FREQUENTLY ASKED QUESTIONS
Question:
What is GDID?
Answer:
GDID is an acronym for the Gauteng Department Infrastructure Development.
Question:
When was the department established?
Answer:
GDID was established in the year 2009 following the split of the erstwhile Gauteng
Department of Public Transport, Roads and Works into two separate departments.
Question:
Who is the overall leader of this department?
Answer:
The overall leader of department is the Member of Executive Council (MEC) for
Infrastructure Development. The MEC is part of the Gauteng Provincial Government
Question:
Who is accountable for the work carried out for the department?
Answer:
The accounting officer for this department is the Head of Department.
Question:
What is the responsibility of the department?
Answer:
GDID is responsible for the construction, maintenance and management of public
facilities and buildings such as hospitals and community health centres across the
province. The construction of public schools is also part of the GDID portfolio.
Question:
How is GDID structured in terms of work units?
Answer:
The department is mainly structured according to the needs of the client
departments that it services, namely health and education infrastructure. It is also
structured in line with its mandate of being the chief custodian and manager of
public property in
Gauteng. The main units are known as branches and they
are headed by senior managers designated as Deputy Directors General, Chief
Directors and Directors. They are supported by several layers of department
officials. The department is also divided into six regional offices of infrastructure
service, namely Garankuwa (012 700 8000), Bloed Street in Tshwane (012 338 3300),
SOWETO (011 983 2901), Springs (011 360 7800), Tulisa Park in JHB (011 861 5000),
and Westhoven (011 495 2600).
Question:
What are the skill types required in the department?
Answer:
The department is mainly technically oriented. It consists of expertise in the
engineering and built environment such as civil, mechanical and electrical
engineering, as well as planning, architecture and project management. They are
supported by officials with skills in areas such as financial management, information
communication technologies, human resources management, communications,
and policy development.
legal,
Question:
How does a member of the public gain access to the opportunities in the portfolio of
work of the department in terms of jobs and service provider contracts?
Answer:
The department normally advertises vacant posts and tenders in the mainstream
media such as newspapers as well as in the tender bulletin at
www.gov.za/document/tender-bulletin Tenders are also posted on
www.did.gpg.gov.za
Question:
How do I register a service delivery query with the department if I am not satisfied?
Answer:
You can contact the Premier’s Hotline to register your query on the toll-free number
0860 428 8364, or send an e-mail to hotline@gauteng.gov.za, or fax to 011 429
3223, or you can also post a letter to Private Bag X 115, Marshalltown, Johannesburg 2107
Question:
How do I register as a preferred supplier of goods and services on the GDID Supplier
Database?
Answer:
The registration forms are available online at www.did.gpg.gov.za under the title
Procurement. They can also be obtained at the reception desk at Corner House
Building, Ground Floor, Corner Commissioner and Sauer Streets, Marshalltown,
Johannesburg. For more information regarding the criteria for registration please
contact the Helpdesk 011 355 5139 or 011 355 5850
Question:
What is the service standard for the payment of suppliers of goods and services by
the department? How can I follow up on the payment of my company?
Answer:
The department is expected to pay a supplier within 30 days of receipt of a valid,
complete and accurate invoice as certified by the GDID and the client departments.
However, the suppliers can follow up on their outstanding payments via the GDF Call
Centre at 011 355 2222 or 0860 428 8364 or via e-mail at
P2PSupport@gauteng.gov.za If the query is not resolved within the stipulated time
the query must be escalated to the GDF Procurement Services Query Team via email at Ingrid.Bailey@gauteng.gov.za Suppliers can also contact the GDID Supply
Chain Management via the reception desk on 011 355 5000.
Question:
How can a member of the public register a service delivery query if they encounter a
defect in facilities at hospitals and community health centres or clinics in the
province?
Answer:
The department has introduced the e-Maintenance infrastructure solution for
members of the public to report defects in health infrastructure at
www.emaintenance.gpg.gov.za The department has committed itself to the
following desired level of service: 24Hours for Minor Breakdowns; 7Days for Major
Breakdowns; and, 365Days for Major Refurbishments. Members of the public will
receive feedback on the status of their queries, and they can also check directly via
the website.
Question:
How can emerging construction enterprises register for CIDB Grading so as to access
government tenders for the outlay of public infrastructure?
Answer:
Emerging enterprises can contact the Construction Industry Development Board on
https://registers.cidb.org.za or send an e-mail to cidb@cidb.org.za or call 012 482
7200 or +27 86 100 cidb. The CIDB also has provincial offices. GDID is also in
partnership with the CIDB in contributing to the development of emerging
enterprises in various ways.
Question:
What is the Expanded Public Works Programme (EPWP) and how can I access the
opportunities it provides?
Answer:
EPWP is a skills development and job creation programme that aims to provide
opportunities to unemployed people in the various communities in which
socioeconomic development programmes are being implemented. It is made up of
four sectors, namely the infrastructure sector, the social sector, the environment
sector and the non-state sector whereby communities initiate their own
programmes and then partner with government. GDID is the provincial coordinator
of the programme in Gauteng, working in partnership with all relevant government
departments, municipalities and community-based organisations. Information on
EPWP can be accessed via e-mail at epwp@gpg.gov.za or via telephone on 011 355
5000 or 083 415 1455 or via the EPWP Help Desk 15th Floor, Corner House Building,
Corner Commissioner and Sauer Street, Marshalltown, Johannesburg.
Question:
What is the Tshepo 500 000 Programme and how is it different from the EPWP?
Answer:
Tshepo 500 000 is a Gauteng Provincial Government initiative aimed at creating
sustainable employment opportunities for people exiting the EPWP and emerging
entrepreneurs in Gauteng. The programme also aims to create a supportive
environment through the establishment of a partnership between government
agencies and private sector companies. People willing to participate in the
programme can register their names and other details on www.tshepo500000.co.za
or send an SMS and the name of their city to 45490.
Question:
What is the National Youth Service and how can I gain access to it?
Answer:
The National Youth Service is a sub-programme of the EPWP through which the
department provides short-term (i.e. 12 months) work experience to youth between
the ages 18 years and 35 years, with either a grade 10, grade 11 or grade 12
certificate. The NYS enlists more than two thousand (2000) young people each year
and places them in various departments and government agencies in order to give
them basic skills required in the workplace. For more information please contact 011
355 5000.
Question:
Does the department offer internships, and how can I gain access to such
opportunities?
Answer:
Yes, as part of standing government policy, GDID does provides internship
opportunities to people who have graduated from universities and colleges so as to
complement their theoretical knowledge that has been obtained from tertiary
studies. For information, please contact Mr Harry Lai Wai on 011 355 429 3814 or
send an e-mail to LaiWai@gauteng.gov.za
Question:
Does the department offer learner-ship opportunities, and how can I gain access to
such opportunities?
Answer:
Yes, the department does offer learner-ship opportunities for both unemployed and
employed people via training and development programmes in various fields of
work. For more information please contact the EPWP Helpdesk on 011 355 5463.