use of all platforms of technology allows medical students to deliver better and
more efficient patient care. Mobility is key: Fifty-four percent of medical students
currently use a tablet as part of their medical training, a staggering 31 percent increase
over last year.

Worries about Financial and Information Burdens—Today’s medical students noted their
number one reason for choosing medicine is a desire to help people, but they have
significant concerns too. Medical students worry about the high cost of education and loan
burdens, the staggering volume of information to learn, and burnout; and they sacrifice
family time, money, social life, and sleep.

Medical schools fail to prepare students for practice management—Only 17 percent of
students plan to go into solo or partnership practice. One factor may be the lack of
preparedness. Thirty-seven percent of medical students expressed dissatisfaction with the
training they are receiving in practice management and ownership—business skills critical
to the successful running of any health care enterprise—and 41 percent indicated they lack
instruction in billing and coding.
Harrison Cotler, a third-year medical student at Rowan University in New Jersey,
underscores the need for this training: “Opening up a private practice in the world of ACOs
and bigger groups is equivalent to opening up a mom-and-pop shop next to a huge chain
store. You can’t just practice medicine anymore; you have to be business savvy too.”
More information about results of this year’s Future Physicians of America survey can be found
here http://bit.ly/U9gAHk
Epocrates continues to invest in education and quality care by offering free subscriptions of
Epocrates® Essentials to all U.S. medical students. During Epocrates’ month-long back-toschool campaign, Epocrates provided more than 10,000 medical students with complimentary
Epocrates Essentials subscriptions ($159.99 value), which gives them valuable decision support
tools including lab interpretation guides, evidence-based treatment guidelines, differential
diagnoses, and disease images. Medical students interested in a free subscription should visit
Epocrates at http://bit.ly/15KznSj
Additionally, the Epocrates EDU program, launched earlier this year, provides educational
institutions with affordable subscription options to Epocrates premium products for its faculty,
students, and administrators. For more information visit http://bit.ly/13E6PMB
About Epocrates, Inc.
Epocrates, Inc., an athenahealth company, is recognized for developing the #1 medical
application among U.S. physicians for clinical content, practice tools, and health industry
engagement at the point of care. Epocrates has established a loyal network of more than one
million health care professionals, including 50 percent of U.S. physicians, who routinely use its
intuitive solutions to help streamline workflow and improve patient care. For more
information, please visit www.epocrates.com/company.
About athenahealth, Inc.
athenahealth is a leading provider of cloud-based services for electronic health record (EHR),
practice management, and care coordination. athenahealth's mission is to be caregivers' most
trusted service, helping them do well doing the right thing. For more information, please visit
www.athenahealth.com.
Contact Info:
Holly Spring
athenahealth, Inc. (Media)
hspring@athenahealth.com
617-402-1631
April Marks
Epocrates, Inc. (Media)
pr@epocrates.com
650-520-2413
Dana Quattrochi
athenahealth, Inc. (Investors)
investorrelations@athenahealth.com
617-402-1329